lose connectivity after inactive a while

26 Nov 2006 10:31 PM

N.Fuller

I have AT&T/SBC DSL and it seems to work fine as long as I am using it.
However, if I am off the system for some length of time (my guess is more
than an hour) it usually loses connectivity. Running the restore function
seems to work about half the time, but I often have to reboot to get it going
again. Tech support from the vendor indicates that it is in my system, not
them.

Any suggestions? Thanks for your time.

26 Nov 2006 10:59 PM

Malke

N.Fuller wrote:

> I have AT&T/SBC DSL and it seems to work fine as long as I am using
> it. However, if I am off the system for some length of time (my guess
> is more than an hour) it usually loses connectivity. Running the
> restore function seems to work about half the time, but I often have
> to reboot to get it going again. Tech support from the vendor
> indicates that it is in my system, not them.
>
> Any suggestions? Thanks for your time.

Go to Control Panel>System>Hardware>Device Manager. Expand the Network
Devices category and find your network adapter. Double-click it to get
is Properties. On the Power Management tab, uncheck the box that says
"Allow Windows to turn off this device when not in use". See if that
helps.

Malke

--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

27 Nov 2006 1:21 PM

N.Fuller

That seems to have solved the problem. Thanks very much!! I would never have
figured that out and it was driving me crazy.

Show quoteHide quote

"Malke" wrote:

> N.Fuller wrote:
>
> > I have AT&T/SBC DSL and it seems to work fine as long as I am using
> > it. However, if I am off the system for some length of time (my guess
> > is more than an hour) it usually loses connectivity. Running the
> > restore function seems to work about half the time, but I often have
> > to reboot to get it going again. Tech support from the vendor
> > indicates that it is in my system, not them.
> >
> > Any suggestions? Thanks for your time.
>
> Go to Control Panel>System>Hardware>Device Manager. Expand the Network
> Devices category and find your network adapter. Double-click it to get
> is Properties. On the Power Management tab, uncheck the box that says
> "Allow Windows to turn off this device when not in use". See if that
> helps.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

27 Nov 2006 2:44 PM

Malke

N.Fuller wrote:

> That seems to have solved the problem. Thanks very much!! I would
> never have figured that out and it was driving me crazy.

Glad to hear that sorted it. Thanks for taking the time to let me know.

Malke

--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

1 Jan 2007 1:47 PM

N.Fuller

Sorry to say that the problem is recurring. I thought it had gone away, but
after a few days it is still doing the same thing. i turned off all power
down options but I still lose connectivity. Sometimes I can repair it with
the tool XP provides, but sometimes I have to reboot entirely.

Thanks for the suggestion. Any additional input apprecitate.

Show quoteHide quote

"Malke" wrote:

> N.Fuller wrote:
>
> > That seems to have solved the problem. Thanks very much!! I would
> > never have figured that out and it was driving me crazy.
>
> Glad to hear that sorted it. Thanks for taking the time to let me know.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>