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ping fail on DELL PCsDell is giving me heart burn. Can't get an answer on this from them... I have two DELL PCs with WinXP SP2 connected using the Linksys Wireless Router in the same subnet. Both got IP from that same DHCP and their Windows Firewall are disabled. They can't ping each other, but, can ping cnn.com or reach msn.com via IE. I have a third home grown WinXP with SP2. Both DELL PCs can ping to it. How can I get the DELL PCs to ping each other. Output from ipconfig and traceroute Connection-specific DNS Suffix . : hsd1.tx.comcast.net. IP Address. . . . . . . . . . . . : 192.168.1.103 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 C:\>tracert 192.168.1.105 Tracing route to 192.168.1.105 over a maximum of 30 hops 1 * * * Request timed out. 2 * * * Request timed out. C:\>tracert 192.168.1.1 Tracing route to 192.168.1.1 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms c-24-0-110-125.hsd1.tx.comcast.net [24.0.110.125 ] 2 <1 ms <1 ms <1 ms 192.168.1.1 Trace complete. Please help. One thing does look wierd, your trace to your router should only be 1
hop (your PC to the router) instead you have 2 hops, 1 to your external IP then to your router, how do you have your computers and internet modem hooked up. light_wt wrote: Show quoteHide quote > Hi, > > Dell is giving me heart burn. Can't get an answer on this from them... > > I have two DELL PCs with WinXP SP2 connected using the Linksys Wireless > Router in the same subnet. Both got IP from that same DHCP and their > Windows Firewall are disabled. They can't ping each other, but, can > ping cnn.com or reach msn.com via IE. > > I have a third home grown WinXP with SP2. Both DELL PCs can ping to it. > > How can I get the DELL PCs to ping each other. > > Output from ipconfig and traceroute > Connection-specific DNS Suffix . : hsd1.tx.comcast.net. > IP Address. . . . . . . . . . . . : 192.168.1.103 > Subnet Mask . . . . . . . . . . . : 255.255.255.0 > Default Gateway . . . . . . . . . : 192.168.1.1 > > C:\>tracert 192.168.1.105 > > Tracing route to 192.168.1.105 over a maximum of 30 hops > > 1 * * * Request timed out. > 2 * * * Request timed out. > > C:\>tracert 192.168.1.1 > > Tracing route to 192.168.1.1 over a maximum of 30 hops > > 1 <1 ms <1 ms <1 ms c-24-0-110-125.hsd1.tx.comcast.net > [24.0.110.125 > ] > 2 <1 ms <1 ms <1 ms 192.168.1.1 > > Trace complete. > > Please help. You've got sharp eyes. I notice the result from tracert, too. :)
The Cable Modem is connect to the router. The PC gets its IP from the router, which is what I think it is getting the IP from... Jon. bkboudreau wrote: Show quoteHide quote > One thing does look wierd, your trace to your router should only be 1 > hop (your PC to the router) instead you have 2 hops, 1 to your external > IP then to your router, how do you have your computers and internet > modem hooked up. > > light_wt wrote: > > Hi, > > > > Dell is giving me heart burn. Can't get an answer on this from them... > > > > I have two DELL PCs with WinXP SP2 connected using the Linksys Wireless > > Router in the same subnet. Both got IP from that same DHCP and their > > Windows Firewall are disabled. They can't ping each other, but, can > > ping cnn.com or reach msn.com via IE. > > > > I have a third home grown WinXP with SP2. Both DELL PCs can ping to it. > > > > How can I get the DELL PCs to ping each other. > > > > Output from ipconfig and traceroute > > Connection-specific DNS Suffix . : hsd1.tx.comcast.net. > > IP Address. . . . . . . . . . . . : 192.168.1.103 > > Subnet Mask . . . . . . . . . . . : 255.255.255.0 > > Default Gateway . . . . . . . . . : 192.168.1.1 > > > > C:\>tracert 192.168.1.105 > > > > Tracing route to 192.168.1.105 over a maximum of 30 hops > > > > 1 * * * Request timed out. > > 2 * * * Request timed out. > > > > C:\>tracert 192.168.1.1 > > > > Tracing route to 192.168.1.1 over a maximum of 30 hops > > > > 1 <1 ms <1 ms <1 ms c-24-0-110-125.hsd1.tx.comcast.net > > [24.0.110.125 > > ] > > 2 <1 ms <1 ms <1 ms 192.168.1.1 > > > > Trace complete. > > > > Please help. Hello,
This could be a network configuration problem or a router configuration problem. Checkthe router DHCP tables and verify that each computer gets its address from the router.. Make sure that your PC's are connected to the router and not the cable modem. If all looks good verify all of your IPS settings (IP, DNS, Default Gateway) by using IPconfig /all light_wt wrote: Show quoteHide quote > You've got sharp eyes. I notice the result from tracert, too. :) > > The Cable Modem is connect to the router. The PC gets its IP from the > router, which is what I think it is getting the IP from... > > Jon. > > bkboudreau wrote: > > One thing does look wierd, your trace to your router should only be 1 > > hop (your PC to the router) instead you have 2 hops, 1 to your external > > IP then to your router, how do you have your computers and internet > > modem hooked up. > > > > light_wt wrote: > > > Hi, > > > > > > Dell is giving me heart burn. Can't get an answer on this from them... > > > > > > I have two DELL PCs with WinXP SP2 connected using the Linksys Wireless > > > Router in the same subnet. Both got IP from that same DHCP and their > > > Windows Firewall are disabled. They can't ping each other, but, can > > > ping cnn.com or reach msn.com via IE. > > > > > > I have a third home grown WinXP with SP2. Both DELL PCs can ping to it. > > > > > > How can I get the DELL PCs to ping each other. > > > > > > Output from ipconfig and traceroute > > > Connection-specific DNS Suffix . : hsd1.tx.comcast.net. > > > IP Address. . . . . . . . . . . . : 192.168.1.103 > > > Subnet Mask . . . . . . . . . . . : 255.255.255.0 > > > Default Gateway . . . . . . . . . : 192.168.1.1 > > > > > > C:\>tracert 192.168.1.105 > > > > > > Tracing route to 192.168.1.105 over a maximum of 30 hops > > > > > > 1 * * * Request timed out. > > > 2 * * * Request timed out. > > > > > > C:\>tracert 192.168.1.1 > > > > > > Tracing route to 192.168.1.1 over a maximum of 30 hops > > > > > > 1 <1 ms <1 ms <1 ms c-24-0-110-125.hsd1.tx.comcast.net > > > [24.0.110.125 > > > ] > > > 2 <1 ms <1 ms <1 ms 192.168.1.1 > > > > > > Trace complete. > > > > > > Please help. Is the personal firewall on each machine set up to allow ICMP (ping)?
-jtpr
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