'Help and support' centre on laptop does not work

26 Aug 2006 8:20 AM

MdR

Hi,

I need some expert advice, can someone help?
I have recently bought a Toshiba Equium laptop, which has a help and
support section (under 'start' menu), which I found quite useful for
advice. But since downloading the Microsoft updates, the 'help and
support' pages cannot be accessed. The laptop locks up and in some
cases have to reboot the machine or wait for a number of minutes for
the laptop to be useful again. Advice appreciated on how to cure this
problem.

Best regards
Mark

26 Aug 2006 10:21 AM

zdenko targus

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"MdR" <vineconn***@gmail.com> wrote in message
news:1156580401.176273.138240@m79g2000cwm.googlegroups.com...
> Hi,
>
> I need some expert advice, can someone help?
> I have recently bought a Toshiba Equium laptop, which has a help and
> support section (under 'start' menu), which I found quite useful for
> advice. But since downloading the Microsoft updates, the 'help and
> support' pages cannot be accessed. The laptop locks up and in some
> cases have to reboot the machine or wait for a number of minutes for
> the laptop to be useful again. Advice appreciated on how to cure this
> problem.
>
> Best regards
> Mark
>

28 Aug 2006 11:08 AM

Paul Russell

you should contact Toshiba .. more than likely they added custom entries for
HSC and they got lost.

Show quoteHide quote

"MdR" <vineconn***@gmail.com> wrote in message
news:1156580401.176273.138240@m79g2000cwm.googlegroups.com...
> Hi,
>
> I need some expert advice, can someone help?
> I have recently bought a Toshiba Equium laptop, which has a help and
> support section (under 'start' menu), which I found quite useful for
> advice. But since downloading the Microsoft updates, the 'help and
> support' pages cannot be accessed. The laptop locks up and in some
> cases have to reboot the machine or wait for a number of minutes for
> the laptop to be useful again. Advice appreciated on how to cure this
> problem.
>
> Best regards
> Mark
>