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VPN issues after offline files activated

Author
13 Oct 2006 4:58 AM
SeanL
We have a VPN setup for remote users. The users get access to all resources
once connected. This has been working fine. Last week, i started experiencing
problems on some of the notebooks (nb not all of them). The vpn connection
initialises and connects, and the ip and dns address is assigned correctly.
The user can just not connect to any resources. Can't ping anything on the
network. If i try an nslookup, it can't find the dns server, so it reverts
back to the isp connections dns server.
I have been doing some trouble shooting to trace, but the only thing common
on the notebooks which are experiencing this problem, is that they enabled
the "offline files" option. I disabled the option, but the problem still
persists. Any ideas?

Sean

Author
13 Oct 2006 6:14 AM
SeanL
One more thing i forgot to add, I disabled windows firewall just to make sure
there were no issues caused by it, but still the issue persists.
All the notebooks are running XP Pro with SP2, and patched with the latest
updates

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"SeanL" wrote:

> We have a VPN setup for remote users. The users get access to all resources
> once connected. This has been working fine. Last week, i started experiencing
> problems on some of the notebooks (nb not all of them). The vpn connection
> initialises and connects, and the ip and dns address is assigned correctly.
> The user can just not connect to any resources. Can't ping anything on the
> network. If i try an nslookup, it can't find the dns server, so it reverts
> back to the isp connections dns server.
> I have been doing some trouble shooting to trace, but the only thing common
> on the notebooks which are experiencing this problem, is that they enabled
> the "offline files" option. I disabled the option, but the problem still
> persists. Any ideas?
>
> Sean
Author
13 Oct 2006 4:36 PM
Robert L [MVP - Networking]
Can you ping remote computer by IP? Or posting the result of ipconfig/all may help.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
  "SeanL" <Se***@discussions.microsoft.com> wrote in message news:B78C05FB-CB2E-4D44-9979-8A8E0C6A1AAF@microsoft.com...
  We have a VPN setup for remote users. The users get access to all resources
  once connected. This has been working fine. Last week, i started experiencing
  problems on some of the notebooks (nb not all of them). The vpn connection
  initialises and connects, and the ip and dns address is assigned correctly.
  The user can just not connect to any resources. Can't ping anything on the
  network. If i try an nslookup, it can't find the dns server, so it reverts
  back to the isp connections dns server.
  I have been doing some trouble shooting to trace, but the only thing common
  on the notebooks which are experiencing this problem, is that they enabled
  the "offline files" option. I disabled the option, but the problem still
  persists. Any ideas?

  Sean