Basic Networking/Troubleshooting tools

15 Feb 2007 9:49 PM

Pete Racette

I need help with basic troubleshooting tools. I have a backgound in network and desktop support, but it moslty deals with "plug in cable, hope flashy lights come on" type stuff. I know some basics, such as how and when to ping, tracert and ipconfig commands but I would very much like to lean more and better things to use.

I can figure out how to use commands and tools, I just need to know which ones to use.

15 Feb 2007 10:15 PM

Jack (MVP-Networking).

Hi

This question cannot be asked in such a general way.

There are hundreds of tools some free, some cost thousands of $$$.

Without a specific focus on a specific issue, it would take an encyclopedia
size to provide you with an answer.

However if you want the newest diagnostic tool for a networked Windows XP
here you go,
http://www.microsoft.com/downloads/details.aspx?familyid=EA541E8E-85A3-4D2F-A3A4-B329D03FC2FA&displaylang=en

Jack (MVP-Networking).

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"Pete Racette" <hall***@gmail.com> wrote in message
news:1171576158_1947@sp6iad.superfeed.net...
>I need help with basic troubleshooting tools. I have a backgound in network
>and desktop support, but it moslty deals with "plug in cable, hope flashy
>lights come on" type stuff. I know some basics, such as how and when to
>ping, tracert and ipconfig commands but I would very much like to lean more
>and better things to use.
>
> I can figure out how to use commands and tools, I just need to know which
> ones to use.

16 Feb 2007 8:55 AM

Ian

Think I could also add that many of the problems people encounter are through
doing things in an unnecessarily difficult way; For example, "My Network
Places" is one of the most troublesome and unreliable applets in Windows yet
people insist on persevering with it, when a commandline-tool would literally
have had the job done in seconds.