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Internet Connection Problem

Author
19 Aug 2006 12:00 AM
otter
I have 2 machines, laptop and desktop, connected to the wired router.  I can
access the internet from the desktop.  I can not from the lap top.  This
includes from a IE browser, Outlook and IM.  I can get to the router log in
page from the laptop so it seems the lap to is talking to the router.  The
laptop also recognizes when the network cable is unplugged or plugged in. 
Laptop also has a wireless network card.  We do not have a wireless router.

The settings on the laptop have not been changed.  I have tried different
cables, powering off the router.

The router is connected to a DSL modem using SBC DSL.

IP address is 192.168.1.100
Default gateway is 192.168.1.1
DHCP server is 192.168.1.1
Sub net is 255.255.255.0

My DNS server is 172.16.0.1. 
I can access the Linksys router configuration page with a browser
I can not get to the internet using a browser
I can not ping www.google.com etc.
I can ping the Default gateway is 192.168.1.1

When I change the DNS server to 192.168.1.1
I can access the Linksys router configuration page with a browser
I can not get to the internet using a browser
I can ping www.google.com etc.

I downloaded winsockfix and lspfix and they did not work.
I ran reset and rebuilt ip stack, did not help

Other laptops work on same cables, etc.

Any other ideas or things to try?

Author
19 Aug 2006 12:24 AM
Jong
Otter:
        Greetings!  I figured up your small network, it seems and im
sure that your laptop is connected to your neighbors wireless access
point or wireless router.  Try to access the routers setup page using
your laptop wirelessly and check the exact model number on the Setup
page and double-check the model # on your wired Router and you can find
it at the bottom of the router if it matches.   The reason why you cant
get online eventhough you have valid ip address-192.168.1.100, it is
because you can have DNS of 172.... perhaps you are using the static IP
from your DSL modem,  try to check your TCP-IP settings on you wireless
connection and set it back to Obtain IP and DNS address automatically
and repair the connection.

Jong

otter wrote:
Show quoteHide quote
> I have 2 machines, laptop and desktop, connected to the wired router.  I can
> access the internet from the desktop.  I can not from the lap top.  This
> includes from a IE browser, Outlook and IM.  I can get to the router log in
> page from the laptop so it seems the lap to is talking to the router.  The
> laptop also recognizes when the network cable is unplugged or plugged in.
> Laptop also has a wireless network card.  We do not have a wireless router.
>
> The settings on the laptop have not been changed.  I have tried different
> cables, powering off the router.
>
> The router is connected to a DSL modem using SBC DSL.
>
> IP address is 192.168.1.100
> Default gateway is 192.168.1.1
> DHCP server is 192.168.1.1
> Sub net is 255.255.255.0
>
> My DNS server is 172.16.0.1.
> I can access the Linksys router configuration page with a browser
> I can not get to the internet using a browser
> I can not ping www.google.com etc.
> I can ping the Default gateway is 192.168.1.1
>
> When I change the DNS server to 192.168.1.1
> I can access the Linksys router configuration page with a browser
> I can not get to the internet using a browser
> I can ping www.google.com etc.
>
> I downloaded winsockfix and lspfix and they did not work.
> I ran reset and rebuilt ip stack, did not help
>
> Other laptops work on same cables, etc.
>
> Any other ideas or things to try?
Author
19 Aug 2006 2:15 AM
otter
Thank you.

I could not access anything using the wireless connection.  I dis-abled the
wireless connection and the same thing.

When I look at the Linksys Status page here is what it has

(MAC Address: 00-06-25-84-03-1D)
  IP Address:    192.168.1.1
   Subnet Mask:    255.255.255.0
   DHCP server:    Enabled


WAN:     
   (MAC Address: 00-06-25-84-03-1E)
   IP Address:    172.16.1.33
   Subnet Mask:    255.255.0.0
   Default Gateway:    172.16.0.1
   DNS:    172.16.0.1
                0.0.0.0
                0.0.0.0
   DHCP Remaining Time:    0:50:49

Could the DNS cache be an issue?    





Show quoteHide quote
"Jong" wrote:

> Otter:
>         Greetings!  I figured up your small network, it seems and im
> sure that your laptop is connected to your neighbors wireless access
> point or wireless router.  Try to access the routers setup page using
> your laptop wirelessly and check the exact model number on the Setup
> page and double-check the model # on your wired Router and you can find
> it at the bottom of the router if it matches.   The reason why you cant
> get online eventhough you have valid ip address-192.168.1.100, it is
> because you can have DNS of 172.... perhaps you are using the static IP
> from your DSL modem,  try to check your TCP-IP settings on you wireless
> connection and set it back to Obtain IP and DNS address automatically
> and repair the connection.
>
> Jong
>
> otter wrote:
> > I have 2 machines, laptop and desktop, connected to the wired router.  I can
> > access the internet from the desktop.  I can not from the lap top.  This
> > includes from a IE browser, Outlook and IM.  I can get to the router log in
> > page from the laptop so it seems the lap to is talking to the router.  The
> > laptop also recognizes when the network cable is unplugged or plugged in.
> > Laptop also has a wireless network card.  We do not have a wireless router.
> >
> > The settings on the laptop have not been changed.  I have tried different
> > cables, powering off the router.
> >
> > The router is connected to a DSL modem using SBC DSL.
> >
> > IP address is 192.168.1.100
> > Default gateway is 192.168.1.1
> > DHCP server is 192.168.1.1
> > Sub net is 255.255.255.0
> >
> > My DNS server is 172.16.0.1.
> > I can access the Linksys router configuration page with a browser
> > I can not get to the internet using a browser
> > I can not ping www.google.com etc.
> > I can ping the Default gateway is 192.168.1.1
> >
> > When I change the DNS server to 192.168.1.1
> > I can access the Linksys router configuration page with a browser
> > I can not get to the internet using a browser
> > I can ping www.google.com etc.
> >
> > I downloaded winsockfix and lspfix and they did not work.
> > I ran reset and rebuilt ip stack, did not help
> >
> > Other laptops work on same cables, etc.
> >
> > Any other ideas or things to try?
>
>