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Add new PC to home networkdesktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP Home also Ethernet-connected to the same router. The router is Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs and a Gateway PC running Windows ME have been connected and running this way for about two years. I began the replacement by connecting the HP and installed each connection as I disconnected the VAIO. When I powered up the HP, it did not recognize the network. So, I went to control panel, network connections, and local area connection and setup the HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address and DNS server address automatically. Whenever I connected PC's on this network in the past, that is all that was necessary. The new PCs obtain their addresses from the LinkSys router that served as a 192.168.1.1 DHCP server. The new HP, however, would not accept the address and would instead insert a default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 instead of 255.255.255.0. When I called HP Support, the technician had me connect the PC directly to the DSL modem, bypassing the LinkSys router. This required me to readdress the PC with the static IP address provided by AT&T along with the addresses of their DSN servers. This allowed the HP PC to successfully connect to the Internet. That would be fine if I had no other PCs to share the DSL connection. But, I do and they work fine through the router on a secure private local network. So this direct connect is not a solution. But, HP says the PC works fine and they would offer no further support, but that I should call my ISP. I called AT&T and they said the HP PC works fine through the DSL modem and they don't support LinkSys routers so it's not their problem, I should call LinkSys. I called LinkSys and they said the router is doing what it's supposed to as evidenced by the successful connection of the Sony and Gateway PCs; I should call Microsoft, as Windows is not picking up the IP address from the DHCP server. The Microsoft Support web page says if Windows XP Media Center Edition 2002 was installed on the computer when I purchased it, I must contact the computer manufacturer, HP. So I came full circle back to HP. But, before I do, can anyone offer assistance? To test the connection, setup static IP to access other computers or internet. This search result may help,
Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... http://www.chicagotech.net/troubleshootingipconfig.htm Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP Home also Ethernet-connected to the same router. The router is Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs and a Gateway PC running Windows ME have been connected and running this way for about two years. I began the replacement by connecting the HP and installed each connection as I disconnected the VAIO. When I powered up the HP, it did not recognize the network. So, I went to control panel, network connections, and local area connection and setup the HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address and DNS server address automatically. Whenever I connected PC's on this network in the past, that is all that was necessary. The new PCs obtain their addresses from the LinkSys router that served as a 192.168.1.1 DHCP server. The new HP, however, would not accept the address and would instead insert a default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 instead of 255.255.255.0. When I called HP Support, the technician had me connect the PC directly to the DSL modem, bypassing the LinkSys router. This required me to readdress the PC with the static IP address provided by AT&T along with the addresses of their DSN servers. This allowed the HP PC to successfully connect to the Internet. That would be fine if I had no other PCs to share the DSL connection. But, I do and they work fine through the router on a secure private local network. So this direct connect is not a solution. But, HP says the PC works fine and they would offer no further support, but that I should call my ISP. I called AT&T and they said the HP PC works fine through the DSL modem and they don't support LinkSys routers so it's not their problem, I should call LinkSys. I called LinkSys and they said the router is doing what it's supposed to as evidenced by the successful connection of the Sony and Gateway PCs; I should call Microsoft, as Windows is not picking up the IP address from the DHCP server. The Microsoft Support web page says if Windows XP Media Center Edition 2002 was installed on the computer when I purchased it, I must contact the computer manufacturer, HP. So I came full circle back to HP. But, before I do, can anyone offer assistance? Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask
255.255.255.0 and this seems to get me further but IE7 will not fully populate the screen. The status indicates 'waiting for ...' a URL. The zone also says 'unkown'. I am using Norton Internet Security 2007 but the results are the same weather I disable it or not. I'm checking the troubleshooting links now. Show quoteHide quote "Robert L [MVP - Networking]" wrote: > To test the connection, setup static IP to access other computers or internet. This search result may help, > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > http://www.chicagotech.net/troubleshootingipconfig.htm > > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > Home also Ethernet-connected to the same router. The router is > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > and a Gateway PC running Windows ME have been connected and running this way > for about two years. > > I began the replacement by connecting the HP and installed each connection > as I disconnected the VAIO. > > When I powered up the HP, it did not recognize the network. So, I went to > control panel, network connections, and local area connection and setup the > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > and DNS server address automatically. > > Whenever I connected PC's on this network in the past, that is all that was > necessary. The new PCs obtain their addresses from the LinkSys router that > served as a 192.168.1.1 DHCP server. > > The new HP, however, would not accept the address and would instead insert a > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > instead of 255.255.255.0. > > When I called HP Support, the technician had me connect the PC directly to > the DSL modem, bypassing the LinkSys router. This required me to readdress > the PC with the static IP address provided by AT&T along with the addresses > of their DSN servers. This allowed the HP PC to successfully connect to the > Internet. > > That would be fine if I had no other PCs to share the DSL connection. But, I > do and they work fine through the router on a secure private local network. > So this direct connect is not a solution. But, HP says the PC works fine and > they would offer no further support, but that I should call my ISP. > > I called AT&T and they said the HP PC works fine through the DSL modem and > they don't support LinkSys routers so it's not their problem, I should call > LinkSys. > > I called LinkSys and they said the router is doing what it's supposed to as > evidenced by the successful connection of the Sony and Gateway PCs; I should > call Microsoft, as Windows is not picking up the IP address from the DHCP > server. > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > was installed on the computer when I purchased it, I must contact the > computer manufacturer, HP. > > So I came full circle back to HP. But, before I do, can anyone offer > assistance? > > > Did you setup DNS? Please post the result of ipconfig /all.
Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "DougE" <Do***@discussions.microsoft.com> wrote in message news:01553EF3-A8DF-4E42-B628-9566B44D658E@microsoft.com... Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask 255.255.255.0 and this seems to get me further but IE7 will not fully populate the screen. The status indicates 'waiting for ...' a URL. The zone also says 'unkown'. I am using Norton Internet Security 2007 but the results are the same weather I disable it or not. I'm checking the troubleshooting links now. Show quoteHide quote "Robert L [MVP - Networking]" wrote: > To test the connection, setup static IP to access other computers or internet. This search result may help, > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > http://www.chicagotech.net/troubleshootingipconfig.htm > > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > Home also Ethernet-connected to the same router. The router is > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > and a Gateway PC running Windows ME have been connected and running this way > for about two years. > > I began the replacement by connecting the HP and installed each connection > as I disconnected the VAIO. > > When I powered up the HP, it did not recognize the network. So, I went to > control panel, network connections, and local area connection and setup the > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > and DNS server address automatically. > > Whenever I connected PC's on this network in the past, that is all that was > necessary. The new PCs obtain their addresses from the LinkSys router that > served as a 192.168.1.1 DHCP server. > > The new HP, however, would not accept the address and would instead insert a > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > instead of 255.255.255.0. > > When I called HP Support, the technician had me connect the PC directly to > the DSL modem, bypassing the LinkSys router. This required me to readdress > the PC with the static IP address provided by AT&T along with the addresses > of their DSN servers. This allowed the HP PC to successfully connect to the > Internet. > > That would be fine if I had no other PCs to share the DSL connection. But, I > do and they work fine through the router on a secure private local network. > So this direct connect is not a solution. But, HP says the PC works fine and > they would offer no further support, but that I should call my ISP. > > I called AT&T and they said the HP PC works fine through the DSL modem and > they don't support LinkSys routers so it's not their problem, I should call > LinkSys. > > I called LinkSys and they said the router is doing what it's supposed to as > evidenced by the successful connection of the Sony and Gateway PCs; I should > call Microsoft, as Windows is not picking up the IP address from the DHCP > server. > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > was installed on the computer when I purchased it, I must contact the > computer manufacturer, HP. > > So I came full circle back to HP. But, before I do, can anyone offer > assistance? > > > Node type .........Hybrid
IP routing enabled.....NO WINS Proxy enabled....No Connection - specific DNS Suffix . : Description ...........Intel<R> PRO/100 VE Physical Address............00-18-F3-D1-EC-8C DHCP Enabled.....No IP Address............192.168.1.155 Subnet Mask.........255.255.255.0 DEfault Gateway...........192.168.1.1 DNS servers.........206.12.28.12 .........151.164.1.8 Show quoteHide quote "Robert L [MVP - Networking]" wrote: > Did you setup DNS? Please post the result of ipconfig /all. > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "DougE" <Do***@discussions.microsoft.com> wrote in message news:01553EF3-A8DF-4E42-B628-9566B44D658E@microsoft.com... > Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask > 255.255.255.0 and this seems to get me further but IE7 will not fully > populate the screen. The status indicates 'waiting for ...' a URL. The zone > also says 'unkown'. I am using Norton Internet Security 2007 but the results > are the same weather I disable it or not. I'm checking the troubleshooting > links now. > > > "Robert L [MVP - Networking]" wrote: > > > To test the connection, setup static IP to access other computers or internet. This search result may help, > > > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > > http://www.chicagotech.net/troubleshootingipconfig.htm > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > > Home also Ethernet-connected to the same router. The router is > > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > > and a Gateway PC running Windows ME have been connected and running this way > > for about two years. > > > > I began the replacement by connecting the HP and installed each connection > > as I disconnected the VAIO. > > > > When I powered up the HP, it did not recognize the network. So, I went to > > control panel, network connections, and local area connection and setup the > > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > > and DNS server address automatically. > > > > Whenever I connected PC's on this network in the past, that is all that was > > necessary. The new PCs obtain their addresses from the LinkSys router that > > served as a 192.168.1.1 DHCP server. > > > > The new HP, however, would not accept the address and would instead insert a > > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > > instead of 255.255.255.0. > > > > When I called HP Support, the technician had me connect the PC directly to > > the DSL modem, bypassing the LinkSys router. This required me to readdress > > the PC with the static IP address provided by AT&T along with the addresses > > of their DSN servers. This allowed the HP PC to successfully connect to the > > Internet. > > > > That would be fine if I had no other PCs to share the DSL connection. But, I > > do and they work fine through the router on a secure private local network. > > So this direct connect is not a solution. But, HP says the PC works fine and > > they would offer no further support, but that I should call my ISP. > > > > I called AT&T and they said the HP PC works fine through the DSL modem and > > they don't support LinkSys routers so it's not their problem, I should call > > LinkSys. > > > > I called LinkSys and they said the router is doing what it's supposed to as > > evidenced by the successful connection of the Sony and Gateway PCs; I should > > call Microsoft, as Windows is not picking up the IP address from the DHCP > > server. > > > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > > was installed on the computer when I purchased it, I must contact the > > computer manufacturer, HP. > > > > So I came full circle back to HP. But, before I do, can anyone offer > > assistance? > > > > > > Assuming 206.12.28.12 and 151.164.1.8 are the ISP DNS, can you ping yahoo.com?
Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "DougE" <Do***@discussions.microsoft.com> wrote in message news:67FC320C-E3C4-4209-A82B-8ED487BE7627@microsoft.com... Node type .........HybridIP routing enabled.....NO WINS Proxy enabled....No Connection - specific DNS Suffix . : Description ...........Intel<R> PRO/100 VE Physical Address............00-18-F3-D1-EC-8C DHCP Enabled.....No IP Address............192.168.1.155 Subnet Mask.........255.255.255.0 DEfault Gateway...........192.168.1.1 DNS servers.........206.12.28.12 .........151.164.1.8 Show quoteHide quote "Robert L [MVP - Networking]" wrote: > Did you setup DNS? Please post the result of ipconfig /all. > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "DougE" <Do***@discussions.microsoft.com> wrote in message news:01553EF3-A8DF-4E42-B628-9566B44D658E@microsoft.com... > Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask > 255.255.255.0 and this seems to get me further but IE7 will not fully > populate the screen. The status indicates 'waiting for ...' a URL. The zone > also says 'unkown'. I am using Norton Internet Security 2007 but the results > are the same weather I disable it or not. I'm checking the troubleshooting > links now. > > > "Robert L [MVP - Networking]" wrote: > > > To test the connection, setup static IP to access other computers or internet. This search result may help, > > > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > > http://www.chicagotech.net/troubleshootingipconfig.htm > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > > Home also Ethernet-connected to the same router. The router is > > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > > and a Gateway PC running Windows ME have been connected and running this way > > for about two years. > > > > I began the replacement by connecting the HP and installed each connection > > as I disconnected the VAIO. > > > > When I powered up the HP, it did not recognize the network. So, I went to > > control panel, network connections, and local area connection and setup the > > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > > and DNS server address automatically. > > > > Whenever I connected PC's on this network in the past, that is all that was > > necessary. The new PCs obtain their addresses from the LinkSys router that > > served as a 192.168.1.1 DHCP server. > > > > The new HP, however, would not accept the address and would instead insert a > > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > > instead of 255.255.255.0. > > > > When I called HP Support, the technician had me connect the PC directly to > > the DSL modem, bypassing the LinkSys router. This required me to readdress > > the PC with the static IP address provided by AT&T along with the addresses > > of their DSN servers. This allowed the HP PC to successfully connect to the > > Internet. > > > > That would be fine if I had no other PCs to share the DSL connection. But, I > > do and they work fine through the router on a secure private local network. > > So this direct connect is not a solution. But, HP says the PC works fine and > > they would offer no further support, but that I should call my ISP. > > > > I called AT&T and they said the HP PC works fine through the DSL modem and > > they don't support LinkSys routers so it's not their problem, I should call > > LinkSys. > > > > I called LinkSys and they said the router is doing what it's supposed to as > > evidenced by the successful connection of the Sony and Gateway PCs; I should > > call Microsoft, as Windows is not picking up the IP address from the DHCP > > server. > > > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > > was installed on the computer when I purchased it, I must contact the > > computer manufacturer, HP. > > > > So I came full circle back to HP. But, before I do, can anyone offer > > assistance? > > > > > > I ping'd Yahoo.com and received 3 of 4 with average time of 89 ms. One timed
out. The second time all 4 were successful with average time of 89 ms. Yes, those addresses are the ISP's DNS. Show quoteHide quote "Robert L [MVP - Networking]" wrote: > Assuming 206.12.28.12 and 151.164.1.8 are the ISP DNS, can you ping yahoo.com? > > > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > "DougE" <Do***@discussions.microsoft.com> wrote in message news:67FC320C-E3C4-4209-A82B-8ED487BE7627@microsoft.com... > Node type .........Hybrid > IP routing enabled.....NO > WINS Proxy enabled....No > > Connection - specific DNS Suffix . : > Description ...........Intel<R> PRO/100 VE > Physical Address............00-18-F3-D1-EC-8C > DHCP Enabled.....No > IP Address............192.168.1.155 > Subnet Mask.........255.255.255.0 > DEfault Gateway...........192.168.1.1 > DNS servers.........206.12.28.12 > .........151.164.1.8 > > > "Robert L [MVP - Networking]" wrote: > > > Did you setup DNS? Please post the result of ipconfig /all. > > > > Bob Lin, MS-MVP, MCSE & CNE > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:01553EF3-A8DF-4E42-B628-9566B44D658E@microsoft.com... > > Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask > > 255.255.255.0 and this seems to get me further but IE7 will not fully > > populate the screen. The status indicates 'waiting for ...' a URL. The zone > > also says 'unkown'. I am using Norton Internet Security 2007 but the results > > are the same weather I disable it or not. I'm checking the troubleshooting > > links now. > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > To test the connection, setup static IP to access other computers or internet. This search result may help, > > > > > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > > > http://www.chicagotech.net/troubleshootingipconfig.htm > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > > > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > > > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > > > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > > > Home also Ethernet-connected to the same router. The router is > > > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > > > and a Gateway PC running Windows ME have been connected and running this way > > > for about two years. > > > > > > I began the replacement by connecting the HP and installed each connection > > > as I disconnected the VAIO. > > > > > > When I powered up the HP, it did not recognize the network. So, I went to > > > control panel, network connections, and local area connection and setup the > > > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > > > and DNS server address automatically. > > > > > > Whenever I connected PC's on this network in the past, that is all that was > > > necessary. The new PCs obtain their addresses from the LinkSys router that > > > served as a 192.168.1.1 DHCP server. > > > > > > The new HP, however, would not accept the address and would instead insert a > > > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > > > instead of 255.255.255.0. > > > > > > When I called HP Support, the technician had me connect the PC directly to > > > the DSL modem, bypassing the LinkSys router. This required me to readdress > > > the PC with the static IP address provided by AT&T along with the addresses > > > of their DSN servers. This allowed the HP PC to successfully connect to the > > > Internet. > > > > > > That would be fine if I had no other PCs to share the DSL connection. But, I > > > do and they work fine through the router on a secure private local network. > > > So this direct connect is not a solution. But, HP says the PC works fine and > > > they would offer no further support, but that I should call my ISP. > > > > > > I called AT&T and they said the HP PC works fine through the DSL modem and > > > they don't support LinkSys routers so it's not their problem, I should call > > > LinkSys. > > > > > > I called LinkSys and they said the router is doing what it's supposed to as > > > evidenced by the successful connection of the Sony and Gateway PCs; I should > > > call Microsoft, as Windows is not picking up the IP address from the DHCP > > > server. > > > > > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > > > was installed on the computer when I purchased it, I must contact the > > > computer manufacturer, HP. > > > > > > So I came full circle back to HP. But, before I do, can anyone offer > > > assistance? > > > > > > > > > Robert L, I read and tried all that applied from:
http://www.chicagotech.net/troubleshootingipconfig.htm Then I went to ezlan.net/debug and went through steps 1 and 2. I stopped at step 3 (Winsock XP Fix and LSP Fix) as I was uncomfortable with doing so without your recommendation. Again, all three other machines still work excellently on this network except the brand new HP Pavilion with XP Media Center Edition. I even took one back to the retailer and got a brand new one in the box so it's not likely that both machines (or NICs) are bad. Any ideas? Show quoteHide quote "DougE" wrote: > I ping'd Yahoo.com and received 3 of 4 with average time of 89 ms. One timed > out. The second time all 4 were successful with average time of 89 ms. Yes, > those addresses are the ISP's DNS. > > "Robert L [MVP - Networking]" wrote: > > > Assuming 206.12.28.12 and 151.164.1.8 are the ISP DNS, can you ping yahoo.com? > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:67FC320C-E3C4-4209-A82B-8ED487BE7627@microsoft.com... > > Node type .........Hybrid > > IP routing enabled.....NO > > WINS Proxy enabled....No > > > > Connection - specific DNS Suffix . : > > Description ...........Intel<R> PRO/100 VE > > Physical Address............00-18-F3-D1-EC-8C > > DHCP Enabled.....No > > IP Address............192.168.1.155 > > Subnet Mask.........255.255.255.0 > > DEfault Gateway...........192.168.1.1 > > DNS servers.........206.12.28.12 > > .........151.164.1.8 > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > Did you setup DNS? Please post the result of ipconfig /all. > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:01553EF3-A8DF-4E42-B628-9566B44D658E@microsoft.com... > > > Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask > > > 255.255.255.0 and this seems to get me further but IE7 will not fully > > > populate the screen. The status indicates 'waiting for ...' a URL. The zone > > > also says 'unkown'. I am using Norton Internet Security 2007 but the results > > > are the same weather I disable it or not. I'm checking the troubleshooting > > > links now. > > > > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > > > To test the connection, setup static IP to access other computers or internet. This search result may help, > > > > > > > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > > > > http://www.chicagotech.net/troubleshootingipconfig.htm > > > > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > > > > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > > > > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > > > > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > > > > Home also Ethernet-connected to the same router. The router is > > > > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > > > > and a Gateway PC running Windows ME have been connected and running this way > > > > for about two years. > > > > > > > > I began the replacement by connecting the HP and installed each connection > > > > as I disconnected the VAIO. > > > > > > > > When I powered up the HP, it did not recognize the network. So, I went to > > > > control panel, network connections, and local area connection and setup the > > > > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > > > > and DNS server address automatically. > > > > > > > > Whenever I connected PC's on this network in the past, that is all that was > > > > necessary. The new PCs obtain their addresses from the LinkSys router that > > > > served as a 192.168.1.1 DHCP server. > > > > > > > > The new HP, however, would not accept the address and would instead insert a > > > > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > > > > instead of 255.255.255.0. > > > > > > > > When I called HP Support, the technician had me connect the PC directly to > > > > the DSL modem, bypassing the LinkSys router. This required me to readdress > > > > the PC with the static IP address provided by AT&T along with the addresses > > > > of their DSN servers. This allowed the HP PC to successfully connect to the > > > > Internet. > > > > > > > > That would be fine if I had no other PCs to share the DSL connection. But, I > > > > do and they work fine through the router on a secure private local network. > > > > So this direct connect is not a solution. But, HP says the PC works fine and > > > > they would offer no further support, but that I should call my ISP. > > > > > > > > I called AT&T and they said the HP PC works fine through the DSL modem and > > > > they don't support LinkSys routers so it's not their problem, I should call > > > > LinkSys. > > > > > > > > I called LinkSys and they said the router is doing what it's supposed to as > > > > evidenced by the successful connection of the Sony and Gateway PCs; I should > > > > call Microsoft, as Windows is not picking up the IP address from the DHCP > > > > server. > > > > > > > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > > > > was installed on the computer when I purchased it, I must contact the > > > > computer manufacturer, HP. > > > > > > > > So I came full circle back to HP. But, before I do, can anyone offer > > > > assistance? > > > > > > > > > > > > When troubleshooting, I swapped cables with one of the working PCs. Then that
PC began getting the same symptoms. Finally, they all quit working. After resetting the router, it would not work at all. I replaced the router and everything works great. Thanks for your help! Show quoteHide quote "DougE" wrote: > Robert L, I read and tried all that applied from: > http://www.chicagotech.net/troubleshootingipconfig.htm > > Then I went to ezlan.net/debug and went through steps 1 and 2. I stopped at > step 3 (Winsock XP Fix and LSP Fix) as I was uncomfortable with doing so > without your recommendation. > > Again, all three other machines still work excellently on this network > except the brand new HP Pavilion with XP Media Center Edition. I even took > one back to the retailer and got a brand new one in the box so it's not > likely that both machines (or NICs) are bad. Any ideas? > > "DougE" wrote: > > > I ping'd Yahoo.com and received 3 of 4 with average time of 89 ms. One timed > > out. The second time all 4 were successful with average time of 89 ms. Yes, > > those addresses are the ISP's DNS. > > > > "Robert L [MVP - Networking]" wrote: > > > > > Assuming 206.12.28.12 and 151.164.1.8 are the ISP DNS, can you ping yahoo.com? > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:67FC320C-E3C4-4209-A82B-8ED487BE7627@microsoft.com... > > > Node type .........Hybrid > > > IP routing enabled.....NO > > > WINS Proxy enabled....No > > > > > > Connection - specific DNS Suffix . : > > > Description ...........Intel<R> PRO/100 VE > > > Physical Address............00-18-F3-D1-EC-8C > > > DHCP Enabled.....No > > > IP Address............192.168.1.155 > > > Subnet Mask.........255.255.255.0 > > > DEfault Gateway...........192.168.1.1 > > > DNS servers.........206.12.28.12 > > > .........151.164.1.8 > > > > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > > > Did you setup DNS? Please post the result of ipconfig /all. > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:01553EF3-A8DF-4E42-B628-9566B44D658E@microsoft.com... > > > > Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask > > > > 255.255.255.0 and this seems to get me further but IE7 will not fully > > > > populate the screen. The status indicates 'waiting for ...' a URL. The zone > > > > also says 'unkown'. I am using Norton Internet Security 2007 but the results > > > > are the same weather I disable it or not. I'm checking the troubleshooting > > > > links now. > > > > > > > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > > > > > To test the connection, setup static IP to access other computers or internet. This search result may help, > > > > > > > > > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > > > > > http://www.chicagotech.net/troubleshootingipconfig.htm > > > > > > > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > > > > > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > > > > > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > > > > > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > > > > > Home also Ethernet-connected to the same router. The router is > > > > > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > > > > > and a Gateway PC running Windows ME have been connected and running this way > > > > > for about two years. > > > > > > > > > > I began the replacement by connecting the HP and installed each connection > > > > > as I disconnected the VAIO. > > > > > > > > > > When I powered up the HP, it did not recognize the network. So, I went to > > > > > control panel, network connections, and local area connection and setup the > > > > > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > > > > > and DNS server address automatically. > > > > > > > > > > Whenever I connected PC's on this network in the past, that is all that was > > > > > necessary. The new PCs obtain their addresses from the LinkSys router that > > > > > served as a 192.168.1.1 DHCP server. > > > > > > > > > > The new HP, however, would not accept the address and would instead insert a > > > > > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > > > > > instead of 255.255.255.0. > > > > > > > > > > When I called HP Support, the technician had me connect the PC directly to > > > > > the DSL modem, bypassing the LinkSys router. This required me to readdress > > > > > the PC with the static IP address provided by AT&T along with the addresses > > > > > of their DSN servers. This allowed the HP PC to successfully connect to the > > > > > Internet. > > > > > > > > > > That would be fine if I had no other PCs to share the DSL connection. But, I > > > > > do and they work fine through the router on a secure private local network. > > > > > So this direct connect is not a solution. But, HP says the PC works fine and > > > > > they would offer no further support, but that I should call my ISP. > > > > > > > > > > I called AT&T and they said the HP PC works fine through the DSL modem and > > > > > they don't support LinkSys routers so it's not their problem, I should call > > > > > LinkSys. > > > > > > > > > > I called LinkSys and they said the router is doing what it's supposed to as > > > > > evidenced by the successful connection of the Sony and Gateway PCs; I should > > > > > call Microsoft, as Windows is not picking up the IP address from the DHCP > > > > > server. > > > > > > > > > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > > > > > was installed on the computer when I purchased it, I must contact the > > > > > computer manufacturer, HP. > > > > > > > > > > So I came full circle back to HP. But, before I do, can anyone offer > > > > > assistance? > > > > > > > > > > > > > > > Thank you for the update.
Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "DougE" <Do***@discussions.microsoft.com> wrote in message news:1EBF0A97-3A05-41C5-8EF9-AFE490A5A15A@microsoft.com... When troubleshooting, I swapped cables with one of the working PCs. Then that PC began getting the same symptoms. Finally, they all quit working. After resetting the router, it would not work at all. I replaced the router and everything works great. Thanks for your help! Show quoteHide quote "DougE" wrote: > Robert L, I read and tried all that applied from: > http://www.chicagotech.net/troubleshootingipconfig.htm > > Then I went to ezlan.net/debug and went through steps 1 and 2. I stopped at > step 3 (Winsock XP Fix and LSP Fix) as I was uncomfortable with doing so > without your recommendation. > > Again, all three other machines still work excellently on this network > except the brand new HP Pavilion with XP Media Center Edition. I even took > one back to the retailer and got a brand new one in the box so it's not > likely that both machines (or NICs) are bad. Any ideas? > > "DougE" wrote: > > > I ping'd Yahoo.com and received 3 of 4 with average time of 89 ms. One timed > > out. The second time all 4 were successful with average time of 89 ms. Yes, > > those addresses are the ISP's DNS. > > > > "Robert L [MVP - Networking]" wrote: > > > > > Assuming 206.12.28.12 and 151.164.1.8 are the ISP DNS, can you ping yahoo.com? > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:67FC320C-E3C4-4209-A82B-8ED487BE7627@microsoft.com... > > > Node type .........Hybrid > > > IP routing enabled.....NO > > > WINS Proxy enabled....No > > > > > > Connection - specific DNS Suffix . : > > > Description ...........Intel<R> PRO/100 VE > > > Physical Address............00-18-F3-D1-EC-8C > > > DHCP Enabled.....No > > > IP Address............192.168.1.155 > > > Subnet Mask.........255.255.255.0 > > > DEfault Gateway...........192.168.1.1 > > > DNS servers.........206.12.28.12 > > > .........151.164.1.8 > > > > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > > > Did you setup DNS? Please post the result of ipconfig /all. > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:01553EF3-A8DF-4E42-B628-9566B44D658E@microsoft.com... > > > > Thanks Robert. I setup a static IP 192.168.1.155 with subnet mask > > > > 255.255.255.0 and this seems to get me further but IE7 will not fully > > > > populate the screen. The status indicates 'waiting for ....' a URL. The zone > > > > also says 'unkown'. I am using Norton Internet Security 2007 but the results > > > > are the same weather I disable it or not. I'm checking the troubleshooting > > > > links now. > > > > > > > > > > > > "Robert L [MVP - Networking]" wrote: > > > > > > > > > To test the connection, setup static IP to access other computers or internet. This search result may help, > > > > > > > > > > Troubleshooting ipconfigSymptom: The Internet Assigned Numbers Authority (IANA) has reserved 169.254.0.0-169.254.255.255 for Automatic Private IP Addressing. ... > > > > > http://www.chicagotech.net/troubleshootingipconfig.htm > > > > > > > > > > > > > > > Bob Lin, MS-MVP, MCSE & CNE > > > > > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net > > > > > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com > > > > > "DougE" <Do***@discussions.microsoft.com> wrote in message news:B2BF2F23-1631-43CF-ADE3-406B3935A21D@microsoft.com... > > > > > I bought the new HP Pavilion with Media Center Edition to replace a Sony VAIO > > > > > desktop PC with XP Home Edition. The VAIO is Ethernet-connected to a LinkSys > > > > > BEFSR41 DSL Router in another room. There is a second SONY PC with Windows XP > > > > > Home also Ethernet-connected to the same router. The router is > > > > > Ethernet-connected to an Alcatel DSL modem provided by AT&T. These two PCs > > > > > and a Gateway PC running Windows ME have been connected and running this way > > > > > for about two years. > > > > > > > > > > I began the replacement by connecting the HP and installed each connection > > > > > as I disconnected the VAIO. > > > > > > > > > > When I powered up the HP, it did not recognize the network. So, I went to > > > > > control panel, network connections, and local area connection and setup the > > > > > HP exactly like the VAIO it was to replace. That is, to 'Obtain an IP address > > > > > and DNS server address automatically. > > > > > > > > > > Whenever I connected PC's on this network in the past, that is all that was > > > > > necessary. The new PCs obtain their addresses from the LinkSys router that > > > > > served as a 192.168.1.1 DHCP server. > > > > > > > > > > The new HP, however, would not accept the address and would instead insert a > > > > > default address of 169.254.155.227. It also got a subnet mask of 255.255.0.0 > > > > > instead of 255.255.255.0. > > > > > > > > > > When I called HP Support, the technician had me connect the PC directly to > > > > > the DSL modem, bypassing the LinkSys router. This required me to readdress > > > > > the PC with the static IP address provided by AT&T along with the addresses > > > > > of their DSN servers. This allowed the HP PC to successfully connect to the > > > > > Internet. > > > > > > > > > > That would be fine if I had no other PCs to share the DSL connection. But, I > > > > > do and they work fine through the router on a secure private local network. > > > > > So this direct connect is not a solution. But, HP says the PC works fine and > > > > > they would offer no further support, but that I should call my ISP. > > > > > > > > > > I called AT&T and they said the HP PC works fine through the DSL modem and > > > > > they don't support LinkSys routers so it's not their problem, I should call > > > > > LinkSys. > > > > > > > > > > I called LinkSys and they said the router is doing what it's supposed to as > > > > > evidenced by the successful connection of the Sony and Gateway PCs; I should > > > > > call Microsoft, as Windows is not picking up the IP address from the DHCP > > > > > server. > > > > > > > > > > The Microsoft Support web page says if Windows XP Media Center Edition 2002 > > > > > was installed on the computer when I purchased it, I must contact the > > > > > computer manufacturer, HP. > > > > > > > > > > So I came full circle back to HP. But, before I do, can anyone offer > > > > > assistance? > > > > > > > > > > > > > > >
Remote Desktop connecttion
Why can't one computer see the other? ICS for direct parallel connection File Sharing in a Workgroup With Controlled Permissions Network DVD burner "is not accessible" Can't Access Documents and Settings, Program Files, Windows Folders Sharing Files With XP Home hi Can't connect anymore to my wireless network Internet sharing with two PCs |
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