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Access denied to users home folder

Author
25 Oct 2006 6:16 PM
Jasony
We have started to experience a problem with users receving an access denied
error when access their mapped home folder through the explorer.

The users have XP Pro w/SP2 on a Windows 2003 domain. The home folder is
setup a part of their AD profile. They had accessed the home folder
previously as part of a login script. Their home folder is located on a
NetApp filer.

In the AD profile their home directory is mapped to the U drive and uses the
path
\\nas1\huser\users\johndoe

The users can open a command prompt and access the home folder without any
problems.

I ran the net use command and found two U drives were mapped simultaniously.
U: \\nas1\huser
U: \\nas1\huser\users\johndoe

This is very strange. Has anyone else experienced this problem.

Author
25 Oct 2006 6:44 PM
Robert L [MVP - Networking]
use net use * /d to disconnect all mapping and re-logon. Can you access the home folder?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
  "Jasony" <Jas***@discussions.microsoft.com> wrote in message news:3091E0C9-43B7-4D55-A2AA-1234B4268152@microsoft.com...
  We have started to experience a problem with users receving an access denied
  error when access their mapped home folder through the explorer.

  The users have XP Pro w/SP2 on a Windows 2003 domain. The home folder is
  setup a part of their AD profile. They had accessed the home folder
  previously as part of a login script. Their home folder is located on a
  NetApp filer.

  In the AD profile their home directory is mapped to the U drive and uses the
  path
  \\nas1\huser\users\johndoe

  The users can open a command prompt and access the home folder without any
  problems.

  I ran the net use command and found two U drives were mapped simultaniously.
  U: \\nas1\huser
  U: \\nas1\huser\users\johndoe

  This is very strange. Has anyone else experienced this problem.
Author
25 Oct 2006 8:47 PM
Jasony
I have tried to disconnect but I received and access violation error.

The U: \\nas1\huser\users\johndoe was successfully disconnected, but the U:
\\nas1\huser\ was not.  I had the user reboot and whe was then able to access
the U: drive. Very intermittent problem.

Show quoteHide quote
"Robert L [MVP - Networking]" wrote:

> use net use * /d to disconnect all mapping and re-logon. Can you access the home folder?
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   "Jasony" <Jas***@discussions.microsoft.com> wrote in message news:3091E0C9-43B7-4D55-A2AA-1234B4268152@microsoft.com...
>   We have started to experience a problem with users receving an access denied
>   error when access their mapped home folder through the explorer.
>
>   The users have XP Pro w/SP2 on a Windows 2003 domain. The home folder is
>   setup a part of their AD profile. They had accessed the home folder
>   previously as part of a login script. Their home folder is located on a
>   NetApp filer.
>
>   In the AD profile their home directory is mapped to the U drive and uses the
>   path
>   \\nas1\huser\users\johndoe
>
>   The users can open a command prompt and access the home folder without any
>   problems.
>
>   I ran the net use command and found two U drives were mapped simultaniously.
>   U: \\nas1\huser
>   U: \\nas1\huser\users\johndoe
>
>   This is very strange. Has anyone else experienced this problem
Author
25 Oct 2006 9:57 PM
Robert L [MVP - Networking]
after net use * /d, do you have U mapping if you using net use command?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
  "Jasony" <Jas***@discussions.microsoft.com> wrote in message news:7002FB9C-6F5D-41F8-93AD-2998CBC35416@microsoft.com...
  I have tried to disconnect but I received and access violation error.

  The U: \\nas1\huser\users\johndoe was successfully disconnected, but the U:
  \\nas1\huser\ was not.  I had the user reboot and whe was then able to access
  the U: drive. Very intermittent problem.

Show quoteHide quote
  "Robert L [MVP - Networking]" wrote:

  > use net use * /d to disconnect all mapping and re-logon. Can you access the home folder?
  >
  > Bob Lin, MS-MVP, MCSE & CNE
  > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
  > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
  >   "Jasony" <Jas***@discussions.microsoft.com> wrote in message news:3091E0C9-43B7-4D55-A2AA-1234B4268152@microsoft.com...
  >   We have started to experience a problem with users receving an access denied
  >   error when access their mapped home folder through the explorer.
  >
  >   The users have XP Pro w/SP2 on a Windows 2003 domain. The home folder is
  >   setup a part of their AD profile. They had accessed the home folder
  >   previously as part of a login script. Their home folder is located on a
  >   NetApp filer.
  >
  >   In the AD profile their home directory is mapped to the U drive and uses the
  >   path
  >   \\nas1\huser\users\johndoe
  >
  >   The users can open a command prompt and access the home folder without any
  >   problems.
  >
  >   I ran the net use command and found two U drives were mapped simultaniously.
  >   U: \\nas1\huser
  >   U: \\nas1\huser\users\johndoe
  >
  >   This is very strange. Has anyone else experienced this problem
Author
26 Oct 2006 3:17 PM
Jasony
Bob,
I have tried to remove all mapped drives, but the rogue U drive
(\\nas1\huser) still exists. I received and access violation error when I
tried to remove this drive. I is like some file/process is still accessing
this drive.

Strange thing is I have other mapped drives to the same filer and they do
not have any issues, only the user's home drive that is configured in the AD
properties.

I thought it might have been a permission issue. Twice I would go into the
AD remove/re-add the user's home directory to reset the permissions. This did
work.  Later I would be at the user's computer and receive the access denied
when accessing the U drive from explorer. I then opened a command prompt and
mapped another drive letter to the user's home directory, using the same
contact as the U drive. I found the new drive letter Z would access the home
drive successfully, but the U drive was still receive the access denied.

Thanks.

Show quoteHide quote
"Robert L [MVP - Networking]" wrote:

> after net use * /d, do you have U mapping if you using net use command?
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   "Jasony" <Jas***@discussions.microsoft.com> wrote in message news:7002FB9C-6F5D-41F8-93AD-2998CBC35416@microsoft.com...
>   I have tried to disconnect but I received and access violation error.
>
>   The U: \\nas1\huser\users\johndoe was successfully disconnected, but the U:
>   \\nas1\huser\ was not.  I had the user reboot and whe was then able to access
>   the U: drive. Very intermittent problem.
>
>   "Robert L [MVP - Networking]" wrote:
>
>   > use net use * /d to disconnect all mapping and re-logon. Can you access the home folder?
>   >
>   > Bob Lin, MS-MVP, MCSE & CNE
>   > Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
>   > How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
>   >   "Jasony" <Jas***@discussions.microsoft.com> wrote in message news:3091E0C9-43B7-4D55-A2AA-1234B4268152@microsoft.com...
>   >   We have started to experience a problem with users receving an access denied
>   >   error when access their mapped home folder through the explorer.
>   >
>   >   The users have XP Pro w/SP2 on a Windows 2003 domain. The home folder is
>   >   setup a part of their AD profile. They had accessed the home folder
>   >   previously as part of a login script. Their home folder is located on a
>   >   NetApp filer.
>   >
>   >   In the AD profile their home directory is mapped to the U drive and uses the
>   >   path
>   >   \\nas1\huser\users\johndoe
>   >
>   >   The users can open a command prompt and access the home folder without any
>   >   problems.
>   >
>   >   I ran the net use command and found two U drives were mapped simultaniously.
>   >   U: \\nas1\huser
>   >   U: \\nas1\huser\users\johndoe
>   >
>   >   This is very strange. Has anyone else experienced this problem