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Network Path LostHi All,
We have a small network in the office with 6 computers and couple of printers. All machines are XP with individually assigned IP addresses. We save all of our project data on one main machine which is then backed up every day. The problem we continue to have is that we lose the network path to this main computer a couple of times a day (network path not found). If we restart the main machine all is well again until the next time it happens. Can anyone please suggest a method to resolve this issue? Thanks in advance. Buster Hi Buster
1) Is the main machine a server or is it as a multi task machine, server functions and usual workstation stuff ? 2) What OS is installed in the Main Machine...2000, XP, Linux, Unix, Windows 2003 Server...etc ? 3) Is the network of 6 computers on a closed circuit not connected to the Internet ,only a LAN or are the computers able to access the internet ? 4) Is the network setup with a Router or Switch ? Thanks for the quick response!
> 1) Is the main machine a server or is it as a multi task machine, server Multi task machine> functions and usual workstation stuff ? > 2) What OS is installed in the Main Machine...2000, XP, Linux, Unix, Windows XP SP2 for all machine including the main.> 2003 Server...etc ? > 3) Is the network of 6 computers on a closed circuit not connected to the The network is LAN connected to an ADSL modum> Internet ,only a LAN or are the computers able to access the internet ? > 4) Is the network setup with a Router or Switch ? Router.Hope that this helps. Buster Your main machine / storage pc is the computer that is causing all your
network not found issues. These types of issues can sometimes be a simple thing that's causing it or it may be a more in depth issue with packets being bounced because of a certain lack of configuratoin in XP. A suggestion is to scrap the ADSL modem. I would imagine its a rental from your ISP. First call your ISP and find out if you are able to use your own bought DSL Router on their network without having to use their modem. In some cases their configured modem might have some capabilities for diagnostic reasons in tracking network congestion and any technical problems. You should be able to use your own DSL Router directly. Your office should dish out a couple of coins to buy a DSL Router with enough ports to jack in all computers. Im guessing your current router may have 6 ports the 6th port being a WAN port or a link up port to connect another sub network router. Perhaps buy a 10 or more port DSL Router for future expansion in your company. In purchaing a DSL Router or a 2 in 1 Router which supports DSL & Cable connections. In case sometime down the road you would like to hop over to cable. Do some research on the different types of Classes of Routers. Making sure it has all the bells and whistles. With all sorts of features in the firmware, Security, DHCP, NAT, WEP and a bunch more of configurable features to tweak for your Office LAN. Your setup of having an ADSL modem connected to the router might be simplified by simply buying an ADSL capable router. Where you can jack in your tele cable directly to router eliminating a hop from the router to the modem. More hops may be added troubleshooting. Purchase some type of server OS that can manage your main machine as strictly a storage server. Something like Linux Redhat or Mandrake with GUI & command line interface. Installing only the necessary services that you need like perhaps a FTP storage server service. Maybe a Microsoft server product might do. Okay... on to some troubleshooting suggestions...whew. 1)Open the coomand line Type ipconfig /all on all your computers making sure node type is Broadcast. Make sure all windows firewalls are not blocking ARP broadcasts or DHCP packets. 2) Enter IP and server IPs manually for each computer in TCP/IP settings.. Computers IP, Gateway IP give it a metric of 1, DNS Primary and Secondary...For some strange reasons by having DNS or Gateway set to automatic at times the auto settings loses it way. Had that happen many times so I always manually entering Gateway & DNS settings. Try these suggestions and hopefully this helps your 1 computer from dropping its line from the rest of the group. I do have more suggestions if this does not help. Cheers ! Thanks for the help marbles. I'm not real good at networks but eager to learn!
Just a couple of questions please: 1. The mode is unknown so how do I change that? 2. I know how to get to the firewall but don't know how to check re the blocking of ARP broadcasts or DHCP packets. 3. All IP's are manual as I know about the auto problem. Howeer, not sure what you mean by "give it a metric of 1, DNS Primary and Secondary" Thanks again. BTW, are you English? I am so use "cheers" which is very english. Good Morning Buster
That's excellent..eager to learn..a positive outlook at learning ! 1) Try this resolution - http://support.microsoft.com/kb/310570 to open registry editor start>run> type regedt32 if the above solution does not work then also try this resolution: open registry editor start>run> type regedt32 Enter this registry parameter Navigate to this tree folder Key:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Netbt\Parameters right click in right pane window... new>Dword Value> Value name is NodeType then right click on the new entry NodeType >modify enter 1 as the value. This uses stritcly Broadcasts. NodeType Key:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Netbt\Parameters Value Type: REG_DWORD - Number Valid Range: 1,2,4,8 (B-node, P-node, M-node, H-node) * Default: 1 or 8 based on the WINS server configuration Description: This parameter determines what methods NetBT uses to register and resolve names. A B-node computer uses broadcasts. A P-node computer uses only point- to-point name queries to a name server (WINS). An M-node computer broadcasts first, and then queries the name server. An H-node computer queries the name server first, and then broadcasts. Resolution through LMHOSTS or DNS follows these methods. If this key is present, it will override the DhcpNodeType key. If neither key is present, the computer uses B-node if there are no WINS servers configured for the network. The computer uses H-node if there is at least one WINS server configured. 2) Arp broadcasts uses ethertype hardware id 0x806 if your using windows firewall most likely it's accepting it ARP. I use another firewall and not familiar with the windows firewall. It might be resourceful to do research if windows firewall does have the capability to block arp. You might try typing a search key word on the microsoft website. 3) A metric of 1 is for the gateway entry. 1 is the lowest metric which translates to using the shortest or fastest route available for Gateway. Control Panel>Network Connections>Lan Connection..right click...properties or double click...>properties again> Internet ProtocolTCP/IP Settings...double click or select properties > bottom right click advanced > Gateway click add ..enter the gatway ip and uncheck Automatic metric enter 1 4) When you ask english, do you ask as in British heritage ? Hi Marbles,
OK I'll try that lot. We seem to have a mixture of node types from unknown to mixed. I'll get back to you once I have had time to go through it all. Re English, I'm actually English but live in Sydney and use Cheers a lot as most english people do. Cheers! Buster Hello Buster
Ok sounds good...let me know the results when you have all the nodes changed over to broadcasts in the registry setting... NodeType 1 ...hope it helps ...note after any registry change remember to restart computer. Some changes to the TCP/IP stack require a restart before the change can take effect. Sydney Australia..oh nice ! I have been wanting to take a vacation to Australia. When I save up enuff coin, perhaps then I can take that vacation. I am Canadian... lived in the Province of Ontario for a good part of my life. For the last couple of years I reside in Western Canada...Alberta. Cheers is a great word to use ...simple yet effective in saying a friendly hello,congrats,greetings or goodbye. A word that is timeless. Have a good one ! Hi Marbles,
I've now changed all of the computers to broadcast and yep they seem to be networking much quicker. I haven't changed any of the IP addresses yet, thought I would go one step at a time. We have the following: IP Address Subnet Defaulty Gate Main Machine 10.0.2.67 255.255.255.0 10.0.2.60 2 Machine 10.0.2.81 255.255.255.0 10.0.2.60 3 Machine 10.0.2.83 255.255.255.0 10.0.2.60 4 Machine 10.0.2.62 255.255.255.0 10.0.2.60 5 Machine 10.0.2.66 255.255.255.0 10.0.2.60 6 Machine 10.0.2.76 255.255.255.0 10.0.2.60 7 Machine 10.0.2.65 255.255.255.0 10.0.2.60 8 Machine 10.0.2.61 255.255.255.0 10.0.2.60 Printer 1 10.0.2.71 Printer 2 10.0.2.74 Printer 3 10.0.2.73 Network Storage 10.0.2.75 Should I change any of this lot although I'm not sure how to do that with the printers. Cheers Buster PS Sydney is brilliant and well worth the trip and money! Good Morning Buster
Examing the IPs and Subnets. They look to be fine. For printer IP's Im not entirely sure. You might check your network connections folder or printers and faxes folder located in the control panel. Look for the network printers icon then click properties. The printers properties page might have a configuration to allow you to change the IP address of the network printer. You could leave it as is for now. Before changing anything else. Let the networked computers run for a day and see if your computers still drops connections. Let me know the results of the network. Then if they still are dropping network connections. The next step would be looking at the router and dhcp settings, manual IP settings and a variety of other configurations. Have a good one ! Should have mentioned in the previous post it's interesting on the default's
gateway IP. Most gateway IP addresses are something like 10.0.2.1 .. 1 is the default or reserved number for gateways. Thou its not entirely necessary because routers allow you to give it a custom IP. As long as your computers recognize the routers custom IP and you remember that router ip address. Default Gate 10.0.2.60 Worse case scenario would be the network totally loses it connection. When you do an " Ipconfig /all " from the command prompt. All Ip's list as empty even your gateway / routers IP. If you don't remember the routers IP that was given. You will have a tough time connecting to the routers firmware to troubleshoot. The easy way would be to reset the router. Then when resetting the router, you lose all custom configurations in the firmware. That would be the long way to fix a network going down the tube. The likely of this happening is a small percentage. A good thing to do is to write down the IP address of the gateway and put it in a safe place in case the network does happen to do such a thing. A tip... if this does happen, resetting the router would be used as a last option. Instead download a good packet sniffer program from the net. Keep it on a computers hard drive. Then when something like this happens. 1) Unplug the routers power supply. 2) Install the packet sniffer program. 3) Run the packet sniffer program when this is running then... 4) Plug the routers power supply back in...then your packet sniffer program will capture the ARP broadcast IP of the router and there you have it. Saving you from resetting the router and losing custom configurations. Cheers! Hi Marbles,
Thanks for all your help. W'll test it for a couple of days to see how we go and I'll let you know. Cheers Buster Show quoteHide quote "Marbles" wrote: > Should have mentioned in the previous post it's interesting on the default's > gateway IP. Most gateway IP addresses are something like 10.0.2.1 .. 1 is > the default or reserved number for gateways. Thou its not entirely necessary > because routers allow you to give it a custom IP. As long as your computers > recognize the routers custom IP and you remember that router ip address. > > Default Gate > 10.0.2.60 > > Worse case scenario would be the network totally loses it connection. When > you do an " Ipconfig /all " from the command prompt. All Ip's list as empty > even your gateway / routers IP. If you don't remember the routers IP that was > given. You will have a tough time connecting to the routers firmware to > troubleshoot. The easy way would be to reset the router. Then when resetting > the router, you lose all custom configurations in the firmware. That would be > the long way to fix a network going down the tube. The likely of this > happening is a small percentage. > > A good thing to do is to write down the IP address of the gateway and put it > in a safe place in case the network does happen to do such a thing. > > A tip... if this does happen, resetting the router would be used as a last > option. Instead download a good packet sniffer program from the net. Keep it > on a computers hard drive. Then when something like this happens. > 1) Unplug the routers power supply. > 2) Install the packet sniffer program. > 3) Run the packet sniffer program when this is running then... > 4) Plug the routers power supply back in...then > your packet sniffer program will capture the ARP broadcast IP of the router > and there you have it. Saving you from resetting the router and losing custom > configurations. > > Cheers! Hello Buster
Hopefully this will be the configuration to correct the network problem...If not, there is lots more options to try and correct the connections being dropped. Cheers ! Hi Marbles,
Unfortunately that didn't solve the problem :( although on the machines that work they are quicker on the internet and networking so it was helpful to do the things you suggested. It seems to be something to do with the main machine as all other machines continue to talk to each other but the main machine loses it's network connection including internet of course. Everyone else can get network connection and the internet when it can't. We also notice that it can take ages for one machine to connect to another sometimes but that might be a different problem. So far I have installed fixed IP addresses and changed the ModeType to Broadcast. So, where to now batman! Cheers Buster Show quoteHide quote "Marbles" wrote: > Hello Buster > > Hopefully this will be the configuration to correct the network problem...If > not, there is lots more options to try and correct the connections being > dropped. > > Cheers ! Good Morning
Let's take a look at some areas that may cause path not found. 1) Do you have Service Pack 2 installed on the machines ? If not ..visit the Windows Update web page. open Internet Explorer >Tools pull down menu Windows Update and install all updates 2) What manufacturer made your ethernet card..D-Link, RealTek...etc ? Visit the manufacturers website and download the latest patch/driver for your model of ethernet card. Then install it ...reboot. Some ethernet network cards are known to cause this issue. 3)Make sure the Server service is set to Automatic and is running. 4)Control Panel >System>Hardware Tab>Device Manager>under Network Devices select your Network Adapter...double click or right click properties Look for a Tab named Power Management or sift through the different tabs and look for a option that says "Allow computer to to turn off this device for power saving". Make sure this option is not checked marked. 5) Control Panel > Network Connections > double click you LAN network connection >properties> uncheck Notify me when this connection has limited or no connectivity 6) Interesting Article - http://support.microsoft.com/kb/320819 7) By Default windows XP limits Max. TCP connections to 10 at one time. Previous versions of the Windows OS 2000 and before, allows unlimited TCP connections. Since your using XP as a replacement for a file server with tons of network traffic. This could cause some slow downs and back ups. Lets do some heavy duty configuration and unlock the TCP max connections from 10 to 100 and add hardening the TCP/IP stack by invoking SynAttack protection on your computers. Enter these settings on your main machine. If you are satisified then try entering these options on the rest of your computers on the LAN. Open your registry editor >start>run>Regedt32 ...add the following 4 registry settings. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\parameter Right click right window pane .. New > Dword Value> TcpMaxHalfOpen >right click on the new entry...modify > Under the Base heading select Decimal> Value Data enter 100..click ok. Description: This parameter controls the number of connections in the SYN-RCVD state allowed before SYN-ATTACK protection begins to operate. If SynAttackProtect is set to 1, ensure that this value is lower than the AFD listen backlog on the port you want to protect(see Backlog Parameters for more information) . See the SynAttackProtect parameter for more details. ....next entry HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\parameter Right click right window pane .. New>Dword Value> SynAttackProtect >right click on the new entry...modify > Value Data enter 2..click ok. Description: Synattack protection involves reducing the amount of retransmissions for the SYN-ACKS, which will reduce the time for which resources have to remain allocated. The allocation of route cache entry resources is delayed until a connection is made. If synattackprotect = 2, then the connection indication to AFD is delayed until the three-way handshake is completed. Also note that the actions taken by the protection mechanism only occur if TcpMaxHalfOpen and TcpMaxHalfOpenRetried settings are exceeded. entry#3.. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\parameter Right click right window pane .. New>Dword Value> TcpMaxHalfOpenRetried >right click on the new entry...modify > Under the Base heading select Decimal> Value Data enter 80..click ok.Description: This parameter controls the number of connections in the SYN-RCVD state for which there has been at least one retransmission of the SYN sent, before SYN-ATTACK attack protection begins to operate. See the SynAttackProtect parameter for more details. 4th entry... HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\parameter Right click right window pane .. New>Dword Value> TcpNumConnections >right click on the new entry...modify > Under the Base heading select Decimal> Value Data enter 100..click ok. Description: This parameter limits the maximum number of connections that TCP can have open at the same time. Even thou you could allow unlimited amount of TCP connections with this setting. I have read postings on having more then 100 simaltanious TCP connections may cause XP to slow down or cause Operating System corruption possibly leading to the blue screen monster. Whew.. ok try all of these suggestions and let me know how it goes. Have a good one Buster ! Hi Marbles,
1) Do you have Service Pack 2 installed on the machines ? Yes 2) What manufacturer made your ethernet card..D-Link, RealTek...etc ? Visit the manufacturers website and download the latest patch/driver for your model of ethernet card. Then install it ...reboot. Some ethernet network cards are known to cause this issue. Will do. 3)Make sure the Server service is set to Automatic and is running. Yes and it was already on auto. 4)Found that the computer was allowed to turn off the network card to save power so turned that feature off. 5)Limited or no connectivity now truned off. 6) Interesting Article - http://support.microsoft.com/kb/320819 Beyond me :( 7)JUst going to hold on the registry changes to see if the above has helped first so that I know what has caused the problems. Thanks for all your help and I'm off North for a couple of weeks so will get back to you in the new year. I wish you are yours the very best for Christmas! Paul About helping you out..no problem Buster. You have done well and with the
right attitude in learning. In learning computer systems we all start off from the same point. The key is the willingness to learn. Joyeux Noël et Bonne Année.. translation ..Merry Christmas and a Happy New Year ! To you, your family and friends...Enjoy your holidays...! In case you dabble in to the fruits of nature over the Holidays. Aka..Alcohol and drink a bit too much..Hang Over Remedy....Water...lots of it. Have a good one Buster we will chat in the new year ! Show quoteHide quote > Thanks for all your help and I'm off North for a couple of weeks so will get > back to you in the new year. I wish you are yours the very best for > Christmas! > Paul Just a reminder... Remember to restart the computer after you have entered
the 4 registry settings mentioned in the previous message. Cheers!
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