Problem with Wireless Network on 1 laptop

3 Feb 2009 3:59 AM

rthornton

I have been banging my head on this problem for 2 weeks and am at my wits
end. I changed to different virus protection package on one laptop and lost
connectivity (limited or no connectivity message). Removed all signs of the
software, still didn't resolve the problem. Attempted to restore back, only
to find all points were corrupted. Fixed that problem, but have nothing to
restore back to now.

My environment Cable modem into Netgear Router. XP w/SP3 on 1 desktop & 3
laptops. No problems on any other machines - slight differences in each
laptop, but for the most part set up the same.

What I am seeing is that on all the laptops that are working, the assigned
IP are in the 192. range, the one that doesn't work is in the 169 range. If
I assign a static IP, I am able to connect to the network - see the shared
files - but am not able to connect to the internet.

Can someone please help! I'm in over my head and will need a little spoon
feeding...

3 Feb 2009 2:44 PM

James Egan

On Mon, 2 Feb 2009 19:59:01 -0800, rthornton
<rthorn***@discussions.microsoft.com> wrote:

>What I am seeing is that on all the laptops that are working, the assigned
>IP are in the 192. range, the one that doesn't work is in the 169 range. If
>I assign a static IP, I am able to connect to the network - see the shared
>files - but am not able to connect to the internet.
>
>Can someone please help! I'm in over my head and will need a little spoon
>feeding...

For whatever reason, the laptop is not accepting an assigned ip
address from the router.

You might try rebooting the laptop and typing
"netsh winsock reset catalog" at a command prompt.

To get on the Internet with a static address, you also need to enter
gateway and dns information. Enter the router's ip addess as default
gateway and the router's ip address or your isp's nameserver address
in the dns settings.

Jim.

3 Feb 2009 4:32 PM

rthornton

Jim,
Holy cow - that command fixed it! It's now taking the ip from the router
just fine...

Would you take a few minutes and explain why this worked and more
importantly why you think it may have happened - anything to do with the
anti-virus software? Any connection to my corrupted restore points.

Thank you!
Robbin

Show quoteHide quote

"James Egan" wrote:

> You might try rebooting the laptop and typing
> "netsh winsock reset catalog" at a command prompt.
>

3 Feb 2009 5:45 PM

James Egan

On Tue, 3 Feb 2009 08:32:01 -0800, rthornton
<rthorn***@discussions.microsoft.com> wrote:

>Jim,
>Holy cow - that command fixed it! It's now taking the ip from the router
>just fine...
>
>Would you take a few minutes and explain why this worked and more
>importantly why you think it may have happened - anything to do with the
>anti-virus software? Any connection to my corrupted restore points.

It could well have been the anti-virus installation or uninstallation.

You can read about what you did to repair the winsock here
http://windowsxp.mvps.org/winsock.htm

I don't think it's related to system restore at all.

Glad you got it working.

Jim.