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XP Home Cannot Connect to RouterAm trying to change over from using my ADSL modem to using a router which
has a built in modem. Using the modem, I have no problems connecting to the internet. However, when I connect to the router via wired LAN, I cannot get a connection to the router to configure it. I plugged a laptop into the router ( this has Vista Home installed on it) and was able to connect and get on the internet without a problem. Plugged my desktop back in, no connection. Anyone have any ideas before I blast away XP Home and install XP Pro? Thanks. Posting back with the result of ipconfig /all may help.
-- Show quoteBob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Smiffy" <p***@smiffys-place.fsnet.co.uk> wrote in message news:uHY9NkTKIHA.2176@TK2MSFTNGP06.phx.gbl... > Am trying to change over from using my ADSL modem to using a router which > has a built in modem. Using the modem, I have no problems connecting to > the internet. However, when I connect to the router via wired LAN, I > cannot get a connection to the router to configure it. > > I plugged a laptop into the router ( this has Vista Home installed on it) > and was able to connect and get on the internet without a problem. Plugged > my desktop back in, no connection. > > Anyone have any ideas before I blast away XP Home and install XP Pro? > Thanks. > Here's the ipconfig /all output.
Windows IP Configuration Host Name . . . . . . . . . . . . : XPHOME Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No PPP adapter Wanadoo Broadband: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface Physical Address. . . . . . . . . : 00-53-45-00-00-00 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 90.242.111.183 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 90.242.111.183 DNS Servers . . . . . . . . . . . : 195.92.195.94 195.92.195.95 Thanks. TCP/IP is configured to assign an IP automatically. Show quote "Robert L. (MS-MVP)" <nore***@chicagotech.net> wrote in message news:DDD1AD92-49B7-48AC-A42D-4B2F919D5DB3@microsoft.com... > Posting back with the result of ipconfig /all may help. > > -- > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on > http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on > http://www.HowToNetworking.com > > > "Smiffy" <p***@smiffys-place.fsnet.co.uk> wrote in message > news:uHY9NkTKIHA.2176@TK2MSFTNGP06.phx.gbl... >> Am trying to change over from using my ADSL modem to using a router which >> has a built in modem. Using the modem, I have no problems connecting to >> the internet. However, when I connect to the router via wired LAN, I >> cannot get a connection to the router to configure it. >> >> I plugged a laptop into the router ( this has Vista Home installed on it) >> and was able to connect and get on the internet without a problem. >> Plugged my desktop back in, no connection. >> >> Anyone have any ideas before I blast away XP Home and install XP Pro? >> Thanks. >> >
Show quote
>>> Am trying to change over from using my ADSL modem to using a router That shows the existing modem connection.>>> which has a built in modem. Using the modem, I have no problems >>> connecting to the internet. However, when I connect to the router via >>> wired LAN, I cannot get a connection to the router to configure it. >> Posting back with the result of ipconfig /all may help. > Here's the ipconfig /all output. > > Windows IP Configuration > > > > Host Name . . . . . . . . . . . . : XPHOME > Primary Dns Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Unknown > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > > > > PPP adapter Wanadoo Broadband: > > > > Connection-specific DNS Suffix . : > Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface > Physical Address. . . . . . . . . : 00-53-45-00-00-00 > Dhcp Enabled. . . . . . . . . . . : No > IP Address. . . . . . . . . . . . : 90.242.111.183 > Subnet Mask . . . . . . . . . . . : 255.255.255.255 > Default Gateway . . . . . . . . . : 90.242.111.183 > DNS Servers . . . . . . . . . . . : 195.92.195.94 > 195.92.195.95 There is no sign of your LAN card here. The machine does have a LAN card installed, doesn't it? Do you get 'link' lights coming on on both the router and network card when you plug the cable in? Go to Control Panel -> Network and sharing center; Under 'tasks', choose 'manage network connections'; Check your LAN card is present, and not disabled ( ie not greyed out). If it's disabled, r-click and enable it. If it's not there at all, you need to go to device manager and look for it there. Make sure its not disabled in device manager. Enable it if it is disabled. Ensure there's no problem reoprted in dev man. ( missing driver etc ). If it is all present and correct in device manager, but missing in Network Connections, then the connection has become corrupted somehow. Remove the card in device manager, reboot and allow windows to re-install it. This ought to re-create the network connection. If it's totally missing in Device Manager also, then you need to check it has not been disabled in BIOS or hardware. If there is no such option, then perhaps the LAN card is bad and needs replacing. -- Ron It is because you are using static IP address. Re-setup the LAN using DHCP.
-- Show quoteBob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Ron Lowe" <ronATlowe-famlyDOTmeDOTukSPURIOUS> wrote in message news:ePeZ1VfKIHA.4272@TK2MSFTNGP05.phx.gbl... >>>> Am trying to change over from using my ADSL modem to using a router >>>> which has a built in modem. Using the modem, I have no problems >>>> connecting to the internet. However, when I connect to the router via >>>> wired LAN, I cannot get a connection to the router to configure it. > > >>> Posting back with the result of ipconfig /all may help. > > >> Here's the ipconfig /all output. >> >> Windows IP Configuration >> >> >> >> Host Name . . . . . . . . . . . . : XPHOME >> Primary Dns Suffix . . . . . . . : >> Node Type . . . . . . . . . . . . : Unknown >> IP Routing Enabled. . . . . . . . : No >> WINS Proxy Enabled. . . . . . . . : No >> >> >> >> PPP adapter Wanadoo Broadband: >> >> >> >> Connection-specific DNS Suffix . : >> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface >> Physical Address. . . . . . . . . : 00-53-45-00-00-00 >> Dhcp Enabled. . . . . . . . . . . : No >> IP Address. . . . . . . . . . . . : 90.242.111.183 >> Subnet Mask . . . . . . . . . . . : 255.255.255.255 >> Default Gateway . . . . . . . . . : 90.242.111.183 >> DNS Servers . . . . . . . . . . . : 195.92.195.94 >> 195.92.195.95 > > That shows the existing modem connection. > There is no sign of your LAN card here. > > The machine does have a LAN card installed, doesn't it? > Do you get 'link' lights coming on on both the router and network card > when you plug the cable in? > > Go to Control Panel -> Network and sharing center; > Under 'tasks', choose 'manage network connections'; > > Check your LAN card is present, and not disabled ( ie not greyed out). > If it's disabled, r-click and enable it. > > If it's not there at all, you need to go to device manager and look for it > there. > Make sure its not disabled in device manager. > Enable it if it is disabled. > Ensure there's no problem reoprted in dev man. ( missing driver etc ). > If it is all present and correct in device manager, but missing in Network > Connections, then the connection has become corrupted somehow. Remove > the card in device manager, reboot and allow windows to re-install it. > This ought to re-create the network connection. > > If it's totally missing in Device Manager also, then you need to check it > has not been disabled in BIOS or hardware. > If there is no such option, then perhaps the LAN card is bad and needs > replacing. > > -- > Ron > > > > "Robert L. (MS-MVP)" <nore***@chicagotech.net> wrote in message Yes, but look closer.news:00358EF2-51C0-4B51-9DC3-D0D02CBEAB17@microsoft.com... > It is because you are using static IP address. Re-setup the LAN using > DHCP. > The adapter shown is the PPP connection through the modem. We have no way to see how the LAN adapter is set up, is just plain missing! -- Ron Thanks to all for your input. I'm going to put in a new NIC and see how that
goes. Show quote "Ron Lowe" <ronATlowe-famlyDOTmeDOTukSPURIOUS> wrote in message news:e76pHrfKIHA.4688@TK2MSFTNGP06.phx.gbl... > "Robert L. (MS-MVP)" <nore***@chicagotech.net> wrote in message > news:00358EF2-51C0-4B51-9DC3-D0D02CBEAB17@microsoft.com... >> It is because you are using static IP address. Re-setup the LAN using >> DHCP. >> > > Yes, but look closer. > The adapter shown is the PPP connection through the modem. > We have no way to see how the LAN adapter is set up, is just plain > missing! > > -- > Ron > LAN card is definitely installed OK. If I plug in/unplug the LAN cable I get
a notification from the network icon in the system tray saying that a cable is unplugged or Local Area Network connected. There are also link lights on the router and the LAN card. However, when I do ipconfig when plugged into the router, I get no IP output at all. Maybe the LAN card is bad so I'll try another card. Just to clarify, I should need do nothing once the router is configured, it should just connect as it does on the Vista laptop?? Thanks for your help. Show quote "Ron Lowe" <ronATlowe-famlyDOTmeDOTukSPURIOUS> wrote in message news:ePeZ1VfKIHA.4272@TK2MSFTNGP05.phx.gbl... >>>> Am trying to change over from using my ADSL modem to using a router >>>> which has a built in modem. Using the modem, I have no problems >>>> connecting to the internet. However, when I connect to the router via >>>> wired LAN, I cannot get a connection to the router to configure it. > > >>> Posting back with the result of ipconfig /all may help. > > >> Here's the ipconfig /all output. >> >> Windows IP Configuration >> >> >> >> Host Name . . . . . . . . . . . . : XPHOME >> Primary Dns Suffix . . . . . . . : >> Node Type . . . . . . . . . . . . : Unknown >> IP Routing Enabled. . . . . . . . : No >> WINS Proxy Enabled. . . . . . . . : No >> >> >> >> PPP adapter Wanadoo Broadband: >> >> >> >> Connection-specific DNS Suffix . : >> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface >> Physical Address. . . . . . . . . : 00-53-45-00-00-00 >> Dhcp Enabled. . . . . . . . . . . : No >> IP Address. . . . . . . . . . . . : 90.242.111.183 >> Subnet Mask . . . . . . . . . . . : 255.255.255.255 >> Default Gateway . . . . . . . . . : 90.242.111.183 >> DNS Servers . . . . . . . . . . . : 195.92.195.94 >> 195.92.195.95 > > That shows the existing modem connection. > There is no sign of your LAN card here. > > The machine does have a LAN card installed, doesn't it? > Do you get 'link' lights coming on on both the router and network card > when you plug the cable in? > > Go to Control Panel -> Network and sharing center; > Under 'tasks', choose 'manage network connections'; > > Check your LAN card is present, and not disabled ( ie not greyed out). > If it's disabled, r-click and enable it. > > If it's not there at all, you need to go to device manager and look for it > there. > Make sure its not disabled in device manager. > Enable it if it is disabled. > Ensure there's no problem reoprted in dev man. ( missing driver etc ). > If it is all present and correct in device manager, but missing in Network > Connections, then the connection has become corrupted somehow. Remove > the card in device manager, reboot and allow windows to re-install it. > This ought to re-create the network connection. > > If it's totally missing in Device Manager also, then you need to check it > has not been disabled in BIOS or hardware. > If there is no such option, then perhaps the LAN card is bad and needs > replacing. > > -- > Ron > > > > "Smiffy" <p***@smiffys-place.fsnet.co.uk> wrote in message That all sounds good.news:%23UywnRgKIHA.1164@TK2MSFTNGP02.phx.gbl... > LAN card is definitely installed OK. If I plug in/unplug the LAN cable I > get a notification from the network icon in the system tray saying that a > cable is unplugged or Local Area Network connected. There are also link > lights on the router and the LAN card. The card is probably OK, and the drivers too. > However, when I do ipconfig when plugged into the router, I get no IP That's not good.> output at all. If there is no listing for the LAN connection at all, then it's as if TCP/IP is not bound to the card. In the Network Connections folder, r-click the LAN connection, and choose Propeties. In the listing of protocols used by the card, ensure 'Internet Protocol ( TCP/IP )' is selected. ( You may need to scroll down the list of items to see it. ) If it already is, then there's something corrupt in the connection if it doesn't appear in ipconfig. In which case, remove the card from device manager and reboot. Let windows re-install the card. This will re-create the connection. > Maybe the LAN card is bad so I'll try another card. I doubt that's necessary.> Just to clarify, I should need do nothing once the router is configured, That's right.> it should just connect as it does on the Vista laptop?? So long as the card is set to obtain an IP address automatically. > Thanks for your help. -- Ron Smiffy wrote:
Show quote > LAN card is definitely installed OK. If I plug in/unplug the LAN cable I get To add a bit to what Rob Lowe said, if you go to the "Properties" of > a notification from the network icon in the system tray saying that a cable > is unplugged or Local Area Network connected. There are also link lights on > the router and the LAN card. However, when I do ipconfig when plugged into > the router, I get no IP output at all. Maybe the LAN card is bad so I'll try > another card. > > Just to clarify, I should need do nothing once the router is configured, it > should just connect as it does on the Vista laptop?? > > Thanks for your help. > > "Ron Lowe" <ronATlowe-famlyDOTmeDOTukSPURIOUS> wrote in message > news:ePeZ1VfKIHA.4272@TK2MSFTNGP05.phx.gbl... >>>>> Am trying to change over from using my ADSL modem to using a router >>>>> which has a built in modem. Using the modem, I have no problems >>>>> connecting to the internet. However, when I connect to the router via >>>>> wired LAN, I cannot get a connection to the router to configure it. >> >>>> Posting back with the result of ipconfig /all may help. >> >>> Here's the ipconfig /all output. >>> >>> Windows IP Configuration >>> >>> >>> >>> Host Name . . . . . . . . . . . . : XPHOME >>> Primary Dns Suffix . . . . . . . : >>> Node Type . . . . . . . . . . . . : Unknown >>> IP Routing Enabled. . . . . . . . : No >>> WINS Proxy Enabled. . . . . . . . : No >>> >>> >>> >>> PPP adapter Wanadoo Broadband: >>> >>> >>> >>> Connection-specific DNS Suffix . : >>> Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface >>> Physical Address. . . . . . . . . : 00-53-45-00-00-00 >>> Dhcp Enabled. . . . . . . . . . . : No >>> IP Address. . . . . . . . . . . . : 90.242.111.183 >>> Subnet Mask . . . . . . . . . . . : 255.255.255.255 >>> Default Gateway . . . . . . . . . : 90.242.111.183 >>> DNS Servers . . . . . . . . . . . : 195.92.195.94 >>> 195.92.195.95 >> That shows the existing modem connection. >> There is no sign of your LAN card here. >> >> The machine does have a LAN card installed, doesn't it? >> Do you get 'link' lights coming on on both the router and network card >> when you plug the cable in? >> >> Go to Control Panel -> Network and sharing center; >> Under 'tasks', choose 'manage network connections'; >> >> Check your LAN card is present, and not disabled ( ie not greyed out). >> If it's disabled, r-click and enable it. >> >> If it's not there at all, you need to go to device manager and look for it >> there. >> Make sure its not disabled in device manager. >> Enable it if it is disabled. >> Ensure there's no problem reoprted in dev man. ( missing driver etc ). >> If it is all present and correct in device manager, but missing in Network >> Connections, then the connection has become corrupted somehow. Remove >> the card in device manager, reboot and allow windows to re-install it. >> This ought to re-create the network connection. >> >> If it's totally missing in Device Manager also, then you need to check it >> has not been disabled in BIOS or hardware. >> If there is no such option, then perhaps the LAN card is bad and needs >> replacing. >> >> -- >> Ron >> >> >> >> > > your Local Area Connection, you should see the 4 items shown in the linked image. If they're not there, click the "Install" and add them (note that TCP/IP is a "protocol," the middle two are "services," and "Client for MS Networks" is a "client." If other items are there, delete them. http://screenshots.modemhelp.net/screenshots/Windows_XP/Network_Connections/Local_Area_Connection/Properties/General/Index.shtml -- Lem -- MS-MVP - Networking To the moon and back with 2K words of RAM and 36K words of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer http://history.nasa.gov/afj/compessay.htm In article <uHY9NkTKIHA.2***@TK2MSFTNGP06.phx.gbl>, "Smiffy"
<p***@smiffys-place.fsnet.co.uk> wrote: >Am trying to change over from using my ADSL modem to using a router which Make sure that the desktop's LAN connection is configured to obtain an>has a built in modem. Using the modem, I have no problems connecting to the >internet. However, when I connect to the router via wired LAN, I cannot get >a connection to the router to configure it. > >I plugged a laptop into the router ( this has Vista Home installed on it) >and was able to connect and get on the internet without a problem. Plugged >my desktop back in, no connection. > >Anyone have any ideas before I blast away XP Home and install XP Pro? >Thanks. IP address automatically. It might have been configured with a static IP address for connecting to the modem. I don't think it would be useful to replace XP Home with XP Pro. Both editions work exactly the same on a LAN with a router. -- Best Wishes, Steve Winograd, MS-MVP (Windows Networking) Please post any reply as a follow-up message in the news group for everyone to see. I'm sorry, but I don't answer questions addressed directly to me in E-mail or news groups. Microsoft Most Valuable Professional Program http://mvp.support.microsoft.com THANKS TO ALL!!!!
Show quote "Smiffy" <p***@smiffys-place.fsnet.co.uk> wrote in message news:uHY9NkTKIHA.2176@TK2MSFTNGP06.phx.gbl... > Am trying to change over from using my ADSL modem to using a router which > has a built in modem. Using the modem, I have no problems connecting to > the internet. However, when I connect to the router via wired LAN, I > cannot get a connection to the router to configure it. > > I plugged a laptop into the router ( this has Vista Home installed on it) > and was able to connect and get on the internet without a problem. Plugged > my desktop back in, no connection. > > Anyone have any ideas before I blast away XP Home and install XP Pro? > Thanks. >  |
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