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GPO Wireless Settings Disappearing

Author
22 Oct 2008 10:21 AM
SCL
Hello All

I am having a strange and random problem with our wireless enabled machines.
All of our wireless settings are controlled by a wireless gpo.  All of our
computers/laptops are Windows XP with SP2.  Each client has KB893357-v2 and
KB917021-v3 hotfixes applied.  We are using Windows 2003 Standard servers
with IAS and server specific certificates.

We have a selection of machines for whatever reason that appear to be losing
their GPO'd controlled settings, which then means they are not able to
connect to the network!

Has anyone experienced this problem before or can someone suggest anything
that we could do to rectify the problem?

Any help is appreciated.

Phill

Author
22 Oct 2008 1:46 PM
Robert L. (MS-MVP)
We need more information to help. What does the GPO do? Is local policy or
domain policy?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
Show quoteHide quote
"SCL" <S**@discussions.microsoft.com> wrote in message
news:8B5CF67D-1646-4AB3-B0BF-30A4C9C62B9D@microsoft.com...
> Hello All
>
> I am having a strange and random problem with our wireless enabled
> machines.
> All of our wireless settings are controlled by a wireless gpo.  All of our
> computers/laptops are Windows XP with SP2.  Each client has KB893357-v2
> and
> KB917021-v3 hotfixes applied.  We are using Windows 2003 Standard servers
> with IAS and server specific certificates.
>
> We have a selection of machines for whatever reason that appear to be
> losing
> their GPO'd controlled settings, which then means they are not able to
> connect to the network!
>
> Has anyone experienced this problem before or can someone suggest anything
> that we could do to rectify the problem?
>
> Any help is appreciated.
>
> Phill
Author
22 Oct 2008 3:57 PM
SCL
Sorry for the long reply but below is the contents of the policies that we
are using.  These policies are enforced on all machines and it is only a
small handful of machines that are having the problem.  One day they are
working and the next they are not.

We are using two policies for the wireless and I believe all are domain
policies.

The first GPO we have called Wi-Fi3 WPA2. The settings for this are as
follows:

Computer Configuration (Enabled) > Windows Settings > Wireless Network >
General >
         Name   Wi-Fi 3 WPA2
         Description   Third POLICY
         Check for policy changes every   180 minutes
         Networks to access   Access point (infrastructure) networks only
         Use Windows to configure wireless network settings for clients  
Enabled
         Automatically connect to non-preferred networks   Disabled

The following settings have been made using Vista to amend the WiFi 3 WPA2
policy as XP doesn't have a policy for WPA2.

Global Settings >
         Use Windows wireless LAN network services for clients   Enabled
         Allow user to view denied networks   Enabled
         Allow everyone to create all user profiles   Enabled

Network Filters >
         Use Windows wireless LAN network services for clients   Enabled
         Allow user to view denied networks   Enabled
         Allow everyone to create all user profiles   Enabled

Preferred Network Profiles > OUR NETWORK NAME
         Use Windows wireless LAN network services for clients   Enabled
         Allow user to view denied networks   Enabled
         Allow everyone to create all user profiles   Enabled

Security Settings >
         Authentication   WPA2
         Encryption   AES
         Use 802.1X   Enabled
         Pairwise Master Key (PMK)   Caching Enabled
         PMK Time-to-Live (minutes)   720
         Number of Entries in PMK Cache   128
         Use Network Pre-authentication   Disabled

IEEE 802.1X Settings >
         Computer Authentication   User re-authentication
         Maximum EAPOL-Start Messages Sent   3
         Held Period (seconds)   1
         Start Period (seconds)   5
         Authentication Period (seconds)   18

The PKI Policy is as follows:

Computer Configuration (Enabled) > Windows Settings > Security Settings >
Public Key Policies/Autoenrollment Settings >
         Enroll certificates automatically   Enabled
         Renew expired certificates, update pending certificates, and remove
revoked certificates   Disabled
         Update certificates that use certificate templates   Disabled

Public Key Policies/Encrypting File System
         Allow users to encrypt files using Encrypting File System (EFS)  
Enabled

Public Key Policies/Trusted Root Certification Authorities
         Allow users to select new root certification authorities (CAs) to
trust   Enabled
         Client computers can trust the following certificate stores  
Third-Party Root Certification Authorities and Enterprise Root Certification
Authorities
         To perform certificate-based authentication of users and computers,
CAs must meet the following criteria   Registered in Active Directory only

Certificates
This lists the trusted certificates that each client must have to connect to
the network

I hope this is enough information as I couldn't extract anymore out of the
GPO's.  If you need anymore information please let me know.

Phill

Show quoteHide quote
"Robert L. (MS-MVP)" wrote:

> We need more information to help. What does the GPO do? Is local policy or
> domain policy?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "SCL" <S**@discussions.microsoft.com> wrote in message
> news:8B5CF67D-1646-4AB3-B0BF-30A4C9C62B9D@microsoft.com...
> > Hello All
> >
> > I am having a strange and random problem with our wireless enabled
> > machines.
> > All of our wireless settings are controlled by a wireless gpo.  All of our
> > computers/laptops are Windows XP with SP2.  Each client has KB893357-v2
> > and
> > KB917021-v3 hotfixes applied.  We are using Windows 2003 Standard servers
> > with IAS and server specific certificates.
> >
> > We have a selection of machines for whatever reason that appear to be
> > losing
> > their GPO'd controlled settings, which then means they are not able to
> > connect to the network!
> >
> > Has anyone experienced this problem before or can someone suggest anything
> > that we could do to rectify the problem?
> >
> > Any help is appreciated.
> >
> > Phill
>
>
Author
22 Oct 2008 10:13 PM
Robert L. (MS-MVP)
Can the problematic computers connect to the wireless? If not, any errors in
the IAS event viewer?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
Show quoteHide quote
"SCL" <S**@discussions.microsoft.com> wrote in message
news:122F6E59-35D8-4FEC-92C1-774C3F4F9908@microsoft.com...
> Sorry for the long reply but below is the contents of the policies that we
> are using.  These policies are enforced on all machines and it is only a
> small handful of machines that are having the problem.  One day they are
> working and the next they are not.
>
> We are using two policies for the wireless and I believe all are domain
> policies.
>
> The first GPO we have called Wi-Fi3 WPA2. The settings for this are as
> follows:
>
> Computer Configuration (Enabled) > Windows Settings > Wireless Network >
> General >
>         Name   Wi-Fi 3 WPA2
>         Description   Third POLICY
>         Check for policy changes every   180 minutes
>         Networks to access   Access point (infrastructure) networks only
>         Use Windows to configure wireless network settings for clients
> Enabled
>         Automatically connect to non-preferred networks   Disabled
>
> The following settings have been made using Vista to amend the WiFi 3 WPA2
> policy as XP doesn't have a policy for WPA2.
>
> Global Settings >
>         Use Windows wireless LAN network services for clients   Enabled
>         Allow user to view denied networks   Enabled
>         Allow everyone to create all user profiles   Enabled
>
> Network Filters >
>         Use Windows wireless LAN network services for clients   Enabled
>         Allow user to view denied networks   Enabled
>         Allow everyone to create all user profiles   Enabled
>
> Preferred Network Profiles > OUR NETWORK NAME
>         Use Windows wireless LAN network services for clients   Enabled
>         Allow user to view denied networks   Enabled
>         Allow everyone to create all user profiles   Enabled
>
> Security Settings >
>         Authentication   WPA2
>         Encryption   AES
>         Use 802.1X   Enabled
>         Pairwise Master Key (PMK)   Caching Enabled
>         PMK Time-to-Live (minutes)   720
>         Number of Entries in PMK Cache   128
>         Use Network Pre-authentication   Disabled
>
> IEEE 802.1X Settings >
>         Computer Authentication   User re-authentication
>         Maximum EAPOL-Start Messages Sent   3
>         Held Period (seconds)   1
>         Start Period (seconds)   5
>         Authentication Period (seconds)   18
>
> The PKI Policy is as follows:
>
> Computer Configuration (Enabled) > Windows Settings > Security Settings >
> Public Key Policies/Autoenrollment Settings >
>         Enroll certificates automatically   Enabled
>         Renew expired certificates, update pending certificates, and
> remove
> revoked certificates   Disabled
>         Update certificates that use certificate templates   Disabled
>
> Public Key Policies/Encrypting File System
>         Allow users to encrypt files using Encrypting File System (EFS)
> Enabled
>
> Public Key Policies/Trusted Root Certification Authorities
>         Allow users to select new root certification authorities (CAs) to
> trust   Enabled
>         Client computers can trust the following certificate stores
> Third-Party Root Certification Authorities and Enterprise Root
> Certification
> Authorities
>         To perform certificate-based authentication of users and
> computers,
> CAs must meet the following criteria   Registered in Active Directory only
>
> Certificates
> This lists the trusted certificates that each client must have to connect
> to
> the network
>
> I hope this is enough information as I couldn't extract anymore out of the
> GPO's.  If you need anymore information please let me know.
>
> Phill
>
> "Robert L. (MS-MVP)" wrote:
>
>> We need more information to help. What does the GPO do? Is local policy
>> or
>> domain policy?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "SCL" <S**@discussions.microsoft.com> wrote in message
>> news:8B5CF67D-1646-4AB3-B0BF-30A4C9C62B9D@microsoft.com...
>> > Hello All
>> >
>> > I am having a strange and random problem with our wireless enabled
>> > machines.
>> > All of our wireless settings are controlled by a wireless gpo.  All of
>> > our
>> > computers/laptops are Windows XP with SP2.  Each client has KB893357-v2
>> > and
>> > KB917021-v3 hotfixes applied.  We are using Windows 2003 Standard
>> > servers
>> > with IAS and server specific certificates.
>> >
>> > We have a selection of machines for whatever reason that appear to be
>> > losing
>> > their GPO'd controlled settings, which then means they are not able to
>> > connect to the network!
>> >
>> > Has anyone experienced this problem before or can someone suggest
>> > anything
>> > that we could do to rectify the problem?
>> >
>> > Any help is appreciated.
>> >
>> > Phill
>>
>>
Author
23 Oct 2008 7:56 AM
SCL
The problematic computers can connect when they have the GPO's, the problem
happens when the GPO's themselves seem to be removed from the machines for no
reason.

The stupidity of it is, the computers have been working for
days/weeks/months without problem and then the user logs onto their machine
and for whatever reason the machine doesn't receive/keep the GPO's that have
been applied for the wireless.

We know the machines have kept other GPO's for example we GPO the Windows
Firewall and these machines still have the correct settings.

Phill

Show quoteHide quote
"Robert L. (MS-MVP)" wrote:

> Can the problematic computers connect to the wireless? If not, any errors in
> the IAS event viewer?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "SCL" <S**@discussions.microsoft.com> wrote in message
> news:122F6E59-35D8-4FEC-92C1-774C3F4F9908@microsoft.com...
> > Sorry for the long reply but below is the contents of the policies that we
> > are using.  These policies are enforced on all machines and it is only a
> > small handful of machines that are having the problem.  One day they are
> > working and the next they are not.
> >
> > We are using two policies for the wireless and I believe all are domain
> > policies.
> >
> > The first GPO we have called Wi-Fi3 WPA2. The settings for this are as
> > follows:
> >
> > Computer Configuration (Enabled) > Windows Settings > Wireless Network >
> > General >
> >         Name   Wi-Fi 3 WPA2
> >         Description   Third POLICY
> >         Check for policy changes every   180 minutes
> >         Networks to access   Access point (infrastructure) networks only
> >         Use Windows to configure wireless network settings for clients
> > Enabled
> >         Automatically connect to non-preferred networks   Disabled
> >
> > The following settings have been made using Vista to amend the WiFi 3 WPA2
> > policy as XP doesn't have a policy for WPA2.
> >
> > Global Settings >
> >         Use Windows wireless LAN network services for clients   Enabled
> >         Allow user to view denied networks   Enabled
> >         Allow everyone to create all user profiles   Enabled
> >
> > Network Filters >
> >         Use Windows wireless LAN network services for clients   Enabled
> >         Allow user to view denied networks   Enabled
> >         Allow everyone to create all user profiles   Enabled
> >
> > Preferred Network Profiles > OUR NETWORK NAME
> >         Use Windows wireless LAN network services for clients   Enabled
> >         Allow user to view denied networks   Enabled
> >         Allow everyone to create all user profiles   Enabled
> >
> > Security Settings >
> >         Authentication   WPA2
> >         Encryption   AES
> >         Use 802.1X   Enabled
> >         Pairwise Master Key (PMK)   Caching Enabled
> >         PMK Time-to-Live (minutes)   720
> >         Number of Entries in PMK Cache   128
> >         Use Network Pre-authentication   Disabled
> >
> > IEEE 802.1X Settings >
> >         Computer Authentication   User re-authentication
> >         Maximum EAPOL-Start Messages Sent   3
> >         Held Period (seconds)   1
> >         Start Period (seconds)   5
> >         Authentication Period (seconds)   18
> >
> > The PKI Policy is as follows:
> >
> > Computer Configuration (Enabled) > Windows Settings > Security Settings >
> > Public Key Policies/Autoenrollment Settings >
> >         Enroll certificates automatically   Enabled
> >         Renew expired certificates, update pending certificates, and
> > remove
> > revoked certificates   Disabled
> >         Update certificates that use certificate templates   Disabled
> >
> > Public Key Policies/Encrypting File System
> >         Allow users to encrypt files using Encrypting File System (EFS)
> > Enabled
> >
> > Public Key Policies/Trusted Root Certification Authorities
> >         Allow users to select new root certification authorities (CAs) to
> > trust   Enabled
> >         Client computers can trust the following certificate stores
> > Third-Party Root Certification Authorities and Enterprise Root
> > Certification
> > Authorities
> >         To perform certificate-based authentication of users and
> > computers,
> > CAs must meet the following criteria   Registered in Active Directory only
> >
> > Certificates
> > This lists the trusted certificates that each client must have to connect
> > to
> > the network
> >
> > I hope this is enough information as I couldn't extract anymore out of the
> > GPO's.  If you need anymore information please let me know.
> >
> > Phill
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> We need more information to help. What does the GPO do? Is local policy
> >> or
> >> domain policy?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "SCL" <S**@discussions.microsoft.com> wrote in message
> >> news:8B5CF67D-1646-4AB3-B0BF-30A4C9C62B9D@microsoft.com...
> >> > Hello All
> >> >
> >> > I am having a strange and random problem with our wireless enabled
> >> > machines.
> >> > All of our wireless settings are controlled by a wireless gpo.  All of
> >> > our
> >> > computers/laptops are Windows XP with SP2.  Each client has KB893357-v2
> >> > and
> >> > KB917021-v3 hotfixes applied.  We are using Windows 2003 Standard
> >> > servers
> >> > with IAS and server specific certificates.
> >> >
> >> > We have a selection of machines for whatever reason that appear to be
> >> > losing
> >> > their GPO'd controlled settings, which then means they are not able to
> >> > connect to the network!
> >> >
> >> > Has anyone experienced this problem before or can someone suggest
> >> > anything
> >> > that we could do to rectify the problem?
> >> >
> >> > Any help is appreciated.
> >> >
> >> > Phill
> >>
> >>
>
>
Author
23 Oct 2008 8:12 AM
SCL
Forgot to mention there are no entries in the IAS logs when these computers
fail to connect due to no wireless settings.

Show quoteHide quote
"SCL" wrote:

> The problematic computers can connect when they have the GPO's, the problem
> happens when the GPO's themselves seem to be removed from the machines for no
> reason.
>
> The stupidity of it is, the computers have been working for
> days/weeks/months without problem and then the user logs onto their machine
> and for whatever reason the machine doesn't receive/keep the GPO's that have
> been applied for the wireless.
>
> We know the machines have kept other GPO's for example we GPO the Windows
> Firewall and these machines still have the correct settings.
>
> Phill
>
> "Robert L. (MS-MVP)" wrote:
>
> > Can the problematic computers connect to the wireless? If not, any errors in
> > the IAS event viewer?
> >
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> > http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> > http://www.HowToNetworking.com
> > "SCL" <S**@discussions.microsoft.com> wrote in message
> > news:122F6E59-35D8-4FEC-92C1-774C3F4F9908@microsoft.com...
> > > Sorry for the long reply but below is the contents of the policies that we
> > > are using.  These policies are enforced on all machines and it is only a
> > > small handful of machines that are having the problem.  One day they are
> > > working and the next they are not.
> > >
> > > We are using two policies for the wireless and I believe all are domain
> > > policies.
> > >
> > > The first GPO we have called Wi-Fi3 WPA2. The settings for this are as
> > > follows:
> > >
> > > Computer Configuration (Enabled) > Windows Settings > Wireless Network >
> > > General >
> > >         Name   Wi-Fi 3 WPA2
> > >         Description   Third POLICY
> > >         Check for policy changes every   180 minutes
> > >         Networks to access   Access point (infrastructure) networks only
> > >         Use Windows to configure wireless network settings for clients
> > > Enabled
> > >         Automatically connect to non-preferred networks   Disabled
> > >
> > > The following settings have been made using Vista to amend the WiFi 3 WPA2
> > > policy as XP doesn't have a policy for WPA2.
> > >
> > > Global Settings >
> > >         Use Windows wireless LAN network services for clients   Enabled
> > >         Allow user to view denied networks   Enabled
> > >         Allow everyone to create all user profiles   Enabled
> > >
> > > Network Filters >
> > >         Use Windows wireless LAN network services for clients   Enabled
> > >         Allow user to view denied networks   Enabled
> > >         Allow everyone to create all user profiles   Enabled
> > >
> > > Preferred Network Profiles > OUR NETWORK NAME
> > >         Use Windows wireless LAN network services for clients   Enabled
> > >         Allow user to view denied networks   Enabled
> > >         Allow everyone to create all user profiles   Enabled
> > >
> > > Security Settings >
> > >         Authentication   WPA2
> > >         Encryption   AES
> > >         Use 802.1X   Enabled
> > >         Pairwise Master Key (PMK)   Caching Enabled
> > >         PMK Time-to-Live (minutes)   720
> > >         Number of Entries in PMK Cache   128
> > >         Use Network Pre-authentication   Disabled
> > >
> > > IEEE 802.1X Settings >
> > >         Computer Authentication   User re-authentication
> > >         Maximum EAPOL-Start Messages Sent   3
> > >         Held Period (seconds)   1
> > >         Start Period (seconds)   5
> > >         Authentication Period (seconds)   18
> > >
> > > The PKI Policy is as follows:
> > >
> > > Computer Configuration (Enabled) > Windows Settings > Security Settings >
> > > Public Key Policies/Autoenrollment Settings >
> > >         Enroll certificates automatically   Enabled
> > >         Renew expired certificates, update pending certificates, and
> > > remove
> > > revoked certificates   Disabled
> > >         Update certificates that use certificate templates   Disabled
> > >
> > > Public Key Policies/Encrypting File System
> > >         Allow users to encrypt files using Encrypting File System (EFS)
> > > Enabled
> > >
> > > Public Key Policies/Trusted Root Certification Authorities
> > >         Allow users to select new root certification authorities (CAs) to
> > > trust   Enabled
> > >         Client computers can trust the following certificate stores
> > > Third-Party Root Certification Authorities and Enterprise Root
> > > Certification
> > > Authorities
> > >         To perform certificate-based authentication of users and
> > > computers,
> > > CAs must meet the following criteria   Registered in Active Directory only
> > >
> > > Certificates
> > > This lists the trusted certificates that each client must have to connect
> > > to
> > > the network
> > >
> > > I hope this is enough information as I couldn't extract anymore out of the
> > > GPO's.  If you need anymore information please let me know.
> > >
> > > Phill
> > >
> > > "Robert L. (MS-MVP)" wrote:
> > >
> > >> We need more information to help. What does the GPO do? Is local policy
> > >> or
> > >> domain policy?
> > >>
> > >> --
> > >> Bob Lin, MS-MVP, MCSE & CNE
> > >> Networking, Internet, Routing, VPN Troubleshooting on
> > >> http://www.ChicagoTech.net
> > >> How to Setup Windows, Network, VPN & Remote Access on
> > >> http://www.HowToNetworking.com
> > >> "SCL" <S**@discussions.microsoft.com> wrote in message
> > >> news:8B5CF67D-1646-4AB3-B0BF-30A4C9C62B9D@microsoft.com...
> > >> > Hello All
> > >> >
> > >> > I am having a strange and random problem with our wireless enabled
> > >> > machines.
> > >> > All of our wireless settings are controlled by a wireless gpo.  All of
> > >> > our
> > >> > computers/laptops are Windows XP with SP2.  Each client has KB893357-v2
> > >> > and
> > >> > KB917021-v3 hotfixes applied.  We are using Windows 2003 Standard
> > >> > servers
> > >> > with IAS and server specific certificates.
> > >> >
> > >> > We have a selection of machines for whatever reason that appear to be
> > >> > losing
> > >> > their GPO'd controlled settings, which then means they are not able to
> > >> > connect to the network!
> > >> >
> > >> > Has anyone experienced this problem before or can someone suggest
> > >> > anything
> > >> > that we could do to rectify the problem?
> > >> >
> > >> > Any help is appreciated.
> > >> >
> > >> > Phill
> > >>
> > >>
> >
> >