Home All Groups Group Topic Archive Search About

Problem Networking an XP Home with two XP Pro Computers.

Author
29 Sep 2006 4:59 PM
kjfrey55
I have a workgroup set up with one Home computer and two Professional
computers.  When I use Windows Explorer on the Home computer to bring up My
Network Places>Entire Network>Microsoft Windows Network> and click on the
workgroup name (Boxoffice) it times out and then gives the error:

"Boxoffice is not accessible.  You might not have permission to use this
network resource.  Contact the administrator of the server to find out if you
have access permissions.  The list of servers for this workgroup is not
currently available."

I can ping the Pro machines from the Home machine by IP address but not by
name and I can ping Internet locations by both IP address and name. 

The two Pro computers can open the workgroup, see each other and the Home
computer.  The Pro computers have no problem connecting to each other, but
trying to connect to the Home computer brings up the same error message as
above except that the computer name “Window1” is the resource that is not
accessible.   

Setup:
The computers are connected to a router that is providing IP addresses.
TCP/IP settings are all set to Obtain IP address automatically
All three are on the same subnet – only the fourth number in the address is
different.
All three are in the same workgroup “BOXOFFICE”.
I created a share on one of the Pro computers and one on the Home computer
(so they’d show up in …\Microsoft Windows Network\Boxoffice)

Things I tried:
1.    Verified that SFS was enabled on the Pro machines.
2.    Activated and verified that the Guest account was active on the Pro
machines.
3.    NetBIOS over TCP set consistently in all (enabled).  It didn't work when
set to "default" on all either.
4.    Checked ipconfig/all to verify that all NodeTypes were the same.
5.    Ran “netsh winsock reset catalog” to see if the LSP/Winsock layer was
corrupt.
6.    Reset TCP/IP from the MSKB article 299357.
7.    Turned Windows firewall off on all machines; no other firewalls installed.
8.    Verified that HKLM\System\CurrentcontroSet\cpontrol\Lsa restrictanonymous
setting was '0' on all machines.
9.    Re-installed the drivers for the network card on the Home machine.

One other thing that came up which may or may not be relevant. When I
executed nbtstat -n on the Pro machines, the workgroup name 'BOXOFFICE' is
listed twice, both times as "GROUP" and the workstation name is listed twice
as "UNIQUE". When I ran it on the home machine "BOXOFFICE" is listed twice as
"Group" and once as "UNIQUE". There's also an entry for ..__MSBROWSE__.
listed as a "GROUP".

Your assistance is appreciated.

Ken

Author
29 Sep 2006 7:19 PM
Chuck
On Fri, 29 Sep 2006 09:59:01 -0700, kjfrey55
<kjfre***@discussions.microsoft.com> wrote:

Show quoteHide quote
>I have a workgroup set up with one Home computer and two Professional
>computers.  When I use Windows Explorer on the Home computer to bring up My
>Network Places>Entire Network>Microsoft Windows Network> and click on the
>workgroup name (Boxoffice) it times out and then gives the error:
>
>"Boxoffice is not accessible.  You might not have permission to use this
>network resource.  Contact the administrator of the server to find out if you
>have access permissions.  The list of servers for this workgroup is not
>currently available."
>
>I can ping the Pro machines from the Home machine by IP address but not by
>name and I can ping Internet locations by both IP address and name. 
>
>The two Pro computers can open the workgroup, see each other and the Home
>computer.  The Pro computers have no problem connecting to each other, but
>trying to connect to the Home computer brings up the same error message as
>above except that the computer name “Window1” is the resource that is not
>accessible.   
>
>Setup:
>The computers are connected to a router that is providing IP addresses.
>TCP/IP settings are all set to Obtain IP address automatically
>All three are on the same subnet – only the fourth number in the address is
>different.
>All three are in the same workgroup “BOXOFFICE”.
>I created a share on one of the Pro computers and one on the Home computer
>(so they’d show up in …\Microsoft Windows Network\Boxoffice)
>
>Things I tried:
>1.    Verified that SFS was enabled on the Pro machines.
>2.    Activated and verified that the Guest account was active on the Pro
>machines.
>3.    NetBIOS over TCP set consistently in all (enabled).  It didn't work when
>set to "default" on all either.
>4.    Checked ipconfig/all to verify that all NodeTypes were the same.
>5.    Ran “netsh winsock reset catalog” to see if the LSP/Winsock layer was
>corrupt.
>6.    Reset TCP/IP from the MSKB article 299357.
>7.    Turned Windows firewall off on all machines; no other firewalls installed.
>8.    Verified that HKLM\System\CurrentcontroSet\cpontrol\Lsa restrictanonymous
>setting was '0' on all machines.
>9.    Re-installed the drivers for the network card on the Home machine.
>
>One other thing that came up which may or may not be relevant. When I
>executed nbtstat -n on the Pro machines, the workgroup name 'BOXOFFICE' is
>listed twice, both times as "GROUP" and the workstation name is listed twice
>as "UNIQUE". When I ran it on the home machine "BOXOFFICE" is listed twice as
>"Group" and once as "UNIQUE". There's also an entry for ..__MSBROWSE__.
>listed as a "GROUP".
>
>Your assistance is appreciated.
>
>Ken

Ken,

The browser service will generate extra nbtstat entries.

How about we start with "browstat status" and "ipconfig /all", from each
computer, so we can diagnose the problem.  Read this article, and linked
articles, and follow instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
30 Sep 2006 2:25 AM
kjfrey55
Show quote Hide quote
"Chuck" wrote:

> On Fri, 29 Sep 2006 09:59:01 -0700, kjfrey55
> <kjfre***@discussions.microsoft.com> wrote:
>
> >I have a workgroup set up with one Home computer and two Professional
> >computers.  When I use Windows Explorer on the Home computer to bring up My
> >Network Places>Entire Network>Microsoft Windows Network> and click on the
> >workgroup name (Boxoffice) it times out and then gives the error:
> >
> >"Boxoffice is not accessible.  You might not have permission to use this
> >network resource.  Contact the administrator of the server to find out if you
> >have access permissions.  The list of servers for this workgroup is not
> >currently available."
> >
> >I can ping the Pro machines from the Home machine by IP address but not by
> >name and I can ping Internet locations by both IP address and name. 
> >
> >The two Pro computers can open the workgroup, see each other and the Home
> >computer.  The Pro computers have no problem connecting to each other, but
> >trying to connect to the Home computer brings up the same error message as
> >above except that the computer name “Window1” is the resource that is not
> >accessible.   
> >
> >Setup:
> >The computers are connected to a router that is providing IP addresses.
> >TCP/IP settings are all set to Obtain IP address automatically
> >All three are on the same subnet – only the fourth number in the address is
> >different.
> >All three are in the same workgroup “BOXOFFICE”.
> >I created a share on one of the Pro computers and one on the Home computer
> >(so they’d show up in …\Microsoft Windows Network\Boxoffice)
> >
> >Things I tried:
> >1.    Verified that SFS was enabled on the Pro machines.
> >2.    Activated and verified that the Guest account was active on the Pro
> >machines.
> >3.    NetBIOS over TCP set consistently in all (enabled).  It didn't work when
> >set to "default" on all either.
> >4.    Checked ipconfig/all to verify that all NodeTypes were the same.
> >5.    Ran “netsh winsock reset catalog” to see if the LSP/Winsock layer was
> >corrupt.
> >6.    Reset TCP/IP from the MSKB article 299357.
> >7.    Turned Windows firewall off on all machines; no other firewalls installed.
> >8.    Verified that HKLM\System\CurrentcontroSet\cpontrol\Lsa restrictanonymous
> >setting was '0' on all machines.
> >9.    Re-installed the drivers for the network card on the Home machine.
> >
> >One other thing that came up which may or may not be relevant. When I
> >executed nbtstat -n on the Pro machines, the workgroup name 'BOXOFFICE' is
> >listed twice, both times as "GROUP" and the workstation name is listed twice
> >as "UNIQUE". When I ran it on the home machine "BOXOFFICE" is listed twice as
> >"Group" and once as "UNIQUE". There's also an entry for ..__MSBROWSE__.
> >listed as a "GROUP".
> >
> >Your assistance is appreciated.
> >
> >Ken
>
> Ken,
>
> The browser service will generate extra nbtstat entries.
>
> How about we start with "browstat status" and "ipconfig /all", from each
> computer, so we can diagnose the problem.  Read this article, and linked
> articles, and follow instructions precisely (download browstat!):
> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>

Here's the output from ipconfig /all and browstat status from each:

Window1 (XP Home)

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Window1
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : pacbell.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : pacbell.net
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast
Ethernet NIC
        Physical Address. . . . . . . . . : 00-11-D8-94-FD-29
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 69.239.197.65
        Subnet Mask . . . . . . . . . . . : 255.255.255.240
        Default Gateway . . . . . . . . . : 69.239.197.78
        DHCP Server . . . . . . . . . . . : 69.239.197.78
        DNS Servers . . . . . . . . . . . : 69.239.197.78
        Lease Obtained. . . . . . . . . . : Friday, September 29, 2006
3:56:15 PM
        Lease Expires . . . . . . . . . . : Friday, September 29, 2006
4:56:15 PM


Status for domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{6254E0FD-9BD9-45F1-B01A-52CCD66279BC}
    Browsing is NOT active on domain.
    Master name cannot be determined from GetAdapterStatus.
____________________________________________________________

Boxoffice2 (XP Pro)


Windows IP Configuration

        Host Name . . . . . . . . . . . . : BoxOffice2
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : pacbell.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : pacbell.net
        Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet for hp
        Physical Address. . . . . . . . . : 00-13-21-5C-08-BB
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 69.239.197.71
        Subnet Mask . . . . . . . . . . . : 255.255.255.240
        Default Gateway . . . . . . . . . : 69.239.197.78
        DHCP Server . . . . . . . . . . . : 69.239.197.78
        DNS Servers . . . . . . . . . . . : 69.239.197.78
        Lease Obtained. . . . . . . . . . : Friday, September 29, 2006
3:55:56 PM
        Lease Expires . . . . . . . . . . : Friday, September 29, 2006
4:55:56 PM


Status for domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{2818257B-F80E-4D4F-A17D-61019B98A4B2}
    Browsing is NOT active on domain.
    Master name cannot be determined from GetAdapterStatus.

____________________________________________________________

Boxoffice3 (XP Home)


Windows IP Configuration

        Host Name . . . . . . . . . . . . : Boxoffice3
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : pacbell.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : pacbell.net
        Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet for hp
        Physical Address. . . . . . . . . : 00-13-21-0F-5E-B2
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 69.239.197.70
        Subnet Mask . . . . . . . . . . . : 255.255.255.240
        Default Gateway . . . . . . . . . : 69.239.197.78
        DHCP Server . . . . . . . . . . . : 69.239.197.78
        DNS Servers . . . . . . . . . . . : 69.239.197.78
        Lease Obtained. . . . . . . . . . : Friday, September 29, 2006
3:56:27 PM
        Lease Expires . . . . . . . . . . : Friday, September 29, 2006
4:56:27 PM


Status for domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
    Browsing is active on domain.
    Master browser name is: BOXOFFICE2
Could not open key in registry, error = 5        Unable to determine build
of browser master: 5
    \\\\BOXOFFICE2    .  Version:05.01  Flags: 51203 NT POTENTIAL MASTER
    1 backup servers retrieved from master BOXOFFICE2
        \\BOXOFFICE2
    There are 2 servers in domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
    There are 2 domains in domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}

______________________________________
Boxoffice3 (XP Pro)

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Boxoffice3
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : pacbell.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : pacbell.net
        Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet for hp
        Physical Address. . . . . . . . . : 00-13-21-0F-5E-B2
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 69.239.197.70
        Subnet Mask . . . . . . . . . . . : 255.255.255.240
        Default Gateway . . . . . . . . . : 69.239.197.78
        DHCP Server . . . . . . . . . . . : 69.239.197.78
        DNS Servers . . . . . . . . . . . : 69.239.197.78
        Lease Obtained. . . . . . . . . . : Friday, September 29, 2006
3:56:27 PM
        Lease Expires . . . . . . . . . . : Friday, September 29, 2006
4:56:27 PM


Status for domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
    Browsing is active on domain.
    Master browser name is: BOXOFFICE2
Could not open key in registry, error = 5        Unable to determine build
of browser master: 5
    \\\\BOXOFFICE2    .  Version:05.01  Flags: 51203 NT POTENTIAL MASTER
    1 backup servers retrieved from master BOXOFFICE2
        \\BOXOFFICE2
    There are 2 servers in domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
    There are 2 domains in domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
Author
30 Sep 2006 2:54 AM
kjfrey55
CORRECTED REPLY

Show quoteHide quote
"Chuck" wrote:

> On Fri, 29 Sep 2006 09:59:01 -0700, kjfrey55
> <kjfre***@discussions.microsoft.com> wrote:
>
> >I have a workgroup set up with one Home computer and two Professional
> >computers.  When I use Windows Explorer on the Home computer to bring up My
> >Network Places>Entire Network>Microsoft Windows Network> and click on the
> >workgroup name (Boxoffice) it times out and then gives the error:
> >
> >"Boxoffice is not accessible.  You might not have permission to use this
> >network resource.  Contact the administrator of the server to find out if you
> >have access permissions.  The list of servers for this workgroup is not
> >currently available."
> >
> >I can ping the Pro machines from the Home machine by IP address but not by
> >name and I can ping Internet locations by both IP address and name. 
> >
> >The two Pro computers can open the workgroup, see each other and the Home
> >computer.  The Pro computers have no problem connecting to each other, but
> >trying to connect to the Home computer brings up the same error message as
> >above except that the computer name “Window1” is the resource that is not
> >accessible.   
> >
> >Setup:
> >The computers are connected to a router that is providing IP addresses.
> >TCP/IP settings are all set to Obtain IP address automatically
> >All three are on the same subnet – only the fourth number in the address is
> >different.
> >All three are in the same workgroup “BOXOFFICE”.
> >I created a share on one of the Pro computers and one on the Home computer
> >(so they’d show up in …\Microsoft Windows Network\Boxoffice)
> >
> >Things I tried:
> >1.    Verified that SFS was enabled on the Pro machines.
> >2.    Activated and verified that the Guest account was active on the Pro
> >machines.
> >3.    NetBIOS over TCP set consistently in all (enabled).  It didn't work when
> >set to "default" on all either.
> >4.    Checked ipconfig/all to verify that all NodeTypes were the same.
> >5.    Ran “netsh winsock reset catalog” to see if the LSP/Winsock layer was
> >corrupt.
> >6.    Reset TCP/IP from the MSKB article 299357.
> >7.    Turned Windows firewall off on all machines; no other firewalls installed.
> >8.    Verified that HKLM\System\CurrentcontroSet\cpontrol\Lsa restrictanonymous
> >setting was '0' on all machines.
> >9.    Re-installed the drivers for the network card on the Home machine.
> >
> >One other thing that came up which may or may not be relevant. When I
> >executed nbtstat -n on the Pro machines, the workgroup name 'BOXOFFICE' is
> >listed twice, both times as "GROUP" and the workstation name is listed twice
> >as "UNIQUE". When I ran it on the home machine "BOXOFFICE" is listed twice as
> >"Group" and once as "UNIQUE". There's also an entry for ..__MSBROWSE__.
> >listed as a "GROUP".
> >
> >Your assistance is appreciated.
> >
> >Ken
>
> Ken,
>
> The browser service will generate extra nbtstat entries.
>
> How about we start with "browstat status" and "ipconfig /all", from each
> computer, so we can diagnose the problem.  Read this article, and linked
> articles, and follow instructions precisely (download browstat!):
> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.

Here's the output from ipconfig /all and browstat status from each:

Window1 (XP Home)

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Window1
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : pacbell.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : pacbell.net
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast
Ethernet NIC
        Physical Address. . . . . . . . . : 00-11-D8-94-FD-29
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 69.239.197.65
        Subnet Mask . . . . . . . . . . . : 255.255.255.240
        Default Gateway . . . . . . . . . : 69.239.197.78
        DHCP Server . . . . . . . . . . . : 69.239.197.78
        DNS Servers . . . . . . . . . . . : 69.239.197.78
        Lease Obtained. . . . . . . . . . : Friday, September 29, 2006
3:56:15 PM
        Lease Expires . . . . . . . . . . : Friday, September 29, 2006
4:56:15 PM


Status for domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{6254E0FD-9BD9-45F1-B01A-52CCD66279BC}
    Browsing is NOT active on domain.
    Master name cannot be determined from GetAdapterStatus.
____________________________________________________________

Boxoffice2 (XP Pro)


Windows IP Configuration

        Host Name . . . . . . . . . . . . : BoxOffice2
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : pacbell.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : pacbell.net
        Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet for hp
        Physical Address. . . . . . . . . : 00-13-21-5C-08-BB
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 69.239.197.71
        Subnet Mask . . . . . . . . . . . : 255.255.255.240
        Default Gateway . . . . . . . . . : 69.239.197.78
        DHCP Server . . . . . . . . . . . : 69.239.197.78
        DNS Servers . . . . . . . . . . . : 69.239.197.78
        Lease Obtained. . . . . . . . . . : Friday, September 29, 2006
3:55:56 PM
        Lease Expires . . . . . . . . . . : Friday, September 29, 2006
4:55:56 PM


Status for domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{2818257B-F80E-4D4F-A17D-61019B98A4B2}
    Browsing is NOT active on domain.
    Master name cannot be determined from GetAdapterStatus.

______________________________________
Boxoffice3 (XP Pro)

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Boxoffice3
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : pacbell.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : pacbell.net
        Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet for hp
        Physical Address. . . . . . . . . : 00-13-21-0F-5E-B2
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 69.239.197.70
        Subnet Mask . . . . . . . . . . . : 255.255.255.240
        Default Gateway . . . . . . . . . : 69.239.197.78
        DHCP Server . . . . . . . . . . . : 69.239.197.78
        DNS Servers . . . . . . . . . . . : 69.239.197.78
        Lease Obtained. . . . . . . . . . : Friday, September 29, 2006
3:56:27 PM
        Lease Expires . . . . . . . . . . : Friday, September 29, 2006
4:56:27 PM


Status for domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
    Browsing is active on domain.
    Master browser name is: BOXOFFICE2
Could not open key in registry, error = 5        Unable to determine build
of browser master: 5
    \\\\BOXOFFICE2    .  Version:05.01  Flags: 51203 NT POTENTIAL MASTER
    1 backup servers retrieved from master BOXOFFICE2
        \\BOXOFFICE2
    There are 2 servers in domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
    There are 2 domains in domain BOXOFFICE on transport
\Device\NetBT_Tcpip_{A6EFCB81-8088-4A0E-B4D7-9DA43C1C57A4}
Author
30 Sep 2006 5:00 AM
Chuck
On Fri, 29 Sep 2006 19:54:01 -0700, kjfrey55
<kjfre***@discussions.microsoft.com> wrote:

Show quoteHide quote
>"Chuck" wrote:
>
>> On Fri, 29 Sep 2006 09:59:01 -0700, kjfrey55
>> <kjfre***@discussions.microsoft.com> wrote:
>>
>> >I have a workgroup set up with one Home computer and two Professional
>> >computers.  When I use Windows Explorer on the Home computer to bring up My
>> >Network Places>Entire Network>Microsoft Windows Network> and click on the
>> >workgroup name (Boxoffice) it times out and then gives the error:
>> >
>> >"Boxoffice is not accessible.  You might not have permission to use this
>> >network resource.  Contact the administrator of the server to find out if you
>> >have access permissions.  The list of servers for this workgroup is not
>> >currently available."
>> >
>> >I can ping the Pro machines from the Home machine by IP address but not by
>> >name and I can ping Internet locations by both IP address and name. 
>> >
>> >The two Pro computers can open the workgroup, see each other and the Home
>> >computer.  The Pro computers have no problem connecting to each other, but
>> >trying to connect to the Home computer brings up the same error message as
>> >above except that the computer name “Window1” is the resource that is not
>> >accessible.   
>> >
>> >Setup:
>> >The computers are connected to a router that is providing IP addresses.
>> >TCP/IP settings are all set to Obtain IP address automatically
>> >All three are on the same subnet – only the fourth number in the address is
>> >different.
>> >All three are in the same workgroup “BOXOFFICE”.
>> >I created a share on one of the Pro computers and one on the Home computer
>> >(so they’d show up in …\Microsoft Windows Network\Boxoffice)
>> >
>> >Things I tried:
>> >1.    Verified that SFS was enabled on the Pro machines.
>> >2.    Activated and verified that the Guest account was active on the Pro
>> >machines.
>> >3.    NetBIOS over TCP set consistently in all (enabled).  It didn't work when
>> >set to "default" on all either.
>> >4.    Checked ipconfig/all to verify that all NodeTypes were the same.
>> >5.    Ran “netsh winsock reset catalog” to see if the LSP/Winsock layer was
>> >corrupt.
>> >6.    Reset TCP/IP from the MSKB article 299357.
>> >7.    Turned Windows firewall off on all machines; no other firewalls installed.
>> >8.    Verified that HKLM\System\CurrentcontroSet\cpontrol\Lsa restrictanonymous
>> >setting was '0' on all machines.
>> >9.    Re-installed the drivers for the network card on the Home machine.
>> >
>> >One other thing that came up which may or may not be relevant. When I
>> >executed nbtstat -n on the Pro machines, the workgroup name 'BOXOFFICE' is
>> >listed twice, both times as "GROUP" and the workstation name is listed twice
>> >as "UNIQUE". When I ran it on the home machine "BOXOFFICE" is listed twice as
>> >"Group" and once as "UNIQUE". There's also an entry for ..__MSBROWSE__.
>> >listed as a "GROUP".
>> >
>> >Your assistance is appreciated.
>> >
>> >Ken
>>
>> Ken,
>>
>> The browser service will generate extra nbtstat entries.
>>
>> How about we start with "browstat status" and "ipconfig /all", from each
>> computer, so we can diagnose the problem.  Read this article, and linked
>> articles, and follow instructions precisely (download browstat!):
>> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
>> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

>Here's the output from ipconfig /all and browstat status from each:

<SNIP>

Ken,

This almost has to be a firewall / unknown security component.  What antivirus
protection do you use?
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

If you don't find any solutions there, let's look at CPSServ for all 3
computers.
<http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
1 Oct 2006 2:09 AM
kjfrey55
Trimmed for size

Show quoteHide quote
> This almost has to be a firewall / unknown security component.  What antivirus
> protection do you use?
> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
>
> If you don't find any solutions there, let's look at CPSServ for all 3
> computers.
> <http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
> http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>

Chuck,

Anti-Virus is Norton Anti-Virus 2006.  Here's the cpsserv and cdiag logs
from all three.  Window1 is the XP Home computer.

Start CPSServ V1.10 - WINDOW1

Find Computer Browser ("browser")
Error browsing network:
    No active service named browser found.


Find DHCP Client ("dhcp")
Error browsing network:
    No active service named dhcp found.


Find TCP/IP NetBIOS Helper ("lmhosts")
Error browsing network:
    No active service named lmhosts found.


Find Remote Registry ("remoteregistry")
Error browsing network:
    No active service named remoteregistry found.


Find Server ("server")
Error browsing network:
    No active service named server found.


Find WF / ICS ("sharedaccess")
Error browsing network:
    No active service named sharedaccess found.


Find Workstation ("workstation")
Error browsing network:
    No active service named workstation found.

End CPSServ V1.10 - WINDOW1
CDiagnosis V1.34
Start diagnosis for WINDOW1

Enumerate Shares


Share name   Resource                        Remark
-------------------------------------------------------------------------------
print$       C:\WINDOWS\system32\spool\drivers
                                             Printer Drivers                

IPC$                                         Remote IPC                     

C            C:\                            
SharedDocs   C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

Printer      FaxModem (Photo Qualit Spooled  Print to this device to send a
pho
Printer2     LPT1:                  Spooled  Datamax PassThrough            

Printer3     FaxModem               Spooled  Print to this device to send a
fax
Printer4     Microsoft Document Ima Spooled  Microsoft Office Document Image
Wr
The command completed successfully.


AdHoc Browser View


Full Targets Window1 69.239.197.65 BoxOffice2 69.239.197.71 BoxOffice3
69.239.197.70  127.0.0.1

Target Window1

"WINDOW1 ping Window1"


Pinging Window1 [69.239.197.65] with 32 bytes of data:

Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"WINDOW1 net view Window1"

Shared resources at Window1

Window1

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
C           Disk                                                            

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Datamax PassThrough                             

Printer3    Print           Print to this device to send a fax.             

Printer4    Print           Microsoft Office Document Image Writer          

SharedDocs  Disk                                                            

The command completed successfully.


Target 69.239.197.65

"WINDOW1 ping 69.239.197.65"


Pinging 69.239.197.65 with 32 bytes of data:

Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"WINDOW1 net view 69.239.197.65"


Target BoxOffice2

"WINDOW1 ping BoxOffice2"

Ping request could not find host BoxOffice2. Please check the name and try
again.

"WINDOW1 net view BoxOffice2"


Target 69.239.197.71

"WINDOW1 ping 69.239.197.71"


Pinging 69.239.197.71 with 32 bytes of data:

Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.71:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"WINDOW1 net view 69.239.197.71"

Shared resources at 69.239.197.71

BoxOffice2

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
AutoHPO     Print           Auto HP Officejet 6200 series on BOXOFFICE3     

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Print to this device to send a fax.             

Printer3    Print           Boca Ticket Printer                             

SharedDocs  Disk                                                            

The command completed successfully.


Target BoxOffice3

"WINDOW1 ping BoxOffice3"

Ping request could not find host BoxOffice3. Please check the name and try
again.

"WINDOW1 net view BoxOffice3"


Target 69.239.197.70

"WINDOW1 ping 69.239.197.70"


Pinging 69.239.197.70 with 32 bytes of data:

Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"WINDOW1 net view 69.239.197.70"

Shared resources at 69.239.197.70

BoxOffice3

Share name   Type   Used as  Comment                      
-------------------------------------------------------------------------------
C            Disk                                         
HP 6210      Print           HP Officejet 6200 series     
HP 6210 Fax  Print           HP Officejet 6200 series fax 
The command completed successfully.


Target 127.0.0.1

"WINDOW1 ping 127.0.0.1"


Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"WINDOW1 net view 127.0.0.1"

Shared resources at 127.0.0.1

Window1

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
C           Disk                                                            

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Datamax PassThrough                             

Printer3    Print           Print to this device to send a fax.             

Printer4    Print           Microsoft Office Document Image Writer          

SharedDocs  Disk                                                            

The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 69.239.197.78

Target www.yahoo.com

"WINDOW1 ping www.yahoo.com"


Pinging www.yahoo-ht2.akadns.net [209.131.36.158] with 32 bytes of data:

Reply from 209.131.36.158: bytes=32 time=12ms TTL=55
Reply from 209.131.36.158: bytes=32 time=11ms TTL=55
Reply from 209.131.36.158: bytes=32 time=11ms TTL=55
Reply from 209.131.36.158: bytes=32 time=12ms TTL=55

Ping statistics for 209.131.36.158:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 12ms, Average = 11ms

Target 66.94.230.32

"WINDOW1 ping 66.94.230.32"


Pinging 66.94.230.32 with 32 bytes of data:

Reply from 66.94.230.32: bytes=32 time=11ms TTL=55
Reply from 66.94.230.32: bytes=32 time=12ms TTL=55
Reply from 66.94.230.32: bytes=32 time=12ms TTL=55
Reply from 66.94.230.32: bytes=32 time=11ms TTL=55

Ping statistics for 66.94.230.32:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 12ms, Average = 11ms

Target 69.239.197.78

"WINDOW1 ping 69.239.197.78"


Pinging 69.239.197.78 with 32 bytes of data:

Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255

Ping statistics for 69.239.197.78:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

End diagnosis for WINDOW1
______________________________
Continued in next post...
Author
1 Oct 2006 2:12 AM
kjfrey55
Continued from previous post

Show quoteHide quote
> Ken,
>
> This almost has to be a firewall / unknown security component.  What antivirus
> protection do you use?
> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
>
> If you don't find any solutions there, let's look at CPSServ for all 3
> computers.
> <http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
> http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>

Start CPSServ V1.10 - BOXOFFICE2

Find Computer Browser ("browser")
Checking \\BOXOFFICE2...Found browser on:
\\BOXOFFICE2
Checking \\BOXOFFICE3...Unable to open Service Control Manager database on
\\\BOXOFFICE3:
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find DHCP Client ("dhcp")
Checking \\BOXOFFICE2...Found dhcp on:
\\BOXOFFICE2
Checking \\BOXOFFICE3...Unable to open Service Control Manager database on
\\\BOXOFFICE3:
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find TCP/IP NetBIOS Helper ("lmhosts")
Checking \\BOXOFFICE2...Found lmhosts on:
\\BOXOFFICE2
Checking \\BOXOFFICE3...Unable to open Service Control Manager database on
\\\BOXOFFICE3:
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find Remote Registry ("remoteregistry")
Checking \\BOXOFFICE2...Found remoteregistry on:
\\BOXOFFICE2
Checking \\BOXOFFICE3...Unable to open Service Control Manager database on
\\\BOXOFFICE3:
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find Server ("server")
Checking \\BOXOFFICE2...Found server on:
\\BOXOFFICE2
Checking \\BOXOFFICE3...Unable to open Service Control Manager database on
\\\BOXOFFICE3:
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find WF / ICS ("sharedaccess")
Checking \\BOXOFFICE2...Found sharedaccess on:
\\BOXOFFICE2
Checking \\BOXOFFICE3...Unable to open Service Control Manager database on
\\\BOXOFFICE3:
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find Workstation ("workstation")
Checking \\BOXOFFICE2...Found workstation on:
\\BOXOFFICE2
Checking \\BOXOFFICE3...Unable to open Service Control Manager database on
\\\BOXOFFICE3:
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:

End CPSServ V1.10 - BOXOFFICE2
CDiagnosis V1.34
Start diagnosis for BOXOFFICE2

Enumerate Shares


Share name   Resource                        Remark
-------------------------------------------------------------------------------
print$       C:\WINDOWS\system32\spool\drivers
                                             Printer Drivers                

ADMIN$       C:\WINDOWS                      Remote Admin                   

C$           C:\                             Default share                  

IPC$                                         Remote IPC                     

SharedDocs   C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

AutoHPO      \\BOXOFFICE3\HP 6210   Spooled  Auto HP Officejet 6200 series
on B
Printer      FaxModem (Photo Qualit Spooled  Print to this device to send a
pho
Printer2     FaxModem               Spooled  Print to this device to send a
fax
Printer3     LPT1:                  Spooled  Boca Ticket Printer            

The command completed successfully.


AdHoc Browser View

Server Name            Remark
-------------------------------------------------------------------------------
\\BOXOFFICE2           BoxOffice2                                           

\\BOXOFFICE3           BoxOffice3                                           

\\WINDOW1              Window1                                              

The command completed successfully.


Full Targets Window1 69.239.197.65 BoxOffice2 69.239.197.71 BoxOffice3
69.239.197.70  127.0.0.1

Target Window1

"BOXOFFICE2 ping Window1"

Ping request could not find host Window1. Please check the name and try again.

"BOXOFFICE2 net view Window1"


Target 69.239.197.65

"BOXOFFICE2 ping 69.239.197.65"


Pinging 69.239.197.65 with 32 bytes of data:

Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE2 net view 69.239.197.65"

Shared resources at 69.239.197.65

Window1

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
C           Disk                                                            

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Datamax PassThrough                             

Printer3    Print           Print to this device to send a fax.             

Printer4    Print           Microsoft Office Document Image Writer          

SharedDocs  Disk                                                            

The command completed successfully.


Target BoxOffice2

"BOXOFFICE2 ping BoxOffice2"


Pinging BoxOffice2 [69.239.197.71] with 32 bytes of data:

Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.71:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE2 net view BoxOffice2"

Shared resources at BoxOffice2

BoxOffice2

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
AutoHPO     Print           Auto HP Officejet 6200 series on BOXOFFICE3     

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Print to this device to send a fax.             

Printer3    Print           Boca Ticket Printer                             

SharedDocs  Disk                                                            

The command completed successfully.


Target 69.239.197.71

"BOXOFFICE2 ping 69.239.197.71"


Pinging 69.239.197.71 with 32 bytes of data:

Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.71:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE2 net view 69.239.197.71"

Shared resources at 69.239.197.71

BoxOffice2

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
AutoHPO     Print           Auto HP Officejet 6200 series on BOXOFFICE3     

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Print to this device to send a fax.             

Printer3    Print           Boca Ticket Printer                             

SharedDocs  Disk                                                            

The command completed successfully.


Target BoxOffice3

"BOXOFFICE2 ping BoxOffice3"


Pinging BoxOffice3 [69.239.197.70] with 32 bytes of data:

Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE2 net view BoxOffice3"

Shared resources at BoxOffice3

BoxOffice3

Share name   Type   Used as  Comment                      
-------------------------------------------------------------------------------
C            Disk                                         
HP 6210      Print           HP Officejet 6200 series     
HP 6210 Fax  Print           HP Officejet 6200 series fax 
The command completed successfully.


Target 69.239.197.70

"BOXOFFICE2 ping 69.239.197.70"


Pinging 69.239.197.70 with 32 bytes of data:

Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE2 net view 69.239.197.70"

Shared resources at 69.239.197.70

BoxOffice3

Share name   Type   Used as  Comment                      
-------------------------------------------------------------------------------
C            Disk                                         
HP 6210      Print           HP Officejet 6200 series     
HP 6210 Fax  Print           HP Officejet 6200 series fax 
The command completed successfully.


Target 127.0.0.1

"BOXOFFICE2 ping 127.0.0.1"


Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE2 net view 127.0.0.1"

Shared resources at 127.0.0.1

BoxOffice2

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
AutoHPO     Print           Auto HP Officejet 6200 series on BOXOFFICE3     

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Print to this device to send a fax.             

Printer3    Print           Boca Ticket Printer                             

SharedDocs  Disk                                                            

The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 69.239.197.78

Target www.yahoo.com

"BOXOFFICE2 ping www.yahoo.com"


Pinging www.yahoo-ht2.akadns.net [209.131.36.158] with 32 bytes of data:

Reply from 209.131.36.158: bytes=32 time=11ms TTL=55
Reply from 209.131.36.158: bytes=32 time=11ms TTL=55
Reply from 209.131.36.158: bytes=32 time=12ms TTL=55
Reply from 209.131.36.158: bytes=32 time=11ms TTL=55

Ping statistics for 209.131.36.158:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 12ms, Average = 11ms

Target 66.94.230.32

"BOXOFFICE2 ping 66.94.230.32"


Pinging 66.94.230.32 with 32 bytes of data:

Reply from 66.94.230.32: bytes=32 time=15ms TTL=55
Reply from 66.94.230.32: bytes=32 time=12ms TTL=55
Reply from 66.94.230.32: bytes=32 time=11ms TTL=55
Reply from 66.94.230.32: bytes=32 time=12ms TTL=55

Ping statistics for 66.94.230.32:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 15ms, Average = 12ms

Target 69.239.197.78

"BOXOFFICE2 ping 69.239.197.78"


Pinging 69.239.197.78 with 32 bytes of data:

Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255

Ping statistics for 69.239.197.78:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

End diagnosis for BOXOFFICE2
_________________________________

Start CPSServ V1.10 - BOXOFFICE3

Find Computer Browser ("browser")
Checking \\BOXOFFICE2...Unable to open Service Control Manager database on
\\\BOXOFFICE2:
Checking \\BOXOFFICE3...Found browser on:
\\BOXOFFICE3
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find DHCP Client ("dhcp")
Checking \\BOXOFFICE2...Unable to open Service Control Manager database on
\\\BOXOFFICE2:
Checking \\BOXOFFICE3...Found dhcp on:
\\BOXOFFICE3
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find TCP/IP NetBIOS Helper ("lmhosts")
Checking \\BOXOFFICE2...Unable to open Service Control Manager database on
\\\BOXOFFICE2:
Checking \\BOXOFFICE3...Found lmhosts on:
\\BOXOFFICE3
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find Remote Registry ("remoteregistry")
Checking \\BOXOFFICE2...Unable to open Service Control Manager database on
\\\BOXOFFICE2:
Checking \\BOXOFFICE3...Found remoteregistry on:
\\BOXOFFICE3
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find Server ("server")
Checking \\BOXOFFICE2...Unable to open Service Control Manager database on
\\\BOXOFFICE2:
Checking \\BOXOFFICE3...Found server on:
\\BOXOFFICE3
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find WF / ICS ("sharedaccess")
Checking \\BOXOFFICE2...Unable to open Service Control Manager database on
\\\BOXOFFICE2:
Checking \\BOXOFFICE3...Found sharedaccess on:
\\BOXOFFICE3
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:


Find Workstation ("workstation")
Checking \\BOXOFFICE2...Unable to open Service Control Manager database on
\\\BOXOFFICE2:
Checking \\BOXOFFICE3...Found workstation on:
\\BOXOFFICE3
Checking \\WINDOW1...Unable to open Service Control Manager database on
\\\WINDOW1:

End CPSServ V1.10 - BOXOFFICE3
CDiagnosis V1.34
Start diagnosis for BOXOFFICE3

Enumerate Shares


Share name   Resource                        Remark
-------------------------------------------------------------------------------
print$       C:\WINDOWS\system32\spool\drivers
                                             Printer Drivers                

ADMIN$       C:\WINDOWS                      Remote Admin                   

C$           C:\                             Default share                  

IPC$                                         Remote IPC                     

C            C:\                            
HP 6210      USB001                 Spooled  HP Officejet 6200 series       

HP 6210 Fax  USB001                 Spooled  HP Officejet 6200 series fax   

The command completed successfully.


AdHoc Browser View

Server Name            Remark
-------------------------------------------------------------------------------
\\BOXOFFICE2           BoxOffice2                                           

\\BOXOFFICE3           BoxOffice3                                           

\\WINDOW1              Window1                                              

The command completed successfully.


Full Targets Window1 69.239.197.65 BoxOffice2 69.239.197.71 BoxOffice3
69.239.197.70  127.0.0.1

Target Window1

"BOXOFFICE3 ping Window1"

Ping request could not find host Window1. Please check the name and try again.

"BOXOFFICE3 net view Window1"


Target 69.239.197.65

"BOXOFFICE3 ping 69.239.197.65"


Pinging 69.239.197.65 with 32 bytes of data:

Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128
Reply from 69.239.197.65: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.65:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE3 net view 69.239.197.65"

Shared resources at 69.239.197.65

Window1

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
C           Disk                                                            

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Datamax PassThrough                             

Printer3    Print           Print to this device to send a fax.             

Printer4    Print           Microsoft Office Document Image Writer          

SharedDocs  Disk                                                            

The command completed successfully.


Target BoxOffice2

"BOXOFFICE3 ping BoxOffice2"


Pinging BoxOffice2 [69.239.197.71] with 32 bytes of data:

Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.71:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE3 net view BoxOffice2"

Shared resources at BoxOffice2

BoxOffice2

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
AutoHPO     Print           Auto HP Officejet 6200 series on BOXOFFICE3     

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Print to this device to send a fax.             

Printer3    Print           Boca Ticket Printer                             

SharedDocs  Disk                                                            

The command completed successfully.


Target 69.239.197.71

"BOXOFFICE3 ping 69.239.197.71"


Pinging 69.239.197.71 with 32 bytes of data:

Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128
Reply from 69.239.197.71: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.71:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE3 net view 69.239.197.71"

Shared resources at 69.239.197.71

BoxOffice2

Share name  Type   Used as  Comment                                         

-------------------------------------------------------------------------------
AutoHPO     Print           Auto HP Officejet 6200 series on BOXOFFICE3     

Printer     Print           Print to this device to send a photo quality
fax. 
Printer2    Print           Print to this device to send a fax.             

Printer3    Print           Boca Ticket Printer                             

SharedDocs  Disk                                                            

The command completed successfully.


Target BoxOffice3

"BOXOFFICE3 ping BoxOffice3"


Pinging Boxoffice3 [69.239.197.70] with 32 bytes of data:

Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE3 net view BoxOffice3"

Shared resources at BoxOffice3

BoxOffice3

Share name   Type   Used as  Comment                      
-------------------------------------------------------------------------------
C            Disk                                         
HP 6210      Print           HP Officejet 6200 series     
HP 6210 Fax  Print           HP Officejet 6200 series fax 
The command completed successfully.


Target 69.239.197.70

"BOXOFFICE3 ping 69.239.197.70"


Pinging 69.239.197.70 with 32 bytes of data:

Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128
Reply from 69.239.197.70: bytes=32 time<1ms TTL=128

Ping statistics for 69.239.197.70:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE3 net view 69.239.197.70"

Shared resources at 69.239.197.70

BoxOffice3

Share name   Type   Used as  Comment                      
-------------------------------------------------------------------------------
C            Disk                                         
HP 6210      Print           HP Officejet 6200 series     
HP 6210 Fax  Print           HP Officejet 6200 series fax 
The command completed successfully.


Target 127.0.0.1

"BOXOFFICE3 ping 127.0.0.1"


Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

"BOXOFFICE3 net view 127.0.0.1"

Shared resources at 127.0.0.1

BoxOffice3

Share name   Type   Used as  Comment                      
-------------------------------------------------------------------------------
C            Disk                                         
HP 6210      Print           HP Officejet 6200 series     
HP 6210 Fax  Print           HP Officejet 6200 series fax 
The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 69.239.197.78

Target www.yahoo.com

"BOXOFFICE3 ping www.yahoo.com"


Pinging www.yahoo-ht2.akadns.net [209.131.36.158] with 32 bytes of data:

Reply from 209.131.36.158: bytes=32 time=12ms TTL=55
Reply from 209.131.36.158: bytes=32 time=26ms TTL=55
Reply from 209.131.36.158: bytes=32 time=11ms TTL=55
Reply from 209.131.36.158: bytes=32 time=12ms TTL=55

Ping statistics for 209.131.36.158:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 26ms, Average = 15ms

Target 66.94.230.32

"BOXOFFICE3 ping 66.94.230.32"


Pinging 66.94.230.32 with 32 bytes of data:

Reply from 66.94.230.32: bytes=32 time=11ms TTL=55
Reply from 66.94.230.32: bytes=32 time=11ms TTL=55
Reply from 66.94.230.32: bytes=32 time=11ms TTL=55
Reply from 66.94.230.32: bytes=32 time=12ms TTL=55

Ping statistics for 66.94.230.32:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 12ms, Average = 11ms

Target 69.239.197.78

"BOXOFFICE3 ping 69.239.197.78"


Pinging 69.239.197.78 with 32 bytes of data:

Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255
Reply from 69.239.197.78: bytes=32 time<1ms TTL=255

Ping statistics for 69.239.197.78:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

End diagnosis for BOXOFFICE3
Author
1 Oct 2006 4:51 AM
Chuck
On Sat, 30 Sep 2006 19:12:11 -0700, kjfrey55
<kjfre***@discussions.microsoft.com> wrote:

>Continued from previous post
>
>> Ken,
>>
>> This almost has to be a firewall / unknown security component.  What antivirus
>> protection do you use?
>> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
>> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
>>
>> If you don't find any solutions there, let's look at CPSServ for all 3
>> computers.
>> <http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
>> http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html

<SNIP>

OK, Ken,

Good job getting all of the logs so quickly.  That's usually the first
challenge.  People have problems file sharing, so I have them run these
diagnostics, then how do you get the logs from one computer to another, without
file sharing?  DOHH.

So.

Windows1 is running XP Home.  And it's not showing any services.  Have you run
the Network Setup Wizard?
This computer connects to the Internet through another computer on my network or
through a residential gateway.
<http://nitecruzr.blogspot.com/2005/05/using-network-setup-wizard-in-windows.html#NATClient>
http://nitecruzr.blogspot.com/2005/05/using-network-setup-wizard-in-windows.html#NATClient

But that's not the only problem.  CDiag from BoxOffice2 and BoxOffice3, against
each other, can see each other fine.  But CPSServ can't.  Probably because you
are running SFS, which gives you no administrative access thru the network.

But even lack of administrative access shouldn't block SMBs, at least your
Browstat logs shouldn't look as they do.  Browstat for BO2:
>Status for domain BOXOFFICE on transport
>\Device\NetBT_Tcpip_{2818257B-F80E-4D4F-A17D-61019B98A4B2}
>    Browsing is NOT active on domain.
>    Master name cannot be determined from GetAdapterStatus.

The latter in spite of CPSServ for BO2:
> Find Computer Browser ("browser")
> Checking \\BOXOFFICE2...Found browser on:
> \\BOXOFFICE2

So your immediately previous post identifies Norton AV 2006 (good).  NAV
contains an antiworm component that WILL block SMBs, if not properly configured.
That could well explain many of your symptoms.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

But start with running the NSW on Windows1.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
1 Oct 2006 3:59 PM
kjfrey55
Show quote Hide quote
"Chuck" wrote:

> On Sat, 30 Sep 2006 19:12:11 -0700, kjfrey55
> <kjfre***@discussions.microsoft.com> wrote:
>
> >Continued from previous post
> >
> >> Ken,
> >>
> >> This almost has to be a firewall / unknown security component.  What antivirus
> >> protection do you use?
> >> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
> >> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
> >>
> >> If you don't find any solutions there, let's look at CPSServ for all 3
> >> computers.
> >> <http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
> >> http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html
>
> <SNIP>
>
> OK, Ken,
>
> Good job getting all of the logs so quickly.  That's usually the first
> challenge.  People have problems file sharing, so I have them run these
> diagnostics, then how do you get the logs from one computer to another, without
> file sharing?  DOHH.
>
> So.
>
> Windows1 is running XP Home.  And it's not showing any services.  Have you run
> the Network Setup Wizard?
> This computer connects to the Internet through another computer on my network or
> through a residential gateway.
> <http://nitecruzr.blogspot.com/2005/05/using-network-setup-wizard-in-windows.html#NATClient>
> http://nitecruzr.blogspot.com/2005/05/using-network-setup-wizard-in-windows.html#NATClient
>
> But that's not the only problem.  CDiag from BoxOffice2 and BoxOffice3, against
> each other, can see each other fine.  But CPSServ can't.  Probably because you
> are running SFS, which gives you no administrative access thru the network.
>
> But even lack of administrative access shouldn't block SMBs, at least your
> Browstat logs shouldn't look as they do.  Browstat for BO2:
> >Status for domain BOXOFFICE on transport
> >\Device\NetBT_Tcpip_{2818257B-F80E-4D4F-A17D-61019B98A4B2}
> >    Browsing is NOT active on domain.
> >    Master name cannot be determined from GetAdapterStatus.
>
> The latter in spite of CPSServ for BO2:
> > Find Computer Browser ("browser")
> > Checking \\BOXOFFICE2...Found browser on:
> > \\BOXOFFICE2
>
> So your immediately previous post identifies Norton AV 2006 (good).  NAV
> contains an antiworm component that WILL block SMBs, if not properly configured.
> That could well explain many of your symptoms.
> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
>
> But start with running the NSW on Windows1.
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>
Chuck,

First of all, thank you for your attention to my problem.

I checked the Symantec site and found where I can turn off the setting for
Internet Worm Protection.  Since I have to travel a bit to get to these
computers, can you suggest the next 2-3 things to check after the AV setting
and running the NSW?
Author
1 Oct 2006 11:01 PM
Chuck
On Sun, 1 Oct 2006 08:59:02 -0700, kjfrey55 <kjfre***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>
>
>"Chuck" wrote:
>
>> On Sat, 30 Sep 2006 19:12:11 -0700, kjfrey55
>> <kjfre***@discussions.microsoft.com> wrote:
>>
>> >Continued from previous post
>> >
>> >> Ken,
>> >>
>> >> This almost has to be a firewall / unknown security component.  What antivirus
>> >> protection do you use?
>> >> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
>> >> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
>> >>
>> >> If you don't find any solutions there, let's look at CPSServ for all 3
>> >> computers.
>> >> <http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
>> >> http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html
>>
>> <SNIP>
>>
>> OK, Ken,
>>
>> Good job getting all of the logs so quickly.  That's usually the first
>> challenge.  People have problems file sharing, so I have them run these
>> diagnostics, then how do you get the logs from one computer to another, without
>> file sharing?  DOHH.
>>
>> So.
>>
>> Windows1 is running XP Home.  And it's not showing any services.  Have you run
>> the Network Setup Wizard?
>> This computer connects to the Internet through another computer on my network or
>> through a residential gateway.
>> <http://nitecruzr.blogspot.com/2005/05/using-network-setup-wizard-in-windows.html#NATClient>
>> http://nitecruzr.blogspot.com/2005/05/using-network-setup-wizard-in-windows.html#NATClient
>>
>> But that's not the only problem.  CDiag from BoxOffice2 and BoxOffice3, against
>> each other, can see each other fine.  But CPSServ can't.  Probably because you
>> are running SFS, which gives you no administrative access thru the network.
>>
>> But even lack of administrative access shouldn't block SMBs, at least your
>> Browstat logs shouldn't look as they do.  Browstat for BO2:
>> >Status for domain BOXOFFICE on transport
>> >\Device\NetBT_Tcpip_{2818257B-F80E-4D4F-A17D-61019B98A4B2}
>> >    Browsing is NOT active on domain.
>> >    Master name cannot be determined from GetAdapterStatus.
>>
>> The latter in spite of CPSServ for BO2:
>> > Find Computer Browser ("browser")
>> > Checking \\BOXOFFICE2...Found browser on:
>> > \\BOXOFFICE2
>>
>> So your immediately previous post identifies Norton AV 2006 (good).  NAV
>> contains an antiworm component that WILL block SMBs, if not properly configured.
>> That could well explain many of your symptoms.
>> <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
>> http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html
>>
>> But start with running the NSW on Windows1.

>Chuck,
>
>First of all, thank you for your attention to my problem.
>
>I checked the Symantec site and found where I can turn off the setting for
>Internet Worm Protection.  Since I have to travel a bit to get to these
>computers, can you suggest the next 2-3 things to check after the AV setting
>and running the NSW?

Ken,

Having fixed the IWP, and run the NSW, make sure that Guest and anonymous access
are permitted.  Make sure that NetBT is Enabled.  And make sure that you have at
least one shared folder on each computer.  Then rerun CDiag and CPSServ on each
computer.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.