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Wireless Adapter which shouldn't be on my computer but is...Info : Thomson 1.1.1.10 http://www.speedtouch.com This is not included in Device Manager under Network Adapters. However, there is a folder in C Program Files. PROBLEM : There is an icon in the task bar which when I hold the mouse over it say’s “ Network disable†when I right click on it, I then see DEFAULT Radio on/off Show Hide (this is greyed out) Exit When I click to open and maybe change the setting, the box shows briefly on the screen but won’t stay long enough to work out what it says. I have tried to delete from program list as the option there say’s “Uninstall SpeedTouch 121g Wireless USB Monitor†But if clicked, it then say’s “Modifying this folder will affect all users who log on to the computer. Do you still want to continue?†I’ve also tried to uninstall from Add/Remove but it is still there… I am unable to connect to the Internet until I right click and exit this icon in the task bar. I don’t know what it’s for or how to get rid of it. Can any-one help? When I uncheck this item in msconfig, my computer then starts in another mode and tells me to click general tab to start normally again but then this icon is once again back and stops my network adapter from connecting again…Can anyone help? .. Regards Margaret -- Thank You lethal_assignation wrote:
Show quote > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor This sounds like your broadband connection is made with a Thomson Speed> > Info : Thomson 1.1.1.10 > http://www.speedtouch.com > > > This is not included in Device Manager under Network Adapters. > However, there is a folder in C Program Files. > > PROBLEM : There is an icon in the task bar which when I hold the mouse > over it say’s “ Network disable†when I right click on it, I then see > DEFAULT > Radio on/off > Show > Hide (this is greyed out) > Exit > > When I click to open and maybe change the setting, the box shows > briefly on the screen but won’t stay long enough to work out what it > says. I have tried to delete from program list as the option there > say’s “Uninstall SpeedTouch 121g Wireless USB Monitor†> > But if clicked, it then say’s > “Modifying this folder will affect all users who log on to the > computer. Do you still want to continue?†> > I’ve also tried to uninstall from Add/Remove but it is still there… > > I am unable to connect to the Internet until I right click and exit > this icon in the task bar. > > I don’t know what it’s for or how to get rid of it. Can any-one help? > > > When I uncheck this item in msconfig, my computer then starts in > another mode and tells me to click general tab to start normally again > but then this icon is once again back and stops my network adapter > from connecting again…Can anyone help? Touch *Router*, and this doesn't refer to a network adapter or possibly it has to do with a usb device that you plug into the Thomson. It sounds like you are connected to the router (possibly a combination modem/router from your Internet Service Provider) by USB. If this is the case, any questions about the Thomson Speed Touch Router should be addressed to your ISP. Malke I use a Netgear modem router which I have made a wireless connection so I can
use this computer and my laptop. inside this comp there is only a nic adapter so I have used a network adapter which connects no problem. On the laptop, the network adapter was already installed and is Realtek. So this Thomson one is on the laptop too and causing the problem as until I right click and exit it, I can't go online at all. Any other idea's ? -- Show quoteThank You "Malke" wrote: > lethal_assignation wrote: > > > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor > > > > Info : Thomson 1.1.1.10 > > http://www.speedtouch.com > > > > > > This is not included in Device Manager under Network Adapters. > > However, there is a folder in C Program Files. > > > > PROBLEM : There is an icon in the task bar which when I hold the mouse > > over it say’s “ Network disable†when I right click on it, I then see > > DEFAULT > > Radio on/off > > Show > > Hide (this is greyed out) > > Exit > > > > When I click to open and maybe change the setting, the box shows > > briefly on the screen but won’t stay long enough to work out what it > > says. I have tried to delete from program list as the option there > > say’s “Uninstall SpeedTouch 121g Wireless USB Monitor†> > > > But if clicked, it then say’s > > “Modifying this folder will affect all users who log on to the > > computer. Do you still want to continue?†> > > > I’ve also tried to uninstall from Add/Remove but it is still there… > > > > I am unable to connect to the Internet until I right click and exit > > this icon in the task bar. > > > > I don’t know what it’s for or how to get rid of it. Can any-one help? > > > > > > When I uncheck this item in msconfig, my computer then starts in > > another mode and tells me to click general tab to start normally again > > but then this icon is once again back and stops my network adapter > > from connecting again…Can anyone help? > > This sounds like your broadband connection is made with a Thomson Speed > Touch *Router*, and this doesn't refer to a network adapter or possibly > it has to do with a usb device that you plug into the Thomson. It > sounds like you are connected to the router (possibly a combination > modem/router from your Internet Service Provider) by USB. If this is > the case, any questions about the Thomson Speed Touch Router should be > addressed to your ISP. > > Malke > -- > Elephant Boy Computers > www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User > On 11-Nov-2006, Malke <notreally@invalid.invalid> wrote:
> Can anyone help? Depends on the history of how it got to be installed in the first place.Is it a s/h computer, did you get a disk from your ISP and it installed it? With unwanted programs you can sometimes use a good uninstaller to reinstall the program on top of the unwanted install, and then use the uninstallers record of changes to remove it. More risky unless you know what you are doing is to work through the registry finding relevent keys and deleting them, may wreck your system, a backup is advisable before you try this. Use a registry access monitor to monitor what the program is doing, usually gives clues as to how to kill it. Moral don't install stuff except through a good uninstaller so you can surgically and cleanly uninstall it. I started broadband with aol recently but used a wired connection and then
only a few days ago got my xmas present early. My new laptop...so changed the setting on the router to Wireless. The laptop was fully installed when I turned it on so can't tell you how this got on it. I'd be afraid to go into the registy like you said, I'd end up with nothing working knowing my luck. Again I'll say, when I exit this icon from the task bar next to the clock my netword adapter then works ok an i get connected but not until I exit this thing. It seems to be set as Default -- Show quoteThank You "ato_***@hotmail.com" wrote: > > On 11-Nov-2006, Malke <notreally@invalid.invalid> wrote: > > > Can anyone help? > > Depends on the history of how it got to be installed in the first place. > Is it a s/h computer, did you get a disk from your ISP and it installed it? > With unwanted programs you can sometimes use a good uninstaller to reinstall the > program on top of the unwanted install, and then use the uninstallers record of > changes to remove it. > More risky unless you know what you are doing is to work through the registry finding > relevent keys and deleting them, may wreck your system, a backup is advisable before > you try this. > Use a registry access monitor to monitor what the program is doing, usually gives > clues as to how to kill it. > Moral don't install stuff except through a good uninstaller so you can surgically and > cleanly uninstall it. > Hi
There might be some conflict between Windows Zero configuration and the original software. Try to Switch off WZC ( http://www.ezlan.net/wzc.html ) and Uninstall. Reinstall the Card's drivers. My New Wireless does not work - http://www.ezlan.net/wireless.html Jack (MVP-Networking). Show quote "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor > > Info : Thomson 1.1.1.10 > http://www.speedtouch.com > > > This is not included in Device Manager under Network Adapters. > However, there is a folder in C Program Files. > > PROBLEM : There is an icon in the task bar which when I hold the mouse > over > it say's " Network disable" when I right click on it, I then see > DEFAULT > Radio on/off > Show > Hide (this is greyed out) > Exit > > When I click to open and maybe change the setting, the box shows briefly > on > the screen but won't stay long enough to work out what it says. > I have tried to delete from program list as the option there say's > "Uninstall SpeedTouch 121g Wireless USB Monitor" > > But if clicked, it then say's > "Modifying this folder will affect all users who log on to the computer. > Do > you still want to continue?" > > I've also tried to uninstall from Add/Remove but it is still there. > > I am unable to connect to the Internet until I right click and exit this > icon in the task bar. > > I don't know what it's for or how to get rid of it. Can any-one help? > > > When I uncheck this item in msconfig, my computer then starts in another > mode and tells me to click general tab to start normally again but then > this > icon is once again back and stops my network adapter from connecting > again.Can anyone help? > > . > > Regards > Margaret > > -- > Thank You Hi Jack, I don't want this connection run by this unknown adapter thing and I
don't have no disc to reinstall either except one which says "Notebook Supporting Utility"The only other disc that came included are Cd+Dvd Maker and Works 8.5 which I still have not installed. I would prefer like you said the window zero config to set up my connection and will try your link. I only hope I don't mess up the connection I have now with the network adapter which I believe should connect me. -- Show quoteThank You "Jack (MVP-Networking)." wrote: > Hi > > There might be some conflict between Windows Zero configuration and the > original software. > > Try to Switch off WZC ( http://www.ezlan.net/wzc.html ) and Uninstall. > Reinstall the Card's drivers. > > My New Wireless does not work - http://www.ezlan.net/wireless.html > > Jack (MVP-Networking). > > > > "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in > message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... > > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor > > > > Info : Thomson 1.1.1.10 > > http://www.speedtouch.com > > > > > > This is not included in Device Manager under Network Adapters. > > However, there is a folder in C Program Files. > > > > PROBLEM : There is an icon in the task bar which when I hold the mouse > > over > > it say's " Network disable" when I right click on it, I then see > > DEFAULT > > Radio on/off > > Show > > Hide (this is greyed out) > > Exit > > > > When I click to open and maybe change the setting, the box shows briefly > > on > > the screen but won't stay long enough to work out what it says. > > I have tried to delete from program list as the option there say's > > "Uninstall SpeedTouch 121g Wireless USB Monitor" > > > > But if clicked, it then say's > > "Modifying this folder will affect all users who log on to the computer. > > Do > > you still want to continue?" > > > > I've also tried to uninstall from Add/Remove but it is still there. > > > > I am unable to connect to the Internet until I right click and exit this > > icon in the task bar. > > > > I don't know what it's for or how to get rid of it. Can any-one help? > > > > > > When I uncheck this item in msconfig, my computer then starts in another > > mode and tells me to click general tab to start normally again but then > > this > > icon is once again back and stops my network adapter from connecting > > again.Can anyone help? > > > > . > > > > Regards > > Margaret > > > > -- > > Thank You > > > Hi
I agree with your conclusions. However, some of the Wireless clients might not be compatible with WZC. The nice thing about WZC is that it is part of Windows and that it can be easily enable disabled. So you can disable it make sure that every thing works OK and try again to enable. This page has software, and users guide for your Wireless card, http://www.speedtouchdsl.com/support.htm Disable WZC and give it a try.Might be that upgrading Drivers etc. might help. Jack (MVP-Networking). Show quote "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in message news:6AC8FC83-950B-4C0E-9969-F9961A291D34@microsoft.com... > Hi Jack, I don't want this connection run by this unknown adapter thing > and I > don't have no disc to reinstall either except one which says "Notebook > Supporting Utility"The only other disc that came included are Cd+Dvd Maker > and Works 8.5 which I still have not installed. I would prefer like you > said > the window zero config to set up my connection and will try your link. I > only > hope I don't mess up the connection I have now with the network adapter > which > I believe should connect me. > -- > Thank You > > > "Jack (MVP-Networking)." wrote: > >> Hi >> >> There might be some conflict between Windows Zero configuration and the >> original software. >> >> Try to Switch off WZC ( http://www.ezlan.net/wzc.html ) and Uninstall. >> Reinstall the Card's drivers. >> >> My New Wireless does not work - http://www.ezlan.net/wireless.html >> >> Jack (MVP-Networking). >> >> >> >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote >> in >> message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... >> > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor >> > >> > Info : Thomson 1.1.1.10 >> > http://www.speedtouch.com >> > >> > >> > This is not included in Device Manager under Network Adapters. >> > However, there is a folder in C Program Files. >> > >> > PROBLEM : There is an icon in the task bar which when I hold the mouse >> > over >> > it say's " Network disable" when I right click on it, I then see >> > DEFAULT >> > Radio on/off >> > Show >> > Hide (this is greyed out) >> > Exit >> > >> > When I click to open and maybe change the setting, the box shows >> > briefly >> > on >> > the screen but won't stay long enough to work out what it says. >> > I have tried to delete from program list as the option there say's >> > "Uninstall SpeedTouch 121g Wireless USB Monitor" >> > >> > But if clicked, it then say's >> > "Modifying this folder will affect all users who log on to the >> > computer. >> > Do >> > you still want to continue?" >> > >> > I've also tried to uninstall from Add/Remove but it is still there. >> > >> > I am unable to connect to the Internet until I right click and exit >> > this >> > icon in the task bar. >> > >> > I don't know what it's for or how to get rid of it. Can any-one help? >> > >> > >> > When I uncheck this item in msconfig, my computer then starts in >> > another >> > mode and tells me to click general tab to start normally again but then >> > this >> > icon is once again back and stops my network adapter from connecting >> > again.Can anyone help? >> > >> > . >> > >> > Regards >> > Margaret >> > >> > -- >> > Thank You >> >> >> Hi Guys
I don't know if it's because I've been at this thing since I woke up this morning but I've had it...my brain just isn't taking anything in anymore. I looked at the site you gave me and it is exactly what I have on the laptop, right down to the diagrams and icons but even doing as they suggest to uninstall isn't working... So tomorrow I'm going back to the store and see if they can help any. Is it possible that when the comp was in manufacture they used this type of adapter to check it out and it wasn't uninstalled properly before going to sales? And I am left with the configuration that was used then over-riding the configuration I am trying to get set up now. I did as advised earlier and went to either msconfig or services.msc, been all over today, and changed the wcz thingy to automatic I also saw this adapter is programmed to start with windows and tried changing that too but that left me in a different start up mode which at this moment in time I'm afraid I don't know nothing about and thought it wise to leave things as they are. I'd really like to thank you all for trying to help but I'm too scared to try some of the instructions given here as they are to advanced for me. Maybe in the near future I'll give them a go. Wouldn't do for me to mess my xmas pressie up before the big day now would it..... -- Show quoteThank You "Jack (MVP-Networking)." wrote: > Hi > I agree with your conclusions. > However, some of the Wireless clients might not be compatible with WZC. > The nice thing about WZC is that it is part of Windows and that it can be > easily enable disabled. So you can disable it make sure that every thing > works OK and try again to enable. > This page has software, and users guide for your Wireless card, > http://www.speedtouchdsl.com/support.htm > Disable WZC and give it a try.Might be that upgrading Drivers etc. might > help. > Jack (MVP-Networking). > > "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in > message news:6AC8FC83-950B-4C0E-9969-F9961A291D34@microsoft.com... > > Hi Jack, I don't want this connection run by this unknown adapter thing > > and I > > don't have no disc to reinstall either except one which says "Notebook > > Supporting Utility"The only other disc that came included are Cd+Dvd Maker > > and Works 8.5 which I still have not installed. I would prefer like you > > said > > the window zero config to set up my connection and will try your link. I > > only > > hope I don't mess up the connection I have now with the network adapter > > which > > I believe should connect me. > > -- > > Thank You > > > > > > "Jack (MVP-Networking)." wrote: > > > >> Hi > >> > >> There might be some conflict between Windows Zero configuration and the > >> original software. > >> > >> Try to Switch off WZC ( http://www.ezlan.net/wzc.html ) and Uninstall. > >> Reinstall the Card's drivers. > >> > >> My New Wireless does not work - http://www.ezlan.net/wireless.html > >> > >> Jack (MVP-Networking). > >> > >> > >> > >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote > >> in > >> message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... > >> > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor > >> > > >> > Info : Thomson 1.1.1.10 > >> > http://www.speedtouch.com > >> > > >> > > >> > This is not included in Device Manager under Network Adapters. > >> > However, there is a folder in C Program Files. > >> > > >> > PROBLEM : There is an icon in the task bar which when I hold the mouse > >> > over > >> > it say's " Network disable" when I right click on it, I then see > >> > DEFAULT > >> > Radio on/off > >> > Show > >> > Hide (this is greyed out) > >> > Exit > >> > > >> > When I click to open and maybe change the setting, the box shows > >> > briefly > >> > on > >> > the screen but won't stay long enough to work out what it says. > >> > I have tried to delete from program list as the option there say's > >> > "Uninstall SpeedTouch 121g Wireless USB Monitor" > >> > > >> > But if clicked, it then say's > >> > "Modifying this folder will affect all users who log on to the > >> > computer. > >> > Do > >> > you still want to continue?" > >> > > >> > I've also tried to uninstall from Add/Remove but it is still there. > >> > > >> > I am unable to connect to the Internet until I right click and exit > >> > this > >> > icon in the task bar. > >> > > >> > I don't know what it's for or how to get rid of it. Can any-one help? > >> > > >> > > >> > When I uncheck this item in msconfig, my computer then starts in > >> > another > >> > mode and tells me to click general tab to start normally again but then > >> > this > >> > icon is once again back and stops my network adapter from connecting > >> > again.Can anyone help? > >> > > >> > . > >> > > >> > Regards > >> > Margaret > >> > > >> > -- > >> > Thank You > >> > >> > >> > > > Sounds to me like you didn't get a "new" laptop to me. Was it wrapped in a
sealed plastic bag? What kind of Wi-Fi device do you have? I believe it's unlikely that it was used for testing purposes by the factory. Generally *new* laptops require you to complete the windows install, it is not finished when you get it. -- Show quoteDavid Hettel Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind, either expressed or implied, made in relation to the accuracy, reliability or content of this post. The author shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use of, or inability to use, information or opinions expressed in this post and confers no rights. "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in message news:AB0915A7-ED93-4192-A25B-DF51DA00031C@microsoft.com... > Hi Guys > I don't know if it's because I've been at this thing since I woke up this > morning but I've had it...my brain just isn't taking anything in anymore. > I > looked at the site you gave me and it is exactly what I have on the > laptop, > right down to the diagrams and icons but even doing as they suggest to > uninstall isn't working... So tomorrow I'm going back to the store and see > if > they can help any. Is it possible that when the comp was in manufacture > they > used this type of adapter to check it out and it wasn't uninstalled > properly > before going to sales? And I am left with the configuration that was used > then over-riding the configuration I am trying to get set up now. I did as > advised earlier and went to either msconfig or services.msc, been all over > today, and changed the wcz thingy to automatic I also saw this adapter is > programmed to start with windows and tried changing that too but that left > me > in a different start up mode which at this moment in time I'm afraid I > don't > know nothing about and thought it wise to leave things as they are. I'd > really like to thank you all for trying to help but I'm too scared to try > some of the instructions given here as they are to advanced for me. Maybe > in > the near future I'll give them a go. Wouldn't do for me to mess my xmas > pressie up before the big day now would it..... > -- > Thank You > > > "Jack (MVP-Networking)." wrote: > >> Hi >> I agree with your conclusions. >> However, some of the Wireless clients might not be compatible with WZC. >> The nice thing about WZC is that it is part of Windows and that it can be >> easily enable disabled. So you can disable it make sure that every thing >> works OK and try again to enable. >> This page has software, and users guide for your Wireless card, >> http://www.speedtouchdsl.com/support.htm >> Disable WZC and give it a try.Might be that upgrading Drivers etc. might >> help. >> Jack (MVP-Networking). >> >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote >> in >> message news:6AC8FC83-950B-4C0E-9969-F9961A291D34@microsoft.com... >> > Hi Jack, I don't want this connection run by this unknown adapter thing >> > and I >> > don't have no disc to reinstall either except one which says "Notebook >> > Supporting Utility"The only other disc that came included are Cd+Dvd >> > Maker >> > and Works 8.5 which I still have not installed. I would prefer like you >> > said >> > the window zero config to set up my connection and will try your link. >> > I >> > only >> > hope I don't mess up the connection I have now with the network adapter >> > which >> > I believe should connect me. >> > -- >> > Thank You >> > >> > >> > "Jack (MVP-Networking)." wrote: >> > >> >> Hi >> >> >> >> There might be some conflict between Windows Zero configuration and >> >> the >> >> original software. >> >> >> >> Try to Switch off WZC ( http://www.ezlan.net/wzc.html ) and Uninstall. >> >> Reinstall the Card's drivers. >> >> >> >> My New Wireless does not work - http://www.ezlan.net/wireless.html >> >> >> >> Jack (MVP-Networking). >> >> >> >> >> >> >> >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> >> >> wrote >> >> in >> >> message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... >> >> > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor >> >> > >> >> > Info : Thomson 1.1.1.10 >> >> > http://www.speedtouch.com >> >> > >> >> > >> >> > This is not included in Device Manager under Network Adapters. >> >> > However, there is a folder in C Program Files. >> >> > >> >> > PROBLEM : There is an icon in the task bar which when I hold the >> >> > mouse >> >> > over >> >> > it say's " Network disable" when I right click on it, I then see >> >> > DEFAULT >> >> > Radio on/off >> >> > Show >> >> > Hide (this is greyed out) >> >> > Exit >> >> > >> >> > When I click to open and maybe change the setting, the box shows >> >> > briefly >> >> > on >> >> > the screen but won't stay long enough to work out what it says. >> >> > I have tried to delete from program list as the option there say's >> >> > "Uninstall SpeedTouch 121g Wireless USB Monitor" >> >> > >> >> > But if clicked, it then say's >> >> > "Modifying this folder will affect all users who log on to the >> >> > computer. >> >> > Do >> >> > you still want to continue?" >> >> > >> >> > I've also tried to uninstall from Add/Remove but it is still there. >> >> > >> >> > I am unable to connect to the Internet until I right click and exit >> >> > this >> >> > icon in the task bar. >> >> > >> >> > I don't know what it's for or how to get rid of it. Can any-one >> >> > help? >> >> > >> >> > >> >> > When I uncheck this item in msconfig, my computer then starts in >> >> > another >> >> > mode and tells me to click general tab to start normally again but >> >> > then >> >> > this >> >> > icon is once again back and stops my network adapter from connecting >> >> > again.Can anyone help? >> >> > >> >> > . >> >> > >> >> > Regards >> >> > Margaret >> >> > >> >> > -- >> >> > Thank You >> >> >> >> >> >> >> >> >> the Well David, as far as I know it is a brand new laptop but when it was
opened we thought something was missing and the book that came with it seemed more to be about a desktop computer than a laptop. It's called Microsoft Window's Media Centre Edition and says there should be a remote contol included too but the guys in the shop say only certain ones come with remote control. The laptop was fully parceled and along with the little book which doesn't seem to be of any use to me, was 3 disc's, Notebook supporting utility, Cd+Dvd Maker and Microsoft Works 8.5 which is still sealed and has the official stamp thing on it. Yesterday I got too confused to continue on this problem but this morning I'm bright eyed and ready to try again, and guess what.......i've also noticed another thing I'm not sure should be in my add/remove list and that is Firstly : SpeedTouch 121g Wireless USB Adapter Second : Via Networking Technologies USB Wireless LAN Adapter now according to my Device Manager these should be Realtek RTL8187 Wireless 808.11g 54Mbps 2.0 Network Adapter "2 Realtek RTL 8168/8111 PC1-e Gigabit Ethernet Nic Mostly I would leave these things alone but the little icon in the task bar is stopping me from connecting online untill it is exited so I'm sure it has some control which I would like removed and as was said earlier I'd rather have that with wcz or with the adapter which I can get into the settings to configure or whatever is needed. -- Show quoteThank You "David Hettel" wrote: > Sounds to me like you didn't get a "new" laptop to me. Was it wrapped in a > sealed plastic bag? What kind of Wi-Fi device do you have? I believe it's > unlikely that it was used for testing purposes by the factory. Generally > *new* laptops require you to complete the windows install, it is not > finished when you get it. > > -- > David Hettel > > Please post any reply as a follow-up message in the news group for everyone > to see. I'm sorry, but I don't answer questions addressed directly to me in > E-mail or news groups. > > Microsoft Most Valuable Professional Program > http://mvp.support.microsoft.com > > DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind, > either expressed or implied, made in relation to the accuracy, reliability > or content of this post. The author shall not be liable for any direct, > indirect, incidental or consequential damages arising out of the use of, or > inability to use, information or opinions expressed in this post and confers > no rights. > > > "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in > message news:AB0915A7-ED93-4192-A25B-DF51DA00031C@microsoft.com... > > Hi Guys > > I don't know if it's because I've been at this thing since I woke up this > > morning but I've had it...my brain just isn't taking anything in anymore. > > I > > looked at the site you gave me and it is exactly what I have on the > > laptop, > > right down to the diagrams and icons but even doing as they suggest to > > uninstall isn't working... So tomorrow I'm going back to the store and see > > if > > they can help any. Is it possible that when the comp was in manufacture > > they > > used this type of adapter to check it out and it wasn't uninstalled > > properly > > before going to sales? And I am left with the configuration that was used > > then over-riding the configuration I am trying to get set up now. I did as > > advised earlier and went to either msconfig or services.msc, been all over > > today, and changed the wcz thingy to automatic I also saw this adapter is > > programmed to start with windows and tried changing that too but that left > > me > > in a different start up mode which at this moment in time I'm afraid I > > don't > > know nothing about and thought it wise to leave things as they are. I'd > > really like to thank you all for trying to help but I'm too scared to try > > some of the instructions given here as they are to advanced for me. Maybe > > in > > the near future I'll give them a go. Wouldn't do for me to mess my xmas > > pressie up before the big day now would it..... > > -- > > Thank You > > > > > > "Jack (MVP-Networking)." wrote: > > > >> Hi > >> I agree with your conclusions. > >> However, some of the Wireless clients might not be compatible with WZC. > >> The nice thing about WZC is that it is part of Windows and that it can be > >> easily enable disabled. So you can disable it make sure that every thing > >> works OK and try again to enable. > >> This page has software, and users guide for your Wireless card, > >> http://www.speedtouchdsl.com/support.htm > >> Disable WZC and give it a try.Might be that upgrading Drivers etc. might > >> help. > >> Jack (MVP-Networking). > >> > >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote > >> in > >> message news:6AC8FC83-950B-4C0E-9969-F9961A291D34@microsoft.com... > >> > Hi Jack, I don't want this connection run by this unknown adapter thing > >> > and I > >> > don't have no disc to reinstall either except one which says "Notebook > >> > Supporting Utility"The only other disc that came included are Cd+Dvd > >> > Maker > >> > and Works 8.5 which I still have not installed. I would prefer like you > >> > said > >> > the window zero config to set up my connection and will try your link. > >> > I > >> > only > >> > hope I don't mess up the connection I have now with the network adapter > >> > which > >> > I believe should connect me. > >> > -- > >> > Thank You > >> > > >> > > >> > "Jack (MVP-Networking)." wrote: > >> > > >> >> Hi > >> >> > >> >> There might be some conflict between Windows Zero configuration and > >> >> the > >> >> original software. > >> >> > >> >> Try to Switch off WZC ( http://www.ezlan.net/wzc.html ) and Uninstall. > >> >> Reinstall the Card's drivers. > >> >> > >> >> My New Wireless does not work - http://www.ezlan.net/wireless.html > >> >> > >> >> Jack (MVP-Networking). > >> >> > >> >> > >> >> > >> >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> > >> >> wrote > >> >> in > >> >> message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... > >> >> > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor > >> >> > > >> >> > Info : Thomson 1.1.1.10 > >> >> > http://www.speedtouch.com > >> >> > > >> >> > > >> >> > This is not included in Device Manager under Network Adapters. > >> >> > However, there is a folder in C Program Files. > >> >> > > >> >> > PROBLEM : There is an icon in the task bar which when I hold the > >> >> > mouse > >> >> > over > >> >> > it say's " Network disable" when I right click on it, I then see > >> >> > DEFAULT > >> >> > Radio on/off > >> >> > Show > >> >> > Hide (this is greyed out) > >> >> > Exit > >> >> > > >> >> > When I click to open and maybe change the setting, the box shows > >> >> > briefly > >> >> > on > >> >> > the screen but won't stay long enough to work out what it says. > >> >> > I have tried to delete from program list as the option there say's > >> >> > "Uninstall SpeedTouch 121g Wireless USB Monitor" > >> >> > > >> >> > But if clicked, it then say's > >> >> > "Modifying this folder will affect all users who log on to the > >> >> > computer. > >> >> > Do > >> >> > you still want to continue?" > >> >> > > >> >> > I've also tried to uninstall from Add/Remove but it is still there. > >> >> > > >> >> > I am unable to connect to the Internet until I right click and exit > >> >> > this > >> >> > icon in the task bar. > >> >> > > >> >> > I don't know what it's for or how to get rid of it. Can any-one > >> >> > help? > >> >> > > >> >> > > >> >> > When I uncheck this item in msconfig, my computer then starts in > >> >> > another > >> >> > mode and tells me to click general tab to start normally again but > >> >> > then > >> >> > this > >> >> > icon is once again back and stops my network adapter from connecting > >> >> > again.Can anyone help? > >> >> > > >> >> > . > >> >> > > >> >> > Regards > >> >> > Margaret > >> >> > > >> >> > -- > >> >> > Thank You > >> >> > >> >> > >> >> > >> > >> > >> > > > On 12-Nov-2006, =?Utf-8?B?bGV0aGFsX2Fzc2lnbmF0aW9u?=
<lethalassignat***@discussions.microsoft.com> wrote: > as far as I know it is a brand new laptop One thing worth checking is any datecodes that you cansee, such as 0602 or like 0613 (year month or year week codes) Often rechargeable batteries have such date codes, new laptops and PC's usually have fairly recent codes. With new equipment you usually get restore disks, so if your software goes pear shaped, you can at least recover, though you may, if unlucky, lose all your personal stuff. There is usually a manual description on how to restore the operating system. XP's System Restore is no good if it won't boot, with a "non-system disk" messasge. Which is why an external USB backup drive is a good idea. Many businesses have folded because loss of their computer means they don't know who ows them money, who they owe money to, what's on order, who it's for etc. Margaret what is the brand and model number of your laptop?
When you first turn it on you should have been prompted to enter a language, a location, a time zone, a keyboard type? These are things you would normally be asked with a new computer. If you click on | Start (menu) | All Programs | Accessories | Media Center | Media Center (icon) | Scroll down to Settings | General | About Media Center | Software Version what is listed? You should really have two CDs that will allow you to restore Windows Media Center. Or there should be a program that you can run that will allow you to create the two CD's to restore your OS. None of the disk you have named will allow you to do that. You should also have a certificate that has the serial number to allow you to reinstall the OS either attached to your computer on the bottom, or as a piece of paper. -- Show quoteDavid Hettel Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind, either expressed or implied, made in relation to the accuracy, reliability or content of this post. The author shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use of, or inability to use, information or opinions expressed in this post and confers no rights. "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in message news:CBDFC6DC-24AA-4DDC-80CC-4F61ABCF3BC0@microsoft.com... > the Well David, as far as I know it is a brand new laptop but when it was > opened we thought something was missing and the book that came with it > seemed > more to be about a desktop computer than a laptop. It's called Microsoft > Window's Media Centre Edition and says there should be a remote contol > included too but the guys in the shop say only certain ones come with > remote > control. The laptop was fully parceled and along with the little book > which > doesn't seem to be of any use to me, was 3 disc's, Notebook supporting > utility, Cd+Dvd Maker and Microsoft Works 8.5 which is still sealed and > has > the official stamp thing on it. Yesterday I got too confused to continue > on > this problem but this morning I'm bright eyed and ready to try again, and > guess what.......i've also noticed another thing I'm not sure should be in > my > add/remove list and that is > > Firstly : SpeedTouch 121g Wireless USB Adapter > Second : Via Networking Technologies USB Wireless LAN Adapter > > now according to my Device Manager these should be > > Realtek RTL8187 Wireless 808.11g 54Mbps 2.0 Network Adapter "2 > Realtek RTL 8168/8111 PC1-e Gigabit Ethernet Nic > > Mostly I would leave these things alone but the little icon in the task > bar > is stopping me from connecting online untill it is exited so I'm sure it > has > some control which I would like removed and as was said earlier I'd rather > have that with wcz or with the adapter which I can get into the settings > to > configure or whatever is needed. > > > -- > Thank You > > > "David Hettel" wrote: > >> Sounds to me like you didn't get a "new" laptop to me. Was it wrapped in >> a >> sealed plastic bag? What kind of Wi-Fi device do you have? I believe it's >> unlikely that it was used for testing purposes by the factory. Generally >> *new* laptops require you to complete the windows install, it is not >> finished when you get it. >> >> -- >> David Hettel >> >> Please post any reply as a follow-up message in the news group for >> everyone >> to see. I'm sorry, but I don't answer questions addressed directly to me >> in >> E-mail or news groups. >> >> Microsoft Most Valuable Professional Program >> http://mvp.support.microsoft.com >> >> DISCLAIMER: This posting is provided "AS IS" with no warranty of any >> kind, >> either expressed or implied, made in relation to the accuracy, >> reliability >> or content of this post. The author shall not be liable for any direct, >> indirect, incidental or consequential damages arising out of the use of, >> or >> inability to use, information or opinions expressed in this post and >> confers >> no rights. >> >> >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote >> in >> message news:AB0915A7-ED93-4192-A25B-DF51DA00031C@microsoft.com... >> > Hi Guys >> > I don't know if it's because I've been at this thing since I woke up >> > this >> > morning but I've had it...my brain just isn't taking anything in >> > anymore. >> > I >> > looked at the site you gave me and it is exactly what I have on the >> > laptop, >> > right down to the diagrams and icons but even doing as they suggest to >> > uninstall isn't working... So tomorrow I'm going back to the store and >> > see >> > if >> > they can help any. Is it possible that when the comp was in manufacture >> > they >> > used this type of adapter to check it out and it wasn't uninstalled >> > properly >> > before going to sales? And I am left with the configuration that was >> > used >> > then over-riding the configuration I am trying to get set up now. I did >> > as >> > advised earlier and went to either msconfig or services.msc, been all >> > over >> > today, and changed the wcz thingy to automatic I also saw this adapter >> > is >> > programmed to start with windows and tried changing that too but that >> > left >> > me >> > in a different start up mode which at this moment in time I'm afraid I >> > don't >> > know nothing about and thought it wise to leave things as they are. I'd >> > really like to thank you all for trying to help but I'm too scared to >> > try >> > some of the instructions given here as they are to advanced for me. >> > Maybe >> > in >> > the near future I'll give them a go. Wouldn't do for me to mess my xmas >> > pressie up before the big day now would it..... >> > -- >> > Thank You >> > >> > >> > "Jack (MVP-Networking)." wrote: >> > >> >> Hi >> >> I agree with your conclusions. >> >> However, some of the Wireless clients might not be compatible with >> >> WZC. >> >> The nice thing about WZC is that it is part of Windows and that it can >> >> be >> >> easily enable disabled. So you can disable it make sure that every >> >> thing >> >> works OK and try again to enable. >> >> This page has software, and users guide for your Wireless card, >> >> http://www.speedtouchdsl.com/support.htm >> >> Disable WZC and give it a try.Might be that upgrading Drivers etc. >> >> might >> >> help. >> >> Jack (MVP-Networking). >> >> >> >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> >> >> wrote >> >> in >> >> message news:6AC8FC83-950B-4C0E-9969-F9961A291D34@microsoft.com... >> >> > Hi Jack, I don't want this connection run by this unknown adapter >> >> > thing >> >> > and I >> >> > don't have no disc to reinstall either except one which says >> >> > "Notebook >> >> > Supporting Utility"The only other disc that came included are Cd+Dvd >> >> > Maker >> >> > and Works 8.5 which I still have not installed. I would prefer like >> >> > you >> >> > said >> >> > the window zero config to set up my connection and will try your >> >> > link. >> >> > I >> >> > only >> >> > hope I don't mess up the connection I have now with the network >> >> > adapter >> >> > which >> >> > I believe should connect me. >> >> > -- >> >> > Thank You >> >> > >> >> > >> >> > "Jack (MVP-Networking)." wrote: >> >> > >> >> >> Hi >> >> >> >> >> >> There might be some conflict between Windows Zero configuration and >> >> >> the >> >> >> original software. >> >> >> >> >> >> Try to Switch off WZC ( http://www.ezlan.net/wzc.html ) and >> >> >> Uninstall. >> >> >> Reinstall the Card's drivers. >> >> >> >> >> >> My New Wireless does not work - http://www.ezlan.net/wireless.html >> >> >> >> >> >> Jack (MVP-Networking). >> >> >> >> >> >> >> >> >> >> >> >> "lethal_assignation" <lethalassignat***@discussions.microsoft.com> >> >> >> wrote >> >> >> in >> >> >> message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... >> >> >> > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor >> >> >> > >> >> >> > Info : Thomson 1.1.1.10 >> >> >> > http://www.speedtouch.com >> >> >> > >> >> >> > >> >> >> > This is not included in Device Manager under Network Adapters. >> >> >> > However, there is a folder in C Program Files. >> >> >> > >> >> >> > PROBLEM : There is an icon in the task bar which when I hold the >> >> >> > mouse >> >> >> > over >> >> >> > it say's " Network disable" when I right click on it, I then see >> >> >> > DEFAULT >> >> >> > Radio on/off >> >> >> > Show >> >> >> > Hide (this is greyed out) >> >> >> > Exit >> >> >> > >> >> >> > When I click to open and maybe change the setting, the box shows >> >> >> > briefly >> >> >> > on >> >> >> > the screen but won't stay long enough to work out what it says. >> >> >> > I have tried to delete from program list as the option there >> >> >> > say's >> >> >> > "Uninstall SpeedTouch 121g Wireless USB Monitor" >> >> >> > >> >> >> > But if clicked, it then say's >> >> >> > "Modifying this folder will affect all users who log on to the >> >> >> > computer. >> >> >> > Do >> >> >> > you still want to continue?" >> >> >> > >> >> >> > I've also tried to uninstall from Add/Remove but it is still >> >> >> > there. >> >> >> > >> >> >> > I am unable to connect to the Internet until I right click and >> >> >> > exit >> >> >> > this >> >> >> > icon in the task bar. >> >> >> > >> >> >> > I don't know what it's for or how to get rid of it. Can any-one >> >> >> > help? >> >> >> > >> >> >> > >> >> >> > When I uncheck this item in msconfig, my computer then starts in >> >> >> > another >> >> >> > mode and tells me to click general tab to start normally again >> >> >> > but >> >> >> > then >> >> >> > this >> >> >> > icon is once again back and stops my network adapter from >> >> >> > connecting >> >> >> > again.Can anyone help? >> >> >> > >> >> >> > . >> >> >> > >> >> >> > Regards >> >> >> > Margaret >> >> >> > >> >> >> > -- >> >> >> > Thank You >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> Ok I've never used one of these.... Here is my take. But if clicked, it then
say's "Modifying this folder will affect all users who log on to the computer. Do you still want to continue?" This is normal and means if you un-install it you will be removing it for all users of the computer, and I believe that's what you want, so click ok, or yes. It should then un-install, and you'll need to reboot your computer once it finishes uninstalling. When I uncheck this item in msconfig, my computer then starts in another mode and tells me to click general tab to start normally again but then this icon is once again back and stops my network adapter from connecting again.Can anyone help? By unchecking it in msconfig you've not loaded part of the drivers, and part of the program is still being loaded by the registry or somewhere else in your computer. When you un-install this program in theory all that should happen is the icon will no longer be in the task bar. In reality you may need to reinstall the drivers for the Wi-Fi card you are now using. I suggest that you check | Right click My Computer, click properties | click System Restore (tab) | and be sure "Turn off System Restore on all drives" is NOT checked. Then go to Help and Support Center and click "undo changes to your computer with System Restore" Click on "Create a restore point" | Next | give it a name, say "before removal" then Create, Close. Then uninstall the program. Good luck! -- Show quoteDavid Hettel Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind, either expressed or implied, made in relation to the accuracy, reliability or content of this post. The author shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use of, or inability to use, information or opinions expressed in this post and confers no rights. "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor > > Info : Thomson 1.1.1.10 > http://www.speedtouch.com > > > This is not included in Device Manager under Network Adapters. > However, there is a folder in C Program Files. > > PROBLEM : There is an icon in the task bar which when I hold the mouse > over > it say's " Network disable" when I right click on it, I then see > DEFAULT > Radio on/off > Show > Hide (this is greyed out) > Exit > > When I click to open and maybe change the setting, the box shows briefly > on > the screen but won't stay long enough to work out what it says. > I have tried to delete from program list as the option there say's > "Uninstall SpeedTouch 121g Wireless USB Monitor" > > But if clicked, it then say's > "Modifying this folder will affect all users who log on to the computer. > Do > you still want to continue?" > > I've also tried to uninstall from Add/Remove but it is still there. > > I am unable to connect to the Internet until I right click and exit this > icon in the task bar. > > I don't know what it's for or how to get rid of it. Can any-one help? > > > When I uncheck this item in msconfig, my computer then starts in another > mode and tells me to click general tab to start normally again but then > this > icon is once again back and stops my network adapter from connecting > again.Can anyone help? > > . > > Regards > Margaret > > -- > Thank You I finally got rid of the SpeedTouch Adapter though no thanks to the retailer
where it was bought. The assistant told me "we don't know nothing about computers, we just sell them" and gave me a number to call for help which cost around £1 per minute...cheek. But I was lucky as when I was in PC World, I mentioned to the guy there on the help desk and he told me to use the system recovery and bring everything back to how it left the factory. This did the trick but still leaves me thinkng how it got there after it left the factory...oh well. As soon as I re-started the computer it connected to the internet no problem. Then I connected my other computer to a new adapter I bought today which is meant to go with my router from aol, well thank god you folk told me how to change to the wzc as again I didn't to have to try and figure out the settings for that. I know this is not a chat forum but would just like to thank you all for your help, without some prior knowledge from you guys, I wouldn't have been able to explain what seemed to be wrong to the IT guy today. So here's to the next time...which won't be long as I'm now having a little problem with my printer sharing...(smile) -- Show quoteThank You "David Hettel" wrote: > Ok I've never used one of these.... Here is my take. But if clicked, it then > say's "Modifying this folder will affect all users who log on to the > computer. Do you still want to continue?" This is normal and means if you > un-install it you will be removing it for all users of the computer, and I > believe that's what you want, so click ok, or yes. It should then > un-install, and you'll need to reboot your computer once it finishes > uninstalling. > > When I uncheck this item in msconfig, my computer then starts in another > mode and tells me to click general tab to start normally again but then this > icon is once again back and stops my network adapter from connecting > again.Can anyone help? By unchecking it in msconfig you've not loaded part > of the drivers, and part of the program is still being loaded by the > registry or somewhere else in your computer. > > When you un-install this program in theory all that should happen is the > icon will no longer be in the task bar. In reality you may need to reinstall > the drivers for the Wi-Fi card you are now using. I suggest that you check | > Right click My Computer, click properties | click System Restore (tab) | and > be sure "Turn off System Restore on all drives" is NOT checked. Then go to > Help and Support Center and click "undo changes to your computer with System > Restore" Click on "Create a restore point" | Next | give it a name, say > "before removal" then Create, Close. > > Then uninstall the program. > > Good luck! > > > > -- > David Hettel > > Please post any reply as a follow-up message in the news group for everyone > to see. I'm sorry, but I don't answer questions addressed directly to me in > E-mail or news groups. > > Microsoft Most Valuable Professional Program > http://mvp.support.microsoft.com > > DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind, > either expressed or implied, made in relation to the accuracy, reliability > or content of this post. The author shall not be liable for any direct, > indirect, incidental or consequential damages arising out of the use of, or > inability to use, information or opinions expressed in this post and confers > no rights. > > > "lethal_assignation" <lethalassignat***@discussions.microsoft.com> wrote in > message news:B89190B5-DBE5-433E-B73B-C745E7C28CA4@microsoft.com... > > Thomson SpeedTouch : SpeedTouch 121g Wireless USB Monitor > > > > Info : Thomson 1.1.1.10 > > http://www.speedtouch.com > > > > > > This is not included in Device Manager under Network Adapters. > > However, there is a folder in C Program Files. > > > > PROBLEM : There is an icon in the task bar which when I hold the mouse > > over > > it say's " Network disable" when I right click on it, I then see > > DEFAULT > > Radio on/off > > Show > > Hide (this is greyed out) > > Exit > > > > When I click to open and maybe change the setting, the box shows briefly > > on > > the screen but won't stay long enough to work out what it says. > > I have tried to delete from program list as the option there say's > > "Uninstall SpeedTouch 121g Wireless USB Monitor" > > > > But if clicked, it then say's > > "Modifying this folder will affect all users who log on to the computer. > > Do > > you still want to continue?" > > > > I've also tried to uninstall from Add/Remove but it is still there. > > > > I am unable to connect to the Internet until I right click and exit this > > icon in the task bar. > > > > I don't know what it's for or how to get rid of it. Can any-one help? > > > > > > When I uncheck this item in msconfig, my computer then starts in another > > mode and tells me to click general tab to start normally again but then > > this > > icon is once again back and stops my network adapter from connecting > > again.Can anyone help? > > > > . > > > > Regards > > Margaret > > > > -- > > Thank You > > >  |
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