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Users work folder reset - contents deleted PLEASE HELP!!!!

Author
18 Aug 2006 1:07 PM
Oliver Maynard
I work in a school. We have just replaced our Windows NT servers with 2
Windows 2003 servers.

I have recreated all of the users and migrated their home directorys across.

The issue I am having is this, When a user logs on for the first time the
contents of the their My documents folder (in my case, a folder in their home
drive called work) is deleted and replaced with 2 new folders : My pictures
and My music.

I then restore their documents back into their folder and it seems to be
fine after that. Although it s reasonably easy to resolve like this, it is
going to be chaos when the school returns from holiday and 1200 users are
coming to me saying they have lost all of their work after their initial log
in.

The only difference I can see with their home drive is this, before they log
in for the first time there is no ntuser.dat present, afterwards there is.

Please can someone give me any ideas on how to resolve this.

Many Thanks.

Author
18 Aug 2006 1:23 PM
Lanwench [MVP - Exchange]
In news:C233C816-83C5-44BA-B7F9-DC88FF6CF87E@microsoft.com,
Oliver Maynard <OliverMayn***@discussions.microsoft.com> typed:
Show quoteHide quote
> I work in a school. We have just replaced our Windows NT servers with
> 2 Windows 2003 servers.
>
> I have recreated all of the users and migrated their home directorys
> across.
>
> The issue I am having is this, When a user logs on for the first time
> the contents of the their My documents folder (in my case, a folder
> in their home drive called work) is deleted and replaced with 2 new
> folders : My pictures and My music.
>
> I then restore their documents back into their folder and it seems to
> be fine after that. Although it s reasonably easy to resolve like
> this, it is going to be chaos when the school returns from holiday
> and 1200 users are coming to me saying they have lost all of their
> work after their initial log in.
>
> The only difference I can see with their home drive is this, before
> they log in for the first time there is no ntuser.dat present,
> afterwards there is.
>
> Please can someone give me any ideas on how to resolve this.
>
> Many Thanks.

Are you using roaming profiles?
Folder redirection via Group Policy?

Do you have the User Profile Hive Cleanup utility installed (a must!)
Author
20 Aug 2006 3:36 PM
Oliver Maynard
Hi,

yes thats right...roaming profiles and folder redirection. I have not heard
of 'User Profile Hive Cleanup utility'...what is it and what does it do?

i have also noticed that when a user logs on their entire work directory is
also copied down onto the local machine...this is obviousley going to have
massive bandwidth implimentations when lots of users log on at once (which
happens every hour at the school).

Show quoteHide quote
"Lanwench [MVP - Exchange]" wrote:

> In news:C233C816-83C5-44BA-B7F9-DC88FF6CF87E@microsoft.com,
> Oliver Maynard <OliverMayn***@discussions.microsoft.com> typed:
> > I work in a school. We have just replaced our Windows NT servers with
> > 2 Windows 2003 servers.
> >
> > I have recreated all of the users and migrated their home directorys
> > across.
> >
> > The issue I am having is this, When a user logs on for the first time
> > the contents of the their My documents folder (in my case, a folder
> > in their home drive called work) is deleted and replaced with 2 new
> > folders : My pictures and My music.
> >
> > I then restore their documents back into their folder and it seems to
> > be fine after that. Although it s reasonably easy to resolve like
> > this, it is going to be chaos when the school returns from holiday
> > and 1200 users are coming to me saying they have lost all of their
> > work after their initial log in.
> >
> > The only difference I can see with their home drive is this, before
> > they log in for the first time there is no ntuser.dat present,
> > afterwards there is.
> >
> > Please can someone give me any ideas on how to resolve this.
> >
> > Many Thanks.
>
> Are you using roaming profiles?
> Folder redirection via Group Policy?
>
> Do you have the User Profile Hive Cleanup utility installed (a must!)
>
>
>
>
Author
20 Aug 2006 3:40 PM
Lanwench [MVP - Exchange]
In news:3670C1DD-1D07-4274-8CD8-8C2134B4D861@microsoft.com,
Oliver Maynard <OliverMayn***@discussions.microsoft.com> typed:
> Hi,
>
> yes thats right...roaming profiles and folder redirection.

Are you using SBS?

> I have not
> heard of 'User Profile Hive Cleanup utility'...what is it and what
> does it do?

See
http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en


>
> i have also noticed that when a user logs on their entire work
> directory is also copied down onto the local machine...this is
> obviousley going to have massive bandwidth implimentations when lots
> of users log on at once (which happens every hour at the school).

Disable offline file use via group policy, and disable offline file caching
on your shares directly on the server (share properties)
..
Show quoteHide quote
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> In news:C233C816-83C5-44BA-B7F9-DC88FF6CF87E@microsoft.com,
>> Oliver Maynard <OliverMayn***@discussions.microsoft.com> typed:
>>> I work in a school. We have just replaced our Windows NT servers
>>> with 2 Windows 2003 servers.
>>>
>>> I have recreated all of the users and migrated their home directorys
>>> across.
>>>
>>> The issue I am having is this, When a user logs on for the first
>>> time the contents of the their My documents folder (in my case, a
>>> folder in their home drive called work) is deleted and replaced
>>> with 2 new folders : My pictures and My music.
>>>
>>> I then restore their documents back into their folder and it seems
>>> to be fine after that. Although it s reasonably easy to resolve like
>>> this, it is going to be chaos when the school returns from holiday
>>> and 1200 users are coming to me saying they have lost all of their
>>> work after their initial log in.
>>>
>>> The only difference I can see with their home drive is this, before
>>> they log in for the first time there is no ntuser.dat present,
>>> afterwards there is.
>>>
>>> Please can someone give me any ideas on how to resolve this.
>>>
>>> Many Thanks.
>>
>> Are you using roaming profiles?
>> Folder redirection via Group Policy?
>>
>> Do you have the User Profile Hive Cleanup utility installed (a must!)