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Internet Explorer Connection and related

Author
8 May 2007 12:50 PM
Erik
I have recently installed a Dell Lattitude D520, with WindowsXP. The odd
thing is, that it cannot browse the Internet via a private network at home.
The networks are okay. I've tried several. It gets an ip adress, DNS and
stuff like that. Internet explorer keeps saying "Page cannot be found".
Pinging is impossible.

When I take the computer to the office, all works fine.

When I try another domain-related laptop (so it seems not to be a domain
issue fot that matter), it all works fine.
This goes beyond my reach. Can anyone help me out?

Author
8 May 2007 8:28 PM
John Wunderlich
=?Utf-8?B?RXJpaw==?= <E***@discussions.microsoft.com> wrote in
Show quoteHide quote
news:158D1EA0-E32C-420B-AFBE-6176EFE0657A@microsoft.com:

> I have recently installed a Dell Lattitude D520, with WindowsXP.
> The odd thing is, that it cannot browse the Internet via a private
> network at home. The networks are okay. I've tried several. It
> gets an ip adress, DNS and stuff like that. Internet explorer
> keeps saying "Page cannot be found". Pinging is impossible.
>
> When I take the computer to the office, all works fine.
>
> When I try another domain-related laptop (so it seems not to be a
> domain issue fot that matter), it all works fine.
> This goes beyond my reach. Can anyone help me out?
>

Do you have use a proxy server to access the internet connection at
work?

Control Panel->Internet Options->Connections Tab->Lan Settings

Having "Use a proxy server.." checked without also checking
"Automatically detect settings" combined with a proxy server at work
could explain your situation.
Try unchecking all boxes for use at home.

HTH,
  John
Author
9 May 2007 3:42 AM
Erik
Hi John,
yes, unfortunately I have.
I checked all the ordinary issues I can possibally think of.
When I try to connect over a mobile connection (pcmcia-phone card), it
doesn't work either, although it gets  a dns, ip and gateway adress of the
mobile provider.

Show quoteHide quote
"John Wunderlich" wrote:

> =?Utf-8?B?RXJpaw==?= <E***@discussions.microsoft.com> wrote in
> news:158D1EA0-E32C-420B-AFBE-6176EFE0657A@microsoft.com:
>
> > I have recently installed a Dell Lattitude D520, with WindowsXP.
> > The odd thing is, that it cannot browse the Internet via a private
> > network at home. The networks are okay. I've tried several. It
> > gets an ip adress, DNS and stuff like that. Internet explorer
> > keeps saying "Page cannot be found". Pinging is impossible.
> >
> > When I take the computer to the office, all works fine.
> >
> > When I try another domain-related laptop (so it seems not to be a
> > domain issue fot that matter), it all works fine.
> > This goes beyond my reach. Can anyone help me out?
> >
>
> Do you have use a proxy server to access the internet connection at
> work?
>
> Control Panel->Internet Options->Connections Tab->Lan Settings
>
> Having "Use a proxy server.." checked without also checking
> "Automatically detect settings" combined with a proxy server at work
> could explain your situation.
> Try unchecking all boxes for use at home.
>
> HTH,
>   John
>
Author
9 May 2007 11:33 AM
Erik
The problem seems to be solved after I ruled out a policy in AD, that forced
certain DNS server settings.
The question remains, why did the Toshiba work?

Show quoteHide quote
"Erik" wrote:

> Hi John,
> yes, unfortunately I have.
> I checked all the ordinary issues I can possibally think of.
> When I try to connect over a mobile connection (pcmcia-phone card), it
> doesn't work either, although it gets  a dns, ip and gateway adress of the
> mobile provider.
>
> "John Wunderlich" wrote:
>
> > =?Utf-8?B?RXJpaw==?= <E***@discussions.microsoft.com> wrote in
> > news:158D1EA0-E32C-420B-AFBE-6176EFE0657A@microsoft.com:
> >
> > > I have recently installed a Dell Lattitude D520, with WindowsXP.
> > > The odd thing is, that it cannot browse the Internet via a private
> > > network at home. The networks are okay. I've tried several. It
> > > gets an ip adress, DNS and stuff like that. Internet explorer
> > > keeps saying "Page cannot be found". Pinging is impossible.
> > >
> > > When I take the computer to the office, all works fine.
> > >
> > > When I try another domain-related laptop (so it seems not to be a
> > > domain issue fot that matter), it all works fine.
> > > This goes beyond my reach. Can anyone help me out?
> > >
> >
> > Do you have use a proxy server to access the internet connection at
> > work?
> >
> > Control Panel->Internet Options->Connections Tab->Lan Settings
> >
> > Having "Use a proxy server.." checked without also checking
> > "Automatically detect settings" combined with a proxy server at work
> > could explain your situation.
> > Try unchecking all boxes for use at home.
> >
> > HTH,
> >   John
> >
Author
10 May 2007 7:41 PM
John Wunderlich
=?Utf-8?B?RXJpaw==?= <E***@discussions.microsoft.com> wrote in
news:364E3F0F-66F1-4D90-BBE6-D6A0CC918537@microsoft.com:

> The problem seems to be solved after I ruled out a policy in AD,
> that forced certain DNS server settings.
> The question remains, why did the Toshiba work?
>

It probably worked at the office because those DNS settings were
appropriate there but invalid at home.

-- John