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Hotfix 955535 causes synchronization of CSC offline files to fail to terminate

Author
21 Jan 2009 10:08 PM
Alan Hart
I am using WinXP Pro on a dual core laptop. I recently installed the
hotfix from KB 955535 as I had been experiencing repeated timeouts while
synchronizing an offline cached network drive and wondered if this might
help. The drive is a Freecom DataTank Gateway configured in RAID mirror
mode.

The hotfix has largely cured sync timeouts following a period of offline
working (in which the drive would drop offline during the sync, forcing
me to make several attempts to complete the sync). However, the sync
process now sticks at the stage "synchronization succeeded". The sync
dialog can be minimized and remains animated in the tray. The drive does
become available online at this point and can be used normally. This
state of affairs seems to remain for several hours.

The dialog's "stop" button is only partially if at all functional at
this stage. I did look into killing the mobsync.exe task. It refused to
die even though taskkill /f claimed that it had been sucessfully
terminated. Following this attempt, CTRL-ALT-DELETE and the Windows key
became unresponsive and a shutdown was only possible by holding down the
power button, yet in all other respects the system worked normally!

Thanks for any suggestions or comments.

Regards

Alan Hart

n.b. if following up by email, please substitute the part before the "@"
with "temp.2006".


System details below (abbreviated):
OS Name    Microsoft Windows XP Professional
Version    5.1.2600 Service Pack 3 Build 2600
System Manufacturer    TOSHIBA
System Model    Tecra A9
System Type    X86-based PC
Processor    x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1795 Mhz
BIOS Version/Date    TOSHIBA Version 2.10, 06/03/2008
SMBIOS Version    2.4
Hardware Abstraction Layer    Version = "5.1.2600.5512 (xpsp.080413-2111)"
Total Physical Memory    2,048.00 MB
Available Physical Memory    1.10 GB
Total Virtual Memory    2.00 GB
Available Virtual Memory    1.96 GB
Page File Space    3.84 GB

Author
21 Jan 2009 10:16 PM
msnews.microsoft.com
PS I should add that the DataTank Gateway is a non-Intel based SMB
server running a rather light version of Linux.



Alan Hart wrote:
Show quoteHide quote
> I am using WinXP Pro on a dual core laptop. I recently installed the
> hotfix from KB 955535 as I had been experiencing repeated timeouts while
> synchronizing an offline cached network drive and wondered if this might
> help. The drive is a Freecom DataTank Gateway configured in RAID mirror
> mode.
>
> The hotfix has largely cured sync timeouts following a period of offline
> working (in which the drive would drop offline during the sync, forcing
> me to make several attempts to complete the sync). However, the sync
> process now sticks at the stage "synchronization succeeded". The sync
> dialog can be minimized and remains animated in the tray. The drive does
> become available online at this point and can be used normally. This
> state of affairs seems to remain for several hours.
>
> The dialog's "stop" button is only partially if at all functional at
> this stage. I did look into killing the mobsync.exe task. It refused to
> die even though taskkill /f claimed that it had been sucessfully
> terminated. Following this attempt, CTRL-ALT-DELETE and the Windows key
> became unresponsive and a shutdown was only possible by holding down the
> power button, yet in all other respects the system worked normally!
>
> Thanks for any suggestions or comments.
>
> Regards
>
> Alan Hart
>
> n.b. if following up by email, please substitute the part before the "@"
> with "temp.2006".
>
>
> System details below (abbreviated):
> OS Name    Microsoft Windows XP Professional
> Version    5.1.2600 Service Pack 3 Build 2600
> System Manufacturer    TOSHIBA
> System Model    Tecra A9
> System Type    X86-based PC
> Processor    x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1795 Mhz
> BIOS Version/Date    TOSHIBA Version 2.10, 06/03/2008
> SMBIOS Version    2.4
> Hardware Abstraction Layer    Version = "5.1.2600.5512 (xpsp.080413-2111)"
> Total Physical Memory    2,048.00 MB
> Available Physical Memory    1.10 GB
> Total Virtual Memory    2.00 GB
> Available Virtual Memory    1.96 GB
> Page File Space    3.84 GB