Network Connection Icons Are Gone

microsoft.public.windowsxp.network_web

27 Sep 2006 4:04 PM

Duane

First let me say that I am a complete noob at posting to newsgroups and I
appologize for any protocols or standards that I am about to step on.

This problem is similar to another post, "Network Connections do not show"
submitted by costas, however, I did not install an analyzer application. What
I did do was uninstall and reinstall the suite of Norton products that I use
including Norton SystemWorks 2006 and Norton Internet Security 2007. These
actions were recommended by the Norton software when I was unable to open an
embedded application (Norton Anti-Virus) by using the icon from within the
Start > All Programs menus.

I also moved my wireless cable modem from it's previous location and
hardwired it to the desktop PC in question.

After restarting the PC (windows comes up okay - mostly) I was unable to
connect to the internet. Eventually I discovered that all the connection
icons were missing from the Network Connections service window.

My other laptop computers are using the wireless connection and accessing
the internet just fine.

I've tried numerous times to create a new connection but no icons are added
to the service window. Further, the Network Setup Wizard does not execute at
all.

I'm probably in a little over my head here but if anyone has had a similar
experience or can suggest what to try I would appreciate it. Do I need to
re-install XP?

Duane

28 Sep 2006 6:22 PM

Marbles

Hello

Usually when you can not see network connections in the control panel folder
named "network connections".

There could be a few items that would cause your network connections not to
be shown in the folder and taskbar.

1) Try... control panel > administrative tools > services
2) scroll down and look at Network Connections ..make sure the start type is
set to Automatic and the service status is Started.

This is usually the cause of network connections not being shown.
If Network Connections service is functioning ...then try

3) Also make sure this drivers is started and working... control panel >
administrative tools > computer management > click on device manager ...then
right click on it and choose < view >show hidden devices on the right menu
scroll down to Non PLug and Play Drivers expand this menu + and look at these
drivers to make sure the have no red x on them.

Double click or right click > properties >general tab and make sure every
driver says "This device is working properly" and then look under< driver
tab> make sure the settings are correct

Under Driver tab
AFD............... Current Status : Started & Startup Type: System

TCP/IP Protocol Driver............... Current Status : Started & Startup
Type: System

Netbios over tcp/ip............... Current Status : Started & Startup Type:
Demand

If these are all working...next step

4) In the same device manager menu Scroll to Network Adapters menu and make
sure your ethernet card is listed here and driver is installed and working.
or
try re-installing the drivers that came with your ethernet card

Lastly if all else fails

5) Re-set TCP/IP by using Netsh this might fix your network connections

Follow the instructions on this page
http://support.microsoft.com/?kbid=299357

I hope this will help

29 Sep 2006 2:06 PM

Duane

Hi,

First, thank you for the response.

In following your instructions, I encountered two situations that I could
not resolve. When checking the drivers to ensure that they were started and
working, the following two items had the yellow circle with an exclamation
point displayed over their icons.

IP Network Address Translator
TCP/IP Protocol Driver

As instructed I went to properties > driver, each are indicated as stopped
and neither will accept being started. When trying to start the IP Network
Address Translator I get a message saying "...dependency group or service
failed to start." When trying to start the TCP/IP Protocol Driver I get a
message "System cannot find specified file."

Otherwise I did change the Network Connections service to indicated
"Started" and "Automatic" as well as verify that both my NIC and wireless
adapters are installed and functioning properly.

I also tried your last ditch suggestion of using the netsh command. I got a
message saying "Could not obtain host information from machine: [hostname}.
Some commands may not be available. Access is denied.

So I think what I'm going to do now is upgrade XP from the home edition to
Pro (which ismong overdue anyway) and see if that re-establishes the Network
Connections.

I you have other suggestions I would like to hear them, otherwise I'll post
again when I know how the upgrade worked.

Thanks again,
Duane

Show quoteHide quote

"Marbles" wrote:

> Hello
>
> Usually when you can not see network connections in the control panel folder
> named "network connections".
>
> There could be a few items that would cause your network connections not to
> be shown in the folder and taskbar.
>
> 1) Try... control panel > administrative tools > services
> 2) scroll down and look at Network Connections ..make sure the start type is
> set to Automatic and the service status is Started.
>
> This is usually the cause of network connections not being shown.
> If Network Connections service is functioning ...then try
>
> 3) Also make sure this drivers is started and working... control panel >
> administrative tools > computer management > click on device manager ...then
> right click on it and choose < view >show hidden devices on the right menu
> scroll down to Non PLug and Play Drivers expand this menu + and look at these
> drivers to make sure the have no red x on them.
>
> Double click or right click > properties >general tab and make sure every
> driver says "This device is working properly" and then look under< driver
> tab> make sure the settings are correct
>
> Under Driver tab
> AFD............... Current Status : Started & Startup Type: System
>
> TCP/IP Protocol Driver............... Current Status : Started & Startup
> Type: System
>
> Netbios over tcp/ip............... Current Status : Started & Startup Type:
> Demand
>
> If these are all working...next step
>
> 4) In the same device manager menu Scroll to Network Adapters menu and make
> sure your ethernet card is listed here and driver is installed and working.
> or
> try re-installing the drivers that came with your ethernet card
>
> Lastly if all else fails
>
> 5) Re-set TCP/IP by using Netsh this might fix your network connections
>
> Follow the instructions on this page
> http://support.microsoft.com/?kbid=299357
>
> I hope this will help

18 Oct 2006 8:39 PM

mbmarquart

Greetings -

I just got done battling this issue on a Windows 2003 Server machine
and have experienced it over and over on XP workstations.

There was a security update awhile back, June, I think, that started
this problem with the TCP/IP services, and there hasn't been a fix for
the longest time. To my luck, there was a fix issued October 10, 2006
that I found out about too late and this issue showed up on my 2003
servers, including my PDC.

First, try the Microsoft KB Article 825826
Then, go this route Microsoft KB Article 913446 and Security Bulletin
MS06-007

Hope that helps!

Duane wrote:
Show quoteHide quote

> Hi,
>
> First, thank you for the response.
>
> In following your instructions, I encountered two situations that I could
> not resolve. When checking the drivers to ensure that they were started and
> working, the following two items had the yellow circle with an exclamation
> point displayed over their icons.
>
> IP Network Address Translator
> TCP/IP Protocol Driver
>
> As instructed I went to properties > driver, each are indicated as stopped
> and neither will accept being started. When trying to start the IP Network
> Address Translator I get a message saying "...dependency group or service
> failed to start." When trying to start the TCP/IP Protocol Driver I get a
> message "System cannot find specified file."
>
> Otherwise I did change the Network Connections service to indicated
> "Started" and "Automatic" as well as verify that both my NIC and wireless
> adapters are installed and functioning properly.
>
> I also tried your last ditch suggestion of using the netsh command. I got a
> message saying "Could not obtain host information from machine: [hostname}.
> Some commands may not be available. Access is denied.
>
> So I think what I'm going to do now is upgrade XP from the home edition to
> Pro (which ismong overdue anyway) and see if that re-establishes the Network
> Connections.
>
> I you have other suggestions I would like to hear them, otherwise I'll post
> again when I know how the upgrade worked.
>
> Thanks again,
> Duane
>
>
>
>
>
>
>
> "Marbles" wrote:
>
> > Hello
> >
> > Usually when you can not see network connections in the control panel folder
> > named "network connections".
> >
> > There could be a few items that would cause your network connections not to
> > be shown in the folder and taskbar.
> >
> > 1) Try... control panel > administrative tools > services
> > 2) scroll down and look at Network Connections ..make sure the start type is
> > set to Automatic and the service status is Started.
> >
> > This is usually the cause of network connections not being shown.
> > If Network Connections service is functioning ...then try
> >
> > 3) Also make sure this drivers is started and working... control panel >
> > administrative tools > computer management > click on device manager ...then
> > right click on it and choose < view >show hidden devices on the right menu
> > scroll down to Non PLug and Play Drivers expand this menu + and look at these
> > drivers to make sure the have no red x on them.
> >
> > Double click or right click > properties >general tab and make sure every
> > driver says "This device is working properly" and then look under< driver
> > tab> make sure the settings are correct
> >
> > Under Driver tab
> > AFD............... Current Status : Started & Startup Type: System
> >
> > TCP/IP Protocol Driver............... Current Status : Started & Startup
> > Type: System
> >
> > Netbios over tcp/ip............... Current Status : Started & Startup Type:
> > Demand
> >
> > If these are all working...next step
> >
> > 4) In the same device manager menu Scroll to Network Adapters menu and make
> > sure your ethernet card is listed here and driver is installed and working.
> > or
> > try re-installing the drivers that came with your ethernet card
> >
> > Lastly if all else fails
> >
> > 5) Re-set TCP/IP by using Netsh this might fix your network connections
> >
> > Follow the instructions on this page
> > http://support.microsoft.com/?kbid=299357
> >
> > I hope this will help