Microsoft Onecare Live prevents networking

18 Nov 2006 2:24 PM

Peter

I installed and ran Microsoft Onecare Live Family Safety. Other computers on
my home network could not access the computer running Onecare. The computer
running Onecare could not access other computer either. The firewall was
turned completely off.

As soon as I removed Onecare my network worked perfectly again.

Peter Studt

18 Nov 2006 3:25 PM

Chuck

On Sat, 18 Nov 2006 06:24:01 -0800, Peter <Pe***@discussions.microsoft.com>
wrote:

>I installed and ran Microsoft Onecare Live Family Safety. Other computers on
>my home network could not access the computer running Onecare. The computer
>running Onecare could not access other computer either. The firewall was
>turned completely off.
>
>As soon as I removed Onecare my network worked perfectly again.
>
>Peter Studt

Peter,

This appears to be a feature of OneCare.
<http://support.microsoft.com/kb/923157>
http://support.microsoft.com/kb/923157

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

19 Nov 2006 3:53 AM

willbro

I have enabled "sharing and connections" in the Windows Firewall part of
Onecare settings as described in the KB that you reference. But I still get
intermittent, but mostly bad, behavior. All my PCs are connected by wireless.
I suspect that it might help if I wire up one (the Win XP Pro), let it
nominate itself as Master browser and then just leave that computer on all
the time...

20 Nov 2006 4:40 PM

Peter

Chuck,

I am going to re-install Live OneCare and look for those settings. I will
let you know how it goes.

Peter

Show quoteHide quote

"Chuck" wrote:

> On Sat, 18 Nov 2006 06:24:01 -0800, Peter <Pe***@discussions.microsoft.com>
> wrote:
>
> >I installed and ran Microsoft Onecare Live Family Safety. Other computers on
> >my home network could not access the computer running Onecare. The computer
> >running Onecare could not access other computer either. The firewall was
> >turned completely off.
> >
> >As soon as I removed Onecare my network worked perfectly again.
> >
> >Peter Studt
>
> Peter,
>
> This appears to be a feature of OneCare.
> <http://support.microsoft.com/kb/923157>
> http://support.microsoft.com/kb/923157
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My email is AT DOT
> actual address pchuck mvps org.
>

20 Nov 2006 5:46 PM

Chuck

On Mon, 20 Nov 2006 08:40:01 -0800, Peter <Pe***@discussions.microsoft.com>
wrote:

Show quoteHide quote

>"Chuck" wrote:
>
>> On Sat, 18 Nov 2006 06:24:01 -0800, Peter <Pe***@discussions.microsoft.com>
>> wrote:
>>
>> >I installed and ran Microsoft Onecare Live Family Safety. Other computers on
>> >my home network could not access the computer running Onecare. The computer
>> >running Onecare could not access other computer either. The firewall was
>> >turned completely off.
>> >
>> >As soon as I removed Onecare my network worked perfectly again.
>> >
>> >Peter Studt
>>
>> Peter,
>>
>> This appears to be a feature of OneCare.
>> <http://support.microsoft.com/kb/923157>
>> http://support.microsoft.com/kb/923157

>Chuck,
>
>I am going to re-install Live OneCare and look for those settings. I will
>let you know how it goes.
>
>Peter

Thanks, Peter. Please provide as many details as you may find interesting.
This could be of value to a few Windows users.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

21 Nov 2006 1:17 PM

Peter

Chuck,

I reinstalled Windows OneCare, changed the settings like you suggested, and
everything works fine.

I guess my criticism would be of OneCare. If I am running Windows XP and
install a microsoft Windows program, it should not disable a Windows network.
I think that most users would not be able to pinpoint the problem and would
probably have to reinstall Windows XP to get their netwok functioning again.
A home network is not always in use so it was a two weeks before I noticed
that there was a problem with my home network. This makes it very difficult
for an average user to pinpoint a solution. It was fortunate that I have an
above average knowledge of computers.

Thanks for your assistance.

Peter

Show quoteHide quote

"Chuck" wrote:

> On Mon, 20 Nov 2006 08:40:01 -0800, Peter <Pe***@discussions.microsoft.com>
> wrote:
>
> >"Chuck" wrote:
> >
> >> On Sat, 18 Nov 2006 06:24:01 -0800, Peter <Pe***@discussions.microsoft.com>
> >> wrote:
> >>
> >> >I installed and ran Microsoft Onecare Live Family Safety. Other computers on
> >> >my home network could not access the computer running Onecare. The computer
> >> >running Onecare could not access other computer either. The firewall was
> >> >turned completely off.
> >> >
> >> >As soon as I removed Onecare my network worked perfectly again.
> >> >
> >> >Peter Studt
> >>
> >> Peter,
> >>
> >> This appears to be a feature of OneCare.
> >> <http://support.microsoft.com/kb/923157>
> >> http://support.microsoft.com/kb/923157
>
> >Chuck,
> >
> >I am going to re-install Live OneCare and look for those settings. I will
> >let you know how it goes.
> >
> >Peter
>
> Thanks, Peter. Please provide as many details as you may find interesting.
> This could be of value to a few Windows users.
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My email is AT DOT
> actual address pchuck mvps org.
>

23 Nov 2006 4:49 AM

Ed Schwarz

I have been having this exact same problem since installing Onecare Live on
my new Dell E1505 with Windows XP Pro.

I fooled around with the settings as described in the knowledge base article
and it worked for awhile -- I was able to access the other computers on my
network. But, now -- 24 hrs. later -- the problem has returned and I can't
get it to access my home network even if I change the Advanced settings in
the firewall.

Internet access and email is working fine. I just can't get to the computers
on my local network. All computers run Windows XP Pro and the server I have
runs Windows Small Business Server 2003. The other computers can all talk to
each other just fine (they are running Symantec firewalls).

This is getting frustrating...

Show quoteHide quote

"Peter" wrote:

> I installed and ran Microsoft Onecare Live Family Safety. Other computers on
> my home network could not access the computer running Onecare. The computer
> running Onecare could not access other computer either. The firewall was
> turned completely off.
>
> As soon as I removed Onecare my network worked perfectly again.
>
> Peter Studt

23 Nov 2006 5:00 AM

Ed Schwarz

Well, to follow up on my own post...

I set the firewall advances settings to allow all connections from all
computers and this allowed me to access all computers on my home network.

I then changed back to allow access to computers on my home network and I am
still able to access all computers on my home network. I assume that this
setting provides more protection than allowing access by all computers?

Anyway, for now the problem seems solved. I have read elsewhere that anytime
there is an update to Onecare that it again breaks the firewall. Time will
tell...

Show quoteHide quote

"Ed Schwarz" wrote:

> I have been having this exact same problem since installing Onecare Live on
> my new Dell E1505 with Windows XP Pro.
>
> I fooled around with the settings as described in the knowledge base article
> and it worked for awhile -- I was able to access the other computers on my
> network. But, now -- 24 hrs. later -- the problem has returned and I can't
> get it to access my home network even if I change the Advanced settings in
> the firewall.
>
> Internet access and email is working fine. I just can't get to the computers
> on my local network. All computers run Windows XP Pro and the server I have
> runs Windows Small Business Server 2003. The other computers can all talk to
> each other just fine (they are running Symantec firewalls).
>
> This is getting frustrating...
>
> "Peter" wrote:
>
> > I installed and ran Microsoft Onecare Live Family Safety. Other computers on
> > my home network could not access the computer running Onecare. The computer
> > running Onecare could not access other computer either. The firewall was
> > turned completely off.
> >
> > As soon as I removed Onecare my network worked perfectly again.
> >
> > Peter Studt