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Re: Laptops and Tablets Cannot Logon to Domain

Author
31 Aug 2007 2:39 AM
Robert L [MVP - Networking]
If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help.

Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ...
      www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf 


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
  "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
  We are suddenly not able to logon to our domain(s) via wireless. This was not
  a problem until recently.  This is a school where 1000 students share use of
  about 500 laptops and tablet PCs so it is most common for a particular user
  to grab a different laptops from different carts in a given day and use
  several different laptops from the same cart throughout a school year. I
  point this out so that you know that the common answer to our problem, which
  is to logon via the ethernet line and cache the profile before trying to
  connect via wireless is not acceptable nor practical.  Additionally, we had
  no problem with this last school year. Now, three months later we are
  basically "dead in the water" with regard to technology for students and
  wireless access for staff. The actual message that we get is:" The system
  cannot log you on because the domain OURDOMAIN is not available." The same
  user account will quickly authenticate via ethernet.

  More info: This is occurring with both a new Cisco server-managed wireless
  network in one building and the old store bought access points in our other
  buildings. This is also occurring with newly re-imaged laptops that were used
  successfully last year, with newly re-imaged laptops that were purchased this
  summer and never used by anyone (except the tech who loaded the computer) and
  new out of box laptops that have not been customized for our environment.  I
  point this out because we were concerned that something in the imaging
  process (RIS and WDS) might have caused this issue but since brand new Dell
  and Gateway computers also exhibit the behavior it does not appear that the
  imaging process caused this issue and therfore my job is safe since I am in
  charge of images.

  I should also point out that the only major change to our computers was the
  "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were
  hammered with between 150 and 200 windows updates over the summer. I suspect
  that one or both of these events is at least partially related to our
  problem.

  We really need help here. Any advice?

Author
31 Aug 2007 12:16 PM
k3v1nr055
Robert,

It appears that the Windows Firewall is part of the problem. In the past
this did not seem to affect the initial logon.  Now it appears that the
wireless signal is being processed after the cached credentials.  It also
appears that the GPO that enables the Window Firewall is a factor. We had a
domain GPO that disables the firewall when a computer is logged into our
domain and when it powers up off the domain the firewall enables (domain
profile and standard profile). We think that the firewall is preventing the
initial connection with wireless and without a cached profile from a domain
user the laptop will not come to the place where Windows boots up.
Consequently, the users cannot ever get on. remember that these are newly
imaged computers that were created and joined to the domain by WDS and they
have the old policy. 
We found a very time consuming work around. First we disabled the standard
profile which turns off the firewall for computers that are not on the
domain. Of course, this now means that laptops which go home have no firewall
turned on when they are away. This is not an acceptable situation either. 
Then we have to log into each and every laptop as the local admin. Then we
must manually connect to the wireless network.  Next, we have to log out (not
restart because a restart and at this time we are able to log into the domain
and the user is able to authenticate successfully.  Additionally, the new
unprotected gpo is pulled to the machine and therefore firewall is off no
matter what. After we do this any user is able to connect to the domain and
authenticate.  We tried every conceivable combination of login, reboot, etc.
and nothing worked consistently until the firewall was disabled for all
scenarios.  Now we have 450 laptops that we must sneaker net to, set up,
boot, log in as Admin, log off, log in as user. restart, and test as
different new user.  This really sucks!!!  If you can tell me how to enable
the firewall and open it enough to allow the Zero Wireless Configuration
service to start before authentication I would greatly appreciate it.  I am
really tired of systems breaking because MS send patches and "upgrades" that
wreak more havoc on our world.  In this case, something had to happen because
this problem did not occur in June and the only difference is that we updated
all the laptops to IE7 and applied all the approved updates that WSUS
received.

Show quote
"Robert L [MVP - Networking]" wrote:

> If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help.
>
> Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ...
>       www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf 
>
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
>   We are suddenly not able to logon to our domain(s) via wireless. This was not
>   a problem until recently.  This is a school where 1000 students share use of
>   about 500 laptops and tablet PCs so it is most common for a particular user
>   to grab a different laptops from different carts in a given day and use
>   several different laptops from the same cart throughout a school year. I
>   point this out so that you know that the common answer to our problem, which
>   is to logon via the ethernet line and cache the profile before trying to
>   connect via wireless is not acceptable nor practical.  Additionally, we had
>   no problem with this last school year. Now, three months later we are
>   basically "dead in the water" with regard to technology for students and
>   wireless access for staff. The actual message that we get is:" The system
>   cannot log you on because the domain OURDOMAIN is not available." The same
>   user account will quickly authenticate via ethernet.
>    
>   More info: This is occurring with both a new Cisco server-managed wireless
>   network in one building and the old store bought access points in our other
>   buildings. This is also occurring with newly re-imaged laptops that were used
>   successfully last year, with newly re-imaged laptops that were purchased this
>   summer and never used by anyone (except the tech who loaded the computer) and
>   new out of box laptops that have not been customized for our environment.  I
>   point this out because we were concerned that something in the imaging
>   process (RIS and WDS) might have caused this issue but since brand new Dell
>   and Gateway computers also exhibit the behavior it does not appear that the
>   imaging process caused this issue and therfore my job is safe since I am in
>   charge of images.
>
>   I should also point out that the only major change to our computers was the
>   "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were
>   hammered with between 150 and 200 windows updates over the summer. I suspect
>   that one or both of these events is at least partially related to our
>   problem.
>
>   We really need help here. Any advice?
>
Author
31 Aug 2007 12:54 PM
Pavel A.
If you could watch the logon process with a wireless sniffer,
it would be clear right away, which packets go to air when, and whether
the firewall blocks something.

--PA


Show quote
"k3v1nr055" wrote:
> Robert,

> It appears that the Windows Firewall is part of the problem. In the past
> this did not seem to affect the initial logon.  Now it appears that the
> wireless signal is being processed after the cached credentials.  It also
> appears that the GPO that enables the Window Firewall is a factor. We had a
> domain GPO that disables the firewall when a computer is logged into our
> domain and when it powers up off the domain the firewall enables (domain
> profile and standard profile). We think that the firewall is preventing the
> initial connection with wireless and without a cached profile from a domain
> user the laptop will not come to the place where Windows boots up.
> Consequently, the users cannot ever get on. remember that these are newly
> imaged computers that were created and joined to the domain by WDS and they
> have the old policy. 
> We found a very time consuming work around. First we disabled the standard
> profile which turns off the firewall for computers that are not on the
> domain. Of course, this now means that laptops which go home have no firewall
> turned on when they are away. This is not an acceptable situation either. 
> Then we have to log into each and every laptop as the local admin. Then we
> must manually connect to the wireless network.  Next, we have to log out (not
> restart because a restart and at this time we are able to log into the domain
> and the user is able to authenticate successfully.  Additionally, the new
> unprotected gpo is pulled to the machine and therefore firewall is off no
> matter what. After we do this any user is able to connect to the domain and
> authenticate.  We tried every conceivable combination of login, reboot, etc.
> and nothing worked consistently until the firewall was disabled for all
> scenarios.  Now we have 450 laptops that we must sneaker net to, set up,
> boot, log in as Admin, log off, log in as user. restart, and test as
> different new user.  This really sucks!!!  If you can tell me how to enable
> the firewall and open it enough to allow the Zero Wireless Configuration
> service to start before authentication I would greatly appreciate it.  I am
> really tired of systems breaking because MS send patches and "upgrades" that
> wreak more havoc on our world.  In this case, something had to happen because
> this problem did not occur in June and the only difference is that we updated
> all the laptops to IE7 and applied all the approved updates that WSUS
> received.
>
> "Robert L [MVP - Networking]" wrote:
>
> > If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help.
> >
> > Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ...
> >       www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf 
> >
> >
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> >   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
> >   We are suddenly not able to logon to our domain(s) via wireless. This was not
> >   a problem until recently.  This is a school where 1000 students share use of
> >   about 500 laptops and tablet PCs so it is most common for a particular user
> >   to grab a different laptops from different carts in a given day and use
> >   several different laptops from the same cart throughout a school year. I
> >   point this out so that you know that the common answer to our problem, which
> >   is to logon via the ethernet line and cache the profile before trying to
> >   connect via wireless is not acceptable nor practical.  Additionally, we had
> >   no problem with this last school year. Now, three months later we are
> >   basically "dead in the water" with regard to technology for students and
> >   wireless access for staff. The actual message that we get is:" The system
> >   cannot log you on because the domain OURDOMAIN is not available." The same
> >   user account will quickly authenticate via ethernet.
> >    
> >   More info: This is occurring with both a new Cisco server-managed wireless
> >   network in one building and the old store bought access points in our other
> >   buildings. This is also occurring with newly re-imaged laptops that were used
> >   successfully last year, with newly re-imaged laptops that were purchased this
> >   summer and never used by anyone (except the tech who loaded the computer) and
> >   new out of box laptops that have not been customized for our environment.  I
> >   point this out because we were concerned that something in the imaging
> >   process (RIS and WDS) might have caused this issue but since brand new Dell
> >   and Gateway computers also exhibit the behavior it does not appear that the
> >   imaging process caused this issue and therfore my job is safe since I am in
> >   charge of images.
> >
> >   I should also point out that the only major change to our computers was the
> >   "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were
> >   hammered with between 150 and 200 windows updates over the summer. I suspect
> >   that one or both of these events is at least partially related to our
> >   problem.
> >
> >   We really need help here. Any advice?
> >
Author
31 Aug 2007 3:42 PM
k3v1nr055
I have not used a wireless sniffer but if I used something like airsnort
would I be able to watch what occurs on one of the problematic machines from
a computer that is already up and running? If that's possible could you point
me to some info on doing that?

Show quote
"Pavel A." wrote:

> If you could watch the logon process with a wireless sniffer,
> it would be clear right away, which packets go to air when, and whether
> the firewall blocks something.
>
> --PA
>
>
> "k3v1nr055" wrote:
> > Robert,
> > 
> > It appears that the Windows Firewall is part of the problem. In the past
> > this did not seem to affect the initial logon.  Now it appears that the
> > wireless signal is being processed after the cached credentials.  It also
> > appears that the GPO that enables the Window Firewall is a factor. We had a
> > domain GPO that disables the firewall when a computer is logged into our
> > domain and when it powers up off the domain the firewall enables (domain
> > profile and standard profile). We think that the firewall is preventing the
> > initial connection with wireless and without a cached profile from a domain
> > user the laptop will not come to the place where Windows boots up.
> > Consequently, the users cannot ever get on. remember that these are newly
> > imaged computers that were created and joined to the domain by WDS and they
> > have the old policy. 
> > We found a very time consuming work around. First we disabled the standard
> > profile which turns off the firewall for computers that are not on the
> > domain. Of course, this now means that laptops which go home have no firewall
> > turned on when they are away. This is not an acceptable situation either. 
> > Then we have to log into each and every laptop as the local admin. Then we
> > must manually connect to the wireless network.  Next, we have to log out (not
> > restart because a restart and at this time we are able to log into the domain
> > and the user is able to authenticate successfully.  Additionally, the new
> > unprotected gpo is pulled to the machine and therefore firewall is off no
> > matter what. After we do this any user is able to connect to the domain and
> > authenticate.  We tried every conceivable combination of login, reboot, etc.
> > and nothing worked consistently until the firewall was disabled for all
> > scenarios.  Now we have 450 laptops that we must sneaker net to, set up,
> > boot, log in as Admin, log off, log in as user. restart, and test as
> > different new user.  This really sucks!!!  If you can tell me how to enable
> > the firewall and open it enough to allow the Zero Wireless Configuration
> > service to start before authentication I would greatly appreciate it.  I am
> > really tired of systems breaking because MS send patches and "upgrades" that
> > wreak more havoc on our world.  In this case, something had to happen because
> > this problem did not occur in June and the only difference is that we updated
> > all the laptops to IE7 and applied all the approved updates that WSUS
> > received.
> >
> > "Robert L [MVP - Networking]" wrote:
> >
> > > If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help.
> > >
> > > Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ...
> > >       www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf 
> > >
> > >
> > > Bob Lin, MS-MVP, MCSE & CNE
> > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> > >   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
> > >   We are suddenly not able to logon to our domain(s) via wireless. This was not
> > >   a problem until recently.  This is a school where 1000 students share use of
> > >   about 500 laptops and tablet PCs so it is most common for a particular user
> > >   to grab a different laptops from different carts in a given day and use
> > >   several different laptops from the same cart throughout a school year. I
> > >   point this out so that you know that the common answer to our problem, which
> > >   is to logon via the ethernet line and cache the profile before trying to
> > >   connect via wireless is not acceptable nor practical.  Additionally, we had
> > >   no problem with this last school year. Now, three months later we are
> > >   basically "dead in the water" with regard to technology for students and
> > >   wireless access for staff. The actual message that we get is:" The system
> > >   cannot log you on because the domain OURDOMAIN is not available." The same
> > >   user account will quickly authenticate via ethernet.
> > >    
> > >   More info: This is occurring with both a new Cisco server-managed wireless
> > >   network in one building and the old store bought access points in our other
> > >   buildings. This is also occurring with newly re-imaged laptops that were used
> > >   successfully last year, with newly re-imaged laptops that were purchased this
> > >   summer and never used by anyone (except the tech who loaded the computer) and
> > >   new out of box laptops that have not been customized for our environment.  I
> > >   point this out because we were concerned that something in the imaging
> > >   process (RIS and WDS) might have caused this issue but since brand new Dell
> > >   and Gateway computers also exhibit the behavior it does not appear that the
> > >   imaging process caused this issue and therfore my job is safe since I am in
> > >   charge of images.
> > >
> > >   I should also point out that the only major change to our computers was the
> > >   "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were
> > >   hammered with between 150 and 200 windows updates over the summer. I suspect
> > >   that one or both of these events is at least partially related to our
> > >   problem.
> > >
> > >   We really need help here. Any advice?
> > >
Author
4 Sep 2007 2:18 PM
k3v1nr055
am certain that the Windows Firewall is most responsible for this issue. In
order to get our 400 laptops to be able to see a domain controller we had to
turn off the standard profile firewall GPO (which exposes all laptops when
they are outside of our perimeter....bad news). Then we had to start and log
into each computer as the local admin and manually connect to the wireless
signal. Next without we logged off the computer (we did not restart) and were
able to log on with a domain account. This also pulled down the policy change
which disabled the firewall. Then and only then were we able to connect to
the wireless signal after a restart.   This did not work until the firewall
was turned off in Group Policy.  Again I must state that this behavior was
not exhibited last spring so something changed or was force to change for
some unknown reason.  I still believe that IE7 (urgh!!!) and it's so called
"improvements" are the reason. If I could have  my way I would uninstall this
monster and put Firefox on every PC on our campus.

Show quote
"k3v1nr055" wrote:

> I have not used a wireless sniffer but if I used something like airsnort
> would I be able to watch what occurs on one of the problematic machines from
> a computer that is already up and running? If that's possible could you point
> me to some info on doing that?
>
> "Pavel A." wrote:
>
> > If you could watch the logon process with a wireless sniffer,
> > it would be clear right away, which packets go to air when, and whether
> > the firewall blocks something.
> >
> > --PA
> >
> >
> > "k3v1nr055" wrote:
> > > Robert,
> > > 
> > > It appears that the Windows Firewall is part of the problem. In the past
> > > this did not seem to affect the initial logon.  Now it appears that the
> > > wireless signal is being processed after the cached credentials.  It also
> > > appears that the GPO that enables the Window Firewall is a factor. We had a
> > > domain GPO that disables the firewall when a computer is logged into our
> > > domain and when it powers up off the domain the firewall enables (domain
> > > profile and standard profile). We think that the firewall is preventing the
> > > initial connection with wireless and without a cached profile from a domain
> > > user the laptop will not come to the place where Windows boots up.
> > > Consequently, the users cannot ever get on. remember that these are newly
> > > imaged computers that were created and joined to the domain by WDS and they
> > > have the old policy. 
> > > We found a very time consuming work around. First we disabled the standard
> > > profile which turns off the firewall for computers that are not on the
> > > domain. Of course, this now means that laptops which go home have no firewall
> > > turned on when they are away. This is not an acceptable situation either. 
> > > Then we have to log into each and every laptop as the local admin. Then we
> > > must manually connect to the wireless network.  Next, we have to log out (not
> > > restart because a restart and at this time we are able to log into the domain
> > > and the user is able to authenticate successfully.  Additionally, the new
> > > unprotected gpo is pulled to the machine and therefore firewall is off no
> > > matter what. After we do this any user is able to connect to the domain and
> > > authenticate.  We tried every conceivable combination of login, reboot, etc.
> > > and nothing worked consistently until the firewall was disabled for all
> > > scenarios.  Now we have 450 laptops that we must sneaker net to, set up,
> > > boot, log in as Admin, log off, log in as user. restart, and test as
> > > different new user.  This really sucks!!!  If you can tell me how to enable
> > > the firewall and open it enough to allow the Zero Wireless Configuration
> > > service to start before authentication I would greatly appreciate it.  I am
> > > really tired of systems breaking because MS send patches and "upgrades" that
> > > wreak more havoc on our world.  In this case, something had to happen because
> > > this problem did not occur in June and the only difference is that we updated
> > > all the laptops to IE7 and applied all the approved updates that WSUS
> > > received.
> > >
> > > "Robert L [MVP - Networking]" wrote:
> > >
> > > > If all wireless computers have this issue, I don't think it is IE 7 issue. Do they receive IP addresses from DHCP? If you use WPA Enterprise, also check the IAS server. Or this link may help.
> > > >
> > > > Cisco: Wireless client can't ...Situation: The client tries to setup Cisco wireless 1310 bridge. The client can receive the signal but can't logon the domain. Ipconfig shows the client ...
> > > >       www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf 
> > > >
> > > >
> > > > Bob Lin, MS-MVP, MCSE & CNE
> > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> > > >   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
> > > >   We are suddenly not able to logon to our domain(s) via wireless. This was not
> > > >   a problem until recently.  This is a school where 1000 students share use of
> > > >   about 500 laptops and tablet PCs so it is most common for a particular user
> > > >   to grab a different laptops from different carts in a given day and use
> > > >   several different laptops from the same cart throughout a school year. I
> > > >   point this out so that you know that the common answer to our problem, which
> > > >   is to logon via the ethernet line and cache the profile before trying to
> > > >   connect via wireless is not acceptable nor practical.  Additionally, we had
> > > >   no problem with this last school year. Now, three months later we are
> > > >   basically "dead in the water" with regard to technology for students and
> > > >   wireless access for staff. The actual message that we get is:" The system
> > > >   cannot log you on because the domain OURDOMAIN is not available." The same
> > > >   user account will quickly authenticate via ethernet.
> > > >    
> > > >   More info: This is occurring with both a new Cisco server-managed wireless
> > > >   network in one building and the old store bought access points in our other
> > > >   buildings. This is also occurring with newly re-imaged laptops that were used
> > > >   successfully last year, with newly re-imaged laptops that were purchased this
> > > >   summer and never used by anyone (except the tech who loaded the computer) and
> > > >   new out of box laptops that have not been customized for our environment.  I
> > > >   point this out because we were concerned that something in the imaging
> > > >   process (RIS and WDS) might have caused this issue but since brand new Dell
> > > >   and Gateway computers also exhibit the behavior it does not appear that the
> > > >   imaging process caused this issue and therfore my job is safe since I am in
> > > >   charge of images.
> > > >
> > > >   I should also point out that the only major change to our computers was the
> > > >   "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and we also were
> > > >   hammered with between 150 and 200 windows updates over the summer. I suspect
> > > >   that one or both of these events is at least partially related to our
> > > >   problem.
> > > >
> > > >   We really need help here. Any advice?
> > > >
Author
5 Sep 2007 12:46 AM
Greg Lindsay [MSFT]
Hi,

The fact that this happened on hundreds of laptops at about the same time
makes me suspect a PKI issue, possibly related to certificate expiration.
What wireless authentication method are you using?

--
Greg Lindsay [MSFT]

Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

Show quote
"k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com...
> am certain that the Windows Firewall is most responsible for this issue.
> In
> order to get our 400 laptops to be able to see a domain controller we had
> to
> turn off the standard profile firewall GPO (which exposes all laptops when
> they are outside of our perimeter....bad news). Then we had to start and
> log
> into each computer as the local admin and manually connect to the wireless
> signal. Next without we logged off the computer (we did not restart) and
> were
> able to log on with a domain account. This also pulled down the policy
> change
> which disabled the firewall. Then and only then were we able to connect to
> the wireless signal after a restart.   This did not work until the
> firewall
> was turned off in Group Policy.  Again I must state that this behavior was
> not exhibited last spring so something changed or was force to change for
> some unknown reason.  I still believe that IE7 (urgh!!!) and it's so
> called
> "improvements" are the reason. If I could have  my way I would uninstall
> this
> monster and put Firefox on every PC on our campus.
>
> "k3v1nr055" wrote:
>
>> I have not used a wireless sniffer but if I used something like airsnort
>> would I be able to watch what occurs on one of the problematic machines
>> from
>> a computer that is already up and running? If that's possible could you
>> point
>> me to some info on doing that?
>>
>> "Pavel A." wrote:
>>
>> > If you could watch the logon process with a wireless sniffer,
>> > it would be clear right away, which packets go to air when, and whether
>> > the firewall blocks something.
>> >
>> > --PA
>> >
>> >
>> > "k3v1nr055" wrote:
>> > > Robert,
>> > >
>> > > It appears that the Windows Firewall is part of the problem. In the
>> > > past
>> > > this did not seem to affect the initial logon.  Now it appears that
>> > > the
>> > > wireless signal is being processed after the cached credentials.  It
>> > > also
>> > > appears that the GPO that enables the Window Firewall is a factor. We
>> > > had a
>> > > domain GPO that disables the firewall when a computer is logged into
>> > > our
>> > > domain and when it powers up off the domain the firewall enables
>> > > (domain
>> > > profile and standard profile). We think that the firewall is
>> > > preventing the
>> > > initial connection with wireless and without a cached profile from a
>> > > domain
>> > > user the laptop will not come to the place where Windows boots up.
>> > > Consequently, the users cannot ever get on. remember that these are
>> > > newly
>> > > imaged computers that were created and joined to the domain by WDS
>> > > and they
>> > > have the old policy.
>> > > We found a very time consuming work around. First we disabled the
>> > > standard
>> > > profile which turns off the firewall for computers that are not on
>> > > the
>> > > domain. Of course, this now means that laptops which go home have no
>> > > firewall
>> > > turned on when they are away. This is not an acceptable situation
>> > > either.
>> > > Then we have to log into each and every laptop as the local admin.
>> > > Then we
>> > > must manually connect to the wireless network.  Next, we have to log
>> > > out (not
>> > > restart because a restart and at this time we are able to log into
>> > > the domain
>> > > and the user is able to authenticate successfully.  Additionally, the
>> > > new
>> > > unprotected gpo is pulled to the machine and therefore firewall is
>> > > off no
>> > > matter what. After we do this any user is able to connect to the
>> > > domain and
>> > > authenticate.  We tried every conceivable combination of login,
>> > > reboot, etc.
>> > > and nothing worked consistently until the firewall was disabled for
>> > > all
>> > > scenarios.  Now we have 450 laptops that we must sneaker net to, set
>> > > up,
>> > > boot, log in as Admin, log off, log in as user. restart, and test as
>> > > different new user.  This really sucks!!!  If you can tell me how to
>> > > enable
>> > > the firewall and open it enough to allow the Zero Wireless
>> > > Configuration
>> > > service to start before authentication I would greatly appreciate it.
>> > > I am
>> > > really tired of systems breaking because MS send patches and
>> > > "upgrades" that
>> > > wreak more havoc on our world.  In this case, something had to happen
>> > > because
>> > > this problem did not occur in June and the only difference is that we
>> > > updated
>> > > all the laptops to IE7 and applied all the approved updates that WSUS
>> > > received.
>> > >
>> > > "Robert L [MVP - Networking]" wrote:
>> > >
>> > > > If all wireless computers have this issue, I don't think it is IE 7
>> > > > issue. Do they receive IP addresses from DHCP? If you use WPA
>> > > > Enterprise, also check the IAS server. Or this link may help.
>> > > >
>> > > > Cisco: Wireless client can't ...Situation: The client tries to
>> > > > setup Cisco wireless 1310 bridge. The client can receive the signal
>> > > > but can't logon the domain. Ipconfig shows the client ...
>> > > >
>> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf
>> > > >
>> > > >
>> > > > Bob Lin, MS-MVP, MCSE & CNE
>> > > > Networking, Internet, Routing, VPN Troubleshooting on
>> > > > http://www.ChicagoTech.net
>> > > > How to Setup Windows, Network, VPN & Remote Access on
>> > > > http://www.HowToNetworking.com
>> > > >   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in
>> > > > message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
>> > > >   We are suddenly not able to logon to our domain(s) via wireless.
>> > > > This was not
>> > > >   a problem until recently.  This is a school where 1000 students
>> > > > share use of
>> > > >   about 500 laptops and tablet PCs so it is most common for a
>> > > > particular user
>> > > >   to grab a different laptops from different carts in a given day
>> > > > and use
>> > > >   several different laptops from the same cart throughout a school
>> > > > year. I
>> > > >   point this out so that you know that the common answer to our
>> > > > problem, which
>> > > >   is to logon via the ethernet line and cache the profile before
>> > > > trying to
>> > > >   connect via wireless is not acceptable nor practical.
>> > > > Additionally, we had
>> > > >   no problem with this last school year. Now, three months later we
>> > > > are
>> > > >   basically "dead in the water" with regard to technology for
>> > > > students and
>> > > >   wireless access for staff. The actual message that we get is:"
>> > > > The system
>> > > >   cannot log you on because the domain OURDOMAIN is not available."
>> > > > The same
>> > > >   user account will quickly authenticate via ethernet.
>> > > >
>> > > >   More info: This is occurring with both a new Cisco server-managed
>> > > > wireless
>> > > >   network in one building and the old store bought access points in
>> > > > our other
>> > > >   buildings. This is also occurring with newly re-imaged laptops
>> > > > that were used
>> > > >   successfully last year, with newly re-imaged laptops that were
>> > > > purchased this
>> > > >   summer and never used by anyone (except the tech who loaded the
>> > > > computer) and
>> > > >   new out of box laptops that have not been customized for our
>> > > > environment.  I
>> > > >   point this out because we were concerned that something in the
>> > > > imaging
>> > > >   process (RIS and WDS) might have caused this issue but since
>> > > > brand new Dell
>> > > >   and Gateway computers also exhibit the behavior it does not
>> > > > appear that the
>> > > >   imaging process caused this issue and therfore my job is safe
>> > > > since I am in
>> > > >   charge of images.
>> > > >
>> > > >   I should also point out that the only major change to our
>> > > > computers was the
>> > > >   "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and
>> > > > we also were
>> > > >   hammered with between 150 and 200 windows updates over the
>> > > > summer. I suspect
>> > > >   that one or both of these events is at least partially related to
>> > > > our
>> > > >   problem.
>> > > >
>> > > >   We really need help here. Any advice?
>> > > >
Author
5 Sep 2007 12:04 PM
k3v1nr055
Right now the wireless is wide open and has been for some time.  Later this
week we are having a managed Cisco system installed and we will push down
keys and then turn on one or more security implementations.  However, it
still seems strange that computers that have an existing domain profile for
the user that is logging on would eventually connect to the network via
wireless but if the user was logging on for the first time and the GPO that
disabled the firewall had not replicated to the box then that user could not
"find a domain controller".  What also puzzles me is why this began to occur
since last June when school ended.  We made no changes to our setup. The only
things that changed were the result of  MS updates that we push out via WSUS.
We don't have time to hunt down every anomaly that occurs and these kinds of
things seem to occur more and more often.  It's very frustrating.
Show quote
"Greg Lindsay [MSFT]" wrote:

> Hi,
>
> The fact that this happened on hundreds of laptops at about the same time
> makes me suspect a PKI issue, possibly related to certificate expiration.
> What wireless authentication method are you using?
>
> --
> Greg Lindsay [MSFT]
>
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
>
> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
> news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com...
> > am certain that the Windows Firewall is most responsible for this issue.
> > In
> > order to get our 400 laptops to be able to see a domain controller we had
> > to
> > turn off the standard profile firewall GPO (which exposes all laptops when
> > they are outside of our perimeter....bad news). Then we had to start and
> > log
> > into each computer as the local admin and manually connect to the wireless
> > signal. Next without we logged off the computer (we did not restart) and
> > were
> > able to log on with a domain account. This also pulled down the policy
> > change
> > which disabled the firewall. Then and only then were we able to connect to
> > the wireless signal after a restart.   This did not work until the
> > firewall
> > was turned off in Group Policy.  Again I must state that this behavior was
> > not exhibited last spring so something changed or was force to change for
> > some unknown reason.  I still believe that IE7 (urgh!!!) and it's so
> > called
> > "improvements" are the reason. If I could have  my way I would uninstall
> > this
> > monster and put Firefox on every PC on our campus.
> >
> > "k3v1nr055" wrote:
> >
> >> I have not used a wireless sniffer but if I used something like airsnort
> >> would I be able to watch what occurs on one of the problematic machines
> >> from
> >> a computer that is already up and running? If that's possible could you
> >> point
> >> me to some info on doing that?
> >>
> >> "Pavel A." wrote:
> >>
> >> > If you could watch the logon process with a wireless sniffer,
> >> > it would be clear right away, which packets go to air when, and whether
> >> > the firewall blocks something.
> >> >
> >> > --PA
> >> >
> >> >
> >> > "k3v1nr055" wrote:
> >> > > Robert,
> >> > >
> >> > > It appears that the Windows Firewall is part of the problem. In the
> >> > > past
> >> > > this did not seem to affect the initial logon.  Now it appears that
> >> > > the
> >> > > wireless signal is being processed after the cached credentials.  It
> >> > > also
> >> > > appears that the GPO that enables the Window Firewall is a factor. We
> >> > > had a
> >> > > domain GPO that disables the firewall when a computer is logged into
> >> > > our
> >> > > domain and when it powers up off the domain the firewall enables
> >> > > (domain
> >> > > profile and standard profile). We think that the firewall is
> >> > > preventing the
> >> > > initial connection with wireless and without a cached profile from a
> >> > > domain
> >> > > user the laptop will not come to the place where Windows boots up.
> >> > > Consequently, the users cannot ever get on. remember that these are
> >> > > newly
> >> > > imaged computers that were created and joined to the domain by WDS
> >> > > and they
> >> > > have the old policy.
> >> > > We found a very time consuming work around. First we disabled the
> >> > > standard
> >> > > profile which turns off the firewall for computers that are not on
> >> > > the
> >> > > domain. Of course, this now means that laptops which go home have no
> >> > > firewall
> >> > > turned on when they are away. This is not an acceptable situation
> >> > > either.
> >> > > Then we have to log into each and every laptop as the local admin.
> >> > > Then we
> >> > > must manually connect to the wireless network.  Next, we have to log
> >> > > out (not
> >> > > restart because a restart and at this time we are able to log into
> >> > > the domain
> >> > > and the user is able to authenticate successfully.  Additionally, the
> >> > > new
> >> > > unprotected gpo is pulled to the machine and therefore firewall is
> >> > > off no
> >> > > matter what. After we do this any user is able to connect to the
> >> > > domain and
> >> > > authenticate.  We tried every conceivable combination of login,
> >> > > reboot, etc.
> >> > > and nothing worked consistently until the firewall was disabled for
> >> > > all
> >> > > scenarios.  Now we have 450 laptops that we must sneaker net to, set
> >> > > up,
> >> > > boot, log in as Admin, log off, log in as user. restart, and test as
> >> > > different new user.  This really sucks!!!  If you can tell me how to
> >> > > enable
> >> > > the firewall and open it enough to allow the Zero Wireless
> >> > > Configuration
> >> > > service to start before authentication I would greatly appreciate it.
> >> > > I am
> >> > > really tired of systems breaking because MS send patches and
> >> > > "upgrades" that
> >> > > wreak more havoc on our world.  In this case, something had to happen
> >> > > because
> >> > > this problem did not occur in June and the only difference is that we
> >> > > updated
> >> > > all the laptops to IE7 and applied all the approved updates that WSUS
> >> > > received.
> >> > >
> >> > > "Robert L [MVP - Networking]" wrote:
> >> > >
> >> > > > If all wireless computers have this issue, I don't think it is IE 7
> >> > > > issue. Do they receive IP addresses from DHCP? If you use WPA
> >> > > > Enterprise, also check the IAS server. Or this link may help.
> >> > > >
> >> > > > Cisco: Wireless client can't ...Situation: The client tries to
> >> > > > setup Cisco wireless 1310 bridge. The client can receive the signal
> >> > > > but can't logon the domain. Ipconfig shows the client ...
> >> > > >
> >> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf
> >> > > >
> >> > > >
> >> > > > Bob Lin, MS-MVP, MCSE & CNE
> >> > > > Networking, Internet, Routing, VPN Troubleshooting on
> >> > > > http://www.ChicagoTech.net
> >> > > > How to Setup Windows, Network, VPN & Remote Access on
> >> > > > http://www.HowToNetworking.com
> >> > > >   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in
> >> > > > message news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
> >> > > >   We are suddenly not able to logon to our domain(s) via wireless.
> >> > > > This was not
> >> > > >   a problem until recently.  This is a school where 1000 students
> >> > > > share use of
> >> > > >   about 500 laptops and tablet PCs so it is most common for a
> >> > > > particular user
> >> > > >   to grab a different laptops from different carts in a given day
> >> > > > and use
> >> > > >   several different laptops from the same cart throughout a school
> >> > > > year. I
> >> > > >   point this out so that you know that the common answer to our
> >> > > > problem, which
> >> > > >   is to logon via the ethernet line and cache the profile before
> >> > > > trying to
> >> > > >   connect via wireless is not acceptable nor practical.
> >> > > > Additionally, we had
> >> > > >   no problem with this last school year. Now, three months later we
> >> > > > are
> >> > > >   basically "dead in the water" with regard to technology for
> >> > > > students and
> >> > > >   wireless access for staff. The actual message that we get is:"
> >> > > > The system
> >> > > >   cannot log you on because the domain OURDOMAIN is not available."
> >> > > > The same
> >> > > >   user account will quickly authenticate via ethernet.
> >> > > >
> >> > > >   More info: This is occurring with both a new Cisco server-managed
> >> > > > wireless
> >> > > >   network in one building and the old store bought access points in
> >> > > > our other
> >> > > >   buildings. This is also occurring with newly re-imaged laptops
> >> > > > that were used
> >> > > >   successfully last year, with newly re-imaged laptops that were
> >> > > > purchased this
> >> > > >   summer and never used by anyone (except the tech who loaded the
> >> > > > computer) and
> >> > > >   new out of box laptops that have not been customized for our
> >> > > > environment.  I
> >> > > >   point this out because we were concerned that something in the
> >> > > > imaging
> >> > > >   process (RIS and WDS) might have caused this issue but since
> >> > > > brand new Dell
> >> > > >   and Gateway computers also exhibit the behavior it does not
> >> > > > appear that the
> >> > > >   imaging process caused this issue and therfore my job is safe
> >> > > > since I am in
> >> > > >   charge of images.
> >> > > >
> >> > > >   I should also point out that the only major change to our
> >> > > > computers was the
> >> > > >   "upgrade" to IE7 (ouch...actually a downgrade if you ask me) and
> >> > > > we also were
> >> > > >   hammered with between 150 and 200 windows updates over the
> >> > > > summer. I suspect
> >> > > >   that one or both of these events is at least partially related to
> >> > > > our
> >> > > >   problem.
> >> > > >
> >> > > >   We really need help here. Any advice?
> >> > > >
>
>
>
Author
6 Sep 2007 10:04 PM
Greg Lindsay [MSFT]
I am sorry for all the frustration, it does sound like an extremely bad
situation. I hope that I can help, either directly or by getting some other
experts involved.

I'd just like to double-check that you aren't using 802.1X at all. If you
view the properties of your wireless network, and check the authentication
tab, is the Enable IEEE 802.1x..." check box selected? If so, what is in the
dropdown next to EAP type?

I'm still thinking about why the firewall affects this. It might help to set
the firewall to start as automatic(delayed) or make it dependent on the zero
wireless configuration service, but that is not getting to the root cause of
the problem.

--
Greg Lindsay [MSFT]

Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

Show quote
"k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
news:4FC857F0-3CB5-4AFE-82A4-F22F9D4B557A@microsoft.com...
> Right now the wireless is wide open and has been for some time.  Later
> this
> week we are having a managed Cisco system installed and we will push down
> keys and then turn on one or more security implementations.  However, it
> still seems strange that computers that have an existing domain profile
> for
> the user that is logging on would eventually connect to the network via
> wireless but if the user was logging on for the first time and the GPO
> that
> disabled the firewall had not replicated to the box then that user could
> not
> "find a domain controller".  What also puzzles me is why this began to
> occur
> since last June when school ended.  We made no changes to our setup. The
> only
> things that changed were the result of  MS updates that we push out via
> WSUS.
> We don't have time to hunt down every anomaly that occurs and these kinds
> of
> things seem to occur more and more often.  It's very frustrating.
> "Greg Lindsay [MSFT]" wrote:
>
>> Hi,
>>
>> The fact that this happened on hundreds of laptops at about the same time
>> makes me suspect a PKI issue, possibly related to certificate expiration.
>> What wireless authentication method are you using?
>>
>> --
>> Greg Lindsay [MSFT]
>>
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers
>> no rights.
>>
>> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
>> news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com...
>> > am certain that the Windows Firewall is most responsible for this
>> > issue.
>> > In
>> > order to get our 400 laptops to be able to see a domain controller we
>> > had
>> > to
>> > turn off the standard profile firewall GPO (which exposes all laptops
>> > when
>> > they are outside of our perimeter....bad news). Then we had to start
>> > and
>> > log
>> > into each computer as the local admin and manually connect to the
>> > wireless
>> > signal. Next without we logged off the computer (we did not restart)
>> > and
>> > were
>> > able to log on with a domain account. This also pulled down the policy
>> > change
>> > which disabled the firewall. Then and only then were we able to connect
>> > to
>> > the wireless signal after a restart.   This did not work until the
>> > firewall
>> > was turned off in Group Policy.  Again I must state that this behavior
>> > was
>> > not exhibited last spring so something changed or was force to change
>> > for
>> > some unknown reason.  I still believe that IE7 (urgh!!!) and it's so
>> > called
>> > "improvements" are the reason. If I could have  my way I would
>> > uninstall
>> > this
>> > monster and put Firefox on every PC on our campus.
>> >
>> > "k3v1nr055" wrote:
>> >
>> >> I have not used a wireless sniffer but if I used something like
>> >> airsnort
>> >> would I be able to watch what occurs on one of the problematic
>> >> machines
>> >> from
>> >> a computer that is already up and running? If that's possible could
>> >> you
>> >> point
>> >> me to some info on doing that?
>> >>
>> >> "Pavel A." wrote:
>> >>
>> >> > If you could watch the logon process with a wireless sniffer,
>> >> > it would be clear right away, which packets go to air when, and
>> >> > whether
>> >> > the firewall blocks something.
>> >> >
>> >> > --PA
>> >> >
>> >> >
>> >> > "k3v1nr055" wrote:
>> >> > > Robert,
>> >> > >
>> >> > > It appears that the Windows Firewall is part of the problem. In
>> >> > > the
>> >> > > past
>> >> > > this did not seem to affect the initial logon.  Now it appears
>> >> > > that
>> >> > > the
>> >> > > wireless signal is being processed after the cached credentials.
>> >> > > It
>> >> > > also
>> >> > > appears that the GPO that enables the Window Firewall is a factor.
>> >> > > We
>> >> > > had a
>> >> > > domain GPO that disables the firewall when a computer is logged
>> >> > > into
>> >> > > our
>> >> > > domain and when it powers up off the domain the firewall enables
>> >> > > (domain
>> >> > > profile and standard profile). We think that the firewall is
>> >> > > preventing the
>> >> > > initial connection with wireless and without a cached profile from
>> >> > > a
>> >> > > domain
>> >> > > user the laptop will not come to the place where Windows boots up.
>> >> > > Consequently, the users cannot ever get on. remember that these
>> >> > > are
>> >> > > newly
>> >> > > imaged computers that were created and joined to the domain by WDS
>> >> > > and they
>> >> > > have the old policy.
>> >> > > We found a very time consuming work around. First we disabled the
>> >> > > standard
>> >> > > profile which turns off the firewall for computers that are not on
>> >> > > the
>> >> > > domain. Of course, this now means that laptops which go home have
>> >> > > no
>> >> > > firewall
>> >> > > turned on when they are away. This is not an acceptable situation
>> >> > > either.
>> >> > > Then we have to log into each and every laptop as the local admin.
>> >> > > Then we
>> >> > > must manually connect to the wireless network.  Next, we have to
>> >> > > log
>> >> > > out (not
>> >> > > restart because a restart and at this time we are able to log into
>> >> > > the domain
>> >> > > and the user is able to authenticate successfully.  Additionally,
>> >> > > the
>> >> > > new
>> >> > > unprotected gpo is pulled to the machine and therefore firewall is
>> >> > > off no
>> >> > > matter what. After we do this any user is able to connect to the
>> >> > > domain and
>> >> > > authenticate.  We tried every conceivable combination of login,
>> >> > > reboot, etc.
>> >> > > and nothing worked consistently until the firewall was disabled
>> >> > > for
>> >> > > all
>> >> > > scenarios.  Now we have 450 laptops that we must sneaker net to,
>> >> > > set
>> >> > > up,
>> >> > > boot, log in as Admin, log off, log in as user. restart, and test
>> >> > > as
>> >> > > different new user.  This really sucks!!!  If you can tell me how
>> >> > > to
>> >> > > enable
>> >> > > the firewall and open it enough to allow the Zero Wireless
>> >> > > Configuration
>> >> > > service to start before authentication I would greatly appreciate
>> >> > > it.
>> >> > > I am
>> >> > > really tired of systems breaking because MS send patches and
>> >> > > "upgrades" that
>> >> > > wreak more havoc on our world.  In this case, something had to
>> >> > > happen
>> >> > > because
>> >> > > this problem did not occur in June and the only difference is that
>> >> > > we
>> >> > > updated
>> >> > > all the laptops to IE7 and applied all the approved updates that
>> >> > > WSUS
>> >> > > received.
>> >> > >
>> >> > > "Robert L [MVP - Networking]" wrote:
>> >> > >
>> >> > > > If all wireless computers have this issue, I don't think it is
>> >> > > > IE 7
>> >> > > > issue. Do they receive IP addresses from DHCP? If you use WPA
>> >> > > > Enterprise, also check the IAS server. Or this link may help.
>> >> > > >
>> >> > > > Cisco: Wireless client can't ...Situation: The client tries to
>> >> > > > setup Cisco wireless 1310 bridge. The client can receive the
>> >> > > > signal
>> >> > > > but can't logon the domain. Ipconfig shows the client ...
>> >> > > >
>> >> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf
>> >> > > >
>> >> > > >
>> >> > > > Bob Lin, MS-MVP, MCSE & CNE
>> >> > > > Networking, Internet, Routing, VPN Troubleshooting on
>> >> > > > http://www.ChicagoTech.net
>> >> > > > How to Setup Windows, Network, VPN & Remote Access on
>> >> > > > http://www.HowToNetworking.com
>> >> > > >   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in
>> >> > > > message
>> >> > > > news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
>> >> > > >   We are suddenly not able to logon to our domain(s) via
>> >> > > > wireless.
>> >> > > > This was not
>> >> > > >   a problem until recently.  This is a school where 1000
>> >> > > > students
>> >> > > > share use of
>> >> > > >   about 500 laptops and tablet PCs so it is most common for a
>> >> > > > particular user
>> >> > > >   to grab a different laptops from different carts in a given
>> >> > > > day
>> >> > > > and use
>> >> > > >   several different laptops from the same cart throughout a
>> >> > > > school
>> >> > > > year. I
>> >> > > >   point this out so that you know that the common answer to our
>> >> > > > problem, which
>> >> > > >   is to logon via the ethernet line and cache the profile before
>> >> > > > trying to
>> >> > > >   connect via wireless is not acceptable nor practical.
>> >> > > > Additionally, we had
>> >> > > >   no problem with this last school year. Now, three months later
>> >> > > > we
>> >> > > > are
>> >> > > >   basically "dead in the water" with regard to technology for
>> >> > > > students and
>> >> > > >   wireless access for staff. The actual message that we get is:"
>> >> > > > The system
>> >> > > >   cannot log you on because the domain OURDOMAIN is not
>> >> > > > available."
>> >> > > > The same
>> >> > > >   user account will quickly authenticate via ethernet.
>> >> > > >
>> >> > > >   More info: This is occurring with both a new Cisco
>> >> > > > server-managed
>> >> > > > wireless
>> >> > > >   network in one building and the old store bought access points
>> >> > > > in
>> >> > > > our other
>> >> > > >   buildings. This is also occurring with newly re-imaged laptops
>> >> > > > that were used
>> >> > > >   successfully last year, with newly re-imaged laptops that were
>> >> > > > purchased this
>> >> > > >   summer and never used by anyone (except the tech who loaded
>> >> > > > the
>> >> > > > computer) and
>> >> > > >   new out of box laptops that have not been customized for our
>> >> > > > environment.  I
>> >> > > >   point this out because we were concerned that something in the
>> >> > > > imaging
>> >> > > >   process (RIS and WDS) might have caused this issue but since
>> >> > > > brand new Dell
>> >> > > >   and Gateway computers also exhibit the behavior it does not
>> >> > > > appear that the
>> >> > > >   imaging process caused this issue and therfore my job is safe
>> >> > > > since I am in
>> >> > > >   charge of images.
>> >> > > >
>> >> > > >   I should also point out that the only major change to our
>> >> > > > computers was the
>> >> > > >   "upgrade" to IE7 (ouch...actually a downgrade if you ask me)
>> >> > > > and
>> >> > > > we also were
>> >> > > >   hammered with between 150 and 200 windows updates over the
>> >> > > > summer. I suspect
>> >> > > >   that one or both of these events is at least partially related
>> >> > > > to
>> >> > > > our
>> >> > > >   problem.
>> >> > > >
>> >> > > >   We really need help here. Any advice?
>> >> > > >
>>
>>
>>
Author
7 Sep 2007 2:10 PM
k3v1nr055
Greg,
No, that box is NOT selected (since there is no encryption established at
this time).  The bottom line is that the only way any user can attach to the
wireless network is after they have a profile. So either they must log on via
the wire (not practical in a school where each user may use a different
laptop in each class and on each day) or I must log on as local admin,
establish a connection with wireless manually, log off, log on as a domain
admin and verify the wireless connectivity.  Then I have to test again with a
student account. Really, this is the only way we are getting by. Having said
this, we want to find out the root cause since we will acquire new computers
later and/or re-image existing computers and I don't want to go through this
again.
Thanks,

Show quote
"Greg Lindsay [MSFT]" wrote:

> I am sorry for all the frustration, it does sound like an extremely bad
> situation. I hope that I can help, either directly or by getting some other
> experts involved.
>
> I'd just like to double-check that you aren't using 802.1X at all. If you
> view the properties of your wireless network, and check the authentication
> tab, is the Enable IEEE 802.1x..." check box selected? If so, what is in the
> dropdown next to EAP type?
>
> I'm still thinking about why the firewall affects this. It might help to set
> the firewall to start as automatic(delayed) or make it dependent on the zero
> wireless configuration service, but that is not getting to the root cause of
> the problem.
>
> --
> Greg Lindsay [MSFT]
>
> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
> no rights.
>
> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
> news:4FC857F0-3CB5-4AFE-82A4-F22F9D4B557A@microsoft.com...
> > Right now the wireless is wide open and has been for some time.  Later
> > this
> > week we are having a managed Cisco system installed and we will push down
> > keys and then turn on one or more security implementations.  However, it
> > still seems strange that computers that have an existing domain profile
> > for
> > the user that is logging on would eventually connect to the network via
> > wireless but if the user was logging on for the first time and the GPO
> > that
> > disabled the firewall had not replicated to the box then that user could
> > not
> > "find a domain controller".  What also puzzles me is why this began to
> > occur
> > since last June when school ended.  We made no changes to our setup. The
> > only
> > things that changed were the result of  MS updates that we push out via
> > WSUS.
> > We don't have time to hunt down every anomaly that occurs and these kinds
> > of
> > things seem to occur more and more often.  It's very frustrating.
> > "Greg Lindsay [MSFT]" wrote:
> >
> >> Hi,
> >>
> >> The fact that this happened on hundreds of laptops at about the same time
> >> makes me suspect a PKI issue, possibly related to certificate expiration.
> >> What wireless authentication method are you using?
> >>
> >> --
> >> Greg Lindsay [MSFT]
> >>
> >> Disclaimer: This posting is provided "AS IS" with no warranties, and
> >> confers
> >> no rights.
> >>
> >> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
> >> news:2736CCAE-AC4B-40B9-951C-CA8336A8C50A@microsoft.com...
> >> > am certain that the Windows Firewall is most responsible for this
> >> > issue.
> >> > In
> >> > order to get our 400 laptops to be able to see a domain controller we
> >> > had
> >> > to
> >> > turn off the standard profile firewall GPO (which exposes all laptops
> >> > when
> >> > they are outside of our perimeter....bad news). Then we had to start
> >> > and
> >> > log
> >> > into each computer as the local admin and manually connect to the
> >> > wireless
> >> > signal. Next without we logged off the computer (we did not restart)
> >> > and
> >> > were
> >> > able to log on with a domain account. This also pulled down the policy
> >> > change
> >> > which disabled the firewall. Then and only then were we able to connect
> >> > to
> >> > the wireless signal after a restart.   This did not work until the
> >> > firewall
> >> > was turned off in Group Policy.  Again I must state that this behavior
> >> > was
> >> > not exhibited last spring so something changed or was force to change
> >> > for
> >> > some unknown reason.  I still believe that IE7 (urgh!!!) and it's so
> >> > called
> >> > "improvements" are the reason. If I could have  my way I would
> >> > uninstall
> >> > this
> >> > monster and put Firefox on every PC on our campus.
> >> >
> >> > "k3v1nr055" wrote:
> >> >
> >> >> I have not used a wireless sniffer but if I used something like
> >> >> airsnort
> >> >> would I be able to watch what occurs on one of the problematic
> >> >> machines
> >> >> from
> >> >> a computer that is already up and running? If that's possible could
> >> >> you
> >> >> point
> >> >> me to some info on doing that?
> >> >>
> >> >> "Pavel A." wrote:
> >> >>
> >> >> > If you could watch the logon process with a wireless sniffer,
> >> >> > it would be clear right away, which packets go to air when, and
> >> >> > whether
> >> >> > the firewall blocks something.
> >> >> >
> >> >> > --PA
> >> >> >
> >> >> >
> >> >> > "k3v1nr055" wrote:
> >> >> > > Robert,
> >> >> > >
> >> >> > > It appears that the Windows Firewall is part of the problem. In
> >> >> > > the
> >> >> > > past
> >> >> > > this did not seem to affect the initial logon.  Now it appears
> >> >> > > that
> >> >> > > the
> >> >> > > wireless signal is being processed after the cached credentials.
> >> >> > > It
> >> >> > > also
> >> >> > > appears that the GPO that enables the Window Firewall is a factor.
> >> >> > > We
> >> >> > > had a
> >> >> > > domain GPO that disables the firewall when a computer is logged
> >> >> > > into
> >> >> > > our
> >> >> > > domain and when it powers up off the domain the firewall enables
> >> >> > > (domain
> >> >> > > profile and standard profile). We think that the firewall is
> >> >> > > preventing the
> >> >> > > initial connection with wireless and without a cached profile from
> >> >> > > a
> >> >> > > domain
> >> >> > > user the laptop will not come to the place where Windows boots up.
> >> >> > > Consequently, the users cannot ever get on. remember that these
> >> >> > > are
> >> >> > > newly
> >> >> > > imaged computers that were created and joined to the domain by WDS
> >> >> > > and they
> >> >> > > have the old policy.
> >> >> > > We found a very time consuming work around. First we disabled the
> >> >> > > standard
> >> >> > > profile which turns off the firewall for computers that are not on
> >> >> > > the
> >> >> > > domain. Of course, this now means that laptops which go home have
> >> >> > > no
> >> >> > > firewall
> >> >> > > turned on when they are away. This is not an acceptable situation
> >> >> > > either.
> >> >> > > Then we have to log into each and every laptop as the local admin.
> >> >> > > Then we
> >> >> > > must manually connect to the wireless network.  Next, we have to
> >> >> > > log
> >> >> > > out (not
> >> >> > > restart because a restart and at this time we are able to log into
> >> >> > > the domain
> >> >> > > and the user is able to authenticate successfully.  Additionally,
> >> >> > > the
> >> >> > > new
> >> >> > > unprotected gpo is pulled to the machine and therefore firewall is
> >> >> > > off no
> >> >> > > matter what. After we do this any user is able to connect to the
> >> >> > > domain and
> >> >> > > authenticate.  We tried every conceivable combination of login,
> >> >> > > reboot, etc.
> >> >> > > and nothing worked consistently until the firewall was disabled
> >> >> > > for
> >> >> > > all
> >> >> > > scenarios.  Now we have 450 laptops that we must sneaker net to,
> >> >> > > set
> >> >> > > up,
> >> >> > > boot, log in as Admin, log off, log in as user. restart, and test
> >> >> > > as
> >> >> > > different new user.  This really sucks!!!  If you can tell me how
> >> >> > > to
> >> >> > > enable
> >> >> > > the firewall and open it enough to allow the Zero Wireless
> >> >> > > Configuration
> >> >> > > service to start before authentication I would greatly appreciate
> >> >> > > it.
> >> >> > > I am
> >> >> > > really tired of systems breaking because MS send patches and
> >> >> > > "upgrades" that
> >> >> > > wreak more havoc on our world.  In this case, something had to
> >> >> > > happen
> >> >> > > because
> >> >> > > this problem did not occur in June and the only difference is that
> >> >> > > we
> >> >> > > updated
> >> >> > > all the laptops to IE7 and applied all the approved updates that
> >> >> > > WSUS
> >> >> > > received.
> >> >> > >
> >> >> > > "Robert L [MVP - Networking]" wrote:
> >> >> > >
> >> >> > > > If all wireless computers have this issue, I don't think it is
> >> >> > > > IE 7
> >> >> > > > issue. Do they receive IP addresses from DHCP? If you use WPA
> >> >> > > > Enterprise, also check the IAS server. Or this link may help.
> >> >> > > >
> >> >> > > > Cisco: Wireless client can't ...Situation: The client tries to
> >> >> > > > setup Cisco wireless 1310 bridge. The client can receive the
> >> >> > > > signal
> >> >> > > > but can't logon the domain. Ipconfig shows the client ...
> >> >> > > >
> >> >> > > > www.chicagotech.net/netforums/viewtopic.php?t=655&sid=dd42117ac381f01a447d707b0e6327bf
> >> >> > > >
> >> >> > > >
> >> >> > > > Bob Lin, MS-MVP, MCSE & CNE
> >> >> > > > Networking, Internet, Routing, VPN Troubleshooting on
> >> >> > > > http://www.ChicagoTech.net
> >> >> > > > How to Setup Windows, Network, VPN & Remote Access on
> >> >> > > > http://www.HowToNetworking.com
> >> >> > > >   "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in
> >> >> > > > message
> >> >> > > > news:29B68C0F-8DF6-41A4-A620-99D879EE94A4@microsoft.com...
> >> >> > > >   We are suddenly not able to logon to our domain(s) via
> >> >> > > > wireless.
> >> >> > > > This was not
> >> >> > > >   a problem until recently.  This is a school where 1000
> >> >> > > > students
> >> >> > > > share use of
> >> >> > > >   about 500 laptops and tablet PCs so it is most common for a
> >> >> > > > particular user
> >> >> > > >   to grab a different laptops from different carts in a given
> >> >> > > > day
> >> >> > > > and use
> >> >> > > >   several different laptops from the same cart throughout a
> >> >> > > > school
> >> >> > > > year. I
> >> >> > > >   point this out so that you know that the common answer to our
> >> >> > > > problem, which
> >> >> > > >   is to logon via the ethernet line and cache the profile before
> >> >> > > > trying to
> >> >> > > >   connect via wireless is not acceptable nor practical.
> >> >> > > > Additionally, we had
> >> >> > > >   no problem with this last school year. Now, three months later
> >> >> > > > we
> >> >> > > > are
> >> >> > > >   basically "dead in the water" with regard to technology for
> >> >> > > > students and
> >> >> > > >   wireless access for staff. The actual message that we get is:"
> >> >> > > > The system
> >> >> > > >   cannot log you on because the domain OURDOMAIN is not
> >> >> > > > available."
> >> >> > > > The same
> >> >> > > >   user account will quickly authenticate via ethernet.
> >> >> > > >
> >> >> > > >   More info: This is occurring with both a new Cisco
> >> >> > > > server-managed
> >> >> > > > wireless
> >> >> > > >   network in one building and the old store bought access points
> >> >> > > > in
> >> >> > > > our other
> >> >> > > >   buildings. This is also occurring with newly re-imaged laptops
> >> >> > > > that were used
> >> >> > > >   successfully last year, with newly re-imaged laptops that were
> >> >> > > > purchased this
> >> >> > > >   summer and never used by anyone (except the tech who loaded
> >> >> > > > the
> >> >> > > > computer) and
> >> >> > > >   new out of box laptops that have not been customized for our
> >> >> > > > environment.  I
> >> >> > > >   point this out because we were concerned that something in the
> >> >> > > > imaging
> >> >> > > >   process (RIS and WDS) might have caused this issue but since
> >> >> > > > brand new Dell
> >> >> > > >   and Gateway computers also exhibit the behavior it does not
> >> >> > > > appear that the
> >> >> > > >   imaging process caused this issue and therfore my job is safe
> >> >> > > > since I am in
> >> >> > > >   charge of images.
> >> >> > > >
> >> >> > > >   I should also point out that the only major change to our
> >> >> > > > computers was the
> >> >> > > >   "upgrade" to IE7 (ouch...actually a downgrade if you ask me)
> >> >> > > > and
> >> >> > > > we also were
> >> >> > > >   hammered with between 150 and 200 windows updates over the
> >> >> > > > summer. I suspect
> >> >> > > >   that one or both of these events is at least partially related
> >> >> > > > to
> >> >> > > > our
> >> >> > > >   problem.
> >> >> > > >
> >> >> > > >   We really need help here. Any advice?
> >> >> > > >
> >>
> >>
> >>
>
>
>
Author
7 Sep 2007 3:29 PM
Phillip Windell
"k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
news:A48D6828-F853-49DB-B9DC-392C0C622F93@microsoft.com...
> Greg,
> No, that box is NOT selected (since there is no encryption established at
> this time).  The bottom line is that the only way any user can attach to
> the
> wireless network is after they have a profile.

I do not think there is a solution.  The wireless nic drivers and the
connection management are not active until you get "logged on to the
desktop".  Therefore you have no connection until you are already logged on,
thereforethere is no way for someone without a previously cached profile to
log on with out first doing it over a wired connection.

I would love for the nic manufactures to come up with a way for their
products to work without the user first logging in (like the wired nics do),
however keep in mind that a wireless nic can connect to anything that is
within range while a wired nic will only connect to what it is physically
connected to,...and I believe that is the crux of the wireless
problem,...there is no way to control what the wireless nic does until you
have already logged in.

IMO wireless in a school or business should never be the primary means of
connection.  The primary means should always be wired. Every desk should
have a wired jack available.  The Wireless will be perfectly fine when they
move from their normal desk and "roam" about the building or travel,...but
it should always be the secondary means of connection.

--
Phillip Windell
www.wandtv.com

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------
Author
7 Sep 2007 8:34 PM
k3v1nr055
As I stated earlier, this was not a problem when the last school year ended
in June. It is a new problem that must be solved. Also, it is obvious that
you do not work in or around schools. That seems to be part of the problem in
all the posted solutions on Technet. In a typical business setting one does
not find the same scenario and the problem does not impact the use as much.
This would not be a big deal if each user used only one computer all day,
every day. In a school it is not practical to connect via wire. We have 1300
students who share about 650 computers. About 500 of these are laptops which
are assigned to approximately 25 carts and the rest are desktops in labs. In
order for this to be practical in an educational environment wireless is the
only option. We cannot mount a 24 port switch and run 24 CAT 5 cables to each
desk. In many schools each student gets his or her own dedicated laptop and
there are even fewer desktops.  You see, it is possible for a high school
student to use a math laptop, a science laptop, a language arts laptop, and a
foreign language laptop in consecutive classes since that is the way we have
assigned and configured those laptop carts.  In the 5th -8th grades carts are
assigned to the grade so that each subject area shares the same cart. In this
situation each period of the day could have a different combination of
students so again it's a problem that is not easily overcome.
Really though, I would just like to know what happened that has made the
relationship of wireless NIC, to laptop, to Domain Controller change when the
only differences on our network are that we moved to IE7 and allowed WSUS to
push down several hundred updates over the past three months. (Of course WSUS
was in place a long time before this issue arose.)  I really don't believe
that we can blame NIC manufacturers when the same equipment worked perfectly
on the first logon last spring. That's my opinion.

Show quote
"Phillip Windell" wrote:

> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
> news:A48D6828-F853-49DB-B9DC-392C0C622F93@microsoft.com...
> > Greg,
> > No, that box is NOT selected (since there is no encryption established at
> > this time).  The bottom line is that the only way any user can attach to
> > the
> > wireless network is after they have a profile.
>
> I do not think there is a solution.  The wireless nic drivers and the
> connection management are not active until you get "logged on to the
> desktop".  Therefore you have no connection until you are already logged on,
> thereforethere is no way for someone without a previously cached profile to
> log on with out first doing it over a wired connection.
>
> I would love for the nic manufactures to come up with a way for their
> products to work without the user first logging in (like the wired nics do),
> however keep in mind that a wireless nic can connect to anything that is
> within range while a wired nic will only connect to what it is physically
> connected to,...and I believe that is the crux of the wireless
> problem,...there is no way to control what the wireless nic does until you
> have already logged in.
>
> IMO wireless in a school or business should never be the primary means of
> connection.  The primary means should always be wired. Every desk should
> have a wired jack available.  The Wireless will be perfectly fine when they
> move from their normal desk and "roam" about the building or travel,...but
> it should always be the secondary means of connection.
>
> --
> Phillip Windell
> www.wandtv.com
>
> The views expressed, are my own and not those of my employer, or Microsoft,
> or anyone else associated with me, including my cats.
> -----------------------------------------------------
>
>
>
Author
7 Sep 2007 9:35 PM
Phillip Windell
"k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
news:9CFA765F-C788-47A1-9113-54A22B0C20E8@microsoft.com...

>  Also, it is obvious that  you do not work in or around schools.

No,...I work in a much much more complex, stressfull, and more technical
environment,...while supporting the schools with my tax dollars whether I
want to or not, while listening to them complain about not having enough
money as they spend millions on building projects.

> That seems to be part of the problem in
> all the posted solutions on Technet.

....and it is free. You want something for nothing,..you got something for
nothing.  More than that it was on "my dime", on my time, at work, while
taking care of the much much more complex, stressfull, and more technical
environment at the same time.

Call MS Support Services for help.  Pay the $245 like the rest of us.
Here's the number,...it is even toll free.
1-800-936-4900

--
Phillip Windell
www.wandtv.com
Author
10 Sep 2007 12:40 PM
k3v1nr055
Lighten up.  I thought the reason that these news groups were created for the
purpose of giving support.  If you don't want to help maybe don't spend your
precious time replying. You did not offer anything that was helpful. You
simply posted your opinion.  We pay Microsoft a lot of money to use their
products and I think that it's not too much to ask that they don't make
changes to the way things work without telling us how it's going to affect
our world. Why should I have to pay for support for something that I already
paid for. It's a joke. Anyway, there have been instances when we went the pay
for help route and I found that the people we paid (at MS and elsewhere) were
seldom of any help.  If spending $245 to get support for something that we
already pay for would solve this problem I am sure my boss would spend it. He
has been ripped off too many times. I work in a private school and we don't
have the luxury of getting your tax dollars. We also are not able to charge
exorbitant prices for commercial time and we cannot pass extra expenses on to
the client as you can in the broadcast industry. For the record, I pay taxes
and I pay tuition for my kids. I also pay extra for everything I buy because
the cost of advertising on your TV station is added to everything I need. So
get over it. I can appreciate that your environment is more technical. It
should be, it's a TV station. However, all of us know about the stress that
occurs when systems fail. and I can tell you that when 1000 users go to log
into laptops and those laptops cannot find a domain controller, my overworked
and understaffed co-workers and myself feel as much stress and frustration as
anyone else in this industry.  Still, no one, including yourself, has been
able to tell my why this problem has happened when it did not happen a few
months ago.  You are right about something however: I paid you nothing and
you were of no help.

Show quote
"Phillip Windell" wrote:

>
> "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
> news:9CFA765F-C788-47A1-9113-54A22B0C20E8@microsoft.com...
>
> >  Also, it is obvious that  you do not work in or around schools.
>
> No,...I work in a much much more complex, stressfull, and more technical
> environment,...while supporting the schools with my tax dollars whether I
> want to or not, while listening to them complain about not having enough
> money as they spend millions on building projects.
>
> > That seems to be part of the problem in
> > all the posted solutions on Technet.
>
> ....and it is free. You want something for nothing,..you got something for
> nothing.  More than that it was on "my dime", on my time, at work, while
> taking care of the much much more complex, stressfull, and more technical
> environment at the same time.
>
> Call MS Support Services for help.  Pay the $245 like the rest of us.
> Here's the number,...it is even toll free.
> 1-800-936-4900
>
> --
> Phillip Windell
> www.wandtv.com
>
>
>
Author
3 Oct 2007 5:13 PM
Lee
It is indeed the fact that the wireless does not connect until you have a
desktop.  I have this same problem.

Some of the wireless NIC's have a check box that says something like Log
into Wireless network before domain login.  I have see this on Dell's, with I
think the Intel or Broadcom Wireless NIC.

This WILL fix the problem, it worked for me.  Although I only had 10
computers, all dell and I got lucky they all had a nic with this option.

If the laptop does not, Look for a PCMCIA card that will you can add in that
will have it and install those in all your laptops.  Sorry can't see another
option for you, its a windows/NIC flaw or feature, not sure really.

Show quote
"k3v1nr055" wrote:

> Lighten up.  I thought the reason that these news groups were created for the
> purpose of giving support.  If you don't want to help maybe don't spend your
> precious time replying. You did not offer anything that was helpful. You
> simply posted your opinion.  We pay Microsoft a lot of money to use their
> products and I think that it's not too much to ask that they don't make
> changes to the way things work without telling us how it's going to affect
> our world. Why should I have to pay for support for something that I already
> paid for. It's a joke. Anyway, there have been instances when we went the pay
> for help route and I found that the people we paid (at MS and elsewhere) were
> seldom of any help.  If spending $245 to get support for something that we
> already pay for would solve this problem I am sure my boss would spend it. He
> has been ripped off too many times. I work in a private school and we don't
> have the luxury of getting your tax dollars. We also are not able to charge
> exorbitant prices for commercial time and we cannot pass extra expenses on to
> the client as you can in the broadcast industry. For the record, I pay taxes
> and I pay tuition for my kids. I also pay extra for everything I buy because
> the cost of advertising on your TV station is added to everything I need. So
> get over it. I can appreciate that your environment is more technical. It
> should be, it's a TV station. However, all of us know about the stress that
> occurs when systems fail. and I can tell you that when 1000 users go to log
> into laptops and those laptops cannot find a domain controller, my overworked
> and understaffed co-workers and myself feel as much stress and frustration as
> anyone else in this industry.  Still, no one, including yourself, has been
> able to tell my why this problem has happened when it did not happen a few
> months ago.  You are right about something however: I paid you nothing and
> you were of no help.
>
> "Phillip Windell" wrote:
>
> >
> > "k3v1nr055" <k3v1nr***@discussions.microsoft.com> wrote in message
> > news:9CFA765F-C788-47A1-9113-54A22B0C20E8@microsoft.com...
> >
> > >  Also, it is obvious that  you do not work in or around schools.
> >
> > No,...I work in a much much more complex, stressfull, and more technical
> > environment,...while supporting the schools with my tax dollars whether I
> > want to or not, while listening to them complain about not having enough
> > money as they spend millions on building projects.
> >
> > > That seems to be part of the problem in
> > > all the posted solutions on Technet.
> >
> > ....and it is free. You want something for nothing,..you got something for
> > nothing.  More than that it was on "my dime", on my time, at work, while
> > taking care of the much much more complex, stressfull, and more technical
> > environment at the same time.
> >
> > Call MS Support Services for help.  Pay the $245 like the rest of us.
> > Here's the number,...it is even toll free.
> > 1-800-936-4900
> >
> > --
> > Phillip Windell
> > www.wandtv.com
> >
> >
> >

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