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Author
19 Sep 2006 11:58 PM
Munkeyjunkey
I have a wired network (D-Link DI-604) with 2 PCs and a laptop.  All
running Avast Anti-Virus and Windows Firewall.  All are Windows XP SP2
and all are connected to MSHOME and all can access the internet and all
can access the router.  The 2 PCs can connect to each other and browse
each other's files but the laptop does not notice either and cannot
connect to either of them.  When I click "view workgroup computers" on
laptop I get a message that reads "Mshome is not accessible.  You might
not have permission to use this network resource...The list of servers
for this workgroup is not available".  When I click on the share of one
of my PCs on my laptop I get this message: \\computername\c is not
accessible.  you might not have access to this network resource...the
network path was not found.  I don't have any special firewalls running
either (BTW any good firewalls that will not impede networks?).  Please
help me, I've been struggling with this problem for a while.
Thanks
Munkeyjunkey

Author
20 Sep 2006 1:01 AM
Chuck
Show quote Hide quote
On 19 Sep 2006 16:58:42 -0700, "Munkeyjunkey" <munkeyjunke***@gmail.com> wrote:

>I have a wired network (D-Link DI-604) with 2 PCs and a laptop.  All
>running Avast Anti-Virus and Windows Firewall.  All are Windows XP SP2
>and all are connected to MSHOME and all can access the internet and all
>can access the router.  The 2 PCs can connect to each other and browse
>each other's files but the laptop does not notice either and cannot
>connect to either of them.  When I click "view workgroup computers" on
>laptop I get a message that reads "Mshome is not accessible.  You might
>not have permission to use this network resource...The list of servers
>for this workgroup is not available".  When I click on the share of one
>of my PCs on my laptop I get this message: \\computername\c is not
>accessible.  you might not have access to this network resource...the
>network path was not found.  I don't have any special firewalls running
>either (BTW any good firewalls that will not impede networks?).  Please
>help me, I've been struggling with this problem for a while.
>Thanks
>Munkeyjunkey

The error "Mshome is not accessible.  You might not have permission to use this
network resource...The list of servers for this workgroup is not available" is
an SMB problem. You have either an SMB transport missing, or a personal firewall
problem.
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html

Did you look for several other possible problems, any of which might be the
cause of your problem?  Read this article with an open mind.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

You could look at "browstat status", "ipconfig /all", "net config server", and
"net config workstation", from each computer, and diagnose the problem.  Read
this article, and linked articles, and follow instructions precisely (download
browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
20 Sep 2006 10:04 PM
Munkeyjunkey
I ran browstat status on my laptop and my PC and my PC comes up with
Browsing is NOT active on domain.  Master name cannot be determined
from GetAdapterStatus.  But both are connected to MSHOME, how do I fix
this?
Author
21 Sep 2006 1:38 AM
Chuck
On 20 Sep 2006 15:04:48 -0700, "Munkeyjunkey" <munkeyjunke***@gmail.com> wrote:

>I ran browstat status on my laptop and my PC and my PC comes up with
>Browsing is NOT active on domain.  Master name cannot be determined
>from GetAdapterStatus.  But both are connected to MSHOME, how do I fix
>this?

The error "Browsing is NOT active on domain" is caused by SMBs not getting where
they are needed.
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html

You have either a NetBT setting problem, or a personal firewall problem.
<http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

You can look at the diagnostics I mentioned, which should point you in the
direction of the problem.  Or read the above articles again, and ask questions.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
21 Sep 2006 1:37 PM
Munkeyjunkey
> The error "Browsing is NOT active on domain" is caused by SMBs not getting where
> they are needed.
> <http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
> http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html

I don't understand how to get the SMB's to where they are needed, how
would I do that?

I enabled NetBT on my laptop yesterday but haven't touched my PCs,
since I have a small home network with a d-link DI-604 router, which
setting should I have for NetBT on all my computers?

I removed my Zone Alarm in an attempt to solve the problem so this
isn't my problem.

Right now I am still stuck on Basic Diagnosis because of the
aforementioned problem.

Would have different versions of XP make a difference (especially
depending on which settings I should use) when networking them?

Thanks
Munkeyjunkey
Author
21 Sep 2006 2:47 PM
Chuck
Show quote Hide quote
On 21 Sep 2006 06:37:34 -0700, "Munkeyjunkey" <munkeyjunke***@gmail.com> wrote:

>> The error "Browsing is NOT active on domain" is caused by SMBs not getting where
>> they are needed.
>> <http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
>> http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html
>
>I don't understand how to get the SMB's to where they are needed, how
>would I do that?
>
>> You have either a NetBT setting problem, or a personal firewall problem.
>> <http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
>> http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html
>
>I enabled NetBT on my laptop yesterday but haven't touched my PCs,
>since I have a small home network with a d-link DI-604 router, which
>setting should I have for NetBT on all my computers?
>
>> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
>> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
>
>I removed my Zone Alarm in an attempt to solve the problem so this
>isn't my problem.
>
>> <http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
>> http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html
>
>Right now I am still stuck on Basic Diagnosis because of the
>aforementioned problem.
>
>Would have different versions of XP make a difference (especially
>depending on which settings I should use) when networking them?

All versions of Windows XP talk the same protocols.  SMBs, and their transports,
are common to all versions of Windows.  There is one exception here - the SMB
transport directly hosted over IP which Windows 2000 and XP support.

You need to start with NetBT explicitly Enabled on all computers.  Once that is
done, if you don't have an improvement in Browstat, then you have personal
firewalls blocking the SMBs.  Whether or not you "removed" Zone Alarm (and did
you follow the detailed removal instructions from Zone Labs?

Now you've run browstat on 2 computers, but not posted the results, so I have to
guess.  You say the PC shows "Browsing is NOT active on domain".  Does the other
computer (which you don't name) show that the browser shows that it's running
there?  What else does it show?  Try posting the complete suite of diagnostics,
for each computer, so we can see.
<http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html>
http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
22 Sep 2006 12:05 AM
Munkeyjunkey
Ok, I ran browstat on all 3 computers and below is my output:

(james) - PC
browstat status
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{15BB8A63-5D0A-4F49-86C1-9B0FA353AC4A}
    Browsing is NOT active on domain.
    Master name cannot be determined from GetAdapterStatus.

ipconfig /all
Windows IP Configuration

        Host Name . . . . . . . . . . . . : james
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : quickclic.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : quickclic.net
        Description . . . . . . . . . . . : Marvell Yukon
88E8001/8003/8010 PCI Gigabit Ethernet Controller
        Physical Address. . . . . . . . . : 00-0D-61-CF-6F-06
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.102
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : September 21, 2006 5:25:48
PM
        Lease Expires . . . . . . . . . . : September 28, 2006 5:25:48
PM

(KX) - laptop
browstat status
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{6EC0C04C-96F3-4C79-8C09-3EE6A1288217}
    Browsing is active on domain.
    Master browser name is: KX
        Master browser is running build 2600
    1 backup servers retrieved from master KX
        \\KX
    There are 3 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{6EC0C04C-96F3-4C79-8C09-3EE6A1288217}
    There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{6EC0C04C-96F3-4C79-8C09-3EE6A1288217}
ipconfig /all
Windows IP Configuration

        Host Name . . . . . . . . . . . . : KX
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Peer-Peer
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : quickclic.net

Ethernet adapter Wireless Network Connection:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Intel(R) PRO/Wireless
2915ABG Network Connection
        Physical Address. . . . . . . . . : 00-12-F0-7C-B1-43

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : quickclic.net
        Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E
Fast Ethernet Controller
        Physical Address. . . . . . . . . : 00-0F-B0-89-09-35
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : September 20, 2006 10:56:48
PM
        Lease Expires . . . . . . . . . . : September 27, 2006 10:56:48
PM

(Brian) - PC
browstat status
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{6B88D911-AE64-48EC-971A-E3D99269B747}
    Browsing is NOT active on domain.
    Master name cannot be determined from GetAdapterStatus.

ipconfig /all
Windows IP Configuration

        Host Name . . . . . . . . . . . . : brian
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : quickclic.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : quickclic.net
        Description . . . . . . . . . . . : SiS 900-Based PCI Fast
Ethernet Adapter
        Physical Address. . . . . . . . . : 00-07-95-BB-4B-94
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.101
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 192.168.0.1
        Lease Obtained. . . . . . . . . . : September 21, 2006 7:34:06
PM
        Lease Expires . . . . . . . . . . : September 28, 2006 7:34:06
PM

I made NetBT Enabled on all 3 computers and I still can't access james
or brian with KX and browstat status doesn't work for them either as
seen above.  What now?
Thanks
Munkeyjunkey
Author
22 Sep 2006 1:55 AM
Chuck
Show quote Hide quote
On 21 Sep 2006 17:05:57 -0700, "Munkeyjunkey" <munkeyjunke***@gmail.com> wrote:

>Ok, I ran browstat on all 3 computers and below is my output:
>
>(james) - PC
>browstat status
>Status for domain MSHOME on transport
>\Device\NetBT_Tcpip_{15BB8A63-5D0A-4F49-86C1-9B0FA353AC4A}
>    Browsing is NOT active on domain.
>    Master name cannot be determined from GetAdapterStatus.
>
>ipconfig /all
>Windows IP Configuration
>
>        Host Name . . . . . . . . . . . . : james
>        Primary Dns Suffix  . . . . . . . :
>        Node Type . . . . . . . . . . . . : Unknown
>        IP Routing Enabled. . . . . . . . : No
>        WINS Proxy Enabled. . . . . . . . : No
>        DNS Suffix Search List. . . . . . : quickclic.net
>
>Ethernet adapter Local Area Connection:
>
>        Connection-specific DNS Suffix  . : quickclic.net
>        Description . . . . . . . . . . . : Marvell Yukon
>88E8001/8003/8010 PCI Gigabit Ethernet Controller
>        Physical Address. . . . . . . . . : 00-0D-61-CF-6F-06
>        Dhcp Enabled. . . . . . . . . . . : Yes
>        Autoconfiguration Enabled . . . . : Yes
>        IP Address. . . . . . . . . . . . : 192.168.0.102
>        Subnet Mask . . . . . . . . . . . : 255.255.255.0
>        Default Gateway . . . . . . . . . : 192.168.0.1
>        DHCP Server . . . . . . . . . . . : 192.168.0.1
>        DNS Servers . . . . . . . . . . . : 192.168.0.1
>        Lease Obtained. . . . . . . . . . : September 21, 2006 5:25:48
>PM
>        Lease Expires . . . . . . . . . . : September 28, 2006 5:25:48
>PM
>
>(KX) - laptop
>browstat status
>Status for domain MSHOME on transport
>\Device\NetBT_Tcpip_{6EC0C04C-96F3-4C79-8C09-3EE6A1288217}
>    Browsing is active on domain.
>    Master browser name is: KX
>        Master browser is running build 2600
>    1 backup servers retrieved from master KX
>        \\KX
>    There are 3 servers in domain MSHOME on transport
>\Device\NetBT_Tcpip_{6EC0C04C-96F3-4C79-8C09-3EE6A1288217}
>    There are 1 domains in domain MSHOME on transport
>\Device\NetBT_Tcpip_{6EC0C04C-96F3-4C79-8C09-3EE6A1288217}
>ipconfig /all
>Windows IP Configuration
>
>        Host Name . . . . . . . . . . . . : KX
>        Primary Dns Suffix  . . . . . . . :
>        Node Type . . . . . . . . . . . . : Peer-Peer
>        IP Routing Enabled. . . . . . . . : No
>        WINS Proxy Enabled. . . . . . . . : No
>        DNS Suffix Search List. . . . . . : quickclic.net
>
>Ethernet adapter Wireless Network Connection:
>
>        Media State . . . . . . . . . . . : Media disconnected
>        Description . . . . . . . . . . . : Intel(R) PRO/Wireless
>2915ABG Network Connection
>        Physical Address. . . . . . . . . : 00-12-F0-7C-B1-43
>
>Ethernet adapter Local Area Connection:
>
>        Connection-specific DNS Suffix  . : quickclic.net
>        Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E
>Fast Ethernet Controller
>        Physical Address. . . . . . . . . : 00-0F-B0-89-09-35
>        Dhcp Enabled. . . . . . . . . . . : Yes
>        Autoconfiguration Enabled . . . . : Yes
>        IP Address. . . . . . . . . . . . : 192.168.0.100
>        Subnet Mask . . . . . . . . . . . : 255.255.255.0
>        Default Gateway . . . . . . . . . : 192.168.0.1
>        DHCP Server . . . . . . . . . . . : 192.168.0.1
>        DNS Servers . . . . . . . . . . . : 192.168.0.1
>        Lease Obtained. . . . . . . . . . : September 20, 2006 10:56:48
>PM
>        Lease Expires . . . . . . . . . . : September 27, 2006 10:56:48
>PM
>
>(Brian) - PC
>browstat status
>Status for domain MSHOME on transport
>\Device\NetBT_Tcpip_{6B88D911-AE64-48EC-971A-E3D99269B747}
>    Browsing is NOT active on domain.
>    Master name cannot be determined from GetAdapterStatus.
>
>ipconfig /all
>Windows IP Configuration
>
>        Host Name . . . . . . . . . . . . : brian
>        Primary Dns Suffix  . . . . . . . :
>        Node Type . . . . . . . . . . . . : Unknown
>        IP Routing Enabled. . . . . . . . : No
>        WINS Proxy Enabled. . . . . . . . : No
>        DNS Suffix Search List. . . . . . : quickclic.net
>
>Ethernet adapter Local Area Connection:
>
>        Connection-specific DNS Suffix  . : quickclic.net
>        Description . . . . . . . . . . . : SiS 900-Based PCI Fast
>Ethernet Adapter
>        Physical Address. . . . . . . . . : 00-07-95-BB-4B-94
>        Dhcp Enabled. . . . . . . . . . . : Yes
>        Autoconfiguration Enabled . . . . : Yes
>        IP Address. . . . . . . . . . . . : 192.168.0.101
>        Subnet Mask . . . . . . . . . . . : 255.255.255.0
>        Default Gateway . . . . . . . . . : 192.168.0.1
>        DHCP Server . . . . . . . . . . . : 192.168.0.1
>        DNS Servers . . . . . . . . . . . : 192.168.0.1
>        Lease Obtained. . . . . . . . . . : September 21, 2006 7:34:06
>PM
>        Lease Expires . . . . . . . . . . : September 28, 2006 7:34:06
>PM
>
>I made NetBT Enabled on all 3 computers and I still can't access james
>or brian with KX and browstat status doesn't work for them either as
>seen above.  What now?
>Thanks
>Munkeyjunkey

Start here.
>        Host Name . . . . . . . . . . . . : KX
>        Primary Dns Suffix  . . . . . . . :
>        Node Type . . . . . . . . . . . . : Peer-Peer
<http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html#Peer-Peer>
http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html#Peer-Peer

I don't think that's the only problem, but that is the most obvious.  Is NetBT
Enabled on all computers?
<http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
22 Sep 2006 3:27 AM
Munkeyjunkey
> Start here.
> >        Host Name . . . . . . . . . . . . : KX
> >        Primary Dns Suffix  . . . . . . . :
> >        Node Type . . . . . . . . . . . . : Peer-Peer
> <http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html#Peer-Peer>
> http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html#Peer-Peer

Thanks, that solved it, and as I said above, I have NetBT enabled on
all my computers.  Do you think I would be able to re-install ZoneAlarm
without any difficulties network-wise now?
Thanks
Munkeyjunkey
Author
22 Sep 2006 4:44 AM
Chuck
Show quote Hide quote
On 21 Sep 2006 20:27:35 -0700, "Munkeyjunkey" <munkeyjunke***@gmail.com> wrote:

>> Start here.
>> >        Host Name . . . . . . . . . . . . : KX
>> >        Primary Dns Suffix  . . . . . . . :
>> >        Node Type . . . . . . . . . . . . : Peer-Peer
>> <http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html#Peer-Peer>
>> http://nitecruzr.blogspot.com/2005/05/address-resolution-on-lan.html#Peer-Peer
>
>Thanks, that solved it, and as I said above, I have NetBT enabled on
>all my computers.  Do you think I would be able to re-install ZoneAlarm
>without any difficulties network-wise now?
>Thanks
>Munkeyjunkey

If the Node Type correction fixed things, you should be able to re install ZA as
long as you configure it properly.  Do it one computer at a time, and test after
each installation.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
22 Sep 2006 12:07 AM
Munkeyjunkey
Oh and I also completely removed Zone Alarm from KX.
Author
20 Sep 2006 10:20 PM
Munkeyjunkey
I ran browstat status on my laptop and my PC and my PC comes up with
Browsing is NOT active on domain.  Master name cannot be determined
from GetAdapterStatus.  But both are connected to MSHOME, how do I fix
this?
Author
20 Sep 2006 10:20 PM
Munkeyjunkey
I ran browstat status on my laptop and my PC and my PC comes up with
Browsing is NOT active on domain.  Master name cannot be determined
from GetAdapterStatus.  But both are connected to MSHOME, how do I fix
this?
Author
20 Sep 2006 10:26 PM
Munkeyjunkey
One thing that I noticed is that the 2 PCs that can connect together
are both running XP Pro while the laptop which can't connect to either
(but can still use the internet) is using XP Home.  Any ideas on how
this can be fixed now?
Thanks
Munkeyjunkey