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able to resolve DNS and send/receive ping but internet does not work

Author
4 Dec 2006 10:55 AM
andrewbda@gmail.com
Hi,

I have an XP box that is having networking issues. When connected to
the wireless network it is able to resolve IP's when using the ping
command, and the ping comes back fine from external sites.

Sometimes when the computer is started the internet will work fine for
a few minutes before it shuts off.

The reason I believe this is a DNS error is if I am on a page (say
google.com) I can continue to use the search engine in that window as
long as I do not leave the site, even after all other pages stop
working. once i attempt to browse away from the site no pages work.

Also, it may not have anything to do with it but when trying to
'repair' the network connection it always comes back with  "Failed to
access NetBT Driver - NetBT may not be loaded." I am using the
administrator account on the computer so that isnt the cause.

If I use ICS on another PC, this PC is able to obtain an IP and other
settings fine. However I cannot browse to any shared folders on the
intranet, and other computers cannot bworse to shared folders on this
box. I can successfully ping and also use any internal http and ftp
sites.

I used an updated virus software this morning so I do not think it is a
virus.

Any suggestions or help would be much appreciated!

Author
4 Dec 2006 3:00 PM
Chuck
Show quote Hide quote
On 4 Dec 2006 02:55:35 -0800, "andrew***@gmail.com" <andrew***@gmail.com> wrote:

>Hi,
>
>I have an XP box that is having networking issues. When connected to
>the wireless network it is able to resolve IP's when using the ping
>command, and the ping comes back fine from external sites.
>
>Sometimes when the computer is started the internet will work fine for
>a few minutes before it shuts off.
>
>The reason I believe this is a DNS error is if I am on a page (say
>google.com) I can continue to use the search engine in that window as
>long as I do not leave the site, even after all other pages stop
>working. once i attempt to browse away from the site no pages work.
>
>Also, it may not have anything to do with it but when trying to
>'repair' the network connection it always comes back with  "Failed to
>access NetBT Driver - NetBT may not be loaded." I am using the
>administrator account on the computer so that isnt the cause.
>
>If I use ICS on another PC, this PC is able to obtain an IP and other
>settings fine. However I cannot browse to any shared folders on the
>intranet, and other computers cannot bworse to shared folders on this
>box. I can successfully ping and also use any internal http and ftp
>sites.
>
>I used an updated virus software this morning so I do not think it is a
>virus.
>
>Any suggestions or help would be much appreciated!

Andrew,

I'd start by looking for LSP / Winsock corruption.  Be persistent here.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

If that doesn't work out, diagnose a DNS problem, objectively.
<http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html>
http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html

And verify DNS server connectivity, continuously, using PingPlotter.
<http://nitecruzr.blogspot.com/2006/09/diagnosing-network-problems-using.html>
http://nitecruzr.blogspot.com/2006/09/diagnosing-network-problems-using.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
5 Dec 2006 12:03 PM
andrewbda@gmail.com
It was a Winsock problem. The utility fixed it - thanks Chuck!!


Chuck wrote:
Show quoteHide quote
> On 4 Dec 2006 02:55:35 -0800, "andrew***@gmail.com" <andrew***@gmail.com> wrote:
>
> >Hi,
> >
> >I have an XP box that is having networking issues. When connected to
> >the wireless network it is able to resolve IP's when using the ping
> >command, and the ping comes back fine from external sites.
> >
> >Sometimes when the computer is started the internet will work fine for
> >a few minutes before it shuts off.
> >
> >The reason I believe this is a DNS error is if I am on a page (say
> >google.com) I can continue to use the search engine in that window as
> >long as I do not leave the site, even after all other pages stop
> >working. once i attempt to browse away from the site no pages work.
> >
> >Also, it may not have anything to do with it but when trying to
> >'repair' the network connection it always comes back with  "Failed to
> >access NetBT Driver - NetBT may not be loaded." I am using the
> >administrator account on the computer so that isnt the cause.
> >
> >If I use ICS on another PC, this PC is able to obtain an IP and other
> >settings fine. However I cannot browse to any shared folders on the
> >intranet, and other computers cannot bworse to shared folders on this
> >box. I can successfully ping and also use any internal http and ftp
> >sites.
> >
> >I used an updated virus software this morning so I do not think it is a
> >virus.
> >
> >Any suggestions or help would be much appreciated!
>
> Andrew,
>
> I'd start by looking for LSP / Winsock corruption.  Be persistent here.
> <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
> http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
>
> If that doesn't work out, diagnose a DNS problem, objectively.
> <http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html>
> http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html
>
> And verify DNS server connectivity, continuously, using PingPlotter.
> <http://nitecruzr.blogspot.com/2006/09/diagnosing-network-problems-using.html>
> http://nitecruzr.blogspot.com/2006/09/diagnosing-network-problems-using.html
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
Author
5 Dec 2006 2:42 PM
Chuck
On 5 Dec 2006 04:03:33 -0800, "andrew***@gmail.com" <andrew***@gmail.com> wrote:

Thanks for the feedback, Andrew!

Show quoteHide quote
>It was a Winsock problem. The utility fixed it - thanks Chuck!!
>
>
>Chuck wrote:
>> On 4 Dec 2006 02:55:35 -0800, "andrew***@gmail.com" <andrew***@gmail.com> wrote:
>>
>> >Hi,
>> >
>> >I have an XP box that is having networking issues. When connected to
>> >the wireless network it is able to resolve IP's when using the ping
>> >command, and the ping comes back fine from external sites.
>> >
>> >Sometimes when the computer is started the internet will work fine for
>> >a few minutes before it shuts off.
>> >
>> >The reason I believe this is a DNS error is if I am on a page (say
>> >google.com) I can continue to use the search engine in that window as
>> >long as I do not leave the site, even after all other pages stop
>> >working. once i attempt to browse away from the site no pages work.
>> >
>> >Also, it may not have anything to do with it but when trying to
>> >'repair' the network connection it always comes back with  "Failed to
>> >access NetBT Driver - NetBT may not be loaded." I am using the
>> >administrator account on the computer so that isnt the cause.
>> >
>> >If I use ICS on another PC, this PC is able to obtain an IP and other
>> >settings fine. However I cannot browse to any shared folders on the
>> >intranet, and other computers cannot bworse to shared folders on this
>> >box. I can successfully ping and also use any internal http and ftp
>> >sites.
>> >
>> >I used an updated virus software this morning so I do not think it is a
>> >virus.
>> >
>> >Any suggestions or help would be much appreciated!
>>
>> Andrew,
>>
>> I'd start by looking for LSP / Winsock corruption.  Be persistent here.
>> <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
>> http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
>>
>> If that doesn't work out, diagnose a DNS problem, objectively.
>> <http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html>
>> http://nitecruzr.blogspot.com/2006/05/identifying-dns-problem-in-your.html
>>
>> And verify DNS server connectivity, continuously, using PingPlotter.
>> <http://nitecruzr.blogspot.com/2006/09/diagnosing-network-problems-using.html>
>> http://nitecruzr.blogspot.com/2006/09/diagnosing-network-problems-using.html
>>
>> --
>> Cheers,
>> Chuck, MS-MVP [Windows - Networking]
>> http://nitecruzr.blogspot.com/
>> Paranoia is not a problem, when it's a normal response from experience.
>> My        email         is          AT         DOT
>>    actual       address    pchuck       mvps        org.


--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.