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Re: D-Link 3420 and 655 compatibility problem - update

Author
29 Nov 2007 4:46 PM
bjr
Update:
I downloaded and tried to install the recently released firmware for the
3420 - version 1.03 (has some 655 fixes ). The upload appeared to work
and 3420 said it was restarting, but the firmware never took and stayed
at 1.02. I informed DLink tech support and they will look at this.



>>
I passed it along, have not yet heard back.

On Wed, 22 Aug 2007 09:07:07 -0600, bjr <bj-nospam@comcast.net>
wrote:

Show quote
> >Barb Bowman:
> >Any response from D-link on this DGL-3420 DIR-655 interface problem
> >
> >
> >i'll talk to them   :-)
> >
> >On Tue, 14 Aug 2007 07:26:37 -0600, bjr <bj-nospam@comcast.net>
> >wrote:
> >
>>> > > >No acknowledgment as a bug.
>>> > > >
>>> > > >Here is the message they sent to me-
>>> > > >
>>> > > >BJ,
>>> > > >Try the following steps to resolve your issue.
>>> > > >
>>> > > >Access the web configuration of the DIR-655.
>>> > > >
>>> > > >-Go to Wireless> Manual Wireless Network Setup Wizard
>>> > > >*Select 802.11 mode as Mixed 802.11b and 802.11g mode
>>> > > >
>>> > > >-Save Settings.
>>> > > >
>>> > > >Do revert back to us if the issue still persist.
>>> > > >
>>> > > >Should you require further assistance with your D-Link
products, please
>>> > > >reply to this message, or call toll free at 877-453-5465.
>>> > > >
>>> > > >Barb Bowman wrote:
>>>>> > >> >> that would be a bug -- did they acknowledge it as such?
>>>>> > >> >>
>>>>> > >> >> On Tue, 14 Aug 2007 06:19:31 -0600, bjr
<bj-nospam@comcast.net>
>>>>> > >> >> wrote:
>>>>> > >> >>
>>>>>>> > >>> >>> D-Link responded to my tech email I sent them on this
issue.
>>>>>>> > >>> >>> They suggested I try  mixed mode 802.11 b and g.
>>>>>>> > >>> >>> This mode allowed the 3420 to work (but NOT at the
802.11 n and
> >g mode).
>>>>>>> > >>> >>> Note that the Belkin USB F5D7050 and the DWA-652 (not
> >surprising since
>>>>>>> > >>> >>> it pairs with the 655) worked at the mixed 802.11 g
and n setting.
>>>>>>> > >>> >>>
>>>>>>> > >>> >>>
>>>>>>> > >>> >>> Barb Bowman wrote:
>>>>>>>>> > >>>> >>>> what firmware is in the 655?
>>>>>>>>> > >>>> >>>>
>>>>>>>>> > >>>> >>>> can you set the security to WPA-PSK TKIP only?
>>>>>>>>> > >>>> >>>>
>>>>>>>>> > >>>> >>>> On Mon, 13 Aug 2007 18:04:24 -0600, bjr
<bj-nospam@comcast.net>
>>>>>>>>> > >>>> >>>> wrote:
>>>>>>>>> > >>>> >>>>
>>>>>>>>>>> > >>>>> >>>>> Yes to all 3 questions.
>>>>>>>>>>> > >>>>> >>>>>
>>>>>>>>>>> > >>>>> >>>>>
>>>>>>>>>>> > >>>>> >>>>> Barb Bowman wrote:
>>>>>>>>>>>>> > >>>>>> >>>>>> 1. do you have the latest firmware for
the DGL-3420
>>>>>>>>>>>>> > >>>>>> >>>>>>
> >http://support.dlink.com/products/view.asp?productid=DGL%2D3420
>>>>>>>>>>>>> > >>>>>> >>>>>>
>>>>>>>>>>>>> > >>>>>> >>>>>> 2. is the 655 configured for mixed WPA2/WPA?
>>>>>>>>>>>>> > >>>>>> >>>>>>
>>>>>>>>>>>>> > >>>>>> >>>>>> 3. is the 3420 configured for 802.11g
(not turbo) and is
> >the 655 set
>>>>>>>>>>>>> > >>>>>> >>>>>> for 802.11n/g mixed?
>>>>>>>>>>>>> > >>>>>> >>>>>>
>>>>>>>>>>>>> > >>>>>> >>>>>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr
> ><bj-nospam@comcast.net>
>>>>>>>>>>>>> > >>>>>> >>>>>> wrote:
>>>>>>>>>>>>> > >>>>>> >>>>>>
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I have a DGL-3420 (purchased on
06/28/05) that worked
> >with a Belkin
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> Wireless router (F5D7231-4)using WPA
security using
> >802.11G connected to
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> a Dell Inspiron 5100 laptop using XP
Home.
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I decided to go to 802.11N last month
and purchased a
> >DLINK DIR 655. The
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> wired PCs work fine. Not all my
wireless gear works,
> >however.
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I cannot get the DGL-3420 to work
with this new router
> >at WPA. I get the
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> error -encryption is incorrect. I
believe the wireless
> >part of the 655
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> is set up and working ok since I can
get a Belkin USB
> >F5-7050 wireless
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> adapter and a DWA-652 PCMC1A card to
work at WPA in the
> >laptop with the 655.
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I have checked the security settings
several times, but
> >when I do a
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> DGL-3420 site survey, the 3420 sees
the SSID as only at
> >WEP and not WPA.
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> Is the DGL-3420 compatible with the
655? Do I have to
Show quote
> >set up the 655 in
>>>>>>>>>>>>>>> > >>>>>>> >>>>>>> a certain way to get the 3420 to work
with it?
>>>>>>>>>>>>> > >>>>>> >>>>>> --
>>>>>>>>>>>>> > >>>>>> >>>>>>
>>>>>>>>>>>>> > >>>>>> >>>>>> Barb Bowman
>>>>>>>>>>>>> > >>>>>> >>>>>> MS Windows-MVP
>>>>>>>>>>>>> > >>>>>> >>>>>>
> >http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>>>>>>>>>>>>> > >>>>>> >>>>>> http://blogs.digitalmediaphile.com/barb/
>>>>>>>>> > >>>> >>>> --
>>>>>>>>> > >>>> >>>>
>>>>>>>>> > >>>> >>>> Barb Bowman
>>>>>>>>> > >>>> >>>> MS Windows-MVP
>>>>>>>>> > >>>> >>>>
> >http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>>>>>>>>> > >>>> >>>> http://blogs.digitalmediaphile.com/barb/
>>>>> > >> >> --
>>>>> > >> >>
>>>>> > >> >> Barb Bowman
>>>>> > >> >> MS Windows-MVP
>>>>> > >> >>
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Author
29 Nov 2007 5:08 PM
Barb Bowman
thanks for the update.

On Thu, 29 Nov 2007 09:46:50 -0700, bjr <bj-nospam@comcast.net>
wrote:

Show quote
>Update:
>I downloaded and tried to install the recently released firmware for the
>3420 - version 1.03 (has some 655 fixes ). The upload appeared to work
>and 3420 said it was restarting, but the firmware never took and stayed
>at 1.02. I informed DLink tech support and they will look at this.
>
>
>
> >>
>I passed it along, have not yet heard back.
>
>On Wed, 22 Aug 2007 09:07:07 -0600, bjr <bj-nospam@comcast.net>
>wrote:
>
> > >Barb Bowman:
> > >Any response from D-link on this DGL-3420 DIR-655 interface problem
> > >
> > >
> > >i'll talk to them   :-)
> > >
> > >On Tue, 14 Aug 2007 07:26:37 -0600, bjr <bj-nospam@comcast.net>
> > >wrote:
> > >
> >>> > > >No acknowledgment as a bug.
> >>> > > >
> >>> > > >Here is the message they sent to me-
> >>> > > >
> >>> > > >BJ,
> >>> > > >Try the following steps to resolve your issue.
> >>> > > >
> >>> > > >Access the web configuration of the DIR-655.
> >>> > > >
> >>> > > >-Go to Wireless> Manual Wireless Network Setup Wizard
> >>> > > >*Select 802.11 mode as Mixed 802.11b and 802.11g mode
> >>> > > >
> >>> > > >-Save Settings.
> >>> > > >
> >>> > > >Do revert back to us if the issue still persist.
> >>> > > >
> >>> > > >Should you require further assistance with your D-Link
>products, please
> >>> > > >reply to this message, or call toll free at 877-453-5465.
> >>> > > >
> >>> > > >Barb Bowman wrote:
> >>>>> > >> >> that would be a bug -- did they acknowledge it as such?
> >>>>> > >> >>
> >>>>> > >> >> On Tue, 14 Aug 2007 06:19:31 -0600, bjr
><bj-nospam@comcast.net>
> >>>>> > >> >> wrote:
> >>>>> > >> >>
> >>>>>>> > >>> >>> D-Link responded to my tech email I sent them on this
>issue.
> >>>>>>> > >>> >>> They suggested I try  mixed mode 802.11 b and g.
> >>>>>>> > >>> >>> This mode allowed the 3420 to work (but NOT at the
>802.11 n and
> > >g mode).
> >>>>>>> > >>> >>> Note that the Belkin USB F5D7050 and the DWA-652 (not
> > >surprising since
> >>>>>>> > >>> >>> it pairs with the 655) worked at the mixed 802.11 g
>and n setting.
> >>>>>>> > >>> >>>
> >>>>>>> > >>> >>>
> >>>>>>> > >>> >>> Barb Bowman wrote:
> >>>>>>>>> > >>>> >>>> what firmware is in the 655?
> >>>>>>>>> > >>>> >>>>
> >>>>>>>>> > >>>> >>>> can you set the security to WPA-PSK TKIP only?
> >>>>>>>>> > >>>> >>>>
> >>>>>>>>> > >>>> >>>> On Mon, 13 Aug 2007 18:04:24 -0600, bjr
><bj-nospam@comcast.net>
> >>>>>>>>> > >>>> >>>> wrote:
> >>>>>>>>> > >>>> >>>>
> >>>>>>>>>>> > >>>>> >>>>> Yes to all 3 questions.
> >>>>>>>>>>> > >>>>> >>>>>
> >>>>>>>>>>> > >>>>> >>>>>
> >>>>>>>>>>> > >>>>> >>>>> Barb Bowman wrote:
> >>>>>>>>>>>>> > >>>>>> >>>>>> 1. do you have the latest firmware for
>the DGL-3420
> >>>>>>>>>>>>> > >>>>>> >>>>>>
> > >http://support.dlink.com/products/view.asp?productid=DGL%2D3420
> >>>>>>>>>>>>> > >>>>>> >>>>>>
> >>>>>>>>>>>>> > >>>>>> >>>>>> 2. is the 655 configured for mixed WPA2/WPA?
> >>>>>>>>>>>>> > >>>>>> >>>>>>
> >>>>>>>>>>>>> > >>>>>> >>>>>> 3. is the 3420 configured for 802.11g
>(not turbo) and is
> > >the 655 set
> >>>>>>>>>>>>> > >>>>>> >>>>>> for 802.11n/g mixed?
> >>>>>>>>>>>>> > >>>>>> >>>>>>
> >>>>>>>>>>>>> > >>>>>> >>>>>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr
> > ><bj-nospam@comcast.net>
> >>>>>>>>>>>>> > >>>>>> >>>>>> wrote:
> >>>>>>>>>>>>> > >>>>>> >>>>>>
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I have a DGL-3420 (purchased on
>06/28/05) that worked
> > >with a Belkin
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> Wireless router (F5D7231-4)using WPA
>security using
> > >802.11G connected to
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> a Dell Inspiron 5100 laptop using XP
>Home.
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I decided to go to 802.11N last month
>and purchased a
> > >DLINK DIR 655. The
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> wired PCs work fine. Not all my
>wireless gear works,
> > >however.
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I cannot get the DGL-3420 to work
>with this new router
> > >at WPA. I get the
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> error -encryption is incorrect. I
>believe the wireless
> > >part of the 655
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> is set up and working ok since I can
>get a Belkin USB
> > >F5-7050 wireless
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> adapter and a DWA-652 PCMC1A card to
>work at WPA in the
> > >laptop with the 655.
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> I have checked the security settings
>several times, but
> > >when I do a
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> DGL-3420 site survey, the 3420 sees
>the SSID as only at
> > >WEP and not WPA.
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>>
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> Is the DGL-3420 compatible with the
>655? Do I have to
> > >set up the 655 in
> >>>>>>>>>>>>>>> > >>>>>>> >>>>>>> a certain way to get the 3420 to work
>with it?
> >>>>>>>>>>>>> > >>>>>> >>>>>> --
> >>>>>>>>>>>>> > >>>>>> >>>>>>
> >>>>>>>>>>>>> > >>>>>> >>>>>> Barb Bowman
> >>>>>>>>>>>>> > >>>>>> >>>>>> MS Windows-MVP
> >>>>>>>>>>>>> > >>>>>> >>>>>>
> > >http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> >>>>>>>>>>>>> > >>>>>> >>>>>> http://blogs.digitalmediaphile.com/barb/
> >>>>>>>>> > >>>> >>>> --
> >>>>>>>>> > >>>> >>>>
> >>>>>>>>> > >>>> >>>> Barb Bowman
> >>>>>>>>> > >>>> >>>> MS Windows-MVP
> >>>>>>>>> > >>>> >>>>
> > >http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> >>>>>>>>> > >>>> >>>> http://blogs.digitalmediaphile.com/barb/
> >>>>> > >> >> --
> >>>>> > >> >>
> >>>>> > >> >> Barb Bowman
> >>>>> > >> >> MS Windows-MVP
> >>>>> > >> >>
>http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> >>>>> > >> >> http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

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