wireless internet connection dropping and then immediately reconne

3 Sep 2006 2:25 AM

sherry0203

have a dell inspiron 5100 using a netgear wireless card with a netgear router
that is frequently dropping the internet connection. It will go down and
back up several times over a few minutes but not all the time. there is
another computer on the network, a dell with built in wireless, that does not
have this problem so it does not appear to be a problem with the network.
The same computer had the same problem on a different network. Any idea what
might be causing this problem.
PS: the computer and user are in Taiwan and I am trying to support them
long distance so any requests for additional information may take some time
to acquire so I can respond. comptuer is running WindowsXP

Thanks for any help you can provide.
Sherry

3 Sep 2006 9:54 AM

Richard G. Harper

Given this information, my first guess would be a faulty wireless adapter.
Disable or remove it and try a different one.

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"sherry0203" <sherry0***@discussions.microsoft.com> wrote in message
news:5F65CCB7-D900-4A11-88EC-495CED67D795@microsoft.com...
> have a dell inspiron 5100 using a netgear wireless card with a netgear
> router
> that is frequently dropping the internet connection. It will go down and
> back up several times over a few minutes but not all the time. there is
> another computer on the network, a dell with built in wireless, that does
> not
> have this problem so it does not appear to be a problem with the network.
> The same computer had the same problem on a different network. Any idea
> what
> might be causing this problem.
> PS: the computer and user are in Taiwan and I am trying to support them
> long distance so any requests for additional information may take some
> time
> to acquire so I can respond. comptuer is running WindowsXP
>
> Thanks for any help you can provide.
> Sherry