Cannot connect to internet

26 Jan 2009 11:17 PM

BBran

Hello,

I am using XPSP2 and a DSL modem. For some reason if I do not turn on my
modem before or at the same time as I turn on my computer, I cannot connect
to the Internet. I get no response in IE7 or MS Outlook or anything. Also,
if my computer is on and I turn off the modem and then turn it back on, then
I cannot get connected to the Internet either. The only way I can connect
is if the modem is on first or it and the computer are turned on at the same
time.

Can anyone suggest how I might fix this problem?

--
Thanks,
Bob

27 Jan 2009 2:40 AM

Jack (MVP-Networking).

Hi
That the way it should be. Modem On first, and then the computer.
That is the way the authentication system works.
If you want to understand a little better Read this page,
http://www.ezlan.net/PPPOE.html
Jack (MS, MVP-Networking).

Show quoteHide quote

"BBran" <bb***@nowhere.com> wrote in message
news:uc9PExAgJHA.4220@TK2MSFTNGP06.phx.gbl...
> Hello,
>
> I am using XPSP2 and a DSL modem. For some reason if I do not turn on my
> modem before or at the same time as I turn on my computer, I cannot
> connect to the Internet. I get no response in IE7 or MS Outlook or
> anything. Also, if my computer is on and I turn off the modem and then
> turn it back on, then I cannot get connected to the Internet either. The
> only way I can connect is if the modem is on first or it and the computer
> are turned on at the same time.
>
> Can anyone suggest how I might fix this problem?
> --
> Thanks,
> Bob
>