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Cannot browse or emailI'm tearing my hair out with this one and desperately trying to avoid a reinstallation of windows.any help much appreciated I look after a small network of 6 office computers all of which are networked together fine and access the internet through a router. One computer though will not browse the internet either using internet explorer or firefox. Neither can it access our email server usiing thunderbird or outlook express. This is a fairly recent development and has in the past worked okay. All other computers on the network work fine. I receive "cannot connect to www.xxxx.xxx" and "server not found" messages etc when trying to browse depending on browser. Email connection atempts also result in "server not found" messages. I cannot browse either using IP addresses ie http://66.102.11.99. All IE connection settings look okay. I can via a command line ping all other computers on the network including the router and ping any web address via either its DNS reference or IP address eg. www.google.com or http://66.102.11.99. I receive replies okay with no packet loss at all. I can sign in to MSN messenger, Yahoo messenger etc okay. So far I have done the following 1. Virus, ad-aware, and spyware scans as well as I can remembering that I cannot update definitions etc due to the connection problem 2. Ran hijack this and found nothing untoward running in the background 3. Applied Winsock and LSP fixes downloaded from various links found on this site. 4. Manually deleted "HKLM\System\CurrentControlSet\Services\Winsock" & "HKLM\System\CurrentControlSet\Services\Winsock2" and imported fresh keys that I've downloaded (via another computer on the network obviously) 5. ran netsh from a command line as follows i) netsh winsock reset c:\winsockresetlog.txt ii) netsh int ip reset c:\intresetlog.txt In between all of the above I have rebooted and tried to web browse and receive emails all with the same result. IPCONFIG /all shows that the computer is being allocated an IP address via the router DHCP on the network and the correct gateway address (ie the router) and DNS server shown also as the router. Am I really looking at a reinstallation of windows? I'd prefer not to do that as the computer in question is the main file server for industry specialist software that the company uses. This problem as I have said appeared almost overnight and not following any software installation. Any help very much appreciated. thanks a very desperate FBB Remeber kids, don't try this at home Have you tried giving it a static IP (set DNS and WINS setting manually as
well) and seeing if it works? Disabled Windows Firewall? Is it possible to plug this into a different network jack to see if it has something to do with it? Different cable? Reboot the firewall (I've seen this work a few times for many different scenerios). Hope one of these helps. -storlogic Show quoteHide quote "Fast Biker Boy" wrote: > Hi > > I'm tearing my hair out with this one and desperately trying to avoid a > reinstallation of windows.any help much appreciated > > I look after a small network of 6 office computers all of which are > networked together fine and access the internet through a router. > > One computer though will not browse the internet either using internet > explorer or firefox. > Neither can it access our email server usiing thunderbird or outlook > express. This is a fairly recent development and has in the past worked okay. > All other computers on the network work fine. > > I receive "cannot connect to www.xxxx.xxx" and "server not found" messages > etc when trying to browse depending on browser. Email connection atempts also > result in "server not found" messages. I cannot browse either using IP > addresses ie http://66.102.11.99. All IE connection settings look okay. > > I can via a command line ping all other computers on the network including > the router and ping any web address via either its DNS reference or IP > address eg. www.google.com or http://66.102.11.99. I receive replies okay > with no packet loss at all. > > I can sign in to MSN messenger, Yahoo messenger etc okay. > > So far I have done the following > 1. Virus, ad-aware, and spyware scans as well as I can remembering that I > cannot update definitions etc due to the connection problem > 2. Ran hijack this and found nothing untoward running in the background > 3. Applied Winsock and LSP fixes downloaded from various links found on > this site. > 4. Manually deleted "HKLM\System\CurrentControlSet\Services\Winsock" & > "HKLM\System\CurrentControlSet\Services\Winsock2" and imported fresh > keys that I've downloaded (via another computer on the network > obviously) > 5. ran netsh from a command line as follows > i) netsh winsock reset c:\winsockresetlog.txt > ii) netsh int ip reset c:\intresetlog.txt > > In between all of the above I have rebooted and tried to web browse and > receive emails all with the same result. > > IPCONFIG /all shows that the computer is being allocated an IP address via > the router DHCP on the network and the correct gateway address (ie the > router) and DNS server shown also as the router. > > Am I really looking at a reinstallation of windows? I'd prefer not to do > that as the computer in question is the main file server for industry > specialist software that the company uses. This problem as I have said > appeared almost overnight and not following any software installation. Any > help very much appreciated. > > thanks > > > a very desperate > > FBB > Remeber kids, don't try this at home Hi
Thanks for the quick reply. I have tried all of the suggestions except the static IP which I'll try as soon as I get back to work tomorrow. I should have mentioned that I'd also checked cables, connection point, rebooted the router and also disabled the firewall Thanks once again -- Show quoteHide quoteFBB Remember kids, don''t try this at home "storlogic" wrote: > Have you tried giving it a static IP (set DNS and WINS setting manually as > well) and seeing if it works? Disabled Windows Firewall? Is it possible to > plug this into a different network jack to see if it has something to do with > it? Different cable? Reboot the firewall (I've seen this work a few times > for many different scenerios). > > Hope one of these helps. > > -storlogic > > "Fast Biker Boy" wrote: > > > Hi > > > > I'm tearing my hair out with this one and desperately trying to avoid a > > reinstallation of windows.any help much appreciated > > > > I look after a small network of 6 office computers all of which are > > networked together fine and access the internet through a router. > > > > One computer though will not browse the internet either using internet > > explorer or firefox. > > Neither can it access our email server usiing thunderbird or outlook > > express. This is a fairly recent development and has in the past worked okay. > > All other computers on the network work fine. > > > > I receive "cannot connect to www.xxxx.xxx" and "server not found" messages > > etc when trying to browse depending on browser. Email connection atempts also > > result in "server not found" messages. I cannot browse either using IP > > addresses ie http://66.102.11.99. All IE connection settings look okay. > > > > I can via a command line ping all other computers on the network including > > the router and ping any web address via either its DNS reference or IP > > address eg. www.google.com or http://66.102.11.99. I receive replies okay > > with no packet loss at all. > > > > I can sign in to MSN messenger, Yahoo messenger etc okay. > > > > So far I have done the following > > 1. Virus, ad-aware, and spyware scans as well as I can remembering that I > > cannot update definitions etc due to the connection problem > > 2. Ran hijack this and found nothing untoward running in the background > > 3. Applied Winsock and LSP fixes downloaded from various links found on > > this site. > > 4. Manually deleted "HKLM\System\CurrentControlSet\Services\Winsock" & > > "HKLM\System\CurrentControlSet\Services\Winsock2" and imported fresh > > keys that I've downloaded (via another computer on the network > > obviously) > > 5. ran netsh from a command line as follows > > i) netsh winsock reset c:\winsockresetlog.txt > > ii) netsh int ip reset c:\intresetlog.txt > > > > In between all of the above I have rebooted and tried to web browse and > > receive emails all with the same result. > > > > IPCONFIG /all shows that the computer is being allocated an IP address via > > the router DHCP on the network and the correct gateway address (ie the > > router) and DNS server shown also as the router. > > > > Am I really looking at a reinstallation of windows? I'd prefer not to do > > that as the computer in question is the main file server for industry > > specialist software that the company uses. This problem as I have said > > appeared almost overnight and not following any software installation. Any > > help very much appreciated. > > > > thanks > > > > > > a very desperate > > > > FBB > > Remeber kids, don't try this at home Since you can ping/route to external IPs and resolve external names, the
problem is most likely browser settings or security/proxy software. Doug Sherman MCSE, MCSA, MCP+I, MVP Show quoteHide quote "Fast Biker Boy" <FastBiker***@discussions.microsoft.com> wrote in message news:08C03663-0960-4A53-8D0C-498878F63CB7@microsoft.com... > Hi > > I'm tearing my hair out with this one and desperately trying to avoid a > reinstallation of windows.any help much appreciated > > I look after a small network of 6 office computers all of which are > networked together fine and access the internet through a router. > > One computer though will not browse the internet either using internet > explorer or firefox. > Neither can it access our email server usiing thunderbird or outlook > express. This is a fairly recent development and has in the past worked okay. > All other computers on the network work fine. > > I receive "cannot connect to www.xxxx.xxx" and "server not found" messages > etc when trying to browse depending on browser. Email connection atempts also > result in "server not found" messages. I cannot browse either using IP > addresses ie http://66.102.11.99. All IE connection settings look okay. > > I can via a command line ping all other computers on the network including > the router and ping any web address via either its DNS reference or IP > address eg. www.google.com or http://66.102.11.99. I receive replies okay > with no packet loss at all. > > I can sign in to MSN messenger, Yahoo messenger etc okay. > > So far I have done the following > 1. Virus, ad-aware, and spyware scans as well as I can remembering that I > cannot update definitions etc due to the connection problem > 2. Ran hijack this and found nothing untoward running in the background > 3. Applied Winsock and LSP fixes downloaded from various links found on > this site. > 4. Manually deleted "HKLM\System\CurrentControlSet\Services\Winsock" & > "HKLM\System\CurrentControlSet\Services\Winsock2" and imported fresh > keys that I've downloaded (via another computer on the network > obviously) > 5. ran netsh from a command line as follows > i) netsh winsock reset c:\winsockresetlog.txt > ii) netsh int ip reset c:\intresetlog.txt > > In between all of the above I have rebooted and tried to web browse and > receive emails all with the same result. > > IPCONFIG /all shows that the computer is being allocated an IP address via > the router DHCP on the network and the correct gateway address (ie the > router) and DNS server shown also as the router. > > Am I really looking at a reinstallation of windows? I'd prefer not to do > that as the computer in question is the main file server for industry > specialist software that the company uses. This problem as I have said > appeared almost overnight and not following any software installation. Any > help very much appreciated. > > thanks > > > a very desperate > > FBB > Remeber kids, don't try this at home --
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FBB Remember kids, don''t try this at home "Fast Biker Boy" wrote: Okay since my last post I have done the following> Hi > > I'm tearing my hair out with this one and desperately trying to avoid a > reinstallation of windows.any help much appreciated > > I look after a small network of 6 office computers all of which are > networked together fine and access the internet through a router. > > One computer though will not browse the internet either using internet > explorer or firefox. > Neither can it access our email server usiing thunderbird or outlook > express. This is a fairly recent development and has in the past worked okay. > All other computers on the network work fine. > > I receive "cannot connect to www.xxxx.xxx" and "server not found" messages > etc when trying to browse depending on browser. Email connection atempts also > result in "server not found" messages. I cannot browse either using IP > addresses ie http://66.102.11.99. All IE connection settings look okay. > > I can via a command line ping all other computers on the network including > the router and ping any web address via either its DNS reference or IP > address eg. www.google.com or http://66.102.11.99. I receive replies okay > with no packet loss at all. > > I can sign in to MSN messenger, Yahoo messenger etc okay. > > So far I have done the following > 1. Virus, ad-aware, and spyware scans as well as I can remembering that I > cannot update definitions etc due to the connection problem > 2. Ran hijack this and found nothing untoward running in the background > 3. Applied Winsock and LSP fixes downloaded from various links found on > this site. > 4. Manually deleted "HKLM\System\CurrentControlSet\Services\Winsock" & > "HKLM\System\CurrentControlSet\Services\Winsock2" and imported fresh > keys that I've downloaded (via another computer on the network > obviously) > 5. ran netsh from a command line as follows > i) netsh winsock reset c:\winsockresetlog.txt > ii) netsh int ip reset c:\intresetlog.txt > > In between all of the above I have rebooted and tried to web browse and > receive emails all with the same result. > > IPCONFIG /all shows that the computer is being allocated an IP address via > the router DHCP on the network and the correct gateway address (ie the > router) and DNS server shown also as the router. > > Am I really looking at a reinstallation of windows? I'd prefer not to do > that as the computer in question is the main file server for industry > specialist software that the company uses. This problem as I have said > appeared almost overnight and not following any software installation. Any > help very much appreciated. > > thanks > > > a very desperate > > FBB > Remeber kids, don't try this at home 1. Uninstalled IE7 and hey presto IE6 now works fine. 2. Uninstalled and reinstalled both firefox & thinderbird. Neither of which connect. Firefox just comes back server not found, Thunderbird says it gets no reply from our mail server though I suspect it can't find it. None of the update programs work either. AVG cannot update because it cannot find the server and neither can Windows defender. I can browse to them using IE6 though. Any ideas anybody? please? pretty please ;-)
How to delete a network place?
Cannot connect to Internet The specified network name is no longer available Losing http://www connection but can still send/receive email??? laptop hangs my pc when trying to create wireless network Can't Connect to Linksys WRT54G Router upgrading to 108Mbps or staying with 54Mbps? WOL -- settign ip address to forward to Network between two Dell Computers Error 5 Access Denied |
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