Internet speed no faster after upgrading

3 Sep 2006 10:06 AM

Allan

Just upgraded my internet speed from 4MB to 10MB but when I do a speed test
it still shows 3.66MB. So I have upgraded but are not getting a faster
internet speed. I have run my anti virus and ad aware and everything seems
fine. Please help.

Many thanks Allan.

3 Sep 2006 12:30 PM

Malke

Allan wrote:

> Just upgraded my internet speed from 4MB to 10MB but when I do a speed
> test it still shows 3.66MB. So I have upgraded but are not getting a
> faster internet speed. I have run my anti virus and ad aware and
> everything seems fine. Please help.
>
> Many thanks Allan.

Contact your ISP and talk to them about it. They may need to do
something to your account and/or modem. This is usually not a Windows
problem.

Malke

--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

3 Sep 2006 1:33 PM

Allan

Hi thanks for reply. I have done this but they say it is something on my
computer.

Show quoteHide quote

"Malke" wrote:

> Allan wrote:
>
> > Just upgraded my internet speed from 4MB to 10MB but when I do a speed
> > test it still shows 3.66MB. So I have upgraded but are not getting a
> > faster internet speed. I have run my anti virus and ad aware and
> > everything seems fine. Please help.
> >
> > Many thanks Allan.
>
> Contact your ISP and talk to them about it. They may need to do
> something to your account and/or modem. This is usually not a Windows
> problem.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

3 Sep 2006 8:23 PM

Jerry

What's the rating of the NIC?

What's the rating of the router? (If one is being used.)

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"Allan" <Al***@discussions.microsoft.com> wrote in message
news:630A9CF2-0B5B-471B-8781-D15EE89D6E49@microsoft.com...
> Hi thanks for reply. I have done this but they say it is something on my
> computer.
>
> "Malke" wrote:
>
>> Allan wrote:
>>
>> > Just upgraded my internet speed from 4MB to 10MB but when I do a speed
>> > test it still shows 3.66MB. So I have upgraded but are not getting a
>> > faster internet speed. I have run my anti virus and ad aware and
>> > everything seems fine. Please help.
>> >
>> > Many thanks Allan.
>>
>> Contact your ISP and talk to them about it. They may need to do
>> something to your account and/or modem. This is usually not a Windows
>> problem.
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>