missing support tab in local area connection status window

microsoft.public.windowsxp.network_web

25 Jul 2006 4:42 PM

MarcApril

I cannot connect to the internet thru my cable modem. When i check the status
window of my local area connection the support tab is missing. Does this mean
i have a problem with my nic and if so what do i need to do next. tx,marc

25 Jul 2006 5:56 PM

Steve Winograd [MVP]

In article <2E553914-C819-4B85-A0C7-21DA1331D***@microsoft.com>,
MarcApril <MarcAp***@discussions.microsoft.com> wrote:

>I cannot connect to the internet thru my cable modem. When i check the status
>window of my local area connection the support tab is missing. Does this mean
>i have a problem with my nic and if so what do i need to do next. tx,marc

I think this is a software problem, not a hardware problem with the
NIC. A possible solution is to go to Device Manager, remove the NIC,
reboot, and let Windows XP re-install it.

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Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

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