Home All Groups Group Topic Archive Search About

Unable to connect to workgroup PC, NOT EVEN PING...

Author
13 Dec 2006 11:27 PM
Robie
After years of successful networking, I am no longer to access an XP Pro
machine on a 5 computer workgroup.  All of the remaining machines function
normally.  I am not even able to ping it.  It can ping itself and the router.
Other machines can ping themseleves, the router, and each other- just not
this machine.
I have:
turned off all firewalls (XP and Router firewall),
disabled on-access virus scan,
exited Defender,
renamed the workgroup and machines,
renewed all tcp/ip,
restarted computer browser and server services,
enabled NetBui over TCP/IP,
tried a static IP,
re-run the network set-up wizard,
named the accounts the same accross all machines,
enabled the guest acccount.... 

WHAT ELSE CAN I TRY?

Author
14 Dec 2006 4:51 AM
Chuck
On Wed, 13 Dec 2006 15:27:01 -0800, Robie <Ro***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>After years of successful networking, I am no longer to access an XP Pro
>machine on a 5 computer workgroup.  All of the remaining machines function
>normally.  I am not even able to ping it.  It can ping itself and the router.
> Other machines can ping themseleves, the router, and each other- just not
>this machine.
> I have:
> turned off all firewalls (XP and Router firewall),
> disabled on-access virus scan,
> exited Defender,
> renamed the workgroup and machines,
>renewed all tcp/ip,
> restarted computer browser and server services,
> enabled NetBui over TCP/IP,
>tried a static IP,
>re-run the network set-up wizard,
>named the accounts the same accross all machines,
>enabled the guest acccount.... 
>
>WHAT ELSE CAN I TRY?

What error do you get for "cannot ping"?  Can you ping by neither name nor IP
address?  Do all other computers get the identical error?  Can the problem
computer ping the others?

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
14 Dec 2006 6:19 AM
Robie
Thanks Chuck.  I have been scouring your webpage trying to troubleshoot this
thing before I pull my remaining hair out.

I can not ping the problem computer either by IP or name.  I get a request
time out from all the other computers when trying to ping the problem one.   
I can outbound ping all other computers from the problem computer.  I can
actually browse the shared folders of all others from the problem computer.

Show quoteHide quote
"Chuck" wrote:

> On Wed, 13 Dec 2006 15:27:01 -0800, Robie <Ro***@discussions.microsoft.com>
> wrote:
>
> >After years of successful networking, I am no longer to access an XP Pro
> >machine on a 5 computer workgroup.  All of the remaining machines function
> >normally.  I am not even able to ping it.  It can ping itself and the router.
> > Other machines can ping themseleves, the router, and each other- just not
> >this machine.
> > I have:
> > turned off all firewalls (XP and Router firewall),
> > disabled on-access virus scan,
> > exited Defender,
> > renamed the workgroup and machines,
> >renewed all tcp/ip,
> > restarted computer browser and server services,
> > enabled NetBui over TCP/IP,
> >tried a static IP,
> >re-run the network set-up wizard,
> >named the accounts the same accross all machines,
> >enabled the guest acccount.... 
> >
> >WHAT ELSE CAN I TRY?
>
> What error do you get for "cannot ping"?  Can you ping by neither name nor IP
> address?  Do all other computers get the identical error?  Can the problem
> computer ping the others?
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.
>
Author
14 Dec 2006 6:53 AM
Chuck
On Wed, 13 Dec 2006 22:19:01 -0800, Robie <Ro***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>"Chuck" wrote:
>
>> On Wed, 13 Dec 2006 15:27:01 -0800, Robie <Ro***@discussions.microsoft.com>
>> wrote:
>>
>> >After years of successful networking, I am no longer to access an XP Pro
>> >machine on a 5 computer workgroup.  All of the remaining machines function
>> >normally.  I am not even able to ping it.  It can ping itself and the router.
>> > Other machines can ping themseleves, the router, and each other- just not
>> >this machine.
>> > I have:
>> > turned off all firewalls (XP and Router firewall),
>> > disabled on-access virus scan,
>> > exited Defender,
>> > renamed the workgroup and machines,
>> >renewed all tcp/ip,
>> > restarted computer browser and server services,
>> > enabled NetBui over TCP/IP,
>> >tried a static IP,
>> >re-run the network set-up wizard,
>> >named the accounts the same accross all machines,
>> >enabled the guest acccount.... 
>> >
>> >WHAT ELSE CAN I TRY?
>>
>> What error do you get for "cannot ping"?  Can you ping by neither name nor IP
>> address?  Do all other computers get the identical error?  Can the problem
>> computer ping the others?

>Thanks Chuck.  I have been scouring your webpage trying to troubleshoot this
>thing before I pull my remaining hair out.
>
>I can not ping the problem computer either by IP or name.  I get a request
>time out from all the other computers when trying to ping the problem one.   
>I can outbound ping all other computers from the problem computer.  I can
>actually browse the shared folders of all others from the problem computer.

Hair joke, huh?  You didn't click on the MVP logo on the web page, I take it?
;-)

A timeout (and only on inbound traffic) has to be either a firewall, or an LSP /
Winsock corruption problem.  You say that you've eliminated the firewall issue,
so go for LSP / Winsock.  Be patient and very persistent.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

But solve the ping issue (low level IP) before fooling with Windows Networking
(Guest account, computer names, workgroup name, NetBui - and I HOPE that you
meant NetBIOS over TCP??, computer browser,...).
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

Don't complicate issues with NetBEUI, please.  NetBEUI doesn't even support
ping.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
14 Dec 2006 11:49 PM
Robie
Show quote Hide quote
"Chuck" wrote:

> On Wed, 13 Dec 2006 22:19:01 -0800, Robie <Ro***@discussions.microsoft.com>
> wrote:
>
> >"Chuck" wrote:
> >
> >> On Wed, 13 Dec 2006 15:27:01 -0800, Robie <Ro***@discussions.microsoft.com>
> >> wrote:
> >>
> >> >After years of successful networking, I am no longer to access an XP Pro
> >> >machine on a 5 computer workgroup.  All of the remaining machines function
> >> >normally.  I am not even able to ping it.  It can ping itself and the router.
> >> > Other machines can ping themseleves, the router, and each other- just not
> >> >this machine.
> >> > I have:
> >> > turned off all firewalls (XP and Router firewall),
> >> > disabled on-access virus scan,
> >> > exited Defender,
> >> > renamed the workgroup and machines,
> >> >renewed all tcp/ip,
> >> > restarted computer browser and server services,
> >> > enabled NetBui over TCP/IP,
> >> >tried a static IP,
> >> >re-run the network set-up wizard,
> >> >named the accounts the same accross all machines,
> >> >enabled the guest acccount.... 
> >> >
> >> >WHAT ELSE CAN I TRY?
> >>
> >> What error do you get for "cannot ping"?  Can you ping by neither name nor IP
> >> address?  Do all other computers get the identical error?  Can the problem
> >> computer ping the others?
>
> >Thanks Chuck.  I have been scouring your webpage trying to troubleshoot this
> >thing before I pull my remaining hair out.
> >
> >I can not ping the problem computer either by IP or name.  I get a request
> >time out from all the other computers when trying to ping the problem one.   
> >I can outbound ping all other computers from the problem computer.  I can
> >actually browse the shared folders of all others from the problem computer.
>
> Hair joke, huh?  You didn't click on the MVP logo on the web page, I take it?
> ;-)
>
> A timeout (and only on inbound traffic) has to be either a firewall, or an LSP /
> Winsock corruption problem.  You say that you've eliminated the firewall issue,
> so go for LSP / Winsock.  Be patient and very persistent.
> <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
> http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
>
> But solve the ping issue (low level IP) before fooling with Windows Networking
> (Guest account, computer names, workgroup name, NetBui - and I HOPE that you
> meant NetBIOS over TCP??, computer browser,...).
> <http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
> http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html
>
> Don't complicate issues with NetBEUI, please.  NetBEUI doesn't even support
> ping.
> <http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
> http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html
>
> --
> Cheers,
> Chuck, MS-MVP [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My        email         is          AT         DOT
>    actual       address    pchuck       mvps        org.

THANKS Chuck.

     I went through all of the steps in your tutorial for a corrupt winsock
and nothing changed.  So, I downloaded newest drivers for my IntelPRo 100 VE
adapter, still no fix.  Then I uninstalled my Cisco VPN, Windows Defender,
and Virus Scan, and the LAN adapter.  After restart, it re-installed the
driver for the adapter and my problem was fixed.  I noticed that an, 
"internet connection" is listed under gateways in my network connections when
it is working.  So, I re-installed my Virsucan- still fixed.  Re-installed
Windows Defender- still fixed.  Reinstalled my VPN- and the problem was back
and the internet gateway connection was gone.  I isolated it to the VPN.  The
computer can be pinged only when the VPN is connected.  I only use the VPN
for checking email through my workplace exchange server.  I guess I will just
leave it connected to the VPN all the time...

Thanks again,

Robie
Show quoteHide quote
>
Author
15 Dec 2006 12:07 AM
Chuck
On Thu, 14 Dec 2006 15:49:00 -0800, Robie <Ro***@discussions.microsoft.com>
wrote:

Show quoteHide quote
>
>
>"Chuck" wrote:
>
>> On Wed, 13 Dec 2006 22:19:01 -0800, Robie <Ro***@discussions.microsoft.com>
>> wrote:
>>
>> >"Chuck" wrote:
>> >
>> >> On Wed, 13 Dec 2006 15:27:01 -0800, Robie <Ro***@discussions.microsoft.com>
>> >> wrote:
>> >>
>> >> >After years of successful networking, I am no longer to access an XP Pro
>> >> >machine on a 5 computer workgroup.  All of the remaining machines function
>> >> >normally.  I am not even able to ping it.  It can ping itself and the router.
>> >> > Other machines can ping themseleves, the router, and each other- just not
>> >> >this machine.
>> >> > I have:
>> >> > turned off all firewalls (XP and Router firewall),
>> >> > disabled on-access virus scan,
>> >> > exited Defender,
>> >> > renamed the workgroup and machines,
>> >> >renewed all tcp/ip,
>> >> > restarted computer browser and server services,
>> >> > enabled NetBui over TCP/IP,
>> >> >tried a static IP,
>> >> >re-run the network set-up wizard,
>> >> >named the accounts the same accross all machines,
>> >> >enabled the guest acccount.... 
>> >> >
>> >> >WHAT ELSE CAN I TRY?
>> >>
>> >> What error do you get for "cannot ping"?  Can you ping by neither name nor IP
>> >> address?  Do all other computers get the identical error?  Can the problem
>> >> computer ping the others?
>>
>> >Thanks Chuck.  I have been scouring your webpage trying to troubleshoot this
>> >thing before I pull my remaining hair out.
>> >
>> >I can not ping the problem computer either by IP or name.  I get a request
>> >time out from all the other computers when trying to ping the problem one.   
>> >I can outbound ping all other computers from the problem computer.  I can
>> >actually browse the shared folders of all others from the problem computer.
>>
>> Hair joke, huh?  You didn't click on the MVP logo on the web page, I take it?
>> ;-)
>>
>> A timeout (and only on inbound traffic) has to be either a firewall, or an LSP /
>> Winsock corruption problem.  You say that you've eliminated the firewall issue,
>> so go for LSP / Winsock.  Be patient and very persistent.
>> <http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
>> http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
>>
>> But solve the ping issue (low level IP) before fooling with Windows Networking
>> (Guest account, computer names, workgroup name, NetBui - and I HOPE that you
>> meant NetBIOS over TCP??, computer browser,...).
>> <http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
>> http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html
>>
>> Don't complicate issues with NetBEUI, please.  NetBEUI doesn't even support
>> ping.
>> <http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
>> http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html
>>
>> --
>> Cheers,
>> Chuck, MS-MVP [Windows - Networking]
>> http://nitecruzr.blogspot.com/
>> Paranoia is not a problem, when it's a normal response from experience.
>> My        email         is          AT         DOT
>>    actual       address    pchuck       mvps        org.
>
>THANKS Chuck.
>
>     I went through all of the steps in your tutorial for a corrupt winsock
>and nothing changed.  So, I downloaded newest drivers for my IntelPRo 100 VE
>adapter, still no fix.  Then I uninstalled my Cisco VPN, Windows Defender,
>and Virus Scan, and the LAN adapter.  After restart, it re-installed the
>driver for the adapter and my problem was fixed.  I noticed that an, 
>"internet connection" is listed under gateways in my network connections when
>it is working.  So, I re-installed my Virsucan- still fixed.  Re-installed
>Windows Defender- still fixed.  Reinstalled my VPN- and the problem was back
>and the internet gateway connection was gone.  I isolated it to the VPN.  The
>computer can be pinged only when the VPN is connected.  I only use the VPN
>for checking email through my workplace exchange server.  I guess I will just
>leave it connected to the VPN all the time...
>
>Thanks again,
>
>Robie

Robie,

Thanks for the update.  VPNs are the wildcard, because we can't really predict
them.  I don't see VPN mentioned anyway, before your immediately previous post.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My        email         is          AT         DOT
   actual       address    pchuck       mvps        org.
Author
14 Dec 2006 5:40 AM
Sayed Wali
Dear Robie

Do not run the network set-up wizard after setting the IP address for
your clients. After setting up IP addresses, workgroup and Computer
name, simply share a folder on any of your clients and then from
another PC try to open the workgroup and the shared folder.

Thx

Cina



Robie wrote:
Show quoteHide quote
> After years of successful networking, I am no longer to access an XP Pro
> machine on a 5 computer workgroup.  All of the remaining machines function
> normally.  I am not even able to ping it.  It can ping itself and the router.
>  Other machines can ping themseleves, the router, and each other- just not
> this machine.
>  I have:
>  turned off all firewalls (XP and Router firewall),
>  disabled on-access virus scan,
>  exited Defender,
>  renamed the workgroup and machines,
> renewed all tcp/ip,
>  restarted computer browser and server services,
>  enabled NetBui over TCP/IP,
> tried a static IP,
> re-run the network set-up wizard,
> named the accounts the same accross all machines,
> enabled the guest acccount.... 
>
> WHAT ELSE CAN I TRY?
Author
14 Dec 2006 6:20 AM
Robie
Thanks Cina!

Show quoteHide quote
"Sayed Wali" wrote:

> Dear Robie
>
>  Do not run the network set-up wizard after setting the IP address for
> your clients. After setting up IP addresses, workgroup and Computer
> name, simply share a folder on any of your clients and then from
> another PC try to open the workgroup and the shared folder.
>
> Thx
>
> Cina
>
>
>
> Robie wrote:
> > After years of successful networking, I am no longer to access an XP Pro
> > machine on a 5 computer workgroup.  All of the remaining machines function
> > normally.  I am not even able to ping it.  It can ping itself and the router.
> >  Other machines can ping themseleves, the router, and each other- just not
> > this machine.
> >  I have:
> >  turned off all firewalls (XP and Router firewall),
> >  disabled on-access virus scan,
> >  exited Defender,
> >  renamed the workgroup and machines,
> > renewed all tcp/ip,
> >  restarted computer browser and server services,
> >  enabled NetBui over TCP/IP,
> > tried a static IP,
> > re-run the network set-up wizard,
> > named the accounts the same accross all machines,
> > enabled the guest acccount.... 
> >
> > WHAT ELSE CAN I TRY?
>
>