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Help please- PC won't connect to wireless router-"Acquiring IP Add

Author
12 Nov 2007 9:27 PM
Natasha
Please someone help me!! I have a wireless network problem.  I have 2
laptops,  one laptop is running Windows XP and the other laptop is running
Windows Vista, connected to a Linksys wireless router.  I also have a desktop
pc that was connected to the wireless network through the router, but this pc
won't connect anymore.  The desktop is running Windows XP professional
service pack 2 and is using a linksys wireless network card.  The desktop pc
detects the wireless network and shows the SSID, but when it tries to connect
it stays in "Acquiring IP Address" for a couple of minutes and then goes to
"Limited or No Connectivity" to the network.  The wireless router is using
WPA shared key security and mac filtering.  I have verified that the desktop
PC network card mac address is in the router permitted mac list.  I have
verifed and reentered the wpa key numerous times and have had no success
connecting to the router from the desktop. The WPA key is good as it is
working on the 2 laptops and they are on the network.  The router is set to
assign 10 dhcp addresses and the only two dhcp addresses assigned in the
router dhcp list are the two laptops.  The desktop pc is set to receive an IP
address through dhcp. Ipconfig shows that the desktop has no IP address.  I
have uninstalled and reinstalled the network card with no success. I  brought
the wireless network card to a friends house and put it in her pc and it
connected to her wireless router and we could surf the web, so I don't think
the wireless network card is bad.  My desktop pc is using Windows to access
the wireless network and not the Linksys software.  My wireless router is the
Linksys WRT54G and my Linksys wireless network card is the the WMP54G.  I
have deleted and rebuilt the wireless network on the desktop pc, disabled and
reenabled the wireless network card and have had no luck.  If anyone has any
suggestions on how to get this pc to connect to the wireless network I would
be super happy to hear them.

Thanks!!
Natasha

Author
12 Nov 2007 9:46 PM
Robert L. (MS-MVP)
It seems to me the wireless doesn't receive the IP from the router. Can you
access the router if using a static IP address?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


Show quote
"Natasha" <Nata***@discussions.microsoft.com> wrote in message
news:BE408220-E11B-46B0-BECF-3D0776BE7F0E@microsoft.com...
> Please someone help me!! I have a wireless network problem.  I have 2
> laptops,  one laptop is running Windows XP and the other laptop is running
> Windows Vista, connected to a Linksys wireless router.  I also have a
> desktop
> pc that was connected to the wireless network through the router, but this
> pc
> won't connect anymore.  The desktop is running Windows XP professional
> service pack 2 and is using a linksys wireless network card.  The desktop
> pc
> detects the wireless network and shows the SSID, but when it tries to
> connect
> it stays in "Acquiring IP Address" for a couple of minutes and then goes
> to
> "Limited or No Connectivity" to the network.  The wireless router is using
> WPA shared key security and mac filtering.  I have verified that the
> desktop
> PC network card mac address is in the router permitted mac list.  I have
> verifed and reentered the wpa key numerous times and have had no success
> connecting to the router from the desktop. The WPA key is good as it is
> working on the 2 laptops and they are on the network.  The router is set
> to
> assign 10 dhcp addresses and the only two dhcp addresses assigned in the
> router dhcp list are the two laptops.  The desktop pc is set to receive an
> IP
> address through dhcp. Ipconfig shows that the desktop has no IP address.
> I
> have uninstalled and reinstalled the network card with no success. I
> brought
> the wireless network card to a friends house and put it in her pc and it
> connected to her wireless router and we could surf the web, so I don't
> think
> the wireless network card is bad.  My desktop pc is using Windows to
> access
> the wireless network and not the Linksys software.  My wireless router is
> the
> Linksys WRT54G and my Linksys wireless network card is the the WMP54G.  I
> have deleted and rebuilt the wireless network on the desktop pc, disabled
> and
> reenabled the wireless network card and have had no luck.  If anyone has
> any
> suggestions on how to get this pc to connect to the wireless network I
> would
> be super happy to hear them.
>
> Thanks!!
> Natasha
Author
13 Nov 2007 1:50 AM
Jack (MVP-Networking).
Hi
This page would guide you toward assessing the Health of the Network setting
on a troubled computer.
My Wireless does not work - http://www.ezlan.net/wireless.html
The fact that some computers are working well with the Router's WPA does not
mean the the WPA and MAC is set OK for the other computers.
I would try first to disable the MAC and Encryption security in the Router
and all computers, and make sure that all computers are working correctly
with the Wireless and obtaining IP.  When all are working well reinstate the
security measures.
Wireless Basic Configuration - http://www.ezlan.net/Wireless_Config.html
Wireless Security -  http://www.ezlan.net/Wireless_Security.html
Jack (MVP-Networking).
..
Show quote
"Natasha" <Nata***@discussions.microsoft.com> wrote in message
news:BE408220-E11B-46B0-BECF-3D0776BE7F0E@microsoft.com...
> Please someone help me!! I have a wireless network problem.  I have 2
> laptops,  one laptop is running Windows XP and the other laptop is running
> Windows Vista, connected to a Linksys wireless router.  I also have a
> desktop
> pc that was connected to the wireless network through the router, but this
> pc
> won't connect anymore.  The desktop is running Windows XP professional
> service pack 2 and is using a linksys wireless network card.  The desktop
> pc
> detects the wireless network and shows the SSID, but when it tries to
> connect
> it stays in "Acquiring IP Address" for a couple of minutes and then goes
> to
> "Limited or No Connectivity" to the network.  The wireless router is using
> WPA shared key security and mac filtering.  I have verified that the
> desktop
> PC network card mac address is in the router permitted mac list.  I have
> verifed and reentered the wpa key numerous times and have had no success
> connecting to the router from the desktop. The WPA key is good as it is
> working on the 2 laptops and they are on the network.  The router is set
> to
> assign 10 dhcp addresses and the only two dhcp addresses assigned in the
> router dhcp list are the two laptops.  The desktop pc is set to receive an
> IP
> address through dhcp. Ipconfig shows that the desktop has no IP address.
> I
> have uninstalled and reinstalled the network card with no success. I
> brought
> the wireless network card to a friends house and put it in her pc and it
> connected to her wireless router and we could surf the web, so I don't
> think
> the wireless network card is bad.  My desktop pc is using Windows to
> access
> the wireless network and not the Linksys software.  My wireless router is
> the
> Linksys WRT54G and my Linksys wireless network card is the the WMP54G.  I
> have deleted and rebuilt the wireless network on the desktop pc, disabled
> and
> reenabled the wireless network card and have had no luck.  If anyone has
> any
> suggestions on how to get this pc to connect to the wireless network I
> would
> be super happy to hear them.
>
> Thanks!!
> Natasha
Author
16 Nov 2007 8:01 PM
Natasha
Thank you guys for responding :)

Let me give you an update.  I am still having problems connecting my windows
xp professional service pack 2 desktop pc to the linksys wireless router.  I
wasn't able to connect to the router when I gave the desktop pc a static ip
address and wpa security and mac filtering were enabled. Windows showed that
I was connected to the wireless network, but I couldn't ping the router, get
online or see any other computers on the network.  I then followed the steps
for rebuilding the wireless network.  I want to use Windows XP to control my
wireless connection on the linksys wireless adapter and I also want to use
WPA shared key security.  Well, check this out.  I am unable to connect to
the wireless router even when there is no mac filtering or security when I
use windows to control the wireless connection. I get a message saying
"acquiring a network addresss" for a few minutes and then it says limited or
no connectivity.  If I use the linksys software I can connect to the wireless
router using no security, or with using mac filtering and WEP security. 
However I can't seem to use the linksys software to connect to the wireless
router using WPA shared key security. That is why I would like to use windows
to control the wireless connection.  So, I have one Vista laptop and one
windows XP media center laptop connecting to the wireless router that has WPA
shared key security and mac filtering enabled, but I still can't connect the
desktop PC running windows XP service pack 2 to the router using windows to
control the wireless connection.  If anyone has any ideas about what might be
causing this I would be super happy to hear them :)

Thanks again
Natasha

Show quote
"Jack (MVP-Networking)." wrote:

> Hi
> This page would guide you toward assessing the Health of the Network setting
> on a troubled computer.
> My Wireless does not work - http://www.ezlan.net/wireless.html
> The fact that some computers are working well with the Router's WPA does not
> mean the the WPA and MAC is set OK for the other computers.
> I would try first to disable the MAC and Encryption security in the Router
> and all computers, and make sure that all computers are working correctly
> with the Wireless and obtaining IP.  When all are working well reinstate the
> security measures.
> Wireless Basic Configuration - http://www.ezlan.net/Wireless_Config.html
> Wireless Security -  http://www.ezlan.net/Wireless_Security.html
> Jack (MVP-Networking).
> ..
> "Natasha" <Nata***@discussions.microsoft.com> wrote in message
> news:BE408220-E11B-46B0-BECF-3D0776BE7F0E@microsoft.com...
> > Please someone help me!! I have a wireless network problem.  I have 2
> > laptops,  one laptop is running Windows XP and the other laptop is running
> > Windows Vista, connected to a Linksys wireless router.  I also have a
> > desktop
> > pc that was connected to the wireless network through the router, but this
> > pc
> > won't connect anymore.  The desktop is running Windows XP professional
> > service pack 2 and is using a linksys wireless network card.  The desktop
> > pc
> > detects the wireless network and shows the SSID, but when it tries to
> > connect
> > it stays in "Acquiring IP Address" for a couple of minutes and then goes
> > to
> > "Limited or No Connectivity" to the network.  The wireless router is using
> > WPA shared key security and mac filtering.  I have verified that the
> > desktop
> > PC network card mac address is in the router permitted mac list.  I have
> > verifed and reentered the wpa key numerous times and have had no success
> > connecting to the router from the desktop. The WPA key is good as it is
> > working on the 2 laptops and they are on the network.  The router is set
> > to
> > assign 10 dhcp addresses and the only two dhcp addresses assigned in the
> > router dhcp list are the two laptops.  The desktop pc is set to receive an
> > IP
> > address through dhcp. Ipconfig shows that the desktop has no IP address.
> > I
> > have uninstalled and reinstalled the network card with no success. I
> > brought
> > the wireless network card to a friends house and put it in her pc and it
> > connected to her wireless router and we could surf the web, so I don't
> > think
> > the wireless network card is bad.  My desktop pc is using Windows to
> > access
> > the wireless network and not the Linksys software.  My wireless router is
> > the
> > Linksys WRT54G and my Linksys wireless network card is the the WMP54G.  I
> > have deleted and rebuilt the wireless network on the desktop pc, disabled
> > and
> > reenabled the wireless network card and have had no luck.  If anyone has
> > any
> > suggestions on how to get this pc to connect to the wireless network I
> > would
> > be super happy to hear them.
> >
> > Thanks!!
> > Natasha
>
>
Author
17 Nov 2007 9:37 PM
Jack (MVP-Networking).
Hi
The Windows Wireless utility (WZC) depends on the Card's drivers. Thus, if
the original Linksys' Wireless Utility can not do WPA, WZC would not do it
either.
I would suggest that you try Linksys Support too,
http://www.linksys.com/servlet/Satellite?c=L_CASupport_C2&childpagename=US%2FLayout&cid=1166859843981&packedargs=sku%3D1150490054358&pagename=Linksys%2FCommon%2FVisitorWrapper&lid=4398154358B11&displaypage=download
Jack (MVP-Networking).

Show quote
"Natasha" <Nata***@discussions.microsoft.com> wrote in message
news:9A4F4D43-3E9E-4431-ABD5-7E58E0C09FD3@microsoft.com...
> Thank you guys for responding :)
>
> Let me give you an update.  I am still having problems connecting my
> windows
> xp professional service pack 2 desktop pc to the linksys wireless router.
> I
> wasn't able to connect to the router when I gave the desktop pc a static
> ip
> address and wpa security and mac filtering were enabled. Windows showed
> that
> I was connected to the wireless network, but I couldn't ping the router,
> get
> online or see any other computers on the network.  I then followed the
> steps
> for rebuilding the wireless network.  I want to use Windows XP to control
> my
> wireless connection on the linksys wireless adapter and I also want to use
> WPA shared key security.  Well, check this out.  I am unable to connect to
> the wireless router even when there is no mac filtering or security when I
> use windows to control the wireless connection. I get a message saying
> "acquiring a network addresss" for a few minutes and then it says limited
> or
> no connectivity.  If I use the linksys software I can connect to the
> wireless
> router using no security, or with using mac filtering and WEP security.
> However I can't seem to use the linksys software to connect to the
> wireless
> router using WPA shared key security. That is why I would like to use
> windows
> to control the wireless connection.  So, I have one Vista laptop and one
> windows XP media center laptop connecting to the wireless router that has
> WPA
> shared key security and mac filtering enabled, but I still can't connect
> the
> desktop PC running windows XP service pack 2 to the router using windows
> to
> control the wireless connection.  If anyone has any ideas about what might
> be
> causing this I would be super happy to hear them :)
>
> Thanks again
> Natasha
>
> "Jack (MVP-Networking)." wrote:
>
>> Hi
>> This page would guide you toward assessing the Health of the Network
>> setting
>> on a troubled computer.
>> My Wireless does not work - http://www.ezlan.net/wireless.html
>> The fact that some computers are working well with the Router's WPA does
>> not
>> mean the the WPA and MAC is set OK for the other computers.
>> I would try first to disable the MAC and Encryption security in the
>> Router
>> and all computers, and make sure that all computers are working correctly
>> with the Wireless and obtaining IP.  When all are working well reinstate
>> the
>> security measures.
>> Wireless Basic Configuration - http://www.ezlan.net/Wireless_Config.html
>> Wireless Security -  http://www.ezlan.net/Wireless_Security.html
>> Jack (MVP-Networking).
>> ..
>> "Natasha" <Nata***@discussions.microsoft.com> wrote in message
>> news:BE408220-E11B-46B0-BECF-3D0776BE7F0E@microsoft.com...
>> > Please someone help me!! I have a wireless network problem.  I have 2
>> > laptops,  one laptop is running Windows XP and the other laptop is
>> > running
>> > Windows Vista, connected to a Linksys wireless router.  I also have a
>> > desktop
>> > pc that was connected to the wireless network through the router, but
>> > this
>> > pc
>> > won't connect anymore.  The desktop is running Windows XP professional
>> > service pack 2 and is using a linksys wireless network card.  The
>> > desktop
>> > pc
>> > detects the wireless network and shows the SSID, but when it tries to
>> > connect
>> > it stays in "Acquiring IP Address" for a couple of minutes and then
>> > goes
>> > to
>> > "Limited or No Connectivity" to the network.  The wireless router is
>> > using
>> > WPA shared key security and mac filtering.  I have verified that the
>> > desktop
>> > PC network card mac address is in the router permitted mac list.  I
>> > have
>> > verifed and reentered the wpa key numerous times and have had no
>> > success
>> > connecting to the router from the desktop. The WPA key is good as it is
>> > working on the 2 laptops and they are on the network.  The router is
>> > set
>> > to
>> > assign 10 dhcp addresses and the only two dhcp addresses assigned in
>> > the
>> > router dhcp list are the two laptops.  The desktop pc is set to receive
>> > an
>> > IP
>> > address through dhcp. Ipconfig shows that the desktop has no IP
>> > address.
>> > I
>> > have uninstalled and reinstalled the network card with no success. I
>> > brought
>> > the wireless network card to a friends house and put it in her pc and
>> > it
>> > connected to her wireless router and we could surf the web, so I don't
>> > think
>> > the wireless network card is bad.  My desktop pc is using Windows to
>> > access
>> > the wireless network and not the Linksys software.  My wireless router
>> > is
>> > the
>> > Linksys WRT54G and my Linksys wireless network card is the the WMP54G.
>> > I
>> > have deleted and rebuilt the wireless network on the desktop pc,
>> > disabled
>> > and
>> > reenabled the wireless network card and have had no luck.  If anyone
>> > has
>> > any
>> > suggestions on how to get this pc to connect to the wireless network I
>> > would
>> > be super happy to hear them.
>> >
>> > Thanks!!
>> > Natasha
>>
>>

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