"nass" wrote:

>
>
> "KimM" wrote:
>
> > We had internet access (DSL) until we enabled the firewall function in the
> > Windows XP Security Center and also downloaded the new malicious software
> > update from microsoft. We lost connection and when we would open internet
> > explorer we would get the message...no server found. We went back into the
> > security center and turned the firewall off but we still do not have a
> > connection. We have turned the computer off and reset default settings in the
> > security center. On the networking screen, we checked all settings and they
> > are correct. Does anyone have any ideas?
>
> First try to scan for malwares and clean up the Temp, run disk cleanUp on
> your drive.
> Then open your Run Command and type:
> ipconfig /flushdns
> ipconfig /renew
> netsh winsock reset
> Reboot your machine and try to connect.
> Here are software you can download on a CD:
> http://www.safer-networking.org
> http://www.lavasoft.com
> Be sure your modem all Lights (three) are green and there is connectivity
> signals.
> HTH.
> Regards,
> nass

"KimM" wrote:

> How do I scan for the malware if I can not get to the internet to download a
> security software...that was my next step was to download a security software
> suite that I had already purchased online but with no connection, I'm hosed.
>
> "nass" wrote:
>
> >
> >
> > "KimM" wrote:
> >
> > > We had internet access (DSL) until we enabled the firewall function in the
> > > Windows XP Security Center and also downloaded the new malicious software
> > > update from microsoft. We lost connection and when we would open internet
> > > explorer we would get the message...no server found. We went back into the
> > > security center and turned the firewall off but we still do not have a
> > > connection. We have turned the computer off and reset default settings in the
> > > security center. On the networking screen, we checked all settings and they
> > > are correct. Does anyone have any ideas?
> >
> > First try to scan for malwares and clean up the Temp, run disk cleanUp on
> > your drive.
> > Then open your Run Command and type:
> > ipconfig /flushdns
> > ipconfig /renew
> > netsh winsock reset
> > Reboot your machine and try to connect.
> > Here are software you can download on a CD:
> > http://www.safer-networking.org
> > http://www.lavasoft.com
> > Be sure your modem all Lights (three) are green and there is connectivity
> > signals.
> > HTH.
> > Regards,
> > nass

> How do I scan for the malware if I can not get to the internet to download a
> security software...that was my next step was to download a security software
> suite that I had already purchased online but with no connection, I'm hosed.
>
> "nass" wrote:
>
>>
>> "KimM" wrote:
>>
>>> We had internet access (DSL) until we enabled the firewall function in the
>>> Windows XP Security Center and also downloaded the new malicious software
>>> update from microsoft. We lost connection and when we would open internet
>>> explorer we would get the message...no server found. We went back into the
>>> security center and turned the firewall off but we still do not have a
>>> connection. We have turned the computer off and reset default settings in the
>>> security center. On the networking screen, we checked all settings and they
>>> are correct. Does anyone have any ideas?
>> First try to scan for malwares and clean up the Temp, run disk cleanUp on
>> your drive.
>> Then open your Run Command and type:
>> ipconfig /flushdns
>> ipconfig /renew
>> netsh winsock reset
>> Reboot your machine and try to connect.
>> Here are software you can download on a CD:
>> http://www.safer-networking.org
>> http://www.lavasoft.com
>> Be sure your modem all Lights (three) are green and there is connectivity
>> signals.
>> HTH.
>> Regards,
>> nass