Home All Groups Group Topic Archive Search About

Win xp pro sp2 is hiding computers.

Author
9 Oct 2006 5:59 PM
BKTMX
We have six computers on our workgroup (peer to peer). All are running
Windows XP Professional. I have started to upgrade these to SP2. We now have
a problem with the computers which have been upgraded to SP2. The SP2
computers only stay visible for a short time (about 1 hour) in “Network
Places”. After they disappear, they can easily be mapped to, or found using
“search for files or folders / computers or people” and searching for the
computer by name. The missing shares can also be made to reappear
(temporarily) by  using “administrative services / computer browser service”
and clicking “restart” on each missing computer, even though this option
always shows as already being started. No error messages appear and no
messages related to this appear in the event logs. All energy saving settings
have been disabled. It does not matter if the windows firewall has been
enabled or disabled. This problem only affects the computers which are now
running SP2. Computers with SP1 behave normally on the network. I am assuming
that something in SP2 is interfering with the proper functioning of the
computer browser service. Anyone have any ideas how to make this right?

Author
9 Oct 2006 7:09 PM
Robert L [MVP - Networking]
Sounds like computer browser issues. Any errors in the event viewer?

Computer Browser How do I know I have a browser problem How to disable Master Browser in XP, 9X, W2k How to fix browsing problem in a mixed OS workgroup ...
      www.chicagotech.net/browser.htm 


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
  "BKTMX" <BK***@discussions.microsoft.com> wrote in message news:A05DE565-1D69-433B-BF08-C24F13876340@microsoft.com...
  We have six computers on our workgroup (peer to peer). All are running
  Windows XP Professional. I have started to upgrade these to SP2. We now have
  a problem with the computers which have been upgraded to SP2. The SP2
  computers only stay visible for a short time (about 1 hour) in “Network
  Places”. After they disappear, they can easily be mapped to, or found using
  “search for files or folders / computers or people” and searching for the
  computer by name. The missing shares can also be made to reappear
  (temporarily) by  using “administrative services / computer browser service”
  and clicking “restart” on each missing computer, even though this option
  always shows as already being started. No error messages appear and no
  messages related to this appear in the event logs. All energy saving settings
  have been disabled. It does not matter if the windows firewall has been
  enabled or disabled. This problem only affects the computers which are now
  running SP2. Computers with SP1 behave normally on the network. I am assuming
  that something in SP2 is interfering with the proper functioning of the
  computer browser service. Anyone have any ideas how to make this right?
Author
9 Oct 2006 7:51 PM
BKTMX
No errors are reported in the event viewer.

Show quoteHide quote
"Robert L [MVP - Networking]" wrote:

> Sounds like computer browser issues. Any errors in the event viewer?
>
> Computer Browser How do I know I have a browser problem How to disable Master Browser in XP, 9X, W2k How to fix browsing problem in a mixed OS workgroup ...
>       www.chicagotech.net/browser.htm 
>
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   "BKTMX" <BK***@discussions.microsoft.com> wrote in message news:A05DE565-1D69-433B-BF08-C24F13876340@microsoft.com...
>   We have six computers on our workgroup (peer to peer). All are running
>   Windows XP Professional. I have started to upgrade these to SP2. We now have
>   a problem with the computers which have been upgraded to SP2. The SP2
>   computers only stay visible for a short time (about 1 hour) in “Network
>   Places”. After they disappear, they can easily be mapped to, or found using
>   “search for files or folders / computers or people” and searching for the
>   computer by name. The missing shares can also be made to reappear
>   (temporarily) by  using “administrative services / computer browser service”
>   and clicking “restart” on each missing computer, even though this option
>   always shows as already being started. No error messages appear and no
>   messages related to this appear in the event logs. All energy saving settings
>   have been disabled. It does not matter if the windows firewall has been
>   enabled or disabled. This problem only affects the computers which are now
>   running SP2. Computers with SP1 behave normally on the network. I am assuming
>   that something in SP2 is interfering with the proper functioning of the
>   computer browser service. Anyone have any ideas how to make this right?
>
>
Author
9 Oct 2006 7:52 PM
Chuck
On Mon, 9 Oct 2006 10:59:01 -0700, BKTMX <BK***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>    We have six computers on our workgroup (peer to peer). All are running
>Windows XP Professional. I have started to upgrade these to SP2. We now have
>a problem with the computers which have been upgraded to SP2. The SP2
>computers only stay visible for a short time (about 1 hour) in “Network
>Places”. After they disappear, they can easily be mapped to, or found using
>“search for files or folders / computers or people” and searching for the
>computer by name. The missing shares can also be made to reappear
>(temporarily) by  using “administrative services / computer browser service”
>and clicking “restart” on each missing computer, even though this option
>always shows as already being started. No error messages appear and no
>messages related to this appear in the event logs. All energy saving settings
>have been disabled. It does not matter if the windows firewall has been
>enabled or disabled. This problem only affects the computers which are now
>running SP2. Computers with SP1 behave normally on the network. I am assuming
>that something in SP2 is interfering with the proper functioning of the
>computer browser service. Anyone have any ideas how to make this right?

I'd look at "browstat status" and "ipconfig /all", from each computer, to
diagnose the problem.  Read this article, and linked articles, and follow
instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
9 Oct 2006 9:03 PM
BKTMX
I've checked out all the hardware for faults. I've even had a motherboard
replaced in one of the computers (couldn't replace just the nettwork card).
Everything is good there. Following is the ipconfig /all and browstat status
from one of the problem computers:

Windows IP Configuration



        Host Name . . . . . . . . . . . . : d415qn41

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Mixed

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : mshome.net



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . : mshome.net

        Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated
Controller

        Physical Address. . . . . . . . . : 00-0F-1F-10-1D-26

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.61

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 85.255.115.51

                                            85.255.112.187

        Lease Obtained. . . . . . . . . . : Monday, October 09, 2006 4:43:04
PM

        Lease Expires . . . . . . . . . . : Monday, October 16, 2006 4:43:04
PM

browstat status:

Status for domain TORMAXX on transport
\Device\NetBT_Tcpip_{8560D603-9A30-4E89-ADC7-E553C6117D34}
    Browsing is active on domain.
    Master browser name is: D7995J41
Could not connect to registry, error = 53        Unable to determine build
of browser master: 53
    \\\\D7995J41      .  Version:05.01  Flags: 71207 NT POTENTIAL BACKUP
MASTER
    1 backup servers retrieved from master D7995J41
        \\D7995J41
    There are 4 servers in domain TORMAXX on transport
\Device\NetBT_Tcpip_{8560D603-9A30-4E89-ADC7-E553C6117D34}
    There are 1 domains in domain TORMAXX on transport
\Device\NetBT_Tcpip_{8560D603-9A30-4E89-ADC7-E553C6117D34}

Chuck, Ive got your website bookmarked! It's been very educational - great
stuff.


Show quoteHide quote
"Chuck" wrote:

> On Mon, 9 Oct 2006 10:59:01 -0700, BKTMX <BK***@discussions.microsoft.com>
> wrote:
>
> >    We have six computers on our workgroup (peer to peer). All are running
> >Windows XP Professional. I have started to upgrade these to SP2. We now have
> >a problem with the computers which have been upgraded to SP2. The SP2
> >computers only stay visible for a short time (about 1 hour) in “Network
> >Places”. After they disappear, they can easily be mapped to, or found using
> >“search for files or folders / computers or people” and searching for the
> >computer by name. The missing shares can also be made to reappear
> >(temporarily) by  using “administrative services / computer browser service”
> >and clicking “restart” on each missing computer, even though this option
> >always shows as already being started. No error messages appear and no
> >messages related to this appear in the event logs. All energy saving settings
> >have been disabled. It does not matter if the windows firewall has been
> >enabled or disabled. This problem only affects the computers which are now
> >running SP2. Computers with SP1 behave normally on the network. I am assuming
> >that something in SP2 is interfering with the proper functioning of the
> >computer browser service. Anyone have any ideas how to make this right?
>
> I'd look at "browstat status" and "ipconfig /all", from each computer, to
> diagnose the problem.  Read this article, and linked articles, and follow
> instructions precisely (download browstat!):
> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>
Author
9 Oct 2006 11:57 PM
Chuck
On Mon, 9 Oct 2006 14:03:02 -0700, BKTMX <BK***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>"Chuck" wrote:
>
>> On Mon, 9 Oct 2006 10:59:01 -0700, BKTMX <BK***@discussions.microsoft.com>
>> wrote:
>>
>> >    We have six computers on our workgroup (peer to peer). All are running
>> >Windows XP Professional. I have started to upgrade these to SP2. We now have
>> >a problem with the computers which have been upgraded to SP2. The SP2
>> >computers only stay visible for a short time (about 1 hour) in “Network
>> >Places”. After they disappear, they can easily be mapped to, or found using
>> >“search for files or folders / computers or people” and searching for the
>> >computer by name. The missing shares can also be made to reappear
>> >(temporarily) by  using “administrative services / computer browser service”
>> >and clicking “restart” on each missing computer, even though this option
>> >always shows as already being started. No error messages appear and no
>> >messages related to this appear in the event logs. All energy saving settings
>> >have been disabled. It does not matter if the windows firewall has been
>> >enabled or disabled. This problem only affects the computers which are now
>> >running SP2. Computers with SP1 behave normally on the network. I am assuming
>> >that something in SP2 is interfering with the proper functioning of the
>> >computer browser service. Anyone have any ideas how to make this right?
>>
>> I'd look at "browstat status" and "ipconfig /all", from each computer, to
>> diagnose the problem.  Read this article, and linked articles, and follow
>> instructions precisely (download browstat!):
>> <http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
>> http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

>I've checked out all the hardware for faults. I've even had a motherboard
>replaced in one of the computers (couldn't replace just the nettwork card).
>Everything is good there. Following is the ipconfig /all and browstat status
>from one of the problem computers:
>
>Windows IP Configuration
>
>
>
>        Host Name . . . . . . . . . . . . : d415qn41
>
>        Primary Dns Suffix  . . . . . . . :
>
>        Node Type . . . . . . . . . . . . : Mixed
>
>        IP Routing Enabled. . . . . . . . : No
>
>        WINS Proxy Enabled. . . . . . . . : No
>
>        DNS Suffix Search List. . . . . . : mshome.net
>
>
>
>Ethernet adapter Local Area Connection:
>
>
>
>        Connection-specific DNS Suffix  . : mshome.net
>
>        Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated
>Controller
>
>        Physical Address. . . . . . . . . : 00-0F-1F-10-1D-26
>
>        Dhcp Enabled. . . . . . . . . . . : Yes
>
>        Autoconfiguration Enabled . . . . : Yes
>
>        IP Address. . . . . . . . . . . . : 192.168.0.61
>
>        Subnet Mask . . . . . . . . . . . : 255.255.255.0
>
>        Default Gateway . . . . . . . . . : 192.168.0.1
>
>        DHCP Server . . . . . . . . . . . : 192.168.0.1
>
>        DNS Servers . . . . . . . . . . . : 85.255.115.51
>
>                                            85.255.112.187
>
>        Lease Obtained. . . . . . . . . . : Monday, October 09, 2006 4:43:04
>PM
>
>        Lease Expires . . . . . . . . . . : Monday, October 16, 2006 4:43:04
>PM
>
>browstat status:
>
>Status for domain TORMAXX on transport
>\Device\NetBT_Tcpip_{8560D603-9A30-4E89-ADC7-E553C6117D34}
>    Browsing is active on domain.
>    Master browser name is: D7995J41
>Could not connect to registry, error = 53        Unable to determine build
>of browser master: 53
>    \\\\D7995J41      .  Version:05.01  Flags: 71207 NT POTENTIAL BACKUP
>MASTER
>    1 backup servers retrieved from master D7995J41
>        \\D7995J41
>    There are 4 servers in domain TORMAXX on transport
>\Device\NetBT_Tcpip_{8560D603-9A30-4E89-ADC7-E553C6117D34}
>    There are 1 domains in domain TORMAXX on transport
>\Device\NetBT_Tcpip_{8560D603-9A30-4E89-ADC7-E553C6117D34}
>
>Chuck, Ive got your website bookmarked! It's been very educational - great
>stuff.

Thanks for the encouragement.  The above shows that 4 servers are visible from
d415qn41, which is not the master browser.  You say that you have 6 computers,
yet only 4 are seen from d415qn41, so there is a problem somewhere.  By
comparing similar diagnostics from the other 5 computers, you should be able to
find 2 that are on a different broadcast segment.

If all are running XP Pro, you should get interesting results from CPSServ too
(run from each computer and compared).
<http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.