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Host not displayed in explorer

Author
4 May 2007 5:01 PM
dvant
I have a network of four computers, three running XP, one Windows 2000, all
on the same subnet.  Almost everything works fine, I can access any computer
from any other and share folders without problem.  However, one XP computer
is not shown in the network explorer by any of the computers, including
itself.
Analysing the packet flows around the network show that the offending
host only advertises itself to the master browser upon startup and then
never issues another advertisement - hence it is shown on the domain for a
short period of time, never to be seen again until it is restarted.

Any suggestions on how I can resume normal operations?

Author
5 May 2007 6:05 AM
Chuck
On Fri, 4 May 2007 10:01:02 -0700, dvant <dv***@discussions.microsoft.com>
wrote:

>I have a network of four computers, three running XP, one Windows 2000, all
>on the same subnet.  Almost everything works fine, I can access any computer
>from any other and share folders without problem.  However, one XP computer
>is not shown in the network explorer by any of the computers, including
>itself.
>Analysing the packet flows around the network show that the offending
>host only advertises itself to the master browser upon startup and then
>never issues another advertisement - hence it is shown on the domain for a
>short period of time, never to be seen again until it is restarted.
>
>Any suggestions on how I can resume normal operations?

Does the offending computer have shares defined?  Are you actually accessing
this computer successfully, even though you can't see it?

I'd start by looking at "browstat status" and "ipconfig /all" from each
computer, so we can diagnose the problem.  Read this article, and linked
articles, and follow instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
6 May 2007 3:54 PM
dvant
Hi Chuck,

Thanks for your response. The offending host does have shares defined, and
these work just fine. I can access everything on the offending computer that
I should, and the offending computer can access everything it is allowed to.
I can Search for the offending computer and it is found correctly. The only
thing that I cannot do is browse for the offending computer.

I have been through all your suggestest tests and used browstat, which I had
already downloaded to try to get to the bottom of the issue; everything seems
to be okay.

I have narrowed the problem down (I believe) to the Server service. When the
Server service is started (or restarted), a Browse announcement is broadcast
correctly and the Master Browse Server correctly adds the host to its list -
at this point the offending computer is seen correctly in the network
browser. However, a second (or subsequent) Browse announcement is never
issued from the offending host, so the Master Browse Server ages out the host
- never to be seen on the network browser again, unless the Server service is
restarted. There are no errors logged in the Event log and the Server service
is shown as running.

Are there any logs that I could post that would help narrow down the problem
to lead to an eventual resolution?

Thanks

David

Show quoteHide quote
"Chuck" wrote:

> On Fri, 4 May 2007 10:01:02 -0700, dvant <dv***@discussions.microsoft.com>
> wrote:
>
> >I have a network of four computers, three running XP, one Windows 2000, all
> >on the same subnet.  Almost everything works fine, I can access any computer
> >from any other and share folders without problem.  However, one XP computer
> >is not shown in the network explorer by any of the computers, including
> >itself.
> >Analysing the packet flows around the network show that the offending
> >host only advertises itself to the master browser upon startup and then
> >never issues another advertisement - hence it is shown on the domain for a
> >short period of time, never to be seen again until it is restarted.
> >
> >Any suggestions on how I can resume normal operations?
>
> Does the offending computer have shares defined?  Are you actually accessing
> this computer successfully, even though you can't see it?
>
> I'd start by looking at "browstat status" and "ipconfig /all" from each
> computer, so we can diagnose the problem.  Read this article, and linked
> articles, and follow instructions precisely (download browstat!):
> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>
Author
7 May 2007 7:52 AM
Chuck
On Sun, 6 May 2007 08:54:01 -0700, dvant <dv***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>"Chuck" wrote:
>
>> On Fri, 4 May 2007 10:01:02 -0700, dvant <dv***@discussions.microsoft.com>
>> wrote:
>>
>> >I have a network of four computers, three running XP, one Windows 2000, all
>> >on the same subnet.  Almost everything works fine, I can access any computer
>> >from any other and share folders without problem.  However, one XP computer
>> >is not shown in the network explorer by any of the computers, including
>> >itself.
>> >Analysing the packet flows around the network show that the offending
>> >host only advertises itself to the master browser upon startup and then
>> >never issues another advertisement - hence it is shown on the domain for a
>> >short period of time, never to be seen again until it is restarted.
>> >
>> >Any suggestions on how I can resume normal operations?
>>
>> Does the offending computer have shares defined?  Are you actually accessing
>> this computer successfully, even though you can't see it?
>>
>> I'd start by looking at "browstat status" and "ipconfig /all" from each
>> computer, so we can diagnose the problem.  Read this article, and linked
>> articles, and follow instructions precisely (download browstat!):
>> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
>> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

>Hi Chuck,
>
>Thanks for your response. The offending host does have shares defined, and
>these work just fine. I can access everything on the offending computer that
>I should, and the offending computer can access everything it is allowed to.
>I can Search for the offending computer and it is found correctly. The only
>thing that I cannot do is browse for the offending computer.
>
>I have been through all your suggestest tests and used browstat, which I had
>already downloaded to try to get to the bottom of the issue; everything seems
>to be okay.
>
>I have narrowed the problem down (I believe) to the Server service. When the
>Server service is started (or restarted), a Browse announcement is broadcast
>correctly and the Master Browse Server correctly adds the host to its list -
>at this point the offending computer is seen correctly in the network
>browser. However, a second (or subsequent) Browse announcement is never
>issued from the offending host, so the Master Browse Server ages out the host
>- never to be seen on the network browser again, unless the Server service is
>restarted. There are no errors logged in the Event log and the Server service
>is shown as running.
>
>Are there any logs that I could post that would help narrow down the problem
>to lead to an eventual resolution?
>
>Thanks
>
>David

David,

The Event Log is where all problems get logged, as far as I know.

Why not post the "browstat status" logs for all 4 computers.  Every now and
then, what "seems to be okay" at first glance turns out not to be.  Start from
what you have, and work forward.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
8 May 2007 6:01 PM
dvant
Hi Chuck,

I will post the logs in the next couple of days to see if anyone can spot
the problem. Meanwhile, I have found one other anomaly: The command "Browstat
Stats" on the offending host yields the error #87 - all other commands seem
to work fine. I have tried the LSP/Winsock fixes, rebuilt the registry, and
reset the TCP/IP stack as instructed on your web site but both problems
(Server service issuing repeat host announcement packets and Browstat Stats =
#87) still exist.

Nothing else appears to be at fault with inter-host connectivity or with any
shares.

David

Show quoteHide quote
"Chuck" wrote:

> On Sun, 6 May 2007 08:54:01 -0700, dvant <dv***@discussions.microsoft.com>
> wrote:
>
> >"Chuck" wrote:
> >
> >> On Fri, 4 May 2007 10:01:02 -0700, dvant <dv***@discussions.microsoft.com>
> >> wrote:
> >>
> >> >I have a network of four computers, three running XP, one Windows 2000, all
> >> >on the same subnet.  Almost everything works fine, I can access any computer
> >> >from any other and share folders without problem.  However, one XP computer
> >> >is not shown in the network explorer by any of the computers, including
> >> >itself.
> >> >Analysing the packet flows around the network show that the offending
> >> >host only advertises itself to the master browser upon startup and then
> >> >never issues another advertisement - hence it is shown on the domain for a
> >> >short period of time, never to be seen again until it is restarted.
> >> >
> >> >Any suggestions on how I can resume normal operations?
> >>
> >> Does the offending computer have shares defined?  Are you actually accessing
> >> this computer successfully, even though you can't see it?
> >>
> >> I'd start by looking at "browstat status" and "ipconfig /all" from each
> >> computer, so we can diagnose the problem.  Read this article, and linked
> >> articles, and follow instructions precisely (download browstat!):
> >> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
> >> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
>
> >Hi Chuck,
> >
> >Thanks for your response. The offending host does have shares defined, and
> >these work just fine. I can access everything on the offending computer that
> >I should, and the offending computer can access everything it is allowed to.
> >I can Search for the offending computer and it is found correctly. The only
> >thing that I cannot do is browse for the offending computer.
> >
> >I have been through all your suggestest tests and used browstat, which I had
> >already downloaded to try to get to the bottom of the issue; everything seems
> >to be okay.
> >
> >I have narrowed the problem down (I believe) to the Server service. When the
> >Server service is started (or restarted), a Browse announcement is broadcast
> >correctly and the Master Browse Server correctly adds the host to its list -
> >at this point the offending computer is seen correctly in the network
> >browser. However, a second (or subsequent) Browse announcement is never
> >issued from the offending host, so the Master Browse Server ages out the host
> >- never to be seen on the network browser again, unless the Server service is
> >restarted. There are no errors logged in the Event log and the Server service
> >is shown as running.
> >
> >Are there any logs that I could post that would help narrow down the problem
> >to lead to an eventual resolution?
> >
> >Thanks
> >
> >David
>
> David,
>
> The Event Log is where all problems get logged, as far as I know.
>
> Why not post the "browstat status" logs for all 4 computers.  Every now and
> then, what "seems to be okay" at first glance turns out not to be.  Start from
> what you have, and work forward.
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>
Author
8 May 2007 7:13 PM
Chuck
On Tue, 8 May 2007 11:01:02 -0700, dvant <dv***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>"Chuck" wrote:
>
>> On Sun, 6 May 2007 08:54:01 -0700, dvant <dv***@discussions.microsoft.com>
>> wrote:
>>
>> >"Chuck" wrote:
>> >
>> >> On Fri, 4 May 2007 10:01:02 -0700, dvant <dv***@discussions.microsoft.com>
>> >> wrote:
>> >>
>> >> >I have a network of four computers, three running XP, one Windows 2000, all
>> >> >on the same subnet.  Almost everything works fine, I can access any computer
>> >> >from any other and share folders without problem.  However, one XP computer
>> >> >is not shown in the network explorer by any of the computers, including
>> >> >itself.
>> >> >Analysing the packet flows around the network show that the offending
>> >> >host only advertises itself to the master browser upon startup and then
>> >> >never issues another advertisement - hence it is shown on the domain for a
>> >> >short period of time, never to be seen again until it is restarted.
>> >> >
>> >> >Any suggestions on how I can resume normal operations?
>> >>
>> >> Does the offending computer have shares defined?  Are you actually accessing
>> >> this computer successfully, even though you can't see it?
>> >>
>> >> I'd start by looking at "browstat status" and "ipconfig /all" from each
>> >> computer, so we can diagnose the problem.  Read this article, and linked
>> >> articles, and follow instructions precisely (download browstat!):
>> >> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
>> >> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
>>
>> >Hi Chuck,
>> >
>> >Thanks for your response. The offending host does have shares defined, and
>> >these work just fine. I can access everything on the offending computer that
>> >I should, and the offending computer can access everything it is allowed to.
>> >I can Search for the offending computer and it is found correctly. The only
>> >thing that I cannot do is browse for the offending computer.
>> >
>> >I have been through all your suggestest tests and used browstat, which I had
>> >already downloaded to try to get to the bottom of the issue; everything seems
>> >to be okay.
>> >
>> >I have narrowed the problem down (I believe) to the Server service. When the
>> >Server service is started (or restarted), a Browse announcement is broadcast
>> >correctly and the Master Browse Server correctly adds the host to its list -
>> >at this point the offending computer is seen correctly in the network
>> >browser. However, a second (or subsequent) Browse announcement is never
>> >issued from the offending host, so the Master Browse Server ages out the host
>> >- never to be seen on the network browser again, unless the Server service is
>> >restarted. There are no errors logged in the Event log and the Server service
>> >is shown as running.
>> >
>> >Are there any logs that I could post that would help narrow down the problem
>> >to lead to an eventual resolution?
>> >
>> >Thanks
>> >
>> >David
>>
>> David,
>>
>> The Event Log is where all problems get logged, as far as I know.
>>
>> Why not post the "browstat status" logs for all 4 computers.  Every now and
>> then, what "seems to be okay" at first glance turns out not to be.  Start from
>> what you have, and work forward.

>Hi Chuck,
>
>I will post the logs in the next couple of days to see if anyone can spot
>the problem. Meanwhile, I have found one other anomaly: The command "Browstat
>Stats" on the offending host yields the error #87 - all other commands seem
>to work fine. I have tried the LSP/Winsock fixes, rebuilt the registry, and
>reset the TCP/IP stack as instructed on your web site but both problems
>(Server service issuing repeat host announcement packets and Browstat Stats =
>#87) still exist.
>
>Nothing else appears to be at fault with inter-host connectivity or with any
>shares.
>
>David

C:\>net helpmsg 87

The parameter is incorrect.

Try "browstat status".

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
8 May 2007 7:26 PM
dvant
"Browstat status" works just fine... as do all the other Browstat options.
Even "Browstat stats \\host reset" does not return an error, although I
cannot see if it has worked correctly.

Show quoteHide quote
"Chuck" wrote:

> On Tue, 8 May 2007 11:01:02 -0700, dvant <dv***@discussions.microsoft.com>
> wrote:
>
> >"Chuck" wrote:
> >
> >> On Sun, 6 May 2007 08:54:01 -0700, dvant <dv***@discussions.microsoft.com>
> >> wrote:
> >>
> >> >"Chuck" wrote:
> >> >
> >> >> On Fri, 4 May 2007 10:01:02 -0700, dvant <dv***@discussions.microsoft.com>
> >> >> wrote:
> >> >>
> >> >> >I have a network of four computers, three running XP, one Windows 2000, all
> >> >> >on the same subnet.  Almost everything works fine, I can access any computer
> >> >> >from any other and share folders without problem.  However, one XP computer
> >> >> >is not shown in the network explorer by any of the computers, including
> >> >> >itself.
> >> >> >Analysing the packet flows around the network show that the offending
> >> >> >host only advertises itself to the master browser upon startup and then
> >> >> >never issues another advertisement - hence it is shown on the domain for a
> >> >> >short period of time, never to be seen again until it is restarted.
> >> >> >
> >> >> >Any suggestions on how I can resume normal operations?
> >> >>
> >> >> Does the offending computer have shares defined?  Are you actually accessing
> >> >> this computer successfully, even though you can't see it?
> >> >>
> >> >> I'd start by looking at "browstat status" and "ipconfig /all" from each
> >> >> computer, so we can diagnose the problem.  Read this article, and linked
> >> >> articles, and follow instructions precisely (download browstat!):
> >> >> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
> >> >> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
> >>
> >> >Hi Chuck,
> >> >
> >> >Thanks for your response. The offending host does have shares defined, and
> >> >these work just fine. I can access everything on the offending computer that
> >> >I should, and the offending computer can access everything it is allowed to.
> >> >I can Search for the offending computer and it is found correctly. The only
> >> >thing that I cannot do is browse for the offending computer.
> >> >
> >> >I have been through all your suggestest tests and used browstat, which I had
> >> >already downloaded to try to get to the bottom of the issue; everything seems
> >> >to be okay.
> >> >
> >> >I have narrowed the problem down (I believe) to the Server service. When the
> >> >Server service is started (or restarted), a Browse announcement is broadcast
> >> >correctly and the Master Browse Server correctly adds the host to its list -
> >> >at this point the offending computer is seen correctly in the network
> >> >browser. However, a second (or subsequent) Browse announcement is never
> >> >issued from the offending host, so the Master Browse Server ages out the host
> >> >- never to be seen on the network browser again, unless the Server service is
> >> >restarted. There are no errors logged in the Event log and the Server service
> >> >is shown as running.
> >> >
> >> >Are there any logs that I could post that would help narrow down the problem
> >> >to lead to an eventual resolution?
> >> >
> >> >Thanks
> >> >
> >> >David
> >>
> >> David,
> >>
> >> The Event Log is where all problems get logged, as far as I know.
> >>
> >> Why not post the "browstat status" logs for all 4 computers.  Every now and
> >> then, what "seems to be okay" at first glance turns out not to be.  Start from
> >> what you have, and work forward.
>
> >Hi Chuck,
> >
> >I will post the logs in the next couple of days to see if anyone can spot
> >the problem. Meanwhile, I have found one other anomaly: The command "Browstat
> >Stats" on the offending host yields the error #87 - all other commands seem
> >to work fine. I have tried the LSP/Winsock fixes, rebuilt the registry, and
> >reset the TCP/IP stack as instructed on your web site but both problems
> >(Server service issuing repeat host announcement packets and Browstat Stats =
> >#87) still exist.
> >
> >Nothing else appears to be at fault with inter-host connectivity or with any
> >shares.
> >
> >David
>
> C:\>net helpmsg 87
>
> The parameter is incorrect.
>
> Try "browstat status".
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>
Author
9 May 2007 12:00 AM
Chuck
On Tue, 8 May 2007 12:26:01 -0700, dvant <dv***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>"Chuck" wrote:
>
>> On Tue, 8 May 2007 11:01:02 -0700, dvant <dv***@discussions.microsoft.com>
>> wrote:
>>
>> >"Chuck" wrote:
>> >
>> >> On Sun, 6 May 2007 08:54:01 -0700, dvant <dv***@discussions.microsoft.com>
>> >> wrote:
>> >>
>> >> >"Chuck" wrote:
>> >> >
>> >> >> On Fri, 4 May 2007 10:01:02 -0700, dvant <dv***@discussions.microsoft.com>
>> >> >> wrote:
>> >> >>
>> >> >> >I have a network of four computers, three running XP, one Windows 2000, all
>> >> >> >on the same subnet.  Almost everything works fine, I can access any computer
>> >> >> >from any other and share folders without problem.  However, one XP computer
>> >> >> >is not shown in the network explorer by any of the computers, including
>> >> >> >itself.
>> >> >> >Analysing the packet flows around the network show that the offending
>> >> >> >host only advertises itself to the master browser upon startup and then
>> >> >> >never issues another advertisement - hence it is shown on the domain for a
>> >> >> >short period of time, never to be seen again until it is restarted.
>> >> >> >
>> >> >> >Any suggestions on how I can resume normal operations?
>> >> >>
>> >> >> Does the offending computer have shares defined?  Are you actually accessing
>> >> >> this computer successfully, even though you can't see it?
>> >> >>
>> >> >> I'd start by looking at "browstat status" and "ipconfig /all" from each
>> >> >> computer, so we can diagnose the problem.  Read this article, and linked
>> >> >> articles, and follow instructions precisely (download browstat!):
>> >> >> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
>> >> >> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
>> >>
>> >> >Hi Chuck,
>> >> >
>> >> >Thanks for your response. The offending host does have shares defined, and
>> >> >these work just fine. I can access everything on the offending computer that
>> >> >I should, and the offending computer can access everything it is allowed to.
>> >> >I can Search for the offending computer and it is found correctly. The only
>> >> >thing that I cannot do is browse for the offending computer.
>> >> >
>> >> >I have been through all your suggestest tests and used browstat, which I had
>> >> >already downloaded to try to get to the bottom of the issue; everything seems
>> >> >to be okay.
>> >> >
>> >> >I have narrowed the problem down (I believe) to the Server service. When the
>> >> >Server service is started (or restarted), a Browse announcement is broadcast
>> >> >correctly and the Master Browse Server correctly adds the host to its list -
>> >> >at this point the offending computer is seen correctly in the network
>> >> >browser. However, a second (or subsequent) Browse announcement is never
>> >> >issued from the offending host, so the Master Browse Server ages out the host
>> >> >- never to be seen on the network browser again, unless the Server service is
>> >> >restarted. There are no errors logged in the Event log and the Server service
>> >> >is shown as running.
>> >> >
>> >> >Are there any logs that I could post that would help narrow down the problem
>> >> >to lead to an eventual resolution?
>> >> >
>> >> >Thanks
>> >> >
>> >> >David
>> >>
>> >> David,
>> >>
>> >> The Event Log is where all problems get logged, as far as I know.
>> >>
>> >> Why not post the "browstat status" logs for all 4 computers.  Every now and
>> >> then, what "seems to be okay" at first glance turns out not to be.  Start from
>> >> what you have, and work forward.
>>
>> >Hi Chuck,
>> >
>> >I will post the logs in the next couple of days to see if anyone can spot
>> >the problem. Meanwhile, I have found one other anomaly: The command "Browstat
>> >Stats" on the offending host yields the error #87 - all other commands seem
>> >to work fine. I have tried the LSP/Winsock fixes, rebuilt the registry, and
>> >reset the TCP/IP stack as instructed on your web site but both problems
>> >(Server service issuing repeat host announcement packets and Browstat Stats =
>> >#87) still exist.
>> >
>> >Nothing else appears to be at fault with inter-host connectivity or with any
>> >shares.
>> >
>> >David
>>
>> C:\>net helpmsg 87
>>
>> The parameter is incorrect.
>>
>> Try "browstat status".

>"Browstat status" works just fine... as do all the other Browstat options.
>Even "Browstat stats \\host reset" does not return an error, although I
>cannot see if it has worked correctly.

OK, if they work fine, why not post the logs.  They are diagnostic tools, and
they may be useful to diagnose your problem.

If you have "browstat status" returning the error 87, you have a problem on that
computer, so start there.  If the error 87 has gone away, then let's look at
"browstat status" logs from all 4 computers.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.