"Chuck" wrote:

> On Thu, 26 Oct 2006 16:11:03 -0700, j2callie
> <j2cal***@discussions.microsoft.com> wrote:
>
> >If I connect and then disconnect I can't reconnect without shutting down the
> >computer. AND sometimes it disconnects in the middle of getting email and
> >then I also have to shutdown before I can reconnect.
> >
> >I have a Gateway laptop with WinXP Home, dial-up connection. THe ISP says
> >it's because my daughter set up AOL instant messaging on my computer. They
> >took off a whole bunch of stuff but then said that the disconnect "just
> >happens sometimes".
>
> How is the computer protected?  Is the Windows Firewall enabled, and properly
> configured?  Is the computer properly patched?  I'd start with a good malware
> check, and don't stop without a HijackThis scan, and proper expert advice.
> <http://nitecruzr.blogspot.com/2005/05/dealing-with-malware-adware-spyware.html>
> http://nitecruzr.blogspot.com/2005/05/dealing-with-malware-adware-spyware.html
>
> And the prior presence of AOL IM is a red flag, but it's just a symptom of what
> else you may find.  Be persistent here.
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>