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VPN, intranet, blank pageThe connection from another company (client) to VPN is fine. But when trying to access our intranet, the page appears blank (not even Page Not Found). Firewall is off. I can ping the the domain name and ip address. I can access the internet. I cleared all my Temp folder and Internet Temp files. I also reregistered Urlmon.dll, Urlmon.dll, Mshtml.dll, Actxprxy.dll, Oleaut32.dll, Shell32.dll, Shdocvw.dll. These didn't make any difference. In the Event Viewer there is Event ID 40960 and 40961 "The Security System could not establish a secured connection with the server DNS/..." But this KB says "Ldap" instead of DNS. http://support.microsoft.com/default.aspx/kb/885887 Can anyone help please ? Thanks Best Hello Best,
Thank you for posting in the Microsoft newsgroup! From your post, my understanding on this issue is: your VPN clients having problem on accessing intranet web site. If I'm off base, please feel free to let me know. Regarding your post, please do the following tests(these tests are all on client side): 1.Access a share on the server (if the server hasn't a share, create a hidden one for test) 2. Try to access a sub-html Please tell me the following information: 1.Do all the clients have the same issue? 2.The OS and the corresponding service pack on the client and the server. 3.The authenticate method of IIS Please let me know the information above so that I can provide further assistance on this problem. I am looking forward to your reply. Sean Cai, MCSE2000 Microsoft Online Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== Thanks Sean
1.Do all the clients have the same issue? No. Only this laptop. 2.The OS and the corresponding service pack on the client and the server. Windows XP SP2, Server 2003 SP1 + other updates 3.The authenticate method of IIS I didn't quite understand this question and where do I find this ? Other info: If I log in locally, there will be no problem with the VPN and access to our intranet. Show quoteHide quote "Sean Cai [MSFT]" wrote: > Hello Best, > > Thank you for posting in the Microsoft newsgroup! > > From your post, my understanding on this issue is: your VPN clients having > problem on accessing intranet web site. If I'm off base, please feel free > to let me know. > > Regarding your post, please do the following tests(these tests are all on > client side): > 1.Access a share on the server (if the server hasn't a share, create a > hidden one for test) > 2. Try to access a sub-html > > Please tell me the following information: > 1.Do all the clients have the same issue? > 2.The OS and the corresponding service pack on the client and the server. > 3.The authenticate method of IIS > > Please let me know the information above so that I can provide further > assistance on this problem. I am looking forward to your reply. > > Sean Cai, MCSE2000 > Microsoft Online Support > > Get Secure! - www.microsoft.com/security > ===================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ===================================================== > > Hi,
In order to check further please help to export the following registry on both the VPN client and on the server. Client HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanManWorkstation Server HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanManServer You mentioned firewall in the first post. Is that ISA? Sean Cai, MCSE2000 Microsoft Online Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== Thanks Sean
It does not seem to me that the issue lies at the server level because other machines do not have any connection problems. When I said Firewall I was mainly referring to the local built-in firewall (Control Panel). Cheers. Best Show quoteHide quote "Sean Cai [MSFT]" wrote: > Hi, > > In order to check further please help to export the following registry on > both the > VPN client and on the server. > > Client > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanManWorkstation > > Server > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanManServer > > You mentioned firewall in the first post. Is that ISA? > > Sean Cai, MCSE2000 > Microsoft Online Support > > Get Secure! - www.microsoft.com/security > ===================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ===================================================== > > Hi,
Yes, I agree with you. Since there is only one client that has this issue, the problem should be on the client side. I just want to use the security settings on the server to check whether there¡¯s anything wrong on the client side. If you have concerns on this, collect the registry key on a healthy computer and the problematic computer is also fine. I¡¯ll compare then and try to find out what¡¯s wrong. And sorry for the mis-replied post. It will be removed soon. Sean Cai, MCSE2000 Microsoft Online Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== Hi,
I would appreciate it if you could drop me a note to let me know the status of the issue in the thread. If you have any questions or concerns, please feel free to let me know. I am happy to be of assistance. :) Sean Cai, MCSE2000 Microsoft Online Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== Thanks Sean
I reinstalled the whole thing (OS + Software). It took me ages but It's working fine now. Thanks Best Show quoteHide quote "Sean Cai [MSFT]" wrote: > Hi, > > I would appreciate it if you could drop me a note to let me know the status > of the issue in the thread. If you have any questions or concerns, please > feel free to let me know. I am happy to be of assistance. :) > > Sean Cai, MCSE2000 > Microsoft Online Support > > Get Secure! - www.microsoft.com/security > ===================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ===================================================== > > > Hi Best,
Thank you for your reply. Please let me know if you have any other concerns, or need anything else. Have a good day! Sean Cai, MCSE2000 Microsoft Online Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== 
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