XP Restarts when wireless is enabled

12 Oct 2006 12:43 AM

Emery

We had a weird occurence at work. At one of our new sites, 3 ThinkPad
T42 laptops running XP started to randomly reboot. Thought it was a
virus or perhaps power issue. Brought in 3 replacement ThinkPad's of
the same model and the SAME exact problem occurs. At random times, the
system BSOD's (it flashes and then goes away so I can't get the
details) and then restarts. Nothing really helpful in the event logs
either. I log back in; the system may stay up for a couple minutes then
BSOD's; and then restarts. Quite annoying indeed. Because we discovered
the laptops were rebooting at precisely at the same moment, we narrowed
it down to the wireless on the laptop. We disabled the wireless radio
and VOILA the system stablizes. Problem goes away but we've yet to nail
the root cause. Before we brought them to the site, the replacement
laptops were running fine at our corporate office using the same SSID
but only started the BSOD/restarts at the problem site that had a WAP
put in about two weeks ago (consequently when the problems started to
occur). Anyone have any experience with this type of occurence? I want
to avoid leaving the wifi disabled because the users travel with the
laptops and need wifi access when they're out of the office. Thoughts,
ideas, suggestions are appreciated.

12 Oct 2006 10:34 AM

Richard G. Harper

Turn off the automatic reboot feature (right-click My Computer, select
Properties, then the Advanced tab, finally the Startup and Recovery options)
and find out why it's blue-screening and rebooting. That is the only
possible way to find and fix the problem.

--
Richard G. Harper [MVP Shell/User] rghar***@gmail.com
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Show quoteHide quote

"Emery" <everythingt***@gmail.com> wrote in message
news:1160613783.087107.234380@m7g2000cwm.googlegroups.com...
> We had a weird occurence at work. At one of our new sites, 3 ThinkPad
> T42 laptops running XP started to randomly reboot. Thought it was a
> virus or perhaps power issue. Brought in 3 replacement ThinkPad's of
> the same model and the SAME exact problem occurs. At random times, the
> system BSOD's (it flashes and then goes away so I can't get the
> details) and then restarts. Nothing really helpful in the event logs
> either. I log back in; the system may stay up for a couple minutes then
> BSOD's; and then restarts. Quite annoying indeed. Because we discovered
> the laptops were rebooting at precisely at the same moment, we narrowed
> it down to the wireless on the laptop. We disabled the wireless radio
> and VOILA the system stablizes. Problem goes away but we've yet to nail
> the root cause. Before we brought them to the site, the replacement
> laptops were running fine at our corporate office using the same SSID
> but only started the BSOD/restarts at the problem site that had a WAP
> put in about two weeks ago (consequently when the problems started to
> occur). Anyone have any experience with this type of occurence? I want
> to avoid leaving the wifi disabled because the users travel with the
> laptops and need wifi access when they're out of the office. Thoughts,
> ideas, suggestions are appreciated.
>