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Cannot clear ARP cachedouble post but I have just found this NG and it seems more appropriate to post here. A friend asked me to check out his computer (XP, SP3) as he could no longer access the internet. Most of his Anti-malware programs were out of date, so I downloaded the current definition updates on my machine (also new programs like SuperAntiSpyware and Spybot S&D), saved them to disc and installed on his machine. Each found loads of malware and I continued running them until all reported a clean bill of health. Connected my Ethernet cable to his machine and LAN showed as "connected". However, I still couldn't browse (with IE7 or Firefox). Tried "Repair" and got the error message "Cannot clear ARP cache". Did some checking and the advice was to "Run" : netsh interface ip delete arpcache Tried this a couple of times but the "black" box appeared for a second or two and then closed. Does this need to be run in safe mode? Could some of the anti-nasty programs be blocking it? Or, can anybody please suggest another solution? Try running "netsh winsock reset" in an elevated command prompt.
-- Show quoteHide quote"Smirnoff" <someone@nospam.invalid> wrote in message news:OneUmgSgJHA.3716@TK2MSFTNGP06.phx.gbl... > Sorry, this is also posted in 24hoursupport.helpdesk. I don't usually > double post but I have just found this NG and it seems more appropriate to > post here. > > > A friend asked me to check out his computer (XP, SP3) as he could no > longer access the internet. > > Most of his Anti-malware programs were out of date, so I downloaded the > current definition updates on my machine (also new programs like > SuperAntiSpyware and Spybot S&D), saved them to disc and installed on > his machine. > > Each found loads of malware and I continued running them until all > reported a clean bill of health. > > Connected my Ethernet cable to his machine and LAN showed as > "connected". However, I still couldn't browse (with IE7 or Firefox). > > Tried "Repair" and got the error message "Cannot clear ARP cache". Did > some checking and the advice was to "Run" : > > netsh interface ip delete arpcache > > Tried this a couple of times but the "black" box appeared for a second > or two and then closed. > > Does this need to be run in safe mode? Could some of the anti-nasty > programs be blocking it? > > Or, can anybody please suggest another solution? > > > > I followed instructions in this link:
http://www.manast.com/2007/03/23/rectify-windows-xp-bug-cannot-clear-arp-cache/ and disabled "Routing and Remote Access" in Services. I can now "Repair" the connection and ARP and DNS is flushed. Still having problems though. Please see same-header thread in 24hoursupport.helpdesk. Thanks for your reply. Show quoteHide quote "GTS" <x@y.net> wrote in message news:eu$e8ZWgJHA.564@TK2MSFTNGP03.phx.gbl... > Try running "netsh winsock reset" in an elevated command prompt. > -- > "Smirnoff" <someone@nospam.invalid> wrote in message > news:OneUmgSgJHA.3716@TK2MSFTNGP06.phx.gbl... >> Sorry, this is also posted in 24hoursupport.helpdesk. I don't usually >> double post but I have just found this NG and it seems more >> appropriate to post here. >> >> >> A friend asked me to check out his computer (XP, SP3) as he could no >> longer access the internet. >> >> Most of his Anti-malware programs were out of date, so I downloaded >> the >> current definition updates on my machine (also new programs like >> SuperAntiSpyware and Spybot S&D), saved them to disc and installed on >> his machine. >> >> Each found loads of malware and I continued running them until all >> reported a clean bill of health. >> >> Connected my Ethernet cable to his machine and LAN showed as >> "connected". However, I still couldn't browse (with IE7 or Firefox). >> >> Tried "Repair" and got the error message "Cannot clear ARP cache". >> Did >> some checking and the advice was to "Run" : >> >> netsh interface ip delete arpcache >> >> Tried this a couple of times but the "black" box appeared for a >> second >> or two and then closed. >> >> Does this need to be run in safe mode? Could some of the anti-nasty >> programs be blocking it? >> >> Or, can anybody please suggest another solution? >> >> >> >> > 
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