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Re: Laptops and Tablets Cannot Logon to DomainCisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ... www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... We are suddenly not able to logon to our domain(s) via wireless. This was not a problem until recently. This is a school where 1000 students share use of about 500 laptops and tablet PCs so it is most common for a particular user to grab a different laptops from different carts in a given day and use several different laptops from the same cart throughout a school year. I point this out so that you know that the common answer to our problem, which is to logon via the ethernet line and cache the profile before trying to connect via wireless is not acceptable nor practical. Additionally, we had no problem with this last school year. Now, three months later we are basically "dead in the water" with regard to technology for students and wireless access for staff. The actual message that we get is:" The system cannot log you on because the domain OURDOMAIN is not available." The same user account will quickly authenticate via ethernet. More info: This is occurring with both a new Cisco server-managed wireless network in one building and the old store bought access points in our other buildings. This is also occurring with newly re-imaged laptops that were used successfully last year, with newly re-imaged laptops that were purchased this summer and never used by anyone (except the tech who loaded the computer) and new out of box laptops that have not been customized for our environment. I point this out because we were concerned that something in the imaging process (RIS and WDS) might have caused this issue but since brand new Dell and Gateway computers also exhibit the behavior it does not appear that the imaging process caused this issue and therfore my job is safe since I am in charge of images. I should also point out that the only major change to our computers was the "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were hammered with between 150 and 200 windows updates over the summer. I suspect that one or both of these events is at least partially related to our problem. We really need help here. Any advice? Robert,
It appears that the Windows Firewall is part of the problem. In the past this did not seem to affect the initial logon. Now it appears that the wireless signal is being processed after the cached credentials. It also appears that the GPO that enables the Window Firewall is a factor. We had a domain GPO that disables the firewall when a computer is logged into our domain and when it powers up off the domain the firewall enables (domain profile and standard profile). We think that the firewall is preventing the initial connection with wireless and without a cached profile from a domain user the laptop will not come to the place where Windows boots up. Consequently, the users cannot ever get on. remember that these are newly imaged computers that were created and joined to the domain by WDS and they have the old policy. We found a very time consuming work around. First we disabled the standard profile which turns off the firewall for computers that are not on the domain. Of course, this now means that laptops which go home have no firewall turned on when they are away. This is not an acceptable situation either. Then we have to log into each and every laptop as the local admin. Then we must manually connect to the wireless network. Next, we have to log out (not restart because a restart and at this time we are able to log into the domain and the user is able to authenticate successfully. Additionally, the new unprotected gpo is pulled to the machine and therefore firewall is off no matter what. After we do this any user is able to connect to the domain and authenticate. We tried every conceivable combination of login, reboot, etc. and nothing worked consistently until the firewall was disabled for all scenarios. Now we have 450 laptops that we must sneaker net to, set up, boot, log in as Admin, log off, log in as user. restart, and test as different new user. This really sucks!!! If you can tell me how to enable the firewall and open it enough to allow the Zero Wireless Configuration service to start before authentication I would greatly appreciate it. I am really tired of systems breaking because MS send patches and "upgrades" that wreak more havoc on our world. In this case, something had to happen because this problem did not occur in June and the only difference is that we updated all the laptops to IE7 and applied all the approved updates that WSUS received. Show quote "Robert L [MVP - Networking]" wrote: > If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help. > > Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ... > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf > > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... > We are suddenly not able to logon to our domain(s) via wireless. This was not > a problem until recently. This is a school where 1000 students share use of > about 500 laptops and tablet PCs so it is most common for a particular user > to grab a different laptops from different carts in a given day and use > several different laptops from the same cart throughout a school year. I > point this out so that you know that the common answer to our problem, which > is to logon via the ethernet line and cache the profile before trying to > connect via wireless is not acceptable nor practical. Additionally, we had > no problem with this last school year. Now, three months later we are > basically "dead in the water" with regard to technology for students and > wireless access for staff. The actual message that we get is:" The system > cannot log you on because the domain OURDOMAIN is not available." The same > user account will quickly authenticate via ethernet. > > More info: This is occurring with both a new Cisco server-managed wireless > network in one building and the old store bought access points in our other > buildings. This is also occurring with newly re-imaged laptops that were used > successfully last year, with newly re-imaged laptops that were purchased this > summer and never used by anyone (except the tech who loaded the computer) and > new out of box laptops that have not been customized for our environment. I > point this out because we were concerned that something in the imaging > process (RIS and WDS) might have caused this issue but since brand new Dell > and Gateway computers also exhibit the behavior it does not appear that the > imaging process caused this issue and therfore my job is safe since I am in > charge of images. > > I should also point out that the only major change to our computers was the > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were > hammered with between 150 and 200 windows updates over the summer. I suspect > that one or both of these events is at least partially related to our > problem. > > We really need help here. Any advice? > If you could watch the logon process with a wireless sniffer,
it would be clear right away, which packets go to air when, and whether the firewall blocks something. --PA Show quote "k3v1nr055" wrote: > Robert, > > It appears that the Windows Firewall is part of the problem. In the past > this did not seem to affect the initial logon. Now it appears that the > wireless signal is being processed after the cached credentials. It also > appears that the GPO that enables the Window Firewall is a factor. We had a > domain GPO that disables the firewall when a computer is logged into our > domain and when it powers up off the domain the firewall enables (domain > profile and standard profile). We think that the firewall is preventing the > initial connection with wireless and without a cached profile from a domain > user the laptop will not come to the place where Windows boots up. > Consequently, the users cannot ever get on. remember that these are newly > imaged computers that were created and joined to the domain by WDS and they > have the old policy. > We found a very time consuming work around. First we disabled the standard > profile which turns off the firewall for computers that are not on the > domain. Of course, this now means that laptops which go home have no firewall > turned on when they are away. This is not an acceptable situation either. > Then we have to log into each and every laptop as the local admin. Then we > must manually connect to the wireless network. Next, we have to log out (not > restart because a restart and at this time we are able to log into the domain > and the user is able to authenticate successfully. Additionally, the new > unprotected gpo is pulled to the machine and therefore firewall is off no > matter what. After we do this any user is able to connect to the domain and > authenticate. We tried every conceivable combination of login, reboot, etc. > and nothing worked consistently until the firewall was disabled for all > scenarios. Now we have 450 laptops that we must sneaker net to, set up, > boot, log in as Admin, log off, log in as user. restart, and test as > different new user. This really sucks!!! If you can tell me how to enable > the firewall and open it enough to allow the Zero Wireless Configuration > service to start before authentication I would greatly appreciate it. I am > really tired of systems breaking because MS send patches and "upgrades" that > wreak more havoc on our world. In this case, something had to happen because > this problem did not occur in June and the only difference is that we updated > all the laptops to IE7 and applied all the approved updates that WSUS > received. > > "Robert L [MVP - Networking]" wrote: > > > If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help. > > > > Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ... > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... > > We are suddenly not able to logon to our domain(s) via wireless. This was not > > a problem until recently. This is a school where 1000 students share use of > > about 500 laptops and tablet PCs so it is most common for a particular user > > to grab a different laptops from different carts in a given day and use > > several different laptops from the same cart throughout a school year. I > > point this out so that you know that the common answer to our problem, which > > is to logon via the ethernet line and cache the profile before trying to > > connect via wireless is not acceptable nor practical. Additionally, we had > > no problem with this last school year. Now, three months later we are > > basically "dead in the water" with regard to technology for students and > > wireless access for staff. The actual message that we get is:" The system > > cannot log you on because the domain OURDOMAIN is not available." The same > > user account will quickly authenticate via ethernet. > > > > More info: This is occurring with both a new Cisco server-managed wireless > > network in one building and the old store bought access points in our other > > buildings. This is also occurring with newly re-imaged laptops that were used > > successfully last year, with newly re-imaged laptops that were purchased this > > summer and never used by anyone (except the tech who loaded the computer) and > > new out of box laptops that have not been customized for our environment. I > > point this out because we were concerned that something in the imaging > > process (RIS and WDS) might have caused this issue but since brand new Dell > > and Gateway computers also exhibit the behavior it does not appear that the > > imaging process caused this issue and therfore my job is safe since I am in > > charge of images. > > > > I should also point out that the only major change to our computers was the > > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were > > hammered with between 150 and 200 windows updates over the summer. I suspect > > that one or both of these events is at least partially related to our > > problem. > > > > We really need help here. Any advice? > > I have not used a wireless sniffer but if I used something like airsnort
would I be able to watch what occurs on one of the problematic machines from a computer that is already up and running? If that's possible could you point me to some info on doing that? Show quote "Pavel A." wrote: > If you could watch the logon process with a wireless sniffer, > it would be clear right away, which packets go to air when, and whether > the firewall blocks something. > > --PA > > > "k3v1nr055" wrote: > > Robert, > > > > It appears that the Windows Firewall is part of the problem. In the past > > this did not seem to affect the initial logon. Now it appears that the > > wireless signal is being processed after the cached credentials. It also > > appears that the GPO that enables the Window Firewall is a factor. We had a > > domain GPO that disables the firewall when a computer is logged into our > > domain and when it powers up off the domain the firewall enables (domain > > profile and standard profile). We think that the firewall is preventing the > > initial connection with wireless and without a cached profile from a domain > > user the laptop will not come to the place where Windows boots up. > > Consequently, the users cannot ever get on. remember that these are newly > > imaged computers that were created and joined to the domain by WDS and they > > have the old policy. > > We found a very time consuming work around. First we disabled the standard > > profile which turns off the firewall for computers that are not on the > > domain. Of course, this now means that laptops which go home have no firewall > > turned on when they are away. This is not an acceptable situation either. > > Then we have to log into each and every laptop as the local admin. Then we > > must manually connect to the wireless network. Next, we have to log out (not > > restart because a restart and at this time we are able to log into the domain > > and the user is able to authenticate successfully. Additionally, the new > > unprotected gpo is pulled to the machine and therefore firewall is off no > > matter what. After we do this any user is able to connect to the domain and > > authenticate. We tried every conceivable combination of login, reboot, etc. > > and nothing worked consistently until the firewall was disabled for all > > scenarios. Now we have 450 laptops that we must sneaker net to, set up, > > boot, log in as Admin, log off, log in as user. restart, and test as > > different new user. This really sucks!!! If you can tell me how to enable > > the firewall and open it enough to allow the Zero Wireless Configuration > > service to start before authentication I would greatly appreciate it. I am > > really tired of systems breaking because MS send patches and "upgrades" that > > wreak more havoc on our world. In this case, something had to happen because > > this problem did not occur in June and the only difference is that we updated > > all the laptops to IE7 and applied all the approved updates that WSUS > > received. > > > > "Robert L [MVP - Networking]" wrote: > > > > > If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help. > > > > > > Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ... > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... > > > We are suddenly not able to logon to our domain(s) via wireless. This was not > > > a problem until recently. This is a school where 1000 students share use of > > > about 500 laptops and tablet PCs so it is most common for a particular user > > > to grab a different laptops from different carts in a given day and use > > > several different laptops from the same cart throughout a school year. I > > > point this out so that you know that the common answer to our problem, which > > > is to logon via the ethernet line and cache the profile before trying to > > > connect via wireless is not acceptable nor practical. Additionally, we had > > > no problem with this last school year. Now, three months later we are > > > basically "dead in the water" with regard to technology for students and > > > wireless access for staff. The actual message that we get is:" The system > > > cannot log you on because the domain OURDOMAIN is not available." The same > > > user account will quickly authenticate via ethernet. > > > > > > More info: This is occurring with both a new Cisco server-managed wireless > > > network in one building and the old store bought access points in our other > > > buildings. This is also occurring with newly re-imaged laptops that were used > > > successfully last year, with newly re-imaged laptops that were purchased this > > > summer and never used by anyone (except the tech who loaded the computer) and > > > new out of box laptops that have not been customized for our environment. I > > > point this out because we were concerned that something in the imaging > > > process (RIS and WDS) might have caused this issue but since brand new Dell > > > and Gateway computers also exhibit the behavior it does not appear that the > > > imaging process caused this issue and therfore my job is safe since I am in > > > charge of images. > > > > > > I should also point out that the only major change to our computers was the > > > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were > > > hammered with between 150 and 200 windows updates over the summer. I suspect > > > that one or both of these events is at least partially related to our > > > problem. > > > > > > We really need help here. Any advice? > > > am certain that the Windows Firewall is most responsible for this issue. In
order to get our 400 laptops to be able to see a domain controller we had to turn off the standard profile firewall GPO (which exposes all laptops when they are outside of our perimeter....bad news). Then we had to start and log into each computer as the local admin and manually connect to the wireless signal. Next without we logged off the computer (we did not restart) and were able to log on with a domain account. This also pulled down the policy change which disabled the firewall. Then and only then were we able to connect to the wireless signal after a restart. This did not work until the firewall was turned off in Group Policy. Again I must state that this behavior was not exhibited last spring so something changed or was force to change for some unknown reason. I still believe that IE7 (urgh!!!) and it's so called "improvements" are the reason. If I could have my way I would uninstall this monster and put Firefox on every PC on our campus. Show quote "k3v1nr055" wrote: > I have not used a wireless sniffer but if I used something like airsnort > would I be able to watch what occurs on one of the problematic machines from > a computer that is already up and running? If that's possible could you point > me to some info on doing that? > > "Pavel A." wrote: > > > If you could watch the logon process with a wireless sniffer, > > it would be clear right away, which packets go to air when, and whether > > the firewall blocks something. > > > > --PA > > > > > > "k3v1nr055" wrote: > > > Robert, > > > > > > It appears that the Windows Firewall is part of the problem. In the past > > > this did not seem to affect the initial logon. Now it appears that the > > > wireless signal is being processed after the cached credentials. It also > > > appears that the GPO that enables the Window Firewall is a factor. We had a > > > domain GPO that disables the firewall when a computer is logged into our > > > domain and when it powers up off the domain the firewall enables (domain > > > profile and standard profile). We think that the firewall is preventing the > > > initial connection with wireless and without a cached profile from a domain > > > user the laptop will not come to the place where Windows boots up. > > > Consequently, the users cannot ever get on. remember that these are newly > > > imaged computers that were created and joined to the domain by WDS and they > > > have the old policy. > > > We found a very time consuming work around. First we disabled the standard > > > profile which turns off the firewall for computers that are not on the > > > domain. Of course, this now means that laptops which go home have no firewall > > > turned on when they are away. This is not an acceptable situation either. > > > Then we have to log into each and every laptop as the local admin. Then we > > > must manually connect to the wireless network. Next, we have to log out (not > > > restart because a restart and at this time we are able to log into the domain > > > and the user is able to authenticate successfully. Additionally, the new > > > unprotected gpo is pulled to the machine and therefore firewall is off no > > > matter what. After we do this any user is able to connect to the domain and > > > authenticate. We tried every conceivable combination of login, reboot, etc. > > > and nothing worked consistently until the firewall was disabled for all > > > scenarios. Now we have 450 laptops that we must sneaker net to, set up, > > > boot, log in as Admin, log off, log in as user. restart, and test as > > > different new user. This really sucks!!! If you can tell me how to enable > > > the firewall and open it enough to allow the Zero Wireless Configuration > > > service to start before authentication I would greatly appreciate it. I am > > > really tired of systems breaking because MS send patches and "upgrades" that > > > wreak more havoc on our world. In this case, something had to happen because > > > this problem did not occur in June and the only difference is that we updated > > > all the laptops to IE7 and applied all the approved updates that WSUS > > > received. > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > > > If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help. > > > > > > > > Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ... > > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf > > > > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... > > > > We are suddenly not able to logon to our domain(s) via wireless. This was not > > > > a problem until recently. This is a school where 1000 students share use of > > > > about 500 laptops and tablet PCs so it is most common for a particular user > > > > to grab a different laptops from different carts in a given day and use > > > > several different laptops from the same cart throughout a school year. I > > > > point this out so that you know that the common answer to our problem, which > > > > is to logon via the ethernet line and cache the profile before trying to > > > > connect via wireless is not acceptable nor practical. Additionally, we had > > > > no problem with this last school year. Now, three months later we are > > > > basically "dead in the water" with regard to technology for students and > > > > wireless access for staff. The actual message that we get is:" The system > > > > cannot log you on because the domain OURDOMAIN is not available." The same > > > > user account will quickly authenticate via ethernet. > > > > > > > > More info: This is occurring with both a new Cisco server-managed wireless > > > > network in one building and the old store bought access points in our other > > > > buildings. This is also occurring with newly re-imaged laptops that were used > > > > successfully last year, with newly re-imaged laptops that were purchased this > > > > summer and never used by anyone (except the tech who loaded the computer) and > > > > new out of box laptops that have not been customized for our environment. I > > > > point this out because we were concerned that something in the imaging > > > > process (RIS and WDS) might have caused this issue but since brand new Dell > > > > and Gateway computers also exhibit the behavior it does not appear that the > > > > imaging process caused this issue and therfore my job is safe since I am in > > > > charge of images. > > > > > > > > I should also point out that the only major change to our computers was the > > > > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were > > > > hammered with between 150 and 200 windows updates over the summer. I suspect > > > > that one or both of these events is at least partially related to our > > > > problem. > > > > > > > > We really need help here. Any advice? > > > > Hi,
The fact that this happened on hundreds of laptops at about the same time makes me suspect a PKI issue, possibly related to certificate expiration. What wireless authentication method are you using? -- Show quoteGreg Lindsay [MSFT] Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com... > am certain that the Windows Firewall is most responsible for this issue. > In > order to get our 400 laptops to be able to see a domain controller we had > to > turn off the standard profile firewall GPO (which exposes all laptops when > they are outside of our perimeter....bad news). Then we had to start and > log > into each computer as the local admin and manually connect to the wireless > signal. Next without we logged off the computer (we did not restart) and > were > able to log on with a domain account. This also pulled down the policy > change > which disabled the firewall. Then and only then were we able to connect to > the wireless signal after a restart. This did not work until the > firewall > was turned off in Group Policy. Again I must state that this behavior was > not exhibited last spring so something changed or was force to change for > some unknown reason. I still believe that IE7 (urgh!!!) and it's so > called > "improvements" are the reason. If I could have my way I would uninstall > this > monster and put Firefox on every PC on our campus. > > "k3v1nr055" wrote: > >> I have not used a wireless sniffer but if I used something like airsnort >> would I be able to watch what occurs on one of the problematic machines >> from >> a computer that is already up and running? If that's possible could you >> point >> me to some info on doing that? >> >> "Pavel A." wrote: >> >> > If you could watch the logon process with a wireless sniffer, >> > it would be clear right away, which packets go to air when, and whether >> > the firewall blocks something. >> > >> > --PA >> > >> > >> > "k3v1nr055" wrote: >> > > Robert, >> > > >> > > It appears that the Windows Firewall is part of the problem. In the >> > > past >> > > this did not seem to affect the initial logon. Now it appears that >> > > the >> > > wireless signal is being processed after the cached credentials. It >> > > also >> > > appears that the GPO that enables the Window Firewall is a factor. We >> > > had a >> > > domain GPO that disables the firewall when a computer is logged into >> > > our >> > > domain and when it powers up off the domain the firewall enables >> > > (domain >> > > profile and standard profile). We think that the firewall is >> > > preventing the >> > > initial connection with wireless and without a cached profile from a >> > > domain >> > > user the laptop will not come to the place where Windows boots up. >> > > Consequently, the users cannot ever get on. remember that these are >> > > newly >> > > imaged computers that were created and joined to the domain by WDS >> > > and they >> > > have the old policy. >> > > We found a very time consuming work around. First we disabled the >> > > standard >> > > profile which turns off the firewall for computers that are not on >> > > the >> > > domain. Of course, this now means that laptops which go home have no >> > > firewall >> > > turned on when they are away. This is not an acceptable situation >> > > either. >> > > Then we have to log into each and every laptop as the local admin. >> > > Then we >> > > must manually connect to the wireless network. Next, we have to log >> > > out (not >> > > restart because a restart and at this time we are able to log into >> > > the domain >> > > and the user is able to authenticate successfully. Additionally, the >> > > new >> > > unprotected gpo is pulled to the machine and therefore firewall is >> > > off no >> > > matter what. After we do this any user is able to connect to the >> > > domain and >> > > authenticate. We tried every conceivable combination of login, >> > > reboot, etc. >> > > and nothing worked consistently until the firewall was disabled for >> > > all >> > > scenarios. Now we have 450 laptops that we must sneaker net to, set >> > > up, >> > > boot, log in as Admin, log off, log in as user. restart, and test as >> > > different new user. This really sucks!!! If you can tell me how to >> > > enable >> > > the firewall and open it enough to allow the Zero Wireless >> > > Configuration >> > > service to start before authentication I would greatly appreciate it. >> > > I am >> > > really tired of systems breaking because MS send patches and >> > > "upgrades" that >> > > wreak more havoc on our world. In this case, something had to happen >> > > because >> > > this problem did not occur in June and the only difference is that we >> > > updated >> > > all the laptops to IE7 and applied all the approved updates that WSUS >> > > received. >> > > >> > > "Robert L [MVP - Networking]" wrote: >> > > >> > > > If all wireless computers have this issue, I don't think it is IE 7 >> > > > issue. Do they receive IP addresses from DHCP? If you use WPA >> > > > Enterprise, also check the IAS server. Or this link may help. >> > > > >> > > > Cisco: Wireless client can't ...Situation: The client tries to >> > > > setup Cisco wireless 1310 bridge. The client can receive the signal >> > > > but can't logon the domain. Ipconfig shows the client ... >> > > > >> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf >> > > > >> > > > >> > > > Bob Lin, MS-MVP, MCSE & CNE >> > > > Networking, Internet, Routing, VPN Troubleshooting on >> > > > http://www.ChicagoTech.net >> > > > How to Setup Windows, Network, VPN & Remote Access on >> > > > http://www.HowToNetworking.com >> > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in >> > > > message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... >> > > > We are suddenly not able to logon to our domain(s) via wireless. >> > > > This was not >> > > > a problem until recently. This is a school where 1000 students >> > > > share use of >> > > > about 500 laptops and tablet PCs so it is most common for a >> > > > particular user >> > > > to grab a different laptops from different carts in a given day >> > > > and use >> > > > several different laptops from the same cart throughout a school >> > > > year. I >> > > > point this out so that you know that the common answer to our >> > > > problem, which >> > > > is to logon via the ethernet line and cache the profile before >> > > > trying to >> > > > connect via wireless is not acceptable nor practical. >> > > > Additionally, we had >> > > > no problem with this last school year. Now, three months later we >> > > > are >> > > > basically "dead in the water" with regard to technology for >> > > > students and >> > > > wireless access for staff. The actual message that we get is:" >> > > > The system >> > > > cannot log you on because the domain OURDOMAIN is not available." >> > > > The same >> > > > user account will quickly authenticate via ethernet. >> > > > >> > > > More info: This is occurring with both a new Cisco server-managed >> > > > wireless >> > > > network in one building and the old store bought access points in >> > > > our other >> > > > buildings. This is also occurring with newly re-imaged laptops >> > > > that were used >> > > > successfully last year, with newly re-imaged laptops that were >> > > > purchased this >> > > > summer and never used by anyone (except the tech who loaded the >> > > > computer) and >> > > > new out of box laptops that have not been customized for our >> > > > environment. I >> > > > point this out because we were concerned that something in the >> > > > imaging >> > > > process (RIS and WDS) might have caused this issue but since >> > > > brand new Dell >> > > > and Gateway computers also exhibit the behavior it does not >> > > > appear that the >> > > > imaging process caused this issue and therfore my job is safe >> > > > since I am in >> > > > charge of images. >> > > > >> > > > I should also point out that the only major change to our >> > > > computers was the >> > > > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and >> > > > we also were >> > > > hammered with between 150 and 200 windows updates over the >> > > > summer. I suspect >> > > > that one or both of these events is at least partially related to >> > > > our >> > > > problem. >> > > > >> > > > We really need help here. Any advice? >> > > > Right now the wireless is wide open and has been for some time. Later this
week we are having a managed Cisco system installed and we will push down keys and then turn on one or more security implementations. However, it still seems strange that computers that have an existing domain profile for the user that is logging on would eventually connect to the network via wireless but if the user was logging on for the first time and the GPO that disabled the firewall had not replicated to the box then that user could not "find a domain controller". What also puzzles me is why this began to occur since last June when school ended. We made no changes to our setup. The only things that changed were the result of MS updates that we push out via WSUS. We don't have time to hunt down every anomaly that occurs and these kinds of things seem to occur more and more often. It's very frustrating. Show quote "Greg Lindsay [MSFT]" wrote: > Hi, > > The fact that this happened on hundreds of laptops at about the same time > makes me suspect a PKI issue, possibly related to certificate expiration. > What wireless authentication method are you using? > > -- > Greg Lindsay [MSFT] > > Disclaimer: This posting is provided "AS IS" with no warranties, and confers > no rights. > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message > news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com... > > am certain that the Windows Firewall is most responsible for this issue. > > In > > order to get our 400 laptops to be able to see a domain controller we had > > to > > turn off the standard profile firewall GPO (which exposes all laptops when > > they are outside of our perimeter....bad news). Then we had to start and > > log > > into each computer as the local admin and manually connect to the wireless > > signal. Next without we logged off the computer (we did not restart) and > > were > > able to log on with a domain account. This also pulled down the policy > > change > > which disabled the firewall. Then and only then were we able to connect to > > the wireless signal after a restart. This did not work until the > > firewall > > was turned off in Group Policy. Again I must state that this behavior was > > not exhibited last spring so something changed or was force to change for > > some unknown reason. I still believe that IE7 (urgh!!!) and it's so > > called > > "improvements" are the reason. If I could have my way I would uninstall > > this > > monster and put Firefox on every PC on our campus. > > > > "k3v1nr055" wrote: > > > >> I have not used a wireless sniffer but if I used something like airsnort > >> would I be able to watch what occurs on one of the problematic machines > >> from > >> a computer that is already up and running? If that's possible could you > >> point > >> me to some info on doing that? > >> > >> "Pavel A." wrote: > >> > >> > If you could watch the logon process with a wireless sniffer, > >> > it would be clear right away, which packets go to air when, and whether > >> > the firewall blocks something. > >> > > >> > --PA > >> > > >> > > >> > "k3v1nr055" wrote: > >> > > Robert, > >> > > > >> > > It appears that the Windows Firewall is part of the problem. In the > >> > > past > >> > > this did not seem to affect the initial logon. Now it appears that > >> > > the > >> > > wireless signal is being processed after the cached credentials. It > >> > > also > >> > > appears that the GPO that enables the Window Firewall is a factor. We > >> > > had a > >> > > domain GPO that disables the firewall when a computer is logged into > >> > > our > >> > > domain and when it powers up off the domain the firewall enables > >> > > (domain > >> > > profile and standard profile). We think that the firewall is > >> > > preventing the > >> > > initial connection with wireless and without a cached profile from a > >> > > domain > >> > > user the laptop will not come to the place where Windows boots up. > >> > > Consequently, the users cannot ever get on. remember that these are > >> > > newly > >> > > imaged computers that were created and joined to the domain by WDS > >> > > and they > >> > > have the old policy. > >> > > We found a very time consuming work around. First we disabled the > >> > > standard > >> > > profile which turns off the firewall for computers that are not on > >> > > the > >> > > domain. Of course, this now means that laptops which go home have no > >> > > firewall > >> > > turned on when they are away. This is not an acceptable situation > >> > > either. > >> > > Then we have to log into each and every laptop as the local admin. > >> > > Then we > >> > > must manually connect to the wireless network. Next, we have to log > >> > > out (not > >> > > restart because a restart and at this time we are able to log into > >> > > the domain > >> > > and the user is able to authenticate successfully. Additionally, the > >> > > new > >> > > unprotected gpo is pulled to the machine and therefore firewall is > >> > > off no > >> > > matter what. After we do this any user is able to connect to the > >> > > domain and > >> > > authenticate. We tried every conceivable combination of login, > >> > > reboot, etc. > >> > > and nothing worked consistently until the firewall was disabled for > >> > > all > >> > > scenarios. Now we have 450 laptops that we must sneaker net to, set > >> > > up, > >> > > boot, log in as Admin, log off, log in as user. restart, and test as > >> > > different new user. This really sucks!!! If you can tell me how to > >> > > enable > >> > > the firewall and open it enough to allow the Zero Wireless > >> > > Configuration > >> > > service to start before authentication I would greatly appreciate it. > >> > > I am > >> > > really tired of systems breaking because MS send patches and > >> > > "upgrades" that > >> > > wreak more havoc on our world. In this case, something had to happen > >> > > because > >> > > this problem did not occur in June and the only difference is that we > >> > > updated > >> > > all the laptops to IE7 and applied all the approved updates that WSUS > >> > > received. > >> > > > >> > > "Robert L [MVP - Networking]" wrote: > >> > > > >> > > > If all wireless computers have this issue, I don't think it is IE 7 > >> > > > issue. Do they receive IP addresses from DHCP? If you use WPA > >> > > > Enterprise, also check the IAS server. Or this link may help. > >> > > > > >> > > > Cisco: Wireless client can't ...Situation: The client tries to > >> > > > setup Cisco wireless 1310 bridge. The client can receive the signal > >> > > > but can't logon the domain. Ipconfig shows the client ... > >> > > > > >> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf > >> > > > > >> > > > > >> > > > Bob Lin, MS-MVP, MCSE & CNE > >> > > > Networking, Internet, Routing, VPN Troubleshooting on > >> > > > http://www.ChicagoTech.net > >> > > > How to Setup Windows, Network, VPN & Remote Access on > >> > > > http://www.HowToNetworking.com > >> > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in > >> > > > message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... > >> > > > We are suddenly not able to logon to our domain(s) via wireless. > >> > > > This was not > >> > > > a problem until recently. This is a school where 1000 students > >> > > > share use of > >> > > > about 500 laptops and tablet PCs so it is most common for a > >> > > > particular user > >> > > > to grab a different laptops from different carts in a given day > >> > > > and use > >> > > > several different laptops from the same cart throughout a school > >> > > > year. I > >> > > > point this out so that you know that the common answer to our > >> > > > problem, which > >> > > > is to logon via the ethernet line and cache the profile before > >> > > > trying to > >> > > > connect via wireless is not acceptable nor practical. > >> > > > Additionally, we had > >> > > > no problem with this last school year. Now, three months later we > >> > > > are > >> > > > basically "dead in the water" with regard to technology for > >> > > > students and > >> > > > wireless access for staff. The actual message that we get is:" > >> > > > The system > >> > > > cannot log you on because the domain OURDOMAIN is not available." > >> > > > The same > >> > > > user account will quickly authenticate via ethernet. > >> > > > > >> > > > More info: This is occurring with both a new Cisco server-managed > >> > > > wireless > >> > > > network in one building and the old store bought access points in > >> > > > our other > >> > > > buildings. This is also occurring with newly re-imaged laptops > >> > > > that were used > >> > > > successfully last year, with newly re-imaged laptops that were > >> > > > purchased this > >> > > > summer and never used by anyone (except the tech who loaded the > >> > > > computer) and > >> > > > new out of box laptops that have not been customized for our > >> > > > environment. I > >> > > > point this out because we were concerned that something in the > >> > > > imaging > >> > > > process (RIS and WDS) might have caused this issue but since > >> > > > brand new Dell > >> > > > and Gateway computers also exhibit the behavior it does not > >> > > > appear that the > >> > > > imaging process caused this issue and therfore my job is safe > >> > > > since I am in > >> > > > charge of images. > >> > > > > >> > > > I should also point out that the only major change to our > >> > > > computers was the > >> > > > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and > >> > > > we also were > >> > > > hammered with between 150 and 200 windows updates over the > >> > > > summer. I suspect > >> > > > that one or both of these events is at least partially related to > >> > > > our > >> > > > problem. > >> > > > > >> > > > We really need help here. Any advice? > >> > > > > > > I am sorry for all the frustration, it does sound like an extremely bad
situation. I hope that I can help, either directly or by getting some other experts involved. I'd just like to double-check that you aren't using 802.1X at all. If you view the properties of your wireless network, and check the authentication tab, is the Enable IEEE 802.1x..." check box selected? If so, what is in the dropdown next to EAP type? I'm still thinking about why the firewall affects this. It might help to set the firewall to start as automatic(delayed) or make it dependent on the zero wireless configuration service, but that is not getting to the root cause of the problem. -- Show quoteGreg Lindsay [MSFT] Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:4FC857F0-3CB5-4AFE-82A4-F22F9D4B557A@microsoft.com... > Right now the wireless is wide open and has been for some time. Later > this > week we are having a managed Cisco system installed and we will push down > keys and then turn on one or more security implementations. However, it > still seems strange that computers that have an existing domain profile > for > the user that is logging on would eventually connect to the network via > wireless but if the user was logging on for the first time and the GPO > that > disabled the firewall had not replicated to the box then that user could > not > "find a domain controller". What also puzzles me is why this began to > occur > since last June when school ended. We made no changes to our setup. The > only > things that changed were the result of MS updates that we push out via > WSUS. > We don't have time to hunt down every anomaly that occurs and these kinds > of > things seem to occur more and more often. It's very frustrating. > "Greg Lindsay [MSFT]" wrote: > >> Hi, >> >> The fact that this happened on hundreds of laptops at about the same time >> makes me suspect a PKI issue, possibly related to certificate expiration. >> What wireless authentication method are you using? >> >> -- >> Greg Lindsay [MSFT] >> >> Disclaimer: This posting is provided "AS IS" with no warranties, and >> confers >> no rights. >> >> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message >> news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com... >> > am certain that the Windows Firewall is most responsible for this >> > issue. >> > In >> > order to get our 400 laptops to be able to see a domain controller we >> > had >> > to >> > turn off the standard profile firewall GPO (which exposes all laptops >> > when >> > they are outside of our perimeter....bad news). Then we had to start >> > and >> > log >> > into each computer as the local admin and manually connect to the >> > wireless >> > signal. Next without we logged off the computer (we did not restart) >> > and >> > were >> > able to log on with a domain account. This also pulled down the policy >> > change >> > which disabled the firewall. Then and only then were we able to connect >> > to >> > the wireless signal after a restart. This did not work until the >> > firewall >> > was turned off in Group Policy. Again I must state that this behavior >> > was >> > not exhibited last spring so something changed or was force to change >> > for >> > some unknown reason. I still believe that IE7 (urgh!!!) and it's so >> > called >> > "improvements" are the reason. If I could have my way I would >> > uninstall >> > this >> > monster and put Firefox on every PC on our campus. >> > >> > "k3v1nr055" wrote: >> > >> >> I have not used a wireless sniffer but if I used something like >> >> airsnort >> >> would I be able to watch what occurs on one of the problematic >> >> machines >> >> from >> >> a computer that is already up and running? If that's possible could >> >> you >> >> point >> >> me to some info on doing that? >> >> >> >> "Pavel A." wrote: >> >> >> >> > If you could watch the logon process with a wireless sniffer, >> >> > it would be clear right away, which packets go to air when, and >> >> > whether >> >> > the firewall blocks something. >> >> > >> >> > --PA >> >> > >> >> > >> >> > "k3v1nr055" wrote: >> >> > > Robert, >> >> > > >> >> > > It appears that the Windows Firewall is part of the problem. In >> >> > > the >> >> > > past >> >> > > this did not seem to affect the initial logon. Now it appears >> >> > > that >> >> > > the >> >> > > wireless signal is being processed after the cached credentials. >> >> > > It >> >> > > also >> >> > > appears that the GPO that enables the Window Firewall is a factor. >> >> > > We >> >> > > had a >> >> > > domain GPO that disables the firewall when a computer is logged >> >> > > into >> >> > > our >> >> > > domain and when it powers up off the domain the firewall enables >> >> > > (domain >> >> > > profile and standard profile). We think that the firewall is >> >> > > preventing the >> >> > > initial connection with wireless and without a cached profile from >> >> > > a >> >> > > domain >> >> > > user the laptop will not come to the place where Windows boots up. >> >> > > Consequently, the users cannot ever get on. remember that these >> >> > > are >> >> > > newly >> >> > > imaged computers that were created and joined to the domain by WDS >> >> > > and they >> >> > > have the old policy. >> >> > > We found a very time consuming work around. First we disabled the >> >> > > standard >> >> > > profile which turns off the firewall for computers that are not on >> >> > > the >> >> > > domain. Of course, this now means that laptops which go home have >> >> > > no >> >> > > firewall >> >> > > turned on when they are away. This is not an acceptable situation >> >> > > either. >> >> > > Then we have to log into each and every laptop as the local admin. >> >> > > Then we >> >> > > must manually connect to the wireless network. Next, we have to >> >> > > log >> >> > > out (not >> >> > > restart because a restart and at this time we are able to log into >> >> > > the domain >> >> > > and the user is able to authenticate successfully. Additionally, >> >> > > the >> >> > > new >> >> > > unprotected gpo is pulled to the machine and therefore firewall is >> >> > > off no >> >> > > matter what. After we do this any user is able to connect to the >> >> > > domain and >> >> > > authenticate. We tried every conceivable combination of login, >> >> > > reboot, etc. >> >> > > and nothing worked consistently until the firewall was disabled >> >> > > for >> >> > > all >> >> > > scenarios. Now we have 450 laptops that we must sneaker net to, >> >> > > set >> >> > > up, >> >> > > boot, log in as Admin, log off, log in as user. restart, and test >> >> > > as >> >> > > different new user. This really sucks!!! If you can tell me how >> >> > > to >> >> > > enable >> >> > > the firewall and open it enough to allow the Zero Wireless >> >> > > Configuration >> >> > > service to start before authentication I would greatly appreciate >> >> > > it. >> >> > > I am >> >> > > really tired of systems breaking because MS send patches and >> >> > > "upgrades" that >> >> > > wreak more havoc on our world. In this case, something had to >> >> > > happen >> >> > > because >> >> > > this problem did not occur in June and the only difference is that >> >> > > we >> >> > > updated >> >> > > all the laptops to IE7 and applied all the approved updates that >> >> > > WSUS >> >> > > received. >> >> > > >> >> > > "Robert L [MVP - Networking]" wrote: >> >> > > >> >> > > > If all wireless computers have this issue, I don't think it is >> >> > > > IE 7 >> >> > > > issue. Do they receive IP addresses from DHCP? If you use WPA >> >> > > > Enterprise, also check the IAS server. Or this link may help. >> >> > > > >> >> > > > Cisco: Wireless client can't ...Situation: The client tries to >> >> > > > setup Cisco wireless 1310 bridge. The client can receive the >> >> > > > signal >> >> > > > but can't logon the domain. Ipconfig shows the client ... >> >> > > > >> >> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf >> >> > > > >> >> > > > >> >> > > > Bob Lin, MS-MVP, MCSE & CNE >> >> > > > Networking, Internet, Routing, VPN Troubleshooting on >> >> > > > http://www.ChicagoTech.net >> >> > > > How to Setup Windows, Network, VPN & Remote Access on >> >> > > > http://www.HowToNetworking.com >> >> > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in >> >> > > > message >> >> > > > news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... >> >> > > > We are suddenly not able to logon to our domain(s) via >> >> > > > wireless. >> >> > > > This was not >> >> > > > a problem until recently. This is a school where 1000 >> >> > > > students >> >> > > > share use of >> >> > > > about 500 laptops and tablet PCs so it is most common for a >> >> > > > particular user >> >> > > > to grab a different laptops from different carts in a given >> >> > > > day >> >> > > > and use >> >> > > > several different laptops from the same cart throughout a >> >> > > > school >> >> > > > year. I >> >> > > > point this out so that you know that the common answer to our >> >> > > > problem, which >> >> > > > is to logon via the ethernet line and cache the profile before >> >> > > > trying to >> >> > > > connect via wireless is not acceptable nor practical. >> >> > > > Additionally, we had >> >> > > > no problem with this last school year. Now, three months later >> >> > > > we >> >> > > > are >> >> > > > basically "dead in the water" with regard to technology for >> >> > > > students and >> >> > > > wireless access for staff. The actual message that we get is:" >> >> > > > The system >> >> > > > cannot log you on because the domain OURDOMAIN is not >> >> > > > available." >> >> > > > The same >> >> > > > user account will quickly authenticate via ethernet. >> >> > > > >> >> > > > More info: This is occurring with both a new Cisco >> >> > > > server-managed >> >> > > > wireless >> >> > > > network in one building and the old store bought access points >> >> > > > in >> >> > > > our other >> >> > > > buildings. This is also occurring with newly re-imaged laptops >> >> > > > that were used >> >> > > > successfully last year, with newly re-imaged laptops that were >> >> > > > purchased this >> >> > > > summer and never used by anyone (except the tech who loaded >> >> > > > the >> >> > > > computer) and >> >> > > > new out of box laptops that have not been customized for our >> >> > > > environment. I >> >> > > > point this out because we were concerned that something in the >> >> > > > imaging >> >> > > > process (RIS and WDS) might have caused this issue but since >> >> > > > brand new Dell >> >> > > > and Gateway computers also exhibit the behavior it does not >> >> > > > appear that the >> >> > > > imaging process caused this issue and therfore my job is safe >> >> > > > since I am in >> >> > > > charge of images. >> >> > > > >> >> > > > I should also point out that the only major change to our >> >> > > > computers was the >> >> > > > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) >> >> > > > and >> >> > > > we also were >> >> > > > hammered with between 150 and 200 windows updates over the >> >> > > > summer. I suspect >> >> > > > that one or both of these events is at least partially related >> >> > > > to >> >> > > > our >> >> > > > problem. >> >> > > > >> >> > > > We really need help here. Any advice? >> >> > > > >> >> >> Greg,
No, that box is NOT selected (since there is no encryption established at this time). The bottom line is that the only way any user can attach to the wireless network is after they have a profile. So either they must log on via the wire (not practical in a school where each user may use a different laptop in each class and on each day) or I must log on as local admin, establish a connection with wireless manually, log off, log on as a domain admin and verify the wireless connectivity. Then I have to test again with a student account. Really, this is the only way we are getting by. Having said this, we want to find out the root cause since we will acquire new computers later and/or re-image existing computers and I don't want to go through this again. Thanks, Show quote "Greg Lindsay [MSFT]" wrote: > I am sorry for all the frustration, it does sound like an extremely bad > situation. I hope that I can help, either directly or by getting some other > experts involved. > > I'd just like to double-check that you aren't using 802.1X at all. If you > view the properties of your wireless network, and check the authentication > tab, is the Enable IEEE 802.1x..." check box selected? If so, what is in the > dropdown next to EAP type? > > I'm still thinking about why the firewall affects this. It might help to set > the firewall to start as automatic(delayed) or make it dependent on the zero > wireless configuration service, but that is not getting to the root cause of > the problem. > > -- > Greg Lindsay [MSFT] > > Disclaimer: This posting is provided "AS IS" with no warranties, and confers > no rights. > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message > news:4FC857F0-3CB5-4AFE-82A4-F22F9D4B557A@microsoft.com... > > Right now the wireless is wide open and has been for some time. Later > > this > > week we are having a managed Cisco system installed and we will push down > > keys and then turn on one or more security implementations. However, it > > still seems strange that computers that have an existing domain profile > > for > > the user that is logging on would eventually connect to the network via > > wireless but if the user was logging on for the first time and the GPO > > that > > disabled the firewall had not replicated to the box then that user could > > not > > "find a domain controller". What also puzzles me is why this began to > > occur > > since last June when school ended. We made no changes to our setup. The > > only > > things that changed were the result of MS updates that we push out via > > WSUS. > > We don't have time to hunt down every anomaly that occurs and these kinds > > of > > things seem to occur more and more often. It's very frustrating. > > "Greg Lindsay [MSFT]" wrote: > > > >> Hi, > >> > >> The fact that this happened on hundreds of laptops at about the same time > >> makes me suspect a PKI issue, possibly related to certificate expiration. > >> What wireless authentication method are you using? > >> > >> -- > >> Greg Lindsay [MSFT] > >> > >> Disclaimer: This posting is provided "AS IS" with no warranties, and > >> confers > >> no rights. > >> > >> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message > >> news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com... > >> > am certain that the Windows Firewall is most responsible for this > >> > issue. > >> > In > >> > order to get our 400 laptops to be able to see a domain controller we > >> > had > >> > to > >> > turn off the standard profile firewall GPO (which exposes all laptops > >> > when > >> > they are outside of our perimeter....bad news). Then we had to start > >> > and > >> > log > >> > into each computer as the local admin and manually connect to the > >> > wireless > >> > signal. Next without we logged off the computer (we did not restart) > >> > and > >> > were > >> > able to log on with a domain account. This also pulled down the policy > >> > change > >> > which disabled the firewall. Then and only then were we able to connect > >> > to > >> > the wireless signal after a restart. This did not work until the > >> > firewall > >> > was turned off in Group Policy. Again I must state that this behavior > >> > was > >> > not exhibited last spring so something changed or was force to change > >> > for > >> > some unknown reason. I still believe that IE7 (urgh!!!) and it's so > >> > called > >> > "improvements" are the reason. If I could have my way I would > >> > uninstall > >> > this > >> > monster and put Firefox on every PC on our campus. > >> > > >> > "k3v1nr055" wrote: > >> > > >> >> I have not used a wireless sniffer but if I used something like > >> >> airsnort > >> >> would I be able to watch what occurs on one of the problematic > >> >> machines > >> >> from > >> >> a computer that is already up and running? If that's possible could > >> >> you > >> >> point > >> >> me to some info on doing that? > >> >> > >> >> "Pavel A." wrote: > >> >> > >> >> > If you could watch the logon process with a wireless sniffer, > >> >> > it would be clear right away, which packets go to air when, and > >> >> > whether > >> >> > the firewall blocks something. > >> >> > > >> >> > --PA > >> >> > > >> >> > > >> >> > "k3v1nr055" wrote: > >> >> > > Robert, > >> >> > > > >> >> > > It appears that the Windows Firewall is part of the problem. In > >> >> > > the > >> >> > > past > >> >> > > this did not seem to affect the initial logon. Now it appears > >> >> > > that > >> >> > > the > >> >> > > wireless signal is being processed after the cached credentials. > >> >> > > It > >> >> > > also > >> >> > > appears that the GPO that enables the Window Firewall is a factor. > >> >> > > We > >> >> > > had a > >> >> > > domain GPO that disables the firewall when a computer is logged > >> >> > > into > >> >> > > our > >> >> > > domain and when it powers up off the domain the firewall enables > >> >> > > (domain > >> >> > > profile and standard profile). We think that the firewall is > >> >> > > preventing the > >> >> > > initial connection with wireless and without a cached profile from > >> >> > > a > >> >> > > domain > >> >> > > user the laptop will not come to the place where Windows boots up. > >> >> > > Consequently, the users cannot ever get on. remember that these > >> >> > > are > >> >> > > newly > >> >> > > imaged computers that were created and joined to the domain by WDS > >> >> > > and they > >> >> > > have the old policy. > >> >> > > We found a very time consuming work around. First we disabled the > >> >> > > standard > >> >> > > profile which turns off the firewall for computers that are not on > >> >> > > the > >> >> > > domain. Of course, this now means that laptops which go home have > >> >> > > no > >> >> > > firewall > >> >> > > turned on when they are away. This is not an acceptable situation > >> >> > > either. > >> >> > > Then we have to log into each and every laptop as the local admin. > >> >> > > Then we > >> >> > > must manually connect to the wireless network. Next, we have to > >> >> > > log > >> >> > > out (not > >> >> > > restart because a restart and at this time we are able to log into > >> >> > > the domain > >> >> > > and the user is able to authenticate successfully. Additionally, > >> >> > > the > >> >> > > new > >> >> > > unprotected gpo is pulled to the machine and therefore firewall is > >> >> > > off no > >> >> > > matter what. After we do this any user is able to connect to the > >> >> > > domain and > >> >> > > authenticate. We tried every conceivable combination of login, > >> >> > > reboot, etc. > >> >> > > and nothing worked consistently until the firewall was disabled > >> >> > > for > >> >> > > all > >> >> > > scenarios. Now we have 450 laptops that we must sneaker net to, > >> >> > > set > >> >> > > up, > >> >> > > boot, log in as Admin, log off, log in as user. restart, and test > >> >> > > as > >> >> > > different new user. This really sucks!!! If you can tell me how > >> >> > > to > >> >> > > enable > >> >> > > the firewall and open it enough to allow the Zero Wireless > >> >> > > Configuration > >> >> > > service to start before authentication I would greatly appreciate > >> >> > > it. > >> >> > > I am > >> >> > > really tired of systems breaking because MS send patches and > >> >> > > "upgrades" that > >> >> > > wreak more havoc on our world. In this case, something had to > >> >> > > happen > >> >> > > because > >> >> > > this problem did not occur in June and the only difference is that > >> >> > > we > >> >> > > updated > >> >> > > all the laptops to IE7 and applied all the approved updates that > >> >> > > WSUS > >> >> > > received. > >> >> > > > >> >> > > "Robert L [MVP - Networking]" wrote: > >> >> > > > >> >> > > > If all wireless computers have this issue, I don't think it is > >> >> > > > IE 7 > >> >> > > > issue. Do they receive IP addresses from DHCP? If you use WPA > >> >> > > > Enterprise, also check the IAS server. Or this link may help. > >> >> > > > > >> >> > > > Cisco: Wireless client can't ...Situation: The client tries to > >> >> > > > setup Cisco wireless 1310 bridge. The client can receive the > >> >> > > > signal > >> >> > > > but can't logon the domain. Ipconfig shows the client ... > >> >> > > > > >> >> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf > >> >> > > > > >> >> > > > > >> >> > > > Bob Lin, MS-MVP, MCSE & CNE > >> >> > > > Networking, Internet, Routing, VPN Troubleshooting on > >> >> > > > http://www.ChicagoTech.net > >> >> > > > How to Setup Windows, Network, VPN & Remote Access on > >> >> > > > http://www.HowToNetworking.com > >> >> > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in > >> >> > > > message > >> >> > > > news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com... > >> >> > > > We are suddenly not able to logon to our domain(s) via > >> >> > > > wireless. > >> >> > > > This was not > >> >> > > > a problem until recently. This is a school where 1000 > >> >> > > > students > >> >> > > > share use of > >> >> > > > about 500 laptops and tablet PCs so it is most common for a > >> >> > > > particular user > >> >> > > > to grab a different laptops from different carts in a given > >> >> > > > day > >> >> > > > and use > >> >> > > > several different laptops from the same cart throughout a > >> >> > > > school > >> >> > > > year. I > >> >> > > > point this out so that you know that the common answer to our > >> >> > > > problem, which > >> >> > > > is to logon via the ethernet line and cache the profile before > >> >> > > > trying to > >> >> > > > connect via wireless is not acceptable nor practical. > >> >> > > > Additionally, we had > >> >> > > > no problem with this last school year. Now, three months later > >> >> > > > we > >> >> > > > are > >> >> > > > basically "dead in the water" with regard to technology for > >> >> > > > students and > >> >> > > > wireless access for staff. The actual message that we get is:" > >> >> > > > The system > >> >> > > > cannot log you on because the domain OURDOMAIN is not > >> >> > > > available." > >> >> > > > The same > >> >> > > > user account will quickly authenticate via ethernet. > >> >> > > > > >> >> > > > More info: This is occurring with both a new Cisco > >> >> > > > server-managed > >> >> > > > wireless > >> >> > > > network in one building and the old store bought access points > >> >> > > > in > >> >> > > > our other > >> >> > > > buildings. This is also occurring with newly re-imaged laptops > >> >> > > > that were used > >> >> > > > successfully last year, with newly re-imaged laptops that were > >> >> > > > purchased this > >> >> > > > summer and never used by anyone (except the tech who loaded > >> >> > > > the > >> >> > > > computer) and > >> >> > > > new out of box laptops that have not been customized for our > >> >> > > > environment. I > >> >> > > > point this out because we were concerned that something in the > >> >> > > > imaging > >> >> > > > process (RIS and WDS) might have caused this issue but since > >> >> > > > brand new Dell > >> >> > > > and Gateway computers also exhibit the behavior it does not > >> >> > > > appear that the > >> >> > > > imaging process caused this issue and therfore my job is safe > >> >> > > > since I am in > >> >> > > > charge of images. > >> >> > > > > >> >> > > > I should also point out that the only major change to our > >> >> > > > computers was the > >> >> > > > "upgrade" to IE7 (ouch...actually a downgrade if you ask me) > >> >> > > > and > >> >> > > > we also were > >> >> > > > hammered with between 150 and 200 windows updates over the > >> >> > > > summer. I suspect > >> >> > > > that one or both of these events is at least partially related > >> >> > > > to > >> >> > > > our > >> >> > > > problem. > >> >> > > > > >> >> > > > We really need help here. Any advice? > >> >> > > > > >> > >> > >> > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message I do not think there is a solution. The wireless nic drivers and the news:A48D6828-F853-49DB-B9DC-392C0C622F93@microsoft.com... > Greg, > No, that box is NOT selected (since there is no encryption established at > this time). The bottom line is that the only way any user can attach to > the > wireless network is after they have a profile. connection management are not active until you get "logged on to the desktop". Therefore you have no connection until you are already logged on, thereforethere is no way for someone without a previously cached profile to log on with out first doing it over a wired connection. I would love for the nic manufactures to come up with a way for their products to work without the user first logging in (like the wired nics do), however keep in mind that a wireless nic can connect to anything that is within range while a wired nic will only connect to what it is physically connected to,...and I believe that is the crux of the wireless problem,...there is no way to control what the wireless nic does until you have already logged in. IMO wireless in a school or business should never be the primary means of connection. The primary means should always be wired. Every desk should have a wired jack available. The Wireless will be perfectly fine when they move from their normal desk and "roam" about the building or travel,...but it should always be the secondary means of connection. -- Phillip Windell www.wandtv.com The views expressed, are my own and not those of my employer, or Microsoft, or anyone else associated with me, including my cats. ----------------------------------------------------- As I stated earlier, this was not a problem when the last school year ended
in June. It is a new problem that must be solved. Also, it is obvious that you do not work in or around schools. That seems to be part of the problem in all the posted solutions on Technet. In a typical business setting one does not find the same scenario and the problem does not impact the use as much. This would not be a big deal if each user used only one computer all day, every day. In a school it is not practical to connect via wire. We have 1300 students who share about 650 computers. About 500 of these are laptops which are assigned to approximately 25 carts and the rest are desktops in labs. In order for this to be practical in an educational environment wireless is the only option. We cannot mount a 24 port switch and run 24 CAT 5 cables to each desk. In many schools each student gets his or her own dedicated laptop and there are even fewer desktops. You see, it is possible for a high school student to use a math laptop, a science laptop, a language arts laptop, and a foreign language laptop in consecutive classes since that is the way we have assigned and configured those laptop carts. In the 5th -8th grades carts are assigned to the grade so that each subject area shares the same cart. In this situation each period of the day could have a different combination of students so again it's a problem that is not easily overcome. Really though, I would just like to know what happened that has made the relationship of wireless NIC, to laptop, to Domain Controller change when the only differences on our network are that we moved to IE7 and allowed WSUS to push down several hundred updates over the past three months. (Of course WSUS was in place a long time before this issue arose.) I really don't believe that we can blame NIC manufacturers when the same equipment worked perfectly on the first logon last spring. That's my opinion. Show quote "Phillip Windell" wrote: > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message > news:A48D6828-F853-49DB-B9DC-392C0C622F93@microsoft.com... > > Greg, > > No, that box is NOT selected (since there is no encryption established at > > this time). The bottom line is that the only way any user can attach to > > the > > wireless network is after they have a profile. > > I do not think there is a solution. The wireless nic drivers and the > connection management are not active until you get "logged on to the > desktop". Therefore you have no connection until you are already logged on, > thereforethere is no way for someone without a previously cached profile to > log on with out first doing it over a wired connection. > > I would love for the nic manufactures to come up with a way for their > products to work without the user first logging in (like the wired nics do), > however keep in mind that a wireless nic can connect to anything that is > within range while a wired nic will only connect to what it is physically > connected to,...and I believe that is the crux of the wireless > problem,...there is no way to control what the wireless nic does until you > have already logged in. > > IMO wireless in a school or business should never be the primary means of > connection. The primary means should always be wired. Every desk should > have a wired jack available. The Wireless will be perfectly fine when they > move from their normal desk and "roam" about the building or travel,...but > it should always be the secondary means of connection. > > -- > Phillip Windell > www.wandtv.com > > The views expressed, are my own and not those of my employer, or Microsoft, > or anyone else associated with me, including my cats. > ----------------------------------------------------- > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message No,...I work in a much much more complex, stressfull, and more technical news:9CFA765F-C788-47A1-9113-54A22B0C20E8@microsoft.com... > Also, it is obvious that you do not work in or around schools. environment,...while supporting the schools with my tax dollars whether I want to or not, while listening to them complain about not having enough money as they spend millions on building projects. > That seems to be part of the problem in ....and it is free. You want something for nothing,..you got something for > all the posted solutions on Technet. nothing. More than that it was on "my dime", on my time, at work, while taking care of the much much more complex, stressfull, and more technical environment at the same time. Call MS Support Services for help. Pay the $245 like the rest of us. Here's the number,...it is even toll free. 1-800-936-4900 Lighten up. I thought the reason that these news groups were created for the
purpose of giving support. If you don't want to help maybe don't spend your precious time replying. You did not offer anything that was helpful. You simply posted your opinion. We pay Microsoft a lot of money to use their products and I think that it's not too much to ask that they don't make changes to the way things work without telling us how it's going to affect our world. Why should I have to pay for support for something that I already paid for. It's a joke. Anyway, there have been instances when we went the pay for help route and I found that the people we paid (at MS and elsewhere) were seldom of any help. If spending $245 to get support for something that we already pay for would solve this problem I am sure my boss would spend it. He has been ripped off too many times. I work in a private school and we don't have the luxury of getting your tax dollars. We also are not able to charge exorbitant prices for commercial time and we cannot pass extra expenses on to the client as you can in the broadcast industry. For the record, I pay taxes and I pay tuition for my kids. I also pay extra for everything I buy because the cost of advertising on your TV station is added to everything I need. So get over it. I can appreciate that your environment is more technical. It should be, it's a TV station. However, all of us know about the stress that occurs when systems fail. and I can tell you that when 1000 users go to log into laptops and those laptops cannot find a domain controller, my overworked and understaffed co-workers and myself feel as much stress and frustration as anyone else in this industry. Still, no one, including yourself, has been able to tell my why this problem has happened when it did not happen a few months ago. You are right about something however: I paid you nothing and you were of no help. Show quote "Phillip Windell" wrote: > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message > news:9CFA765F-C788-47A1-9113-54A22B0C20E8@microsoft.com... > > > Also, it is obvious that you do not work in or around schools. > > No,...I work in a much much more complex, stressfull, and more technical > environment,...while supporting the schools with my tax dollars whether I > want to or not, while listening to them complain about not having enough > money as they spend millions on building projects. > > > That seems to be part of the problem in > > all the posted solutions on Technet. > > ....and it is free. You want something for nothing,..you got something for > nothing. More than that it was on "my dime", on my time, at work, while > taking care of the much much more complex, stressfull, and more technical > environment at the same time. > > Call MS Support Services for help. Pay the $245 like the rest of us. > Here's the number,...it is even toll free. > 1-800-936-4900 > > -- > Phillip Windell > www.wandtv.com > > > It is indeed the fact that the wireless does not connect until you have a
desktop. I have this same problem. Some of the wireless NIC's have a check box that says something like Log into Wireless network before domain login. I have see this on Dell's, with I think the Intel or Broadcom Wireless NIC. This WILL fix the problem, it worked for me. Although I only had 10 computers, all dell and I got lucky they all had a nic with this option. If the laptop does not, Look for a PCMCIA card that will you can add in that will have it and install those in all your laptops. Sorry can't see another option for you, its a windows/NIC flaw or feature, not sure really. Show quote "k3v1nr055" wrote: > Lighten up. I thought the reason that these news groups were created for the > purpose of giving support. If you don't want to help maybe don't spend your > precious time replying. You did not offer anything that was helpful. You > simply posted your opinion. We pay Microsoft a lot of money to use their > products and I think that it's not too much to ask that they don't make > changes to the way things work without telling us how it's going to affect > our world. Why should I have to pay for support for something that I already > paid for. It's a joke. Anyway, there have been instances when we went the pay > for help route and I found that the people we paid (at MS and elsewhere) were > seldom of any help. If spending $245 to get support for something that we > already pay for would solve this problem I am sure my boss would spend it. He > has been ripped off too many times. I work in a private school and we don't > have the luxury of getting your tax dollars. We also are not able to charge > exorbitant prices for commercial time and we cannot pass extra expenses on to > the client as you can in the broadcast industry. For the record, I pay taxes > and I pay tuition for my kids. I also pay extra for everything I buy because > the cost of advertising on your TV station is added to everything I need. So > get over it. I can appreciate that your environment is more technical. It > should be, it's a TV station. However, all of us know about the stress that > occurs when systems fail. and I can tell you that when 1000 users go to log > into laptops and those laptops cannot find a domain controller, my overworked > and understaffed co-workers and myself feel as much stress and frustration as > anyone else in this industry. Still, no one, including yourself, has been > able to tell my why this problem has happened when it did not happen a few > months ago. You are right about something however: I paid you nothing and > you were of no help. > > "Phillip Windell" wrote: > > > > > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message > > news:9CFA765F-C788-47A1-9113-54A22B0C20E8@microsoft.com... > > > > > Also, it is obvious that you do not work in or around schools. > > > > No,...I work in a much much more complex, stressfull, and more technical > > environment,...while supporting the schools with my tax dollars whether I > > want to or not, while listening to them complain about not having enough > > money as they spend millions on building projects. > > > > > That seems to be part of the problem in > > > all the posted solutions on Technet. > > > > ....and it is free. You want something for nothing,..you got something for > > nothing. More than that it was on "my dime", on my time, at work, while > > taking care of the much much more complex, stressfull, and more technical > > environment at the same time. > > > > Call MS Support Services for help. Pay the $245 like the rest of us. > > Here's the number,...it is even toll free. > > 1-800-936-4900 > > > > -- > > Phillip Windell > > www.wandtv.com > > > > > > |
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