"susan" wrote:

> when i try to open OE i get this message MSOE.DLL cannot be found i haven,t
> added or removed any programs and everything was ok till yesterday any ideas
> where i start?
> --
> lachygirl

"susan" wrote:

> when i try to open OE i get this message MSOE.DLL cannot be found i haven,t
> added or removed any programs and everything was ok till yesterday any ideas
> where i start?
> --
> lachygirl

"Steve Winograd [MVP]" wrote:

> In article <7FAC6F59-F00B-4B18-BAC8-B452D69B5***@microsoft.com>, susan
> <susan.l***@discussions.microsoft.com> wrote:
> >> when i try to open OE i get this message MSOE.DLL cannot be found i haven,t
> >> added or removed any programs and everything was ok till yesterday any ideas
> >> where i start?
> >
> >i,m not sure what version i have but it was installed in 2004 , i rebooted
> >but no luck i also tried system restore. the error message also says OE may
> >not be installed properly so it does sound like a problem with OE rather than
> >my pc. i will i have to re-install it all again? unfortunately i haven,t
> >backed up all my addresses and i am starting to panic now (not sure if this
> >is any use but i am still able to send and recieve messages through this site)
> >thanks
> >susan
>
> My answer assumes that your computer has Windows XP and that it uses
> the default settings for Outlook Express.
>
> To back up your address book, copy this file to another folder:
>
> C:\Documents and Settings\<Your User Name>\
>    Application Data\Microsoft\Address Book\
>    <Your User Name>.wab
>
> To back up your E-mail messages, copy the files in this folder to
> another folder:
>
> C:\Documents and Settings\<Your User Name>\Local Settings\
>    Application Data\Identities\
>    {A Bunch of Numbers and Letters}\
>    Microsoft\Outlook Express
>
> You might have to enable viewing of hidden folders to see those files
> and folders.
>
> To repair Outlook Express, follow the steps in the "Windows XP Home
> Edition and Windows XP Professional" section in this Microsoft
> Knowledge Base article:
>
> How to manually remove and reinstall Outlook Express
> http://support.microsoft.com/kb/263837/en-us
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see.  I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>

>> >> when i try to open OE i get this message MSOE.DLL cannot be found i haven,t
>> >> added or removed any programs and everything was ok till yesterday any ideas
>> >> where i start?
>> >
>> >i,m not sure what version i have but it was installed in 2004 , i rebooted
>> >but no luck i also tried system restore. the error message also says OE may
>> >not be installed properly so it does sound like a problem with OE rather than
>> >my pc. i will i have to re-install it all again? unfortunately i haven,t
>> >backed up all my addresses and i am starting to panic now (not sure if this
>> >is any use but i am still able to send and recieve messages through this site)
>> >thanks
>> >susan
>>
>> My answer assumes that your computer has Windows XP and that it uses
>> the default settings for Outlook Express.
>>
>> To back up your address book, copy this file to another folder:
>>
>> C:\Documents and Settings\<Your User Name>\
>>    Application Data\Microsoft\Address Book\
>>    <Your User Name>.wab
>>
>> To back up your E-mail messages, copy the files in this folder to
>> another folder:
>>
>> C:\Documents and Settings\<Your User Name>\Local Settings\
>>    Application Data\Identities\
>>    {A Bunch of Numbers and Letters}\
>>    Microsoft\Outlook Express
>>
>> You might have to enable viewing of hidden folders to see those files
>> and folders.
>>
>> To repair Outlook Express, follow the steps in the "Windows XP Home
>> Edition and Windows XP Professional" section in this Microsoft
>> Knowledge Base article:
>>
>> How to manually remove and reinstall Outlook Express
>> http://support.microsoft.com/kb/263837/en-us
>
>i have backed up all the addresses thanks, but when i unistalled then
>re-installed OE i still have the same problem i contacted my service provider
>but the also advised on re-installing then gave me an expensive number to
>phone for help which i really dont want to do but i am now getting desperate
>i have think done all i can is it time to call in the professionals? or
>anything else i can try -yes it was windows xp
>thanks susan