"Robert L [MVP - Networking]" wrote:

> After establishing the VPN, the routing table or DNS may change. Posting the result of ipconfig /al here may help.
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   "Bobbi" <Bo***@discussions.microsoft.com> wrote in message news:D8AE2834-0D78-4B3B-8983-414BC7F06A3D@microsoft.com...
>   I'm having a weird problem with a few laptops, yes it is more than one. 
>   After a user connects to a wireless network somewhere, and it isn't every
>   wireless network, the user then tries to connect to either of 2 VPN solutions
>   we have and he cannot access anything on our network.  The problem continues
>   even if the laptop is connected wired, it isn't necessarily the wireless. 
>   The laptop cannont ping by IP to internal servers, cannot ping by DNS name of
>   external or internal names, but can ping external ip addresses.
>
>   One of our VPN solutions is PPTP, and it won't connect at all and gives a
>   619 error message.  The other VPN solution is SSL, it connects but the user
>   cannot connect to anything.  One other thing, when we boot up in Safemode
>   with networking and connect to either VPN solutions.  They work perfectly and
>   can connect to everything on the network
>
>   We have shut off the XP firewall, shut off the firewall service so it isn't
>   the firewall blocking.  We have scanned for viruses, adware and spyware.
>
>   We have 3 laptops with the same symptoms, the only thing they have in common
>   is this broke after they connected wirelessly somewhere, be it at a hotel or
>   unsecure network.
>
>   Thanks for any help.
>   Bobbi
>
>
>
>

  "Robert L [MVP - Networking]" wrote:

  > After establishing the VPN, the routing table or DNS may change. Posting the result of ipconfig /al here may help.
  >
  > Bob Lin, MS-MVP, MCSE & CNE
  > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
  > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
  >   "Bobbi" <Bo***@discussions.microsoft.com> wrote in message news:D8AE2834-0D78-4B3B-8983-414BC7F06A3D@microsoft.com...
  >   I'm having a weird problem with a few laptops, yes it is more than one. 
  >   After a user connects to a wireless network somewhere, and it isn't every
  >   wireless network, the user then tries to connect to either of 2 VPN solutions
  >   we have and he cannot access anything on our network.  The problem continues
  >   even if the laptop is connected wired, it isn't necessarily the wireless. 
  >   The laptop cannont ping by IP to internal servers, cannot ping by DNS name of
  >   external or internal names, but can ping external ip addresses.
  >
  >   One of our VPN solutions is PPTP, and it won't connect at all and gives a
  >   619 error message.  The other VPN solution is SSL, it connects but the user
  >   cannot connect to anything.  One other thing, when we boot up in Safemode
  >   with networking and connect to either VPN solutions.  They work perfectly and
  >   can connect to everything on the network
  >
  >   We have shut off the XP firewall, shut off the firewall service so it isn't
  >   the firewall blocking.  We have scanned for viruses, adware and spyware.
  >
  >   We have 3 laptops with the same symptoms, the only thing they have in common
  >   is this broke after they connected wirelessly somewhere, be it at a hotel or
  >   unsecure network.
  >
  >   Thanks for any help.
  >   Bobbi
  >
  >
  >
  >

"Robert L [MVP - Networking]" wrote:

> I thought you have two NICs, one is wired and another is wireless. The ipconfig lists just one NIC.
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   "Bobbi" <Bo***@discussions.microsoft.com> wrote in message news:F2F2B821-0760-4327-9EC1-75C850DD3E9B@microsoft.com...
>   Robert, here is the output of my ipconfig /all
>   Windows IP Configuration
>
>           Host Name . . . . . . . . . . . . : L550278
>           Primary Dns Suffix  . . . . . . . : deleted
>           Node Type . . . . . . . . . . . . : Hybrid
>           IP Routing Enabled. . . . . . . . : No
>           WINS Proxy Enabled. . . . . . . . : No
>           DNS Suffix Search List. . . . . . : deleted
>
>   Ethernet adapter Local Area Connection 3:
>
>
>           Connection-specific DNS Suffix  . :
>           Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Mobile
>   Connection
>           Physical Address. . . . . . . . . : 00-01-6C-EA-10-DA
>           Dhcp Enabled. . . . . . . . . . . : Yes
>           Autoconfiguration Enabled . . . . : Yes
>           IP Address. . . . . . . . . . . . : 172.168.1.216
>           Subnet Mask . . . . . . . . . . . : 255.255.255.0
>           Default Gateway . . . . . . . . . : 172.168.1.1
>           DHCP Server . . . . . . . . . . . : 172.168.1.1
>           DNS Servers . . . . . . . . . . . : 192.156.97.193
>                                               192.156.97.61
>           Lease Obtained. . . . . . . . . . : Thursday, September 14, 2006
>   10:20:05 AM
>           Lease Expires . . . . . . . . . . : Friday, September 15, 2006
>   10:20:05 AM
>
>   "Robert L [MVP - Networking]" wrote:
>
>   > After establishing the VPN, the routing table or DNS may change. Posting the result of ipconfig /al here may help.
>   >
>   > Bob Lin, MS-MVP, MCSE & CNE
>   > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
>   > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   >   "Bobbi" <Bo***@discussions.microsoft.com> wrote in message news:D8AE2834-0D78-4B3B-8983-414BC7F06A3D@microsoft.com...
>   >   I'm having a weird problem with a few laptops, yes it is more than one. 
>   >   After a user connects to a wireless network somewhere, and it isn't every
>   >   wireless network, the user then tries to connect to either of 2 VPN solutions
>   >   we have and he cannot access anything on our network.  The problem continues
>   >   even if the laptop is connected wired, it isn't necessarily the wireless. 
>   >   The laptop cannont ping by IP to internal servers, cannot ping by DNS name of
>   >   external or internal names, but can ping external ip addresses.
>   >
>   >   One of our VPN solutions is PPTP, and it won't connect at all and gives a
>   >   619 error message.  The other VPN solution is SSL, it connects but the user
>   >   cannot connect to anything.  One other thing, when we boot up in Safemode
>   >   with networking and connect to either VPN solutions.  They work perfectly and
>   >   can connect to everything on the network
>   >
>   >   We have shut off the XP firewall, shut off the firewall service so it isn't
>   >   the firewall blocking.  We have scanned for viruses, adware and spyware.
>   >
>   >   We have 3 laptops with the same symptoms, the only thing they have in common
>   >   is this broke after they connected wirelessly somewhere, be it at a hotel or
>   >   unsecure network.
>   >
>   >   Thanks for any help.
>   >   Bobbi
>   >
>   >
>   >
>   >