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Messenger service registration on XP SP2I have a pair of XP Service Pack 2 machines, with the Intel Pro 100VE NICs,
running as DHCP clients. Sometimes when they bootup, the messenger service starts without error but won't send or recieve messages. Running nbtstat -n doesn't show the messenger service registrations. If the messenger service is restarted, the nbt registrations occur correctly. The only thing I've been able to find is kb article 878468, but it only applies to Win2k and XP SP1. Any ideas? Hi Damien,
Would you please check the article KB878468 again? Because I see the article applies to : Microsoft Windows XP Service Pack 2 Microsoft Windows XP Service Pack 2 Microsoft Windows XP Tablet PC Edition 2005 Microsoft Windows XP Service Pack 2 http://support.microsoft.com/?id=878468 And in this KB artilce, it shows we workaround this problem by restarting messenger service. As you described this issue happens randomly, it may be caused by accident and you have done the right step to restart the messenger service. Thanks. Best regards, Vincent Xu Microsoft Online Partner Support ====================================================== Get Secure! - www.microsoft.com/security ====================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ====================================================== This posting is provided "AS IS" with no warranties,and confers no rights. ====================================================== -------------------- Show quoteHide quote >>From: "Damien S" <039f4837-2145379628@news.postalias> >>Organization: IMCPL >>Subject: Messenger service registration on XP SP2 >>Lines: 12 >>Date: Fri, 25 Aug 2006 10:00:07 -0400 >>X-Newsreader: NewsMan Pro 2.5 (Freeware) >>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>Newsgroups: microsoft.public.windowsxp.network_web >>NNTP-Posting-Host: 207.250.21.100 >>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl >>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254051 >>X-Tomcat-NG: microsoft.public.windowsxp.network_web >> >>I have a pair of XP Service Pack 2 machines, with the Intel Pro 100VE NICs, >>running as DHCP clients. >> >>Sometimes when they bootup, the messenger service starts without error but >>won't send or recieve messages. Running nbtstat -n doesn't show the messenger >>service registrations. If the messenger service is restarted, the nbt >>registrations occur correctly. >> >>The only thing I've been able to find is kb article 878468, but it only >>applies to Win2k and XP SP1. >> >>Any ideas? >> Looks like I might have pasted the wrong article number. The one I was
thinking of was 306257 which describes the problem a little better. There is some vendor written software that runs on these effected PCs that requires the Windows Messenger service in order to run properly. On 8/27/2006 9:24:46 PM, wrote: Show quoteHide quote >Hi Damien, warranties,and confers no rights. > >Would you please check the article KB878468 again? Because I see the >article applies to : > >Microsoft Windows XP Service Pack 2 >Microsoft Windows XP Service Pack 2 >Microsoft Windows XP Tablet PC Edition 2005 >Microsoft Windows XP Service Pack 2 > >http://support.microsoft.com/?id=878468 > >And in this KB artilce, it shows we workaround this problem by restarting >messenger service. > >As you described this issue happens randomly, it may be caused by accident >and you have done the right step to restart the messenger service. > >Thanks. > >Best regards, > >Vincent Xu >Microsoft Online Partner Support > >=====================================================Get Secure! - www.microsoft.com/security >====================================================== >When responding to posts, please "Reply to Group" via your newsreader so >that others >may learn and benefit from this issue. >=====================================================This posting is provided "AS IS" with no Show quoteHide quote >==================================================-------------------- >>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>Organization: IMCPL >>>Subject: Messenger service registration on XP SP2 >>>Lines: 12 >>>Date: Fri, 25 Aug 2006 10:00:07 -0400 >>>X-Newsreader: NewsMan Pro 2.5 (Freeware) >>>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>Newsgroups: microsoft.public.windowsxp.network_web >>>NNTP-Posting-Host: 207.250.21.100 >>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl >>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254051 >>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>> >>>I have a pair of XP Service Pack 2 machines, with the Intel Pro 100VE >NICs, >>>running as DHCP clients. >>> >>>Sometimes when they bootup, the messenger service starts without error but >>>won't send or recieve messages. Running nbtstat -n doesn't show the >messenger >>>service registrations. If the messenger service is restarted, the nbt >>>registrations occur correctly. >>> >>>The only thing I've been able to find is kb article 878468, but it only >>>applies to Win2k and XP SP1. >>> >>>Any ideas? >>> > > Hi Damien ,
First, pleae let me know if the adapters are Bridged Network Adapters. I ask this because I found a internal article describered that NetBIOS name machinename<03> unregistered after reboot if a couple of Network Cards to be Bridged Network. At the boot time, The Messenger Service enumerate NetBIOS Interfaces and count number of Interfaces. If computer has only one Bridged Network, it wasn't initialized at this time, Because, Messenger Service cannot get correct lana's information. GlobalData.NumNets was 0 If it is not your case, please try: 1. Go to %systemroot%\system32 and check the msgsvc.dll. 2. Right click this dll and select properties. Check the version if it is later than 5.1.2600.1168 3. If it is later than 5.1.2600.1168, please try to re-register it by using : "regsvr32 msgsvc.dll" to check the results. Hope this helps.Best regards, Vincent Xu Microsoft Online Partner Support ====================================================== Get Secure! - www.microsoft.com/security ====================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ====================================================== This posting is provided "AS IS" with no warranties,and confers no rights. ====================================================== -------------------- >>From: "Damien S" <039f4837-2145379628@news.postalias> <rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl>>>Organization: IMCPL >>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> Show quoteHide quote >>Subject: Re: Messenger service registration on XP SP2 www.microsoft.com/security>>Lines: 70 >>Date: Mon, 28 Aug 2006 08:51:29 -0400 >>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>Message-ID: <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> >>Newsgroups: microsoft.public.windowsxp.network_web >>NNTP-Posting-Host: 207.250.21.100 >>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl >>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254220 >>X-Tomcat-NG: microsoft.public.windowsxp.network_web >> >>Looks like I might have pasted the wrong article number. The one I was >>thinking of was 306257 which describes the problem a little better. There is >>some vendor written software that runs on these effected PCs that requires >>the Windows Messenger service in order to run properly. >> >>On 8/27/2006 9:24:46 PM, wrote: >>>Hi Damien, >>> >>>Would you please check the article KB878468 again? Because I see the >>>article applies to : >>> >>>Microsoft Windows XP Service Pack 2 >>>Microsoft Windows XP Service Pack 2 >>>Microsoft Windows XP Tablet PC Edition 2005 >>>Microsoft Windows XP Service Pack 2 >>> >>>http://support.microsoft.com/?id=878468 >>> >>>And in this KB artilce, it shows we workaround this problem by restarting >>>messenger service. >>> >>>As you described this issue happens randomly, it may be caused by accident >>>and you have done the right step to restart the messenger service. >>> >>>Thanks. >>> >>>Best regards, >>> >>>Vincent Xu >>>Microsoft Online Partner Support >>> >>>=====================================================Get Secure! - >>>====================================================== provided "AS IS" with no >>>When responding to posts, please "Reply to Group" via your newsreader so >>>that others >>>may learn and benefit from this issue. >>>=====================================================This posting is >>warranties,and confers no rights. microsoft.public.windowsxp.network_web:254051>>>==================================================-------------------- >>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>Organization: IMCPL >>>>>Subject: Messenger service registration on XP SP2 >>>>>Lines: 12 >>>>>Date: Fri, 25 Aug 2006 10:00:07 -0400 >>>>>X-Newsreader: NewsMan Pro 2.5 (Freeware) >>>>>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl >>>>>Xref: TK2MSFTNGXA01.phx.gbl Show quoteHide quote >>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>>>> >>>>>I have a pair of XP Service Pack 2 machines, with the Intel Pro 100VE >>>NICs, >>>>>running as DHCP clients. >>>>> >>>>>Sometimes when they bootup, the messenger service starts without error but >>>>>won't send or recieve messages. Running nbtstat -n doesn't show the >>>messenger >>>>>service registrations. If the messenger service is restarted, the nbt >>>>>registrations occur correctly. >>>>> >>>>>The only thing I've been able to find is kb article 878468, but it only >>>>>applies to Win2k and XP SP1. >>>>> >>>>>Any ideas? >>>>> >>> >>> >> >> The msgsvc.dll on the effected systems is version 5.1.2600.2180, so I'll try
re-registering them and restarting. The network adaptors are Intel Pro 100/VE and are connected to a Cisco Catalyst switch. There are errors in the event log referencing dhcp renewal being canceled by the user on startup, as well as a trio of "link up, link down, link up" messages in the event log on startup. The three link state events all occur within a few seconds (so the time difference between the first and 3rd is maybe 6 seconds.) Does that internal article offer a fix for the issue you've described? On 8/28/2006 11:41:08 PM, wrote: Show quoteHide quote >Hi Damien , warranties,and confers no rights. > >First, pleae let me know if the adapters are Bridged Network Adapters. I >ask this because I found a internal article describered that NetBIOS name >machinename<03> unregistered after reboot if a couple of Network Cards to >be Bridged Network. At the boot time, The Messenger Service enumerate >NetBIOS Interfaces and count number of Interfaces. If computer has only one >Bridged Network, it wasn't initialized at this time, Because, Messenger >Service cannot get correct lana's information. GlobalData.NumNets was 0 > >If it is not your case, please try: > >1. Go to %systemroot%\system32 and check the msgsvc.dll. >2. Right click this dll and select properties. Check the version if it is >later than 5.1.2600.1168 >3. If it is later than 5.1.2600.1168, please try to re-register it by using >: "regsvr32 msgsvc.dll" to check the results. > >Hope this helps. > > >Best regards, > >Vincent Xu >Microsoft Online Partner Support > >=====================================================Get Secure! - www.microsoft.com/security >====================================================== >When responding to posts, please "Reply to Group" via your newsreader so >that others >may learn and benefit from this issue. >=====================================================This posting is provided "AS IS" with no Show quoteHide quote >==================================================-------------------- >>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>Organization: IMCPL >>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> ><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> >>>Subject: Re: Messenger service registration on XP SP2 >>>Lines: 70 >>>Date: Mon, 28 Aug 2006 08:51:29 -0400 >>>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>>Message-ID: <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> >>>Newsgroups: microsoft.public.windowsxp.network_web >>>NNTP-Posting-Host: 207.250.21.100 >>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl >>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254220 >>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>> >>>Looks like I might have pasted the wrong article number. The one I was >>>thinking of was 306257 which describes the problem a little better. There >is >>>some vendor written software that runs on these effected PCs that requires >>>the Windows Messenger service in order to run properly. >>> >>>On 8/27/2006 9:24:46 PM, wrote: >>>>Hi Damien, >>>> >>>>Would you please check the article KB878468 again? Because I see the >>>>article applies to : >>>> >>>>Microsoft Windows XP Service Pack 2 >>>>Microsoft Windows XP Service Pack 2 >>>>Microsoft Windows XP Tablet PC Edition 2005 >>>>Microsoft Windows XP Service Pack 2 >>>> >>>>http://support.microsoft.com/?id=878468 >>>> >>>>And in this KB artilce, it shows we workaround this problem by >restarting >>>>messenger service. >>>> >>>>As you described this issue happens randomly, it may be caused by >accident >>>>and you have done the right step to restart the messenger service. >>>> >>>>Thanks. >>>> >>>>Best regards, >>>> >>>>Vincent Xu >>>>Microsoft Online Partner Support >>>> >>>>=====================================================Get Secure! - >www.microsoft.com/security >>>>====================================================== >>>>When responding to posts, please "Reply to Group" via your newsreader so >>>>that others >>>>may learn and benefit from this issue. >>>>=====================================================This posting is >provided "AS IS" with no >>>warranties,and confers no rights. >>>>==================================================-------------------- >>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>>Organization: IMCPL >>>>>>Subject: Messenger service registration on XP SP2 >>>>>>Lines: 12 >>>>>>Date: Fri, 25 Aug 2006 10:00:07 -0400 >>>>>>X-Newsreader: NewsMan Pro 2.5 (Freeware) >>>>>>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl >>>>>>Xref: TK2MSFTNGXA01.phx.gbl >microsoft.public.windowsxp.network_web:254051 >>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>>>>> >>>>>>I have a pair of XP Service Pack 2 machines, with the Intel Pro 100VE >>>>NICs, >>>>>>running as DHCP clients. >>>>>> >>>>>>Sometimes when they bootup, the messenger service starts without error >but >>>>>>won't send or recieve messages. Running nbtstat -n doesn't show the >>>>messenger >>>>>>service registrations. If the messenger service is restarted, the nbt >>>>>>registrations occur correctly. >>>>>> >>>>>>The only thing I've been able to find is kb article 878468, but it only >>>>>>applies to Win2k and XP SP1. >>>>>> >>>>>>Any ideas? >>>>>> >>>> >>>> >>> >>> > > Hi Damien ,
Thanks for your reply. I noticed you said the event about dhcp, please let me know the exact event log. Per the internal file, this problem will not be fixed until Vista. Sorry for any inconvenience. Thanks. Best regards, Vincent Xu Microsoft Online Partner Support ====================================================== Get Secure! - www.microsoft.com/security ====================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ====================================================== This posting is provided "AS IS" with no warranties,and confers no rights. ====================================================== -------------------- >>From: "Damien S" <039f4837-2145379628@news.postalias> <rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> >>Organization: IMCPL >>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> <4vuuA0xyGHA.***@TK2MSFTNGXA01.phx.gbl> Show quoteHide quote >>Subject: Re: Messenger service registration on XP SP2 www.microsoft.com/security>>Lines: 140 >>Date: Wed, 30 Aug 2006 11:38:49 -0400 >>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>Message-ID: <uThUcpEzGHA.3***@TK2MSFTNGP03.phx.gbl> >>Newsgroups: microsoft.public.windowsxp.network_web >>NNTP-Posting-Host: 207.250.21.100 >>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl >>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254405 >>X-Tomcat-NG: microsoft.public.windowsxp.network_web >> >>The msgsvc.dll on the effected systems is version 5.1.2600.2180, so I'll try >>re-registering them and restarting. The network adaptors are Intel Pro 100/VE >>and are connected to a Cisco Catalyst switch. There are errors in the event >>log referencing dhcp renewal being canceled by the user on startup, as well >>as a trio of "link up, link down, link up" messages in the event log on >>startup. The three link state events all occur within a few seconds (so the >>time difference between the first and 3rd is maybe 6 seconds.) >>Does that internal article offer a fix for the issue you've described? >> >>On 8/28/2006 11:41:08 PM, wrote: >>>Hi Damien , >>> >>>First, pleae let me know if the adapters are Bridged Network Adapters. I >>>ask this because I found a internal article describered that NetBIOS name >>>machinename<03> unregistered after reboot if a couple of Network Cards to >>>be Bridged Network. At the boot time, The Messenger Service enumerate >>>NetBIOS Interfaces and count number of Interfaces. If computer has only one >>>Bridged Network, it wasn't initialized at this time, Because, Messenger >>>Service cannot get correct lana's information. GlobalData.NumNets was 0 >>> >>>If it is not your case, please try: >>> >>>1. Go to %systemroot%\system32 and check the msgsvc.dll. >>>2. Right click this dll and select properties. Check the version if it is >>>later than 5.1.2600.1168 >>>3. If it is later than 5.1.2600.1168, please try to re-register it by using >>>: "regsvr32 msgsvc.dll" to check the results. >>> >>>Hope this helps. >>> >>> >>>Best regards, >>> >>>Vincent Xu >>>Microsoft Online Partner Support >>> >>>=====================================================Get Secure! - >>>====================================================== provided "AS IS" with no >>>When responding to posts, please "Reply to Group" via your newsreader so >>>that others >>>may learn and benefit from this issue. >>>=====================================================This posting is Show quoteHide quote >>warranties,and confers no rights. microsoft.public.windowsxp.network_web:254220>>>==================================================-------------------- >>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>Organization: IMCPL >>>>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> >>>>>Subject: Re: Messenger service registration on XP SP2 >>>>>Lines: 70 >>>>>Date: Mon, 28 Aug 2006 08:51:29 -0400 >>>>>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>>>>Message-ID: <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> >>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl >>>>>Xref: TK2MSFTNGXA01.phx.gbl Show quoteHide quote >>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl>>>>> >>>>>Looks like I might have pasted the wrong article number. The one I was >>>>>thinking of was 306257 which describes the problem a little better. There >>>is >>>>>some vendor written software that runs on these effected PCs that requires >>>>>the Windows Messenger service in order to run properly. >>>>> >>>>>On 8/27/2006 9:24:46 PM, wrote: >>>>>>Hi Damien, >>>>>> >>>>>>Would you please check the article KB878468 again? Because I see the >>>>>>article applies to : >>>>>> >>>>>>Microsoft Windows XP Service Pack 2 >>>>>>Microsoft Windows XP Service Pack 2 >>>>>>Microsoft Windows XP Tablet PC Edition 2005 >>>>>>Microsoft Windows XP Service Pack 2 >>>>>> >>>>>>http://support.microsoft.com/?id=878468 >>>>>> >>>>>>And in this KB artilce, it shows we workaround this problem by >>>restarting >>>>>>messenger service. >>>>>> >>>>>>As you described this issue happens randomly, it may be caused by >>>accident >>>>>>and you have done the right step to restart the messenger service. >>>>>> >>>>>>Thanks. >>>>>> >>>>>>Best regards, >>>>>> >>>>>>Vincent Xu >>>>>>Microsoft Online Partner Support >>>>>> >>>>>>=====================================================Get Secure! - >>>www.microsoft.com/security >>>>>>====================================================== >>>>>>When responding to posts, please "Reply to Group" via your newsreader so >>>>>>that others >>>>>>may learn and benefit from this issue. >>>>>>=====================================================This posting is >>>provided "AS IS" with no >>>>>warranties,and confers no rights. >>>>>>==================================================-------------------- >>>>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>>>>Organization: IMCPL >>>>>>>>Subject: Messenger service registration on XP SP2 >>>>>>>>Lines: 12 >>>>>>>>Date: Fri, 25 Aug 2006 10:00:07 -0400 >>>>>>>>X-Newsreader: NewsMan Pro 2.5 (Freeware) >>>>>>>>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>>>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>>>>Path: Show quoteHide quote >>>>>>>>Xref: TK2MSFTNGXA01.phx.gbl >>>microsoft.public.windowsxp.network_web:254051 >>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>>>>>>> >>>>>>>>I have a pair of XP Service Pack 2 machines, with the Intel Pro 100VE >>>>>>NICs, >>>>>>>>running as DHCP clients. >>>>>>>> >>>>>>>>Sometimes when they bootup, the messenger service starts without error >>>but >>>>>>>>won't send or recieve messages. Running nbtstat -n doesn't show the >>>>>>messenger >>>>>>>>service registrations. If the messenger service is restarted, the nbt >>>>>>>>registrations occur correctly. >>>>>>>> >>>>>>>>The only thing I've been able to find is kb article 878468, but it only >>>>>>>>applies to Win2k and XP SP1. >>>>>>>> >>>>>>>>Any ideas? >>>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>> >>> >> >> Well, I can't register msgsvc.dll as it tells me "DLLRegisterServer entry
point was not found". The DHCP event log message is event ID 1003 from source DHCP and says "Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001143CACE92. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server." The link state events are from the NIC driver (E100B) and says little more then "Adaptor link up", "Adaptor link down". On 8/31/2006 2:12:37 AM, wrote: Show quoteHide quote >Hi Damien , warranties,and confers no rights. > >Thanks for your reply. > >I noticed you said the event about dhcp, please let me know the exact event >log. > >Per the internal file, this problem will not be fixed until Vista. Sorry >for any inconvenience. > >Thanks. > > >Best regards, > >Vincent Xu >Microsoft Online Partner Support > >=====================================================Get Secure! - www.microsoft.com/security >====================================================== >When responding to posts, please "Reply to Group" via your newsreader so >that others >may learn and benefit from this issue. >=====================================================This posting is provided "AS IS" with no Show quoteHide quote >==================================================-------------------- >>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>Organization: IMCPL >>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> ><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> ><u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> ><4vuuA0xyGHA.***@TK2MSFTNGXA01.phx.gbl> >>>Subject: Re: Messenger service registration on XP SP2 >>>Lines: 140 >>>Date: Wed, 30 Aug 2006 11:38:49 -0400 >>>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>>Message-ID: <uThUcpEzGHA.3***@TK2MSFTNGP03.phx.gbl> >>>Newsgroups: microsoft.public.windowsxp.network_web >>>NNTP-Posting-Host: 207.250.21.100 >>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl >>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254405 >>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>> >>>The msgsvc.dll on the effected systems is version 5.1.2600.2180, so I'll >try >>>re-registering them and restarting. The network adaptors are Intel Pro >100/VE >>>and are connected to a Cisco Catalyst switch. There are errors in the >event >>>log referencing dhcp renewal being canceled by the user on startup, as >well >>>as a trio of "link up, link down, link up" messages in the event log on >>>startup. The three link state events all occur within a few seconds (so >the >>>time difference between the first and 3rd is maybe 6 seconds.) >>>Does that internal article offer a fix for the issue you've described? >>> >>>On 8/28/2006 11:41:08 PM, wrote: >>>>Hi Damien , >>>> >>>>First, pleae let me know if the adapters are Bridged Network Adapters. I >>>>ask this because I found a internal article describered that NetBIOS >name >>>>machinename<03> unregistered after reboot if a couple of Network Cards >to >>>>be Bridged Network. At the boot time, The Messenger Service enumerate >>>>NetBIOS Interfaces and count number of Interfaces. If computer has only >one >>>>Bridged Network, it wasn't initialized at this time, Because, Messenger >>>>Service cannot get correct lana's information. GlobalData.NumNets was 0 >>>> >>>>If it is not your case, please try: >>>> >>>>1. Go to %systemroot%\system32 and check the msgsvc.dll. >>>>2. Right click this dll and select properties. Check the version if it >is >>>>later than 5.1.2600.1168 >>>>3. If it is later than 5.1.2600.1168, please try to re-register it by >using >>>>: "regsvr32 msgsvc.dll" to check the results. >>>> >>>>Hope this helps. >>>> >>>> >>>>Best regards, >>>> >>>>Vincent Xu >>>>Microsoft Online Partner Support >>>> >>>>=====================================================Get Secure! - >www.microsoft.com/security >>>>====================================================== >>>>When responding to posts, please "Reply to Group" via your newsreader so >>>>that others >>>>may learn and benefit from this issue. >>>>=====================================================This posting is >provided "AS IS" with no >>>warranties,and confers no rights. >>>>==================================================-------------------- >>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>>Organization: IMCPL >>>>>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> >>>>>>Subject: Re: Messenger service registration on XP SP2 >>>>>>Lines: 70 >>>>>>Date: Mon, 28 Aug 2006 08:51:29 -0400 >>>>>>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>>>>>Message-ID: <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> >>>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl >>>>>>Xref: TK2MSFTNGXA01.phx.gbl >microsoft.public.windowsxp.network_web:254220 >>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>>>>> >>>>>>Looks like I might have pasted the wrong article number. The one I was >>>>>>thinking of was 306257 which describes the problem a little better. >There >>>>is >>>>>>some vendor written software that runs on these effected PCs that >requires >>>>>>the Windows Messenger service in order to run properly. >>>>>> >>>>>>On 8/27/2006 9:24:46 PM, wrote: >>>>>>>Hi Damien, >>>>>>> >>>>>>>Would you please check the article KB878468 again? Because I see the >>>>>>>article applies to : >>>>>>> >>>>>>>Microsoft Windows XP Service Pack 2 >>>>>>>Microsoft Windows XP Service Pack 2 >>>>>>>Microsoft Windows XP Tablet PC Edition 2005 >>>>>>>Microsoft Windows XP Service Pack 2 >>>>>>> >>>>>>>http://support.microsoft.com/?id=878468 >>>>>>> >>>>>>>And in this KB artilce, it shows we workaround this problem by >>>>restarting >>>>>>>messenger service. >>>>>>> >>>>>>>As you described this issue happens randomly, it may be caused by >>>>accident >>>>>>>and you have done the right step to restart the messenger service. >>>>>>> >>>>>>>Thanks. >>>>>>> >>>>>>>Best regards, >>>>>>> >>>>>>>Vincent Xu >>>>>>>Microsoft Online Partner Support >>>>>>> >>>>>>>=====================================================Get Secure! - >>>>www.microsoft.com/security >>>>>>>====================================================== >>>>>>>When responding to posts, please "Reply to Group" via your newsreader >so >>>>>>>that others >>>>>>>may learn and benefit from this issue. >>>>>>>=====================================================This posting is >>>>provided "AS IS" with no >>>>>>warranties,and confers no rights. >>>>>>>==================================================-------------------- >>>>>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>>>>>Organization: IMCPL >>>>>>>>>Subject: Messenger service registration on XP SP2 >>>>>>>>>Lines: 12 >>>>>>>>>Date: Fri, 25 Aug 2006 10:00:07 -0400 >>>>>>>>>X-Newsreader: NewsMan Pro 2.5 (Freeware) >>>>>>>>>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>>>>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>>>>>Path: >TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl >>>>>>>>>Xref: TK2MSFTNGXA01.phx.gbl >>>>microsoft.public.windowsxp.network_web:254051 >>>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>>>>>>>> >>>>>>>>>I have a pair of XP Service Pack 2 machines, with the Intel Pro >100VE >>>>>>>NICs, >>>>>>>>>running as DHCP clients. >>>>>>>>> >>>>>>>>>Sometimes when they bootup, the messenger service starts without >error >>>>but >>>>>>>>>won't send or recieve messages. Running nbtstat -n doesn't show the >>>>>>>messenger >>>>>>>>>service registrations. If the messenger service is restarted, the >nbt >>>>>>>>>registrations occur correctly. >>>>>>>>> >>>>>>>>>The only thing I've been able to find is kb article 878468, but it >only >>>>>>>>>applies to Win2k and XP SP1. >>>>>>>>> >>>>>>>>>Any ideas? >>>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>> >>>> >>> >>> > > Hi Damien ,
My suggestions are: 1. Open connection and go to TCP/IP advanced settings to enable Netbios over TCP/IP. 2. run NBTStat -rr to check the results. If t he problem still occurs, please run : netsh int ip reset resetlog.txt to reset TCP/IP If the problem persists, I suggest you collect some system information using Microsoft Configuration Capture Utility , and please send the CAB (Zip) file to me. Please download the tool: http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9 15706/Mpsrpt_network.exe For more information and overview, please refer to link below: KB818742 Overview of the Microsoft Configuration Capture Utility (MPS_REPORTS) http://support.microsoft.com/?id=818742 Note: The CAB file will be generated for your convenience in the %systemroot%\MPSReports\Network\Report\Cab directory called %COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports generated by the MPS Reporting Tool. If the CAB file isn't produced, please compress all of the result files under %systemroot%\MPSReport\Network\Report as a Zip file. (Note: %systemroot% is the folder where you install Windows.) Please send me the CAB file via the email : v-xu***@microsoft.com Thanks. Best regards, Vincent Xu Microsoft Online Partner Support ====================================================== Get Secure! - www.microsoft.com/security ====================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ====================================================== This posting is provided "AS IS" with no warranties,and confers no rights. ====================================================== -------------------- >>From: "Damien S" <039f4837-2145379628@news.postalias> <rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> >>Organization: IMCPL >>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> <4vuuA0xyGHA.***@TK2MSFTNGXA01.phx.gbl> <uThUcpEzGHA.3***@TK2MSFTNGP03.phx.gbl> <wI5Z$RMzGHA.4***@TK2MSFTNGXA01.phx.gbl> Show quoteHide quote >>Subject: Re: Messenger service registration on XP SP2 www.microsoft.com/security>>Lines: 222 >>Date: Thu, 31 Aug 2006 08:48:44 -0400 >>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>Message-ID: <#8QLGvPzGHA.2***@TK2MSFTNGP06.phx.gbl> >>Newsgroups: microsoft.public.windowsxp.network_web >>NNTP-Posting-Host: 207.250.21.100 >>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl >>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254468 >>X-Tomcat-NG: microsoft.public.windowsxp.network_web >> >>Well, I can't register msgsvc.dll as it tells me "DLLRegisterServer entry >>point was not found". >> >>The DHCP event log message is event ID 1003 from source DHCP and says "Your >>computer was not able to renew its address from the network (from the DHCP >>Server) for the Network Card with network address 001143CACE92. The following >>error occurred: The operation was canceled by the user. . Your computer will >>continue to try and obtain an address on its own from the network address >>(DHCP) server." >> >>The link state events are from the NIC driver (E100B) and says little more >>then "Adaptor link up", "Adaptor link down". >> >>On 8/31/2006 2:12:37 AM, wrote: >>>Hi Damien , >>> >>>Thanks for your reply. >>> >>>I noticed you said the event about dhcp, please let me know the exact event >>>log. >>> >>>Per the internal file, this problem will not be fixed until Vista. Sorry >>>for any inconvenience. >>> >>>Thanks. >>> >>> >>>Best regards, >>> >>>Vincent Xu >>>Microsoft Online Partner Support >>> >>>=====================================================Get Secure! - >>>====================================================== provided "AS IS" with no >>>When responding to posts, please "Reply to Group" via your newsreader so >>>that others >>>may learn and benefit from this issue. >>>=====================================================This posting is Show quoteHide quote >>warranties,and confers no rights. microsoft.public.windowsxp.network_web:254405>>>==================================================-------------------- >>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>Organization: IMCPL >>>>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> >>><u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> >>><4vuuA0xyGHA.***@TK2MSFTNGXA01.phx.gbl> >>>>>Subject: Re: Messenger service registration on XP SP2 >>>>>Lines: 140 >>>>>Date: Wed, 30 Aug 2006 11:38:49 -0400 >>>>>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>>>>Message-ID: <uThUcpEzGHA.3***@TK2MSFTNGP03.phx.gbl> >>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl >>>>>Xref: TK2MSFTNGXA01.phx.gbl Show quoteHide quote >>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl>>>>> >>>>>The msgsvc.dll on the effected systems is version 5.1.2600.2180, so I'll >>>try >>>>>re-registering them and restarting. The network adaptors are Intel Pro >>>100/VE >>>>>and are connected to a Cisco Catalyst switch. There are errors in the >>>event >>>>>log referencing dhcp renewal being canceled by the user on startup, as >>>well >>>>>as a trio of "link up, link down, link up" messages in the event log on >>>>>startup. The three link state events all occur within a few seconds (so >>>the >>>>>time difference between the first and 3rd is maybe 6 seconds.) >>>>>Does that internal article offer a fix for the issue you've described? >>>>> >>>>>On 8/28/2006 11:41:08 PM, wrote: >>>>>>Hi Damien , >>>>>> >>>>>>First, pleae let me know if the adapters are Bridged Network Adapters. I >>>>>>ask this because I found a internal article describered that NetBIOS >>>name >>>>>>machinename<03> unregistered after reboot if a couple of Network Cards >>>to >>>>>>be Bridged Network. At the boot time, The Messenger Service enumerate >>>>>>NetBIOS Interfaces and count number of Interfaces. If computer has only >>>one >>>>>>Bridged Network, it wasn't initialized at this time, Because, Messenger >>>>>>Service cannot get correct lana's information. GlobalData.NumNets was 0 >>>>>> >>>>>>If it is not your case, please try: >>>>>> >>>>>>1. Go to %systemroot%\system32 and check the msgsvc.dll. >>>>>>2. Right click this dll and select properties. Check the version if it >>>is >>>>>>later than 5.1.2600.1168 >>>>>>3. If it is later than 5.1.2600.1168, please try to re-register it by >>>using >>>>>>: "regsvr32 msgsvc.dll" to check the results. >>>>>> >>>>>>Hope this helps. >>>>>> >>>>>> >>>>>>Best regards, >>>>>> >>>>>>Vincent Xu >>>>>>Microsoft Online Partner Support >>>>>> >>>>>>=====================================================Get Secure! - >>>www.microsoft.com/security >>>>>>====================================================== >>>>>>When responding to posts, please "Reply to Group" via your newsreader so >>>>>>that others >>>>>>may learn and benefit from this issue. >>>>>>=====================================================This posting is >>>provided "AS IS" with no >>>>>warranties,and confers no rights. >>>>>>==================================================-------------------- >>>>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>>>>Organization: IMCPL >>>>>>>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>>>><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> >>>>>>>>Subject: Re: Messenger service registration on XP SP2 >>>>>>>>Lines: 70 >>>>>>>>Date: Mon, 28 Aug 2006 08:51:29 -0400 >>>>>>>>X-Newsreader: NewsMan Pro 2.6 (Freeware) >>>>>>>>Message-ID: <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> >>>>>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>>>>Path: Show quoteHide quote >>>>>>>>Xref: TK2MSFTNGXA01.phx.gbl >>>microsoft.public.windowsxp.network_web:254220 >>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>>>>>>> >>>>>>>>Looks like I might have pasted the wrong article number. The one I was >>>>>>>>thinking of was 306257 which describes the problem a little better. >>>There >>>>>>is >>>>>>>>some vendor written software that runs on these effected PCs that >>>requires >>>>>>>>the Windows Messenger service in order to run properly. >>>>>>>> >>>>>>>>On 8/27/2006 9:24:46 PM, wrote: >>>>>>>>>Hi Damien, >>>>>>>>> >>>>>>>>>Would you please check the article KB878468 again? Because I see the >>>>>>>>>article applies to : >>>>>>>>> >>>>>>>>>Microsoft Windows XP Service Pack 2 >>>>>>>>>Microsoft Windows XP Service Pack 2 >>>>>>>>>Microsoft Windows XP Tablet PC Edition 2005 >>>>>>>>>Microsoft Windows XP Service Pack 2 >>>>>>>>> >>>>>>>>>http://support.microsoft.com/?id=878468 >>>>>>>>> >>>>>>>>>And in this KB artilce, it shows we workaround this problem by >>>>>>restarting >>>>>>>>>messenger service. >>>>>>>>> >>>>>>>>>As you described this issue happens randomly, it may be caused by >>>>>>accident >>>>>>>>>and you have done the right step to restart the messenger service. >>>>>>>>> >>>>>>>>>Thanks. >>>>>>>>> >>>>>>>>>Best regards, >>>>>>>>> >>>>>>>>>Vincent Xu >>>>>>>>>Microsoft Online Partner Support >>>>>>>>> >>>>>>>>>=====================================================Get Secure! - >>>>>>www.microsoft.com/security >>>>>>>>>====================================================== >>>>>>>>>When responding to posts, please "Reply to Group" via your newsreader >>>so >>>>>>>>>that others >>>>>>>>>may learn and benefit from this issue. >>>>>>>>>=====================================================This posting is >>>>>>provided "AS IS" with no >>>>>>>>warranties,and confers no rights. >>>>>>>>>==================================================----------------- --- >>>>>>>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> >>>>>>>>>>>Organization: IMCPL >>>>>>>>>>>Subject: Messenger service registration on XP SP2 >>>>>>>>>>>Lines: 12 >>>>>>>>>>>Date: Fri, 25 Aug 2006 10:00:07 -0400 >>>>>>>>>>>X-Newsreader: NewsMan Pro 2.5 (Freeware) >>>>>>>>>>>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> >>>>>>>>>>>Newsgroups: microsoft.public.windowsxp.network_web >>>>>>>>>>>NNTP-Posting-Host: 207.250.21.100 >>>>>>>>>>>Path: >>>TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl >>>>>>>>>>>Xref: TK2MSFTNGXA01.phx.gbl >>>>>>microsoft.public.windowsxp.network_web:254051 >>>>>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web >>>>>>>>>>> >>>>>>>>>>>I have a pair of XP Service Pack 2 machines, with the Intel Pro >>>100VE >>>>>>>>>NICs, >>>>>>>>>>>running as DHCP clients. >>>>>>>>>>> >>>>>>>>>>>Sometimes when they bootup, the messenger service starts without >>>error >>>>>>but >>>>>>>>>>>won't send or recieve messages. Running nbtstat -n doesn't show the >>>>>>>>>messenger >>>>>>>>>>>service registrations. If the messenger service is restarted, the >>>nbt >>>>>>>>>>>registrations occur correctly. >>>>>>>>>>> >>>>>>>>>>>The only thing I've been able to find is kb article 878468, but it >>>only >>>>>>>>>>>applies to Win2k and XP SP1. >>>>>>>>>>> >>>>>>>>>>>Any ideas? >>>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>> >>> >> >> Hi Damien:
I have the same problem with a couple of XP SP2 workstations, the only solution I have is to assign static IP and the messenger works fine and the error message from event Id gone. I was wondering If you got the solution. Thanks Show quoteHide quote "Vincent Xu [MSFT]" wrote: > Hi Damien , > > My suggestions are: > > 1. Open connection and go to TCP/IP advanced settings to enable Netbios > over TCP/IP. > > 2. run NBTStat -rr to check the results. > > If t he problem still occurs, please run : netsh int ip reset resetlog.txt > to reset TCP/IP > > If the problem persists, I suggest you collect some system information > using Microsoft Configuration Capture Utility , and please send the CAB > (Zip) file to me. > > Please download the tool: > > http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9 > 15706/Mpsrpt_network.exe > > For more information and overview, please refer to link below: > > KB818742 Overview of the Microsoft Configuration Capture Utility > (MPS_REPORTS) > > http://support.microsoft.com/?id=818742 > > Note: The CAB file will be generated for your convenience in the > %systemroot%\MPSReports\Network\Report\Cab directory called > %COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports > generated by the MPS Reporting Tool. If the CAB file isn't produced, please > compress all of the result files under > %systemroot%\MPSReport\Network\Report as a Zip file. (Note: %systemroot% is > the folder where you install Windows.) > > Please send me the CAB file via the email : v-xu***@microsoft.com > > Thanks. > > > Best regards, > > Vincent Xu > Microsoft Online Partner Support > > ====================================================== > Get Secure! - www.microsoft.com/security > ====================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others > may learn and benefit from this issue. > ====================================================== > This posting is provided "AS IS" with no warranties,and confers no rights. > ====================================================== > > > > -------------------- > >>From: "Damien S" <039f4837-2145379628@news.postalias> > >>Organization: IMCPL > >>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> > <rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> > <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> > <4vuuA0xyGHA.***@TK2MSFTNGXA01.phx.gbl> > <uThUcpEzGHA.3***@TK2MSFTNGP03.phx.gbl> > <wI5Z$RMzGHA.4***@TK2MSFTNGXA01.phx.gbl> > >>Subject: Re: Messenger service registration on XP SP2 > >>Lines: 222 > >>Date: Thu, 31 Aug 2006 08:48:44 -0400 > >>X-Newsreader: NewsMan Pro 2.6 (Freeware) > >>Message-ID: <#8QLGvPzGHA.2***@TK2MSFTNGP06.phx.gbl> > >>Newsgroups: microsoft.public.windowsxp.network_web > >>NNTP-Posting-Host: 207.250.21.100 > >>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > >>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.network_web:254468 > >>X-Tomcat-NG: microsoft.public.windowsxp.network_web > >> > >>Well, I can't register msgsvc.dll as it tells me "DLLRegisterServer entry > >>point was not found". > >> > >>The DHCP event log message is event ID 1003 from source DHCP and says > "Your > >>computer was not able to renew its address from the network (from the DHCP > >>Server) for the Network Card with network address 001143CACE92. The > following > >>error occurred: The operation was canceled by the user. . Your computer > will > >>continue to try and obtain an address on its own from the network address > >>(DHCP) server." > >> > >>The link state events are from the NIC driver (E100B) and says little more > >>then "Adaptor link up", "Adaptor link down". > >> > >>On 8/31/2006 2:12:37 AM, wrote: > >>>Hi Damien , > >>> > >>>Thanks for your reply. > >>> > >>>I noticed you said the event about dhcp, please let me know the exact > event > >>>log. > >>> > >>>Per the internal file, this problem will not be fixed until Vista. Sorry > >>>for any inconvenience. > >>> > >>>Thanks. > >>> > >>> > >>>Best regards, > >>> > >>>Vincent Xu > >>>Microsoft Online Partner Support > >>> > >>>=====================================================Get Secure! - > www.microsoft.com/security > >>>====================================================== > >>>When responding to posts, please "Reply to Group" via your newsreader so > >>>that others > >>>may learn and benefit from this issue. > >>>=====================================================This posting is > provided "AS IS" with no > >>warranties,and confers no rights. > >>>==================================================-------------------- > >>>>>From: "Damien S" <039f4837-2145379628@news.postalias> > >>>>>Organization: IMCPL > >>>>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> > >>><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> > >>><u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> > >>><4vuuA0xyGHA.***@TK2MSFTNGXA01.phx.gbl> > >>>>>Subject: Re: Messenger service registration on XP SP2 > >>>>>Lines: 140 > >>>>>Date: Wed, 30 Aug 2006 11:38:49 -0400 > >>>>>X-Newsreader: NewsMan Pro 2.6 (Freeware) > >>>>>Message-ID: <uThUcpEzGHA.3***@TK2MSFTNGP03.phx.gbl> > >>>>>Newsgroups: microsoft.public.windowsxp.network_web > >>>>>NNTP-Posting-Host: 207.250.21.100 > >>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl > >>>>>Xref: TK2MSFTNGXA01.phx.gbl > microsoft.public.windowsxp.network_web:254405 > >>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web > >>>>> > >>>>>The msgsvc.dll on the effected systems is version 5.1.2600.2180, so > I'll > >>>try > >>>>>re-registering them and restarting. The network adaptors are Intel Pro > >>>100/VE > >>>>>and are connected to a Cisco Catalyst switch. There are errors in the > >>>event > >>>>>log referencing dhcp renewal being canceled by the user on startup, as > >>>well > >>>>>as a trio of "link up, link down, link up" messages in the event log on > >>>>>startup. The three link state events all occur within a few seconds > (so > >>>the > >>>>>time difference between the first and 3rd is maybe 6 seconds.) > >>>>>Does that internal article offer a fix for the issue you've described? > >>>>> > >>>>>On 8/28/2006 11:41:08 PM, wrote: > >>>>>>Hi Damien , > >>>>>> > >>>>>>First, pleae let me know if the adapters are Bridged Network > Adapters. I > >>>>>>ask this because I found a internal article describered that NetBIOS > >>>name > >>>>>>machinename<03> unregistered after reboot if a couple of Network > Cards > >>>to > >>>>>>be Bridged Network. At the boot time, The Messenger Service enumerate > >>>>>>NetBIOS Interfaces and count number of Interfaces. If computer has > only > >>>one > >>>>>>Bridged Network, it wasn't initialized at this time, Because, > Messenger > >>>>>>Service cannot get correct lana's information. GlobalData.NumNets was > 0 > >>>>>> > >>>>>>If it is not your case, please try: > >>>>>> > >>>>>>1. Go to %systemroot%\system32 and check the msgsvc.dll. > >>>>>>2. Right click this dll and select properties. Check the version if > it > >>>is > >>>>>>later than 5.1.2600.1168 > >>>>>>3. If it is later than 5.1.2600.1168, please try to re-register it by > >>>using > >>>>>>: "regsvr32 msgsvc.dll" to check the results. > >>>>>> > >>>>>>Hope this helps. > >>>>>> > >>>>>> > >>>>>>Best regards, > >>>>>> > >>>>>>Vincent Xu > >>>>>>Microsoft Online Partner Support > >>>>>> > >>>>>>=====================================================Get Secure! - > >>>www.microsoft.com/security > >>>>>>====================================================== > >>>>>>When responding to posts, please "Reply to Group" via your newsreader > so > >>>>>>that others > >>>>>>may learn and benefit from this issue. > >>>>>>=====================================================This posting is > >>>provided "AS IS" with no > >>>>>warranties,and confers no rights. > >>>>>>==================================================-------------------- > >>>>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> > >>>>>>>>Organization: IMCPL > >>>>>>>>References: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> > >>>>>><rEk0IDkyGHA.4***@TK2MSFTNGXA01.phx.gbl> > >>>>>>>>Subject: Re: Messenger service registration on XP SP2 > >>>>>>>>Lines: 70 > >>>>>>>>Date: Mon, 28 Aug 2006 08:51:29 -0400 > >>>>>>>>X-Newsreader: NewsMan Pro 2.6 (Freeware) > >>>>>>>>Message-ID: <u2qbmCqyGHA.3***@TK2MSFTNGP06.phx.gbl> > >>>>>>>>Newsgroups: microsoft.public.windowsxp.network_web > >>>>>>>>NNTP-Posting-Host: 207.250.21.100 > >>>>>>>>Path: > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > >>>>>>>>Xref: TK2MSFTNGXA01.phx.gbl > >>>microsoft.public.windowsxp.network_web:254220 > >>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web > >>>>>>>> > >>>>>>>>Looks like I might have pasted the wrong article number. The one I > was > >>>>>>>>thinking of was 306257 which describes the problem a little better. > >>>There > >>>>>>is > >>>>>>>>some vendor written software that runs on these effected PCs that > >>>requires > >>>>>>>>the Windows Messenger service in order to run properly. > >>>>>>>> > >>>>>>>>On 8/27/2006 9:24:46 PM, wrote: > >>>>>>>>>Hi Damien, > >>>>>>>>> > >>>>>>>>>Would you please check the article KB878468 again? Because I see > the > >>>>>>>>>article applies to : > >>>>>>>>> > >>>>>>>>>Microsoft Windows XP Service Pack 2 > >>>>>>>>>Microsoft Windows XP Service Pack 2 > >>>>>>>>>Microsoft Windows XP Tablet PC Edition 2005 > >>>>>>>>>Microsoft Windows XP Service Pack 2 > >>>>>>>>> > >>>>>>>>>http://support.microsoft.com/?id=878468 > >>>>>>>>> > >>>>>>>>>And in this KB artilce, it shows we workaround this problem by > >>>>>>restarting > >>>>>>>>>messenger service. > >>>>>>>>> > >>>>>>>>>As you described this issue happens randomly, it may be caused by > >>>>>>accident > >>>>>>>>>and you have done the right step to restart the messenger service. > >>>>>>>>> > >>>>>>>>>Thanks. > >>>>>>>>> > >>>>>>>>>Best regards, > >>>>>>>>> > >>>>>>>>>Vincent Xu > >>>>>>>>>Microsoft Online Partner Support > >>>>>>>>> > >>>>>>>>>=====================================================Get Secure! - > >>>>>>www.microsoft.com/security > >>>>>>>>>====================================================== > >>>>>>>>>When responding to posts, please "Reply to Group" via your > newsreader > >>>so > >>>>>>>>>that others > >>>>>>>>>may learn and benefit from this issue. > >>>>>>>>>=====================================================This posting > is > >>>>>>provided "AS IS" with no > >>>>>>>>warranties,and confers no rights. > >>>>>>>>>==================================================----------------- > --- > >>>>>>>>>>>From: "Damien S" <039f4837-2145379628@news.postalias> > >>>>>>>>>>>Organization: IMCPL > >>>>>>>>>>>Subject: Messenger service registration on XP SP2 > >>>>>>>>>>>Lines: 12 > >>>>>>>>>>>Date: Fri, 25 Aug 2006 10:00:07 -0400 > >>>>>>>>>>>X-Newsreader: NewsMan Pro 2.5 (Freeware) > >>>>>>>>>>>Message-ID: <uzam96EyGHA.4***@TK2MSFTNGP04.phx.gbl> > >>>>>>>>>>>Newsgroups: microsoft.public.windowsxp.network_web > >>>>>>>>>>>NNTP-Posting-Host: 207.250.21.100 > >>>>>>>>>>>Path: > >>>TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl > >>>>>>>>>>>Xref: TK2MSFTNGXA01.phx.gbl > >>>>>>microsoft.public.windowsxp.network_web:254051 > >>>>>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.network_web > >>>>>>>>>>> > >>>>>>>>>>>I have a pair of XP Service Pack 2 machines, with the Intel Pro > >>>100VE > >>>>>>>>>NICs, > >>>>>>>>>>>running as DHCP clients. > >>>>>>>>>>> > >>>>>>>>>>>Sometimes when they bootup, the messenger service starts without > >>>error > >>>>>>but > >>>>>>>>>>>won't send or recieve messages. Running nbtstat -n doesn't show 
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