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XP Pro Network Can't ping 192.168.0.1

Author
19 Dec 2005 10:13 PM
Bob Stewart
I recently had to reconstruct Windows XP Profession to the latest patches on
the host computer on my home network. Proir to that my network work just fine
and I was using remote desktop from the host to my tablet.

The host has two NIC's installed -- one directly to a cable modem and one to
a switch for the local network. The network appears to be working correctly,
as I can file and print share amongst the several computers on the network,
as before. However three problems exist for which I see no cause:

1. I can ping any of the computers on the 192.168.0.x subnet excepting
192.168.0.1 from any of the the other computer. From any of the computers I
can access files and the printer on the host.

2. I had to explicitly set the DNS on the local network computers to get to
the internet.

3. In Outlook, I can receive e-mail, but sending e-mail attempts result in a
can't find the POP-3 server error message.

4. After correctly setting the host to allow Remote Desktop connections, no
connections can be established even though the host is listening on port 3389.

The Firewall setting to the Internet appear to be correct, and it does not
matter if I firewall the local subnet or not, I get the same issues. There
are no group policies set.

I can't find an thread or troubleshooting guide that describes the situation
I'm in.

If anyone can point me in the even the "remotely" right direction, I'd
appreciate it.

Thanks,

Bob Stewart

Author
19 Dec 2005 10:45 PM
Steve Winograd [MVP]
In article <81B14FA8-F846-4AB2-B0AB-A1C62564D***@microsoft.com>, "Bob
Stewart" <BobStew***@discussions.microsoft.com> wrote:
Show quoteHide quote
>I recently had to reconstruct Windows XP Profession to the latest patches on
>the host computer on my home network. Proir to that my network work just fine
>and I was using remote desktop from the host to my tablet.
>
>The host has two NIC's installed -- one directly to a cable modem and one to
>a switch for the local network. The network appears to be working correctly,
>as I can file and print share amongst the several computers on the network,
>as before. However three problems exist for which I see no cause:
>
>1. I can ping any of the computers on the 192.168.0.x subnet excepting
>192.168.0.1 from any of the the other computer. From any of the computers I
>can access files and the printer on the host.
>
>2. I had to explicitly set the DNS on the local network computers to get to
>the internet.
>
>3. In Outlook, I can receive e-mail, but sending e-mail attempts result in a
>can't find the POP-3 server error message.
>
>4. After correctly setting the host to allow Remote Desktop connections, no
>connections can be established even though the host is listening on port 3389.
>
>The Firewall setting to the Internet appear to be correct, and it does not
>matter if I firewall the local subnet or not, I get the same issues. There
>are no group policies set.
>
>I can't find an thread or troubleshooting guide that describes the situation
>I'm in.
>
>If anyone can point me in the even the "remotely" right direction, I'd
>appreciate it.
>
>Thanks,
>
>Bob Stewart

I suspect that an incorrectly configured firewall program on the host
is causing the strange behavior: Norton, McAfee, PC-cillin, ZoneAlarm,
etc.  Note that recent antivirus programs from Norton (and possibly
others) have built-in firewall functions.  If you use such a firewall
program, be sure to disable the Windows Firewall.  If you only use the
Windows Firewall, check the Exceptions tab.

Sending E-mail uses an SMTP server, not a POP3 server.  Are you sure
about that error message?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see.  I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
Fix windows and pc errors, click for free system scan

Author
19 Dec 2005 10:58 PM
Bob Stewart
That was it, Steve, I had enable the personal firewall on the Trend Micro
product. Thanks. And you were off course, correct on the out-going mail
server -- the message was for the smtp server.
Bob


Show quoteHide quote
"Steve Winograd [MVP]" wrote:

> In article <81B14FA8-F846-4AB2-B0AB-A1C62564D***@microsoft.com>, "Bob
> Stewart" <BobStew***@discussions.microsoft.com> wrote:
> >I recently had to reconstruct Windows XP Profession to the latest patches on
> >the host computer on my home network. Proir to that my network work just fine
> >and I was using remote desktop from the host to my tablet.
> >
> >The host has two NIC's installed -- one directly to a cable modem and one to
> >a switch for the local network. The network appears to be working correctly,
> >as I can file and print share amongst the several computers on the network,
> >as before. However three problems exist for which I see no cause:
> >
> >1. I can ping any of the computers on the 192.168.0.x subnet excepting
> >192.168.0.1 from any of the the other computer. From any of the computers I
> >can access files and the printer on the host.
> >
> >2. I had to explicitly set the DNS on the local network computers to get to
> >the internet.
> >
> >3. In Outlook, I can receive e-mail, but sending e-mail attempts result in a
> >can't find the POP-3 server error message.
> >
> >4. After correctly setting the host to allow Remote Desktop connections, no
> >connections can be established even though the host is listening on port 3389.
> >
> >The Firewall setting to the Internet appear to be correct, and it does not
> >matter if I firewall the local subnet or not, I get the same issues. There
> >are no group policies set.
> >
> >I can't find an thread or troubleshooting guide that describes the situation
> >I'm in.
> >
> >If anyone can point me in the even the "remotely" right direction, I'd
> >appreciate it.
> >
> >Thanks,
> >
> >Bob Stewart
>
> I suspect that an incorrectly configured firewall program on the host
> is causing the strange behavior: Norton, McAfee, PC-cillin, ZoneAlarm,
> etc.  Note that recent antivirus programs from Norton (and possibly
> others) have built-in firewall functions.  If you use such a firewall
> program, be sure to disable the Windows Firewall.  If you only use the
> Windows Firewall, check the Exceptions tab.
>
> Sending E-mail uses an SMTP server, not a POP3 server.  Are you sure
> about that error message?
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see.  I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>

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