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TCP/IP Connection not functioning

Author
13 Oct 2007 6:32 PM
Brenda
Hello,
My wireless connection is not connected.  No wireless connections are found.
I went to my friend's and was automatically connected to his wireless
connection and when I came home, my connection will not connect.  This has
not been a problem before.  I have shut down and unplugged my laptop, the
modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
connection and no nothing is showing.  Please help me resolve this.

Thanks,
--
Brenda

Author
13 Oct 2007 9:21 PM
Barb Bowman
does your laptop have a hardware switch or key combination that
turns the wireless off and on? what laptop do you have? what version
of windows?



On Sat, 13 Oct 2007 11:32:00 -0700, Brenda
<Bre***@discussions.microsoft.com> wrote:

>Hello,
> My wireless connection is not connected.  No wireless connections are found.
> I went to my friend's and was automatically connected to his wireless
>connection and when I came home, my connection will not connect.  This has
>not been a problem before.  I have shut down and unplugged my laptop, the
>modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
>connection and no nothing is showing.  Please help me resolve this.
>
>Thanks,
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Are all your drivers up to date? click for free checkup

Author
14 Oct 2007 2:47 AM
Brenda
Not that I'm aware of.  I have a Fujitsu.....Windows XP Home Edition Version
2002, Service Pack 2. 
The network adapter for the TCP/IP configuration is in a Media disconnected
state.
--
Brenda


Show quoteHide quote
"Barb Bowman" wrote:

> does your laptop have a hardware switch or key combination that
> turns the wireless off and on? what laptop do you have? what version
> of windows?
>
>
>
> On Sat, 13 Oct 2007 11:32:00 -0700, Brenda
> <Bre***@discussions.microsoft.com> wrote:
>
> >Hello,
> > My wireless connection is not connected.  No wireless connections are found.
> > I went to my friend's and was automatically connected to his wireless
> >connection and when I came home, my connection will not connect.  This has
> >not been a problem before.  I have shut down and unplugged my laptop, the
> >modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
> >connection and no nothing is showing.  Please help me resolve this.
> >
> >Thanks,
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
Author
14 Oct 2007 8:46 AM
Barb Bowman
what model fujitsu?
what did you do at your friends house? were any changes made or
programs installed? did you share files and possibly pick up a
virus? have you installed any updates? what anti virus and/or
firewall do you use? what router?

please post the text output of

ipconfig /all



On Sat, 13 Oct 2007 19:47:00 -0700, Brenda
<Bre***@discussions.microsoft.com> wrote:

>Not that I'm aware of.  I have a Fujitsu.....Windows XP Home Edition Version
>2002, Service Pack 2. 
>The network adapter for the TCP/IP configuration is in a Media disconnected
>state.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Author
14 Oct 2007 5:20 PM
Brenda
I routinely go to my friends and have never had a problem aquiring my
network automatically when I get home. 
New updates were security updates on 10/11 for WIE7, Windows XP on 10/11 and
10/13/ and Word 2002 on 10/10.
--Norton Antivirus (I turned off the firewall trying to get the connection)
US Robotics.

Brenda


Show quoteHide quote
"Barb Bowman" wrote:

> what model fujitsu?
> what did you do at your friends house? were any changes made or
> programs installed? did you share files and possibly pick up a
> virus? have you installed any updates? what anti virus and/or
> firewall do you use? what router?
>
> please post the text output of
>
> ipconfig /all
>
>
>
> On Sat, 13 Oct 2007 19:47:00 -0700, Brenda
> <Bre***@discussions.microsoft.com> wrote:
>
> >Not that I'm aware of.  I have a Fujitsu.....Windows XP Home Edition Version
> >2002, Service Pack 2. 
> >The network adapter for the TCP/IP configuration is in a Media disconnected
> >state.
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
Author
14 Oct 2007 7:26 PM
Barb Bowman
what security method do you use on the router? you might want to
reset the router to factory defaults and then reset up security on
both the router and the laptop. also, sometimes turning off the
Norton firewall isn't enough, you have to uninstall it or explicitly
permit the local subnet.

On Sun, 14 Oct 2007 10:20:00 -0700, Brenda
<Bre***@discussions.microsoft.com> wrote:

Show quoteHide quote
>
>I routinely go to my friends and have never had a problem aquiring my
>network automatically when I get home. 
>New updates were security updates on 10/11 for WIE7, Windows XP on 10/11 and
>10/13/ and Word 2002 on 10/10.
>--Norton Antivirus (I turned off the firewall trying to get the connection)
>US Robotics.
>
>Brenda
>
>
>"Barb Bowman" wrote:
>
>> what model fujitsu?
>> what did you do at your friends house? were any changes made or
>> programs installed? did you share files and possibly pick up a
>> virus? have you installed any updates? what anti virus and/or
>> firewall do you use? what router?
>>
>> please post the text output of
>>
>> ipconfig /all
>>
>>
>>
>> On Sat, 13 Oct 2007 19:47:00 -0700, Brenda
>> <Bre***@discussions.microsoft.com> wrote:
>>
>> >Not that I'm aware of.  I have a Fujitsu.....Windows XP Home Edition Version
>> >2002, Service Pack 2. 
>> >The network adapter for the TCP/IP configuration is in a Media disconnected
>> >state.
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Author
15 Oct 2007 6:06 PM
Brenda
One more thing I found out.  My friends were able to connect to my wireless
connection, so it must be something with my laptop.  I have no "active"
wireless network in my network listing.  Could you please give me step by
step instructions on how to fix this.  I'm not real familar with wireless
connections.  My desktop is wireless and doesn't have a problem with the
connection.

Thanks for your help,
--
Brenda


Show quoteHide quote
"Barb Bowman" wrote:

> what security method do you use on the router? you might want to
> reset the router to factory defaults and then reset up security on
> both the router and the laptop. also, sometimes turning off the
> Norton firewall isn't enough, you have to uninstall it or explicitly
> permit the local subnet.
>
> On Sun, 14 Oct 2007 10:20:00 -0700, Brenda
> <Bre***@discussions.microsoft.com> wrote:
>
> >
> >I routinely go to my friends and have never had a problem aquiring my
> >network automatically when I get home. 
> >New updates were security updates on 10/11 for WIE7, Windows XP on 10/11 and
> >10/13/ and Word 2002 on 10/10.
> >--Norton Antivirus (I turned off the firewall trying to get the connection)
> >US Robotics.
> >
> >Brenda
> >
> >
> >"Barb Bowman" wrote:
> >
> >> what model fujitsu?
> >> what did you do at your friends house? were any changes made or
> >> programs installed? did you share files and possibly pick up a
> >> virus? have you installed any updates? what anti virus and/or
> >> firewall do you use? what router?
> >>
> >> please post the text output of
> >>
> >> ipconfig /all
> >>
> >>
> >>
> >> On Sat, 13 Oct 2007 19:47:00 -0700, Brenda
> >> <Bre***@discussions.microsoft.com> wrote:
> >>
> >> >Not that I'm aware of.  I have a Fujitsu.....Windows XP Home Edition Version
> >> >2002, Service Pack 2. 
> >> >The network adapter for the TCP/IP configuration is in a Media disconnected
> >> >state.
> >> --
> >>
> >> Barb Bowman
> >> MS Windows-MVP
> >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> >> http://blogs.digitalmediaphile.com/barb/
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
Author
15 Oct 2007 8:11 PM
Barb Bowman
One more thought. Can you try a restore point to when things were
working? You will have to get the Windows Updates again, so if
things work, download them and do a custom "one at a time" to insure
that nothing breaks connectivity.

If that does not help, can you right click my computer, then manage,
then device manager, then look at the network adaptors and verify
that the wireless is still there and not disabled?

On Mon, 15 Oct 2007 11:06:02 -0700, Brenda
<Bre***@discussions.microsoft.com> wrote:

>One more thing I found out.  My friends were able to connect to my wireless
>connection, so it must be something with my laptop.  I have no "active"
>wireless network in my network listing.  Could you please give me step by
>step instructions on how to fix this.  I'm not real familar with wireless
>connections.  My desktop is wireless and doesn't have a problem with the
>connection.
>
>Thanks for your help,
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Author
16 Oct 2007 6:02 PM
Brenda
I was able to do the restore point (Sept.1st) and I checked the network
adaptors and verified that the wireless is still there and not disabled. 
Still no wireless connection found.
--
Brenda


Show quoteHide quote
"Barb Bowman" wrote:

> One more thought. Can you try a restore point to when things were
> working? You will have to get the Windows Updates again, so if
> things work, download them and do a custom "one at a time" to insure
> that nothing breaks connectivity.
>
> If that does not help, can you right click my computer, then manage,
> then device manager, then look at the network adaptors and verify
> that the wireless is still there and not disabled?
>
> On Mon, 15 Oct 2007 11:06:02 -0700, Brenda
> <Bre***@discussions.microsoft.com> wrote:
>
> >One more thing I found out.  My friends were able to connect to my wireless
> >connection, so it must be something with my laptop.  I have no "active"
> >wireless network in my network listing.  Could you please give me step by
> >step instructions on how to fix this.  I'm not real familar with wireless
> >connections.  My desktop is wireless and doesn't have a problem with the
> >connection.
> >
> >Thanks for your help,
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
Author
16 Oct 2007 6:20 PM
Barb Bowman
previously I suggested:

"what security method do you use on the router? you might want to
reset the router to factory defaults and then reset up security on
both the router and the laptop. also, sometimes turning off the
Norton firewall isn't enough, you have to uninstall it or explicitly
permit the local subnet."

have you tried resetting the router and temporarily uninstalling
Norton?



On Tue, 16 Oct 2007 11:02:01 -0700, Brenda
<Bre***@discussions.microsoft.com> wrote:

>I was able to do the restore point (Sept.1st) and I checked the network
>adaptors and verified that the wireless is still there and not disabled. 
>Still no wireless connection found.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Author
14 Oct 2007 4:09 PM
Jack (MVP-Networking).
Hi
The following page describe the process to se and evaluate the viability of
the Wireless.
May be this can Help to find the source of the problem.
http://www.ezlan.net/wireless.html
Jack (MVP-Networking).

Show quoteHide quote
"Brenda" <Bre***@discussions.microsoft.com> wrote in message
news:0C433DEC-DB15-4411-AF43-2490E6161B1D@microsoft.com...
> Hello,
> My wireless connection is not connected.  No wireless connections are
> found.
> I went to my friend's and was automatically connected to his wireless
> connection and when I came home, my connection will not connect.  This has
> not been a problem before.  I have shut down and unplugged my laptop, the
> modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
> connection and no nothing is showing.  Please help me resolve this.
>
> Thanks,
> --
> Brenda
Author
14 Oct 2007 5:24 PM
Brenda
Jack, I saw this in one of your previous postings and have tried it.  This is
how I discovered I had the media disconnected state.  Everything else was ok
up until that point.
--
Brenda


Show quoteHide quote
"Jack (MVP-Networking)." wrote:

> Hi
> The following page describe the process to se and evaluate the viability of
> the Wireless.
> May be this can Help to find the source of the problem.
> http://www.ezlan.net/wireless.html
> Jack (MVP-Networking).
>
> "Brenda" <Bre***@discussions.microsoft.com> wrote in message
> news:0C433DEC-DB15-4411-AF43-2490E6161B1D@microsoft.com...
> > Hello,
> > My wireless connection is not connected.  No wireless connections are
> > found.
> > I went to my friend's and was automatically connected to his wireless
> > connection and when I came home, my connection will not connect.  This has
> > not been a problem before.  I have shut down and unplugged my laptop, the
> > modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
> > connection and no nothing is showing.  Please help me resolve this.
> >
> > Thanks,
> > --
> > Brenda
>
>
Author
14 Oct 2007 6:15 PM
Jack (MVP-Networking).
Hi
That usually means that there is a mismatch between your Wireless source
(Wireless Router/Access Point) and the configuration of the Wireless Card on
the computer.
May be this can Help.
Wireless Basic Configuration - http://www.ezlan.net/Wireless_Config.html
Wireless Security -  http://www.ezlan.net/Wireless_Security.html
Jack (MVP-Networking).

Show quoteHide quote
"Brenda" <Bre***@discussions.microsoft.com> wrote in message
news:9DA21942-C782-4728-AE88-4DD4E1B61942@microsoft.com...
> Jack, I saw this in one of your previous postings and have tried it.  This
> is
> how I discovered I had the media disconnected state.  Everything else was
> ok
> up until that point.
> --
> Brenda
>
>
> "Jack (MVP-Networking)." wrote:
>
>> Hi
>> The following page describe the process to se and evaluate the viability
>> of
>> the Wireless.
>> May be this can Help to find the source of the problem.
>> http://www.ezlan.net/wireless.html
>> Jack (MVP-Networking).
>>
>> "Brenda" <Bre***@discussions.microsoft.com> wrote in message
>> news:0C433DEC-DB15-4411-AF43-2490E6161B1D@microsoft.com...
>> > Hello,
>> > My wireless connection is not connected.  No wireless connections are
>> > found.
>> > I went to my friend's and was automatically connected to his wireless
>> > connection and when I came home, my connection will not connect.  This
>> > has
>> > not been a problem before.  I have shut down and unplugged my laptop,
>> > the
>> > modem and router.  I am using Window XP and IE7.   I looked in the
>> > TCP/IP
>> > connection and no nothing is showing.  Please help me resolve this.
>> >
>> > Thanks,
>> > --
>> > Brenda
>>
>>
Author
19 Oct 2007 4:15 PM
Osprey340
Hello Brenda,
Even I have a similar problem. Could you solve the problem? If so please let
me know how you did. I am exhausted now with lot of trials.

Thanks
J Osprey

Show quoteHide quote
"Brenda" wrote:

> Hello,
>  My wireless connection is not connected.  No wireless connections are found.
>  I went to my friend's and was automatically connected to his wireless
> connection and when I came home, my connection will not connect.  This has
> not been a problem before.  I have shut down and unplugged my laptop, the
> modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
> connection and no nothing is showing.  Please help me resolve this.
>
> Thanks,
> --
> Brenda
Author
19 Oct 2007 4:58 PM
Osprey340
Hello Brenda, I have the same problem as well. Please let me know if you
could solve it and how?
Thanks a lot

Show quoteHide quote
"Brenda" wrote:

> Hello,
>  My wireless connection is not connected.  No wireless connections are found.
>  I went to my friend's and was automatically connected to his wireless
> connection and when I came home, my connection will not connect.  This has
> not been a problem before.  I have shut down and unplugged my laptop, the
> modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
> connection and no nothing is showing.  Please help me resolve this.
>
> Thanks,
> --
> Brenda
Author
24 Oct 2007 10:41 PM
Brenda
Hello Osprey340,
My son right clicked on the 1394 connection (The connection that's not a
network connection) in my Network connections and clicked on Repair.  This is
what worked for me.  Thank you to everyone who tried to help me!

Thanks again,
Brenda

--
Brenda


Show quoteHide quote
"Osprey340" wrote:

> Hello Brenda, I have the same problem as well. Please let me know if you
> could solve it and how?
> Thanks a lot
>
> "Brenda" wrote:
>
> > Hello,
> >  My wireless connection is not connected.  No wireless connections are found.
> >  I went to my friend's and was automatically connected to his wireless
> > connection and when I came home, my connection will not connect.  This has
> > not been a problem before.  I have shut down and unplugged my laptop, the
> > modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
> > connection and no nothing is showing.  Please help me resolve this.
> >
> > Thanks,
> > --
> > Brenda
Author
25 Oct 2007 1:25 AM
Brenda
I forgot to tell you that I then rebooted my laptop. 
Brenda
--
Brenda


Show quoteHide quote
"Brenda" wrote:

> Hello Osprey340,
> My son right clicked on the 1394 connection (The connection that's not a
> network connection) in my Network connections and clicked on Repair.  This is
> what worked for me.  Thank you to everyone who tried to help me!
>
> Thanks again,
> Brenda
>
> --
> Brenda
>
>
> "Osprey340" wrote:
>
> > Hello Brenda, I have the same problem as well. Please let me know if you
> > could solve it and how?
> > Thanks a lot
> >
> > "Brenda" wrote:
> >
> > > Hello,
> > >  My wireless connection is not connected.  No wireless connections are found.
> > >  I went to my friend's and was automatically connected to his wireless
> > > connection and when I came home, my connection will not connect.  This has
> > > not been a problem before.  I have shut down and unplugged my laptop, the
> > > modem and router.  I am using Window XP and IE7.   I looked in the TCP/IP
> > > connection and no nothing is showing.  Please help me resolve this.
> > >
> > > Thanks,
> > > --
> > > Brenda
Author
25 Oct 2007 9:07 AM
Barb Bowman
1394 is firewire. was this "bridged" to the are network card?

On Wed, 24 Oct 2007 15:41:01 -0700, Brenda
<Bre***@discussions.microsoft.com> wrote:

>Hello Osprey340,
>My son right clicked on the 1394 connection (The connection that's not a
>network connection) in my Network connections and clicked on Repair.  This is
>what worked for me.  Thank you to everyone who tried to help me!
>
>Thanks again,
>Brenda
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Author
25 Oct 2007 11:20 PM
Brenda
I not sure if this explains it.  I found the info on
http://support.microsoft.com/default.aspx/kb/310433

IEEE 1394 on Windows XP
Windows XP has built-in IEEE 1394 support. To use all the capabilities of
the IEEE 1394 standard, your computer must have an IEEE 1394 adapter
installed. If your computer has a FireWire adapter, the adaptor is IEEE 1394
compatible. Some of the capabilities of a Windows XP-based computer with the
IEEE 1394 standard are: • Instant network connectivity by plugging two or
more computers together (no additional hardware or software required).
• End-to-end throughput of over 50 Mbps with plenty of digital bandwidth
remaining for demanding audio-visual programs.
• Transmission Control Protocol/Internet Protocol (TCP/IP) over IEEE 1394.
This feature makes it very easy to share a single Internet connection when
you connect one computer to the Internet and then connect more computers to
the first computer. The Windows XP built-in Internet Connection Sharing
feature provides the necessary software support.

NOTE: Internetwork Packet Exchange (IPX) and other networking protocols are
not supported.
• The ability to use IEEE 1394 drivers for peripheral devices. These drivers
are provided by the manufacturers of the devices.

Back to the top

Notes
• Windows XP comes with full support with IEEE 1394; you are not required to
install any software. If you need to install an adapter, simply plug it in to
an available adapter slot, and Windows XP completes the installation. 
• To install an IEEE 1394 device, your computer must have an IEEE 1394
adapter. If it does, then you are only required to plug in the device.
• The IEEE 1394 drivers that you may need are provided by the manufacturer.
Most IEEE 1394 devices do not need special drivers.

--
Brenda


Show quoteHide quote
"Barb Bowman" wrote:

> 1394 is firewire. was this "bridged" to the are network card?
>
> On Wed, 24 Oct 2007 15:41:01 -0700, Brenda
> <Bre***@discussions.microsoft.com> wrote:
>
> >Hello Osprey340,
> >My son right clicked on the 1394 connection (The connection that's not a
> >network connection) in my Network connections and clicked on Repair.  This is
> >what worked for me.  Thank you to everyone who tried to help me!
> >
> >Thanks again,
> >Brenda
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
Author
26 Oct 2007 9:28 AM
Barb Bowman
sounds like you are using firewire for networking.

On Thu, 25 Oct 2007 16:20:01 -0700, Brenda
<Bre***@discussions.microsoft.com> wrote:

Show quoteHide quote
>I not sure if this explains it.  I found the info on
>http://support.microsoft.com/default.aspx/kb/310433
>
>IEEE 1394 on Windows XP
>Windows XP has built-in IEEE 1394 support. To use all the capabilities of
>the IEEE 1394 standard, your computer must have an IEEE 1394 adapter
>installed. If your computer has a FireWire adapter, the adaptor is IEEE 1394
>compatible. Some of the capabilities of a Windows XP-based computer with the
>IEEE 1394 standard are: • Instant network connectivity by plugging two or
>more computers together (no additional hardware or software required).
>• End-to-end throughput of over 50 Mbps with plenty of digital bandwidth
>remaining for demanding audio-visual programs.
>• Transmission Control Protocol/Internet Protocol (TCP/IP) over IEEE 1394.
>This feature makes it very easy to share a single Internet connection when
>you connect one computer to the Internet and then connect more computers to
>the first computer. The Windows XP built-in Internet Connection Sharing
>feature provides the necessary software support.
>
>NOTE: Internetwork Packet Exchange (IPX) and other networking protocols are
>not supported.
>• The ability to use IEEE 1394 drivers for peripheral devices. These drivers
>are provided by the manufacturers of the devices.
>
>Back to the top
>
>Notes
>• Windows XP comes with full support with IEEE 1394; you are not required to
>install any software. If you need to install an adapter, simply plug it in to
>an available adapter slot, and Windows XP completes the installation. 
>• To install an IEEE 1394 device, your computer must have an IEEE 1394
>adapter. If it does, then you are only required to plug in the device.
>• The IEEE 1394 drivers that you may need are provided by the manufacturer.
>Most IEEE 1394 devices do not need special drivers.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

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