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Problem with BT Home Hub.I have a BT Home Hub and similar to many other users, I am finding that since a BT delivered firmware upgrade, my work laptop (A Toshiba Tablet running XP Pro) fails to connect wirelessly - it's ok if I hard wire. Another PC in the house with a Belkin wireless card does not have the same problem and has coped with the firmware upgrade without difficulty. A fix is that I reset the home hub, but that involves reconfiguring etc, as nearly all the configuration is lost and it can't saved previously. Yeh, I know, crap isn't it! I can't help but think that this is something that I should be able to resolve at the laptop, but can't spot it. Any ideas? Cheers. Bill. Bill wrote:
Show quote > Hi All, Without more details, it's difficult to give focused advice, but on the > > I have a BT Home Hub and similar to many other users, I am finding that > since a BT delivered firmware upgrade, my work laptop (A Toshiba Tablet > running XP Pro) fails to connect wirelessly - it's ok if I hard wire. > > Another PC in the house with a Belkin wireless card does not have the same > problem and has coped with the firmware upgrade without difficulty. > > A fix is that I reset the home hub, but that involves reconfiguring etc, as > nearly all the configuration is lost and it can't saved previously. Yeh, I > know, crap isn't it! > > I can't help but think that this is something that I should be able to > resolve at the laptop, but can't spot it. > > Any ideas? > > Cheers. > Bill. > > > laptop, try deleting the entry for your wireless network and then re-create it, paying special attention to entering your encryption passphrase accurately. What was the firmware update supposed to address? -- Lem -- MS-MVP - Networking To the moon and back with 4KB of RAM and 72KB of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm > Without more details, it's difficult to give focused advice, but on the Firmware upgrade was supposed to prevent a security flaw that allowed> laptop, try deleting the entry for your wireless network and then > re-create it, paying special attention to entering your encryption > passphrase accurately. > > What was the firmware update supposed to address? > > -- > Lem -- MS-MVP - Networking > > To the moon and back with 4KB of RAM and 72KB of ROM. > http://en.wikipedia.org/wiki/Apollo_Guidance_Computer > http://history.nasa.gov/afj/compessay.htm unauthorised access to the hub from the internet. BT's response, I understand was simply to disable the ability to access the hub remotely, but since then my laptop intermittently loses its ability to connect wirelessly. Others have had the same problem and it is related to the firmware upgrade! Regards. Bill. Show quote
"Bill" wrote: Do you want bottom line or Bottom's hub?. ;-)> Hi All, > > I have a BT Home Hub and similar to many other users, I am finding that > since a BT delivered firmware upgrade, my work laptop (A Toshiba Tablet > running XP Pro) fails to connect wirelessly - it's ok if I hard wire. > > Another PC in the house with a Belkin wireless card does not have the same > problem and has coped with the firmware upgrade without difficulty. > > A fix is that I reset the home hub, but that involves reconfiguring etc, as > nearly all the configuration is lost and it can't saved previously. Yeh, I > know, crap isn't it! > > I can't help but think that this is something that I should be able to > resolve at the laptop, but can't spot it. > > Any ideas? > > Cheers. > Bill. Try a new installation using the Original CD to set up the BT Home Hub and you can install the firmware back into the hub. security, can be dealt with your Anti-virus and Firewall not with a Hub-hub?, some of the upgrade buggy and doesn't worth downloading and can be in conflict with other hardware/software. HTH. nass ---- www.nasstec.co.uk Show quote
> Thanks for the advice. Are you taking the mick about me calling it a hub?> Do you want bottom line or Bottom's hub?. ;-) > > Try a new installation using the Original CD to set up the BT Home Hub and > you can install the firmware back into the hub. security, can be dealt with > your Anti-virus and Firewall not with a Hub-hub?, some of the upgrade buggy > and doesn't worth downloading and can be in conflict with other > hardware/software. > HTH. > nass > ---- > www.nasstec.co.uk > Nass, ;-) I think its based on a Thompson (??) wireless router with added capability for VoIP. BT call it a home hub. It that bl*?dy great white box with a phone on the front that you see in the BT adverts!! Regards. Bill. Show quote
"Bill" wrote: Hi Bill,> > > > Do you want bottom line or Bottom's hub?. ;-) > > > > Try a new installation using the Original CD to set up the BT Home Hub > and > > you can install the firmware back into the hub. security, can be dealt > with > > your Anti-virus and Firewall not with a Hub-hub?, some of the upgrade > buggy > > and doesn't worth downloading and can be in conflict with other > > hardware/software. > > HTH. > > nass > > ---- > > www.nasstec.co.uk > > > Nass, > > Thanks for the advice. Are you taking the mick about me calling it a hub? > ;-) > > I think its based on a Thompson (??) wireless router with added capability > for VoIP. BT call it a home hub. It that bl*?dy great white box with a phone > on the front that you see in the BT adverts!! > > Regards. > Bill. First of all I never ever take the mickey on anybody, sorry if my wording were like this, but I have the same Hub from BT with all the Motive, Thompson and talk features. As I mentioned some upgrade/update can by a pain in the!!!, compatibility, buggy or a corrupt upgrade can occur. So, your best option is to uninstall the Software and then run a scan for malware, viruses to make sure nothing interfering, then run disk clean and try the installation from the original Set Up CD. If you don't have it you can call BT to send you order it from them. HTH. Regards, nass ---- http://www.nasstec.co.uk Show quote
"nass" <n***@discussions.microsoft.com> wrote in message Ok, thanks Nass, don't worry i didn't take offence and thanks for gettingnews:AB3DF9C8-175A-4DD1-8C90-4959DBB77B5D@microsoft.com... > > > "Bill" wrote: > > > > > > > Do you want bottom line or Bottom's hub?. ;-) > > > > > > Try a new installation using the Original CD to set up the BT Home Hub > > and > > > you can install the firmware back into the hub. security, can be dealt > > with > > > your Anti-virus and Firewall not with a Hub-hub?, some of the upgrade > > buggy > > > and doesn't worth downloading and can be in conflict with other > > > hardware/software. > > > HTH. > > > nass > > > ---- > > > www.nasstec.co.uk > > > > > Nass, > > > > Thanks for the advice. Are you taking the mick about me calling it a hub? > > ;-) > > > > I think its based on a Thompson (??) wireless router with added capability > > for VoIP. BT call it a home hub. It that bl*?dy great white box with a phone > > on the front that you see in the BT adverts!! > > > > Regards. > > Bill. > > Hi Bill, > First of all I never ever take the mickey on anybody, sorry if my wording > were like this, but I have the same Hub from BT with all the Motive, Thompson > and talk features. > As I mentioned some upgrade/update can by a pain in the!!!, compatibility, > buggy or a corrupt upgrade can occur. So, your best option is to uninstall > the Software and then run a scan for malware, viruses to make sure nothing > interfering, then run disk clean and try the installation from the original > Set Up CD. > If you don't have it you can call BT to send you order it from them. > HTH. > Regards, > nass > ---- > http://www.nasstec.co.uk > back. Regards. Bill. |
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