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Problem: "Cannot display this page"

Author
15 Sep 2006 2:55 PM
MSV
Hi!

My system: WinXP SP2

Problem:

IExplorer cannot browse any web page (unless it's a doc on my pc)
I get a "cannot display this page" message.

The same happens with Firefox

However:

1) I can PING everywhere both by numeric IP address and by name.

2) I can use MSmessenger

3) I can download mail through mail clients, such as Eudora

4) This problem started after I uninstalled ZoneAlarm antivirus (with
great efforts). I was one of the lucky guys for which a (corrupted?)
ZA file did cause huge delay at startup (15/20 minutes) and a large
use of CPU resources.

If not for this problem my PC is now running fine (good startup time,
fast enough, etc.)

From what I found on the Net I suspect it's a winsock problem (maybe
not?).

What I tried:

1) LSPFix was  ran but only had the three normal things listed and it
said "no problem found".

2) WinsockXPFix was ran but didn't fix anything.

3) Did "netsh winsock reset" and other netsh related commands

4) I ran Spybot but it found a clean PC

5) I cannot remember what else I tried but for sure most of what I
found on the Net

What else  should I do?

Thanks, Maurizio

Author
16 Sep 2006 1:25 PM
Chuck
On Fri, 15 Sep 2006 16:55:25 +0200, MSV <sorry@no.spam.it> wrote:

Show quoteHide quote
>Hi!
>
>My system: WinXP SP2
>
>Problem:
>
>IExplorer cannot browse any web page (unless it's a doc on my pc)
>I get a "cannot display this page" message.
>
>The same happens with Firefox
>
>However:
>
>1) I can PING everywhere both by numeric IP address and by name.
>
>2) I can use MSmessenger
>
>3) I can download mail through mail clients, such as Eudora
>
>4) This problem started after I uninstalled ZoneAlarm antivirus (with
>great efforts). I was one of the lucky guys for which a (corrupted?)
>ZA file did cause huge delay at startup (15/20 minutes) and a large
>use of CPU resources.
>
>If not for this problem my PC is now running fine (good startup time,
>fast enough, etc.)
>
>From what I found on the Net I suspect it's a winsock problem (maybe
>not?).
>
>What I tried:
>
>1) LSPFix was  ran but only had the three normal things listed and it
>said "no problem found".
>
>2) WinsockXPFix was ran but didn't fix anything.
>
>3) Did "netsh winsock reset" and other netsh related commands
>
>4) I ran Spybot but it found a clean PC
>
>5) I cannot remember what else I tried but for sure most of what I
>found on the Net
>
>What else  should I do?
>
>Thanks, Maurizio

Maurizio,

WinsockXPFix and "netsh winsock reset" are just 2 of half a dozen LSP / Winsock
repairs that might be useful.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

But your symptoms are an MTU setting.
<http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html>
http://nitecruzr.blogspot.com/2005/06/internet-connectivity-problems-caused.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
17 Sep 2006 7:40 PM
nobody
Chuck wrote:

Thanks, I've seen your web pages and the links in them. I'll try to use
your suggestions and I'll let you know in this ng.

Thanks and ciao,
Maurizio
(from Italy)