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Can Ping IP # But Can't Browse

Author
30 Aug 2006 8:09 PM
TeeMee
I am running a desktop PC and 2 PCs on a home network.  Everything has
been running fine until this morning when I got up to discover my
desktop (my main work PC!) had rebooted itself during the night.  When
I went to open Firefox.. I got the dreaded DNS Error page; same thing
with IE6.  My other 2 PCs (both laptops..one on wireless) can access
the Internet and browse fine.  My desktop is running WinXP Pro SP2 with
all the latest updates.  I can ping a numerical IP address but not
"www.somesite.com".  Here is what I have tried so far:

ran ipconfig /flushdns and /renew  /registerdns commands ... no luck

Ran netsh winsock reset catalog and netsh int ip commands ... no luck

deleted IE and FireFox completely through the Add/remove
programs...then reinstalled fresh copy... no luck

exported and deleted winsock and winsock 2 from registry, reloaded them
then reinstalled TCP/IP over itself... no luck

installed and ran "winsockfixxp.exe" ... no luck

reinstalled IE straight from the WinXP disk ... no luck

restored all default browser settings, dumped cache and temp files ...
no luck

did a system restore to 2 days ago (when I know it was last working)
.... restore was successful but still not able to browse

have checked my NIC card and drivers ... they seem to be working and up
to date

And, yes, I have unplugged and double-checked all routers, DSL modem,
NIC cables, etc just to make sure


..... as you can imagine I am ready to get the hammer out!!  LOL  At
this point I thought it would be easier to just reinstall WinXP,
however my version does not have SP1 or SP2 therefore I can't use my
disk to reinstall since the current version I'm running is "newer" than
the disk I have. 

CAN ANYONE OUT THERE HELP?? 

Thanks
Tee

Author
30 Aug 2006 8:40 PM
TeeMee
Just ran more tests and learned that I CANNOT ping.  The ping IP I was
using was a 169.254.x.x which, as I now understand, is one that is
shown when the IP is not getting automatically assigned.  So I can't
Ping and I can't browse.  Hope someone has some ideas for me to try....
I'm at a loss.

Thanks again!
Tee


TeeMee wrote:
Show quoteHide quote
> I am running a desktop PC and 2 PCs on a home network.  Everything has
> been running fine until this morning when I got up to discover my
> desktop (my main work PC!) had rebooted itself during the night.  When
> I went to open Firefox.. I got the dreaded DNS Error page; same thing
> with IE6.  My other 2 PCs (both laptops..one on wireless) can access
> the Internet and browse fine.  My desktop is running WinXP Pro SP2 with
> all the latest updates.  I can ping a numerical IP address but not
> "www.somesite.com".  Here is what I have tried so far:
>
> ran ipconfig /flushdns and /renew  /registerdns commands ... no luck
>
> Ran netsh winsock reset catalog and netsh int ip commands ... no luck
>
> deleted IE and FireFox completely through the Add/remove
> programs...then reinstalled fresh copy... no luck
>
> exported and deleted winsock and winsock 2 from registry, reloaded them
> then reinstalled TCP/IP over itself... no luck
>
> installed and ran "winsockfixxp.exe" ... no luck
>
> reinstalled IE straight from the WinXP disk ... no luck
>
> restored all default browser settings, dumped cache and temp files ...
> no luck
>
> did a system restore to 2 days ago (when I know it was last working)
> ... restore was successful but still not able to browse
>
> have checked my NIC card and drivers ... they seem to be working and up
> to date
>
> And, yes, I have unplugged and double-checked all routers, DSL modem,
> NIC cables, etc just to make sure
>
>
> .... as you can imagine I am ready to get the hammer out!!  LOL  At
> this point I thought it would be easier to just reinstall WinXP,
> however my version does not have SP1 or SP2 therefore I can't use my
> disk to reinstall since the current version I'm running is "newer" than
> the disk I have.
>
> CAN ANYONE OUT THERE HELP?? 
>
> Thanks
> Tee
Author
30 Aug 2006 9:28 PM
Gary Tsang
Sounds like your DNS server from your router is not giving your computer a
IP address for whatever reason.

the 169.254.x.x is a private automatically assigned IP address and you won't
be able to browse the internet or navigate your network.

You can try assigning yourself a IP address manually.  To do this depending
on the brand of your router, the IP numbering scheme is different from one
brand to another.  Maybe you can post what brand your router is and someone
can further assist you.

Microsoft router's typically give out 192.168.2.x numbers
Linksys router's typically give out 192.168.1.x numbers


--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp



Show quoteHide quote
"TeeMee" <teachin***@hotmail.com> wrote in message
news:1156970434.806994.193130@e3g2000cwe.googlegroups.com...
> Just ran more tests and learned that I CANNOT ping.  The ping IP I was
> using was a 169.254.x.x which, as I now understand, is one that is
> shown when the IP is not getting automatically assigned.  So I can't
> Ping and I can't browse.  Hope someone has some ideas for me to try....
> I'm at a loss.
>
> Thanks again!
> Tee
>
>
> TeeMee wrote:
>> I am running a desktop PC and 2 PCs on a home network.  Everything has
>> been running fine until this morning when I got up to discover my
>> desktop (my main work PC!) had rebooted itself during the night.  When
>> I went to open Firefox.. I got the dreaded DNS Error page; same thing
>> with IE6.  My other 2 PCs (both laptops..one on wireless) can access
>> the Internet and browse fine.  My desktop is running WinXP Pro SP2 with
>> all the latest updates.  I can ping a numerical IP address but not
>> "www.somesite.com".  Here is what I have tried so far:
>>
>> ran ipconfig /flushdns and /renew  /registerdns commands ... no luck
>>
>> Ran netsh winsock reset catalog and netsh int ip commands ... no luck
>>
>> deleted IE and FireFox completely through the Add/remove
>> programs...then reinstalled fresh copy... no luck
>>
>> exported and deleted winsock and winsock 2 from registry, reloaded them
>> then reinstalled TCP/IP over itself... no luck
>>
>> installed and ran "winsockfixxp.exe" ... no luck
>>
>> reinstalled IE straight from the WinXP disk ... no luck
>>
>> restored all default browser settings, dumped cache and temp files ...
>> no luck
>>
>> did a system restore to 2 days ago (when I know it was last working)
>> ... restore was successful but still not able to browse
>>
>> have checked my NIC card and drivers ... they seem to be working and up
>> to date
>>
>> And, yes, I have unplugged and double-checked all routers, DSL modem,
>> NIC cables, etc just to make sure
>>
>>
>> .... as you can imagine I am ready to get the hammer out!!  LOL  At
>> this point I thought it would be easier to just reinstall WinXP,
>> however my version does not have SP1 or SP2 therefore I can't use my
>> disk to reinstall since the current version I'm running is "newer" than
>> the disk I have.
>>
>> CAN ANYONE OUT THERE HELP??
>>
>> Thanks
>> Tee
>
Author
30 Aug 2006 9:39 PM
TeeMee
I have a Zyxel wireless router; I have one laptop wireless and the
other laptop and my desktop PC (the evil one) is NIC connected.  I
found a diagnostic tool at Roadrunner (my ISP service) online and ran
it on my PC.  It tells me my public IP address is fine, but the
Gateway, DNS and access is unreachable.

I changed my TCP/IP settings to the manual IP, Gateway and DNS settings
but still didn't work.  As for the router....  if it is sending signal
to the other two PCs with no problems, would it still cause a problem
on my desktop PC?  BTW... I did try new cable and tried switching the
sequence of the cable input into the router... still nothing.

My gut tells me this is something fairly simple to resolve but I sure
can't figure it out.
Again, any input is greatly appreciated!
Tee

Gary Tsang wrote:
Show quoteHide quote
> Sounds like your DNS server from your router is not giving your computer a
> IP address for whatever reason.
>
> the 169.254.x.x is a private automatically assigned IP address and you won't
> be able to browse the internet or navigate your network.
>
> You can try assigning yourself a IP address manually.  To do this depending
> on the brand of your router, the IP numbering scheme is different from one
> brand to another.  Maybe you can post what brand your router is and someone
> can further assist you.
>
> Microsoft router's typically give out 192.168.2.x numbers
> Linksys router's typically give out 192.168.1.x numbers
>
>
> --
> Gary Tsang
> http://www.gtsang.com
>
> Microsoft MVP - Windows XP Shell/User
> http://www.microsoft.com/mvp
>
>
>
> "TeeMee" <teachin***@hotmail.com> wrote in message
> news:1156970434.806994.193130@e3g2000cwe.googlegroups.com...
> > Just ran more tests and learned that I CANNOT ping.  The ping IP I was
> > using was a 169.254.x.x which, as I now understand, is one that is
> > shown when the IP is not getting automatically assigned.  So I can't
> > Ping and I can't browse.  Hope someone has some ideas for me to try....
> > I'm at a loss.
> >
> > Thanks again!
> > Tee
> >
> >
> > TeeMee wrote:
> >> I am running a desktop PC and 2 PCs on a home network.  Everything has
> >> been running fine until this morning when I got up to discover my
> >> desktop (my main work PC!) had rebooted itself during the night.  When
> >> I went to open Firefox.. I got the dreaded DNS Error page; same thing
> >> with IE6.  My other 2 PCs (both laptops..one on wireless) can access
> >> the Internet and browse fine.  My desktop is running WinXP Pro SP2 with
> >> all the latest updates.  I can ping a numerical IP address but not
> >> "www.somesite.com".  Here is what I have tried so far:
> >>
> >> ran ipconfig /flushdns and /renew  /registerdns commands ... no luck
> >>
> >> Ran netsh winsock reset catalog and netsh int ip commands ... no luck
> >>
> >> deleted IE and FireFox completely through the Add/remove
> >> programs...then reinstalled fresh copy... no luck
> >>
> >> exported and deleted winsock and winsock 2 from registry, reloaded them
> >> then reinstalled TCP/IP over itself... no luck
> >>
> >> installed and ran "winsockfixxp.exe" ... no luck
> >>
> >> reinstalled IE straight from the WinXP disk ... no luck
> >>
> >> restored all default browser settings, dumped cache and temp files ...
> >> no luck
> >>
> >> did a system restore to 2 days ago (when I know it was last working)
> >> ... restore was successful but still not able to browse
> >>
> >> have checked my NIC card and drivers ... they seem to be working and up
> >> to date
> >>
> >> And, yes, I have unplugged and double-checked all routers, DSL modem,
> >> NIC cables, etc just to make sure
> >>
> >>
> >> .... as you can imagine I am ready to get the hammer out!!  LOL  At
> >> this point I thought it would be easier to just reinstall WinXP,
> >> however my version does not have SP1 or SP2 therefore I can't use my
> >> disk to reinstall since the current version I'm running is "newer" than
> >> the disk I have.
> >>
> >> CAN ANYONE OUT THERE HELP??
> >>
> >> Thanks
> >> Tee
> >
Author
30 Aug 2006 9:51 PM
TeeMee
One more piece of info....  I show a connection on my PC (through the
network connections screen).  I open it and it shows it as enabled and
sending/receiving.  FYI
Tee

Gary Tsang wrote:
Show quoteHide quote
> Sounds like your DNS server from your router is not giving your computer a
> IP address for whatever reason.
>
> the 169.254.x.x is a private automatically assigned IP address and you won't
> be able to browse the internet or navigate your network.
>
> You can try assigning yourself a IP address manually.  To do this depending
> on the brand of your router, the IP numbering scheme is different from one
> brand to another.  Maybe you can post what brand your router is and someone
> can further assist you.
>
> Microsoft router's typically give out 192.168.2.x numbers
> Linksys router's typically give out 192.168.1.x numbers
>
>
> --
> Gary Tsang
> http://www.gtsang.com
>
> Microsoft MVP - Windows XP Shell/User
> http://www.microsoft.com/mvp
>
>
>
> "TeeMee" <teachin***@hotmail.com> wrote in message
> news:1156970434.806994.193130@e3g2000cwe.googlegroups.com...
> > Just ran more tests and learned that I CANNOT ping.  The ping IP I was
> > using was a 169.254.x.x which, as I now understand, is one that is
> > shown when the IP is not getting automatically assigned.  So I can't
> > Ping and I can't browse.  Hope someone has some ideas for me to try....
> > I'm at a loss.
> >
> > Thanks again!
> > Tee
> >
> >
> > TeeMee wrote:
> >> I am running a desktop PC and 2 PCs on a home network.  Everything has
> >> been running fine until this morning when I got up to discover my
> >> desktop (my main work PC!) had rebooted itself during the night.  When
> >> I went to open Firefox.. I got the dreaded DNS Error page; same thing
> >> with IE6.  My other 2 PCs (both laptops..one on wireless) can access
> >> the Internet and browse fine.  My desktop is running WinXP Pro SP2 with
> >> all the latest updates.  I can ping a numerical IP address but not
> >> "www.somesite.com".  Here is what I have tried so far:
> >>
> >> ran ipconfig /flushdns and /renew  /registerdns commands ... no luck
> >>
> >> Ran netsh winsock reset catalog and netsh int ip commands ... no luck
> >>
> >> deleted IE and FireFox completely through the Add/remove
> >> programs...then reinstalled fresh copy... no luck
> >>
> >> exported and deleted winsock and winsock 2 from registry, reloaded them
> >> then reinstalled TCP/IP over itself... no luck
> >>
> >> installed and ran "winsockfixxp.exe" ... no luck
> >>
> >> reinstalled IE straight from the WinXP disk ... no luck
> >>
> >> restored all default browser settings, dumped cache and temp files ...
> >> no luck
> >>
> >> did a system restore to 2 days ago (when I know it was last working)
> >> ... restore was successful but still not able to browse
> >>
> >> have checked my NIC card and drivers ... they seem to be working and up
> >> to date
> >>
> >> And, yes, I have unplugged and double-checked all routers, DSL modem,
> >> NIC cables, etc just to make sure
> >>
> >>
> >> .... as you can imagine I am ready to get the hammer out!!  LOL  At
> >> this point I thought it would be easier to just reinstall WinXP,
> >> however my version does not have SP1 or SP2 therefore I can't use my
> >> disk to reinstall since the current version I'm running is "newer" than
> >> the disk I have.
> >>
> >> CAN ANYONE OUT THERE HELP??
> >>
> >> Thanks
> >> Tee
> >
Author
5 Sep 2006 1:50 AM
Brad
Have you tried power cycling your router? Sometimes they seem to get lost and
a quick power down/power up reboot fixes things.

Show quoteHide quote
"TeeMee" wrote:

> One more piece of info....  I show a connection on my PC (through the
> network connections screen).  I open it and it shows it as enabled and
> sending/receiving.  FYI
> Tee
>
> Gary Tsang wrote:
> > Sounds like your DNS server from your router is not giving your computer a
> > IP address for whatever reason.
> >
> > the 169.254.x.x is a private automatically assigned IP address and you won't
> > be able to browse the internet or navigate your network.
> >
> > You can try assigning yourself a IP address manually.  To do this depending
> > on the brand of your router, the IP numbering scheme is different from one
> > brand to another.  Maybe you can post what brand your router is and someone
> > can further assist you.
> >
> > Microsoft router's typically give out 192.168.2.x numbers
> > Linksys router's typically give out 192.168.1.x numbers
> >
> >
> > --
> > Gary Tsang
> > http://www.gtsang.com
> >
> > Microsoft MVP - Windows XP Shell/User
> > http://www.microsoft.com/mvp
> >
> >
> >
> > "TeeMee" <teachin***@hotmail.com> wrote in message
> > news:1156970434.806994.193130@e3g2000cwe.googlegroups.com...
> > > Just ran more tests and learned that I CANNOT ping.  The ping IP I was
> > > using was a 169.254.x.x which, as I now understand, is one that is
> > > shown when the IP is not getting automatically assigned.  So I can't
> > > Ping and I can't browse.  Hope someone has some ideas for me to try....
> > > I'm at a loss.
> > >
> > > Thanks again!
> > > Tee
> > >
> > >
> > > TeeMee wrote:
> > >> I am running a desktop PC and 2 PCs on a home network.  Everything has
> > >> been running fine until this morning when I got up to discover my
> > >> desktop (my main work PC!) had rebooted itself during the night.  When
> > >> I went to open Firefox.. I got the dreaded DNS Error page; same thing
> > >> with IE6.  My other 2 PCs (both laptops..one on wireless) can access
> > >> the Internet and browse fine.  My desktop is running WinXP Pro SP2 with
> > >> all the latest updates.  I can ping a numerical IP address but not
> > >> "www.somesite.com".  Here is what I have tried so far:
> > >>
> > >> ran ipconfig /flushdns and /renew  /registerdns commands ... no luck
> > >>
> > >> Ran netsh winsock reset catalog and netsh int ip commands ... no luck
> > >>
> > >> deleted IE and FireFox completely through the Add/remove
> > >> programs...then reinstalled fresh copy... no luck
> > >>
> > >> exported and deleted winsock and winsock 2 from registry, reloaded them
> > >> then reinstalled TCP/IP over itself... no luck
> > >>
> > >> installed and ran "winsockfixxp.exe" ... no luck
> > >>
> > >> reinstalled IE straight from the WinXP disk ... no luck
> > >>
> > >> restored all default browser settings, dumped cache and temp files ...
> > >> no luck
> > >>
> > >> did a system restore to 2 days ago (when I know it was last working)
> > >> ... restore was successful but still not able to browse
> > >>
> > >> have checked my NIC card and drivers ... they seem to be working and up
> > >> to date
> > >>
> > >> And, yes, I have unplugged and double-checked all routers, DSL modem,
> > >> NIC cables, etc just to make sure
> > >>
> > >>
> > >> .... as you can imagine I am ready to get the hammer out!!  LOL  At
> > >> this point I thought it would be easier to just reinstall WinXP,
> > >> however my version does not have SP1 or SP2 therefore I can't use my
> > >> disk to reinstall since the current version I'm running is "newer" than
> > >> the disk I have.
> > >>
> > >> CAN ANYONE OUT THERE HELP??
> > >>
> > >> Thanks
> > >> Tee
> > >
>
>