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System error 1351 connecting over VPN

Author
10 Feb 2009 6:58 PM
Jim Helfer
We are sharing some files with a partner firm using a Ipsec VPN tunnel.

  Using this command:

  net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central

Some of the computers in the office connect without complaint, but
others throw this error:

System error 1351 has occurred.

   Configuration information could not be read from the domain
controller, either because the machine is unavailable or access has been
denied.

  No events are logged.

  I haven't been able to uncover any blatant differences between the
machines that can connect and those that can't. Doesn't seem to be
related to OS (we have XP-32, XP-64 and Vista-64 here), or whether the
user has admin privileges or not.

  On line information about this error doesn't seem to cover my
situation, as I can' see how it would be a dns issue, since I'm using
the IP address.

  I don't know much about the server on the other side, except its a
windows server, but since some computers can connect and some cannot, I
tend to think it's a workstation configuration issue.

Any ideas would be appreciated

Jim Helfer
WTW Architects

Author
10 Feb 2009 9:04 PM
John Wunderlich
Jim Helfer <jhelfer@newsgroup.nospam> wrote in
Show quoteHide quote
news:#zGYKG7iJHA.1248@TK2MSFTNGP03.phx.gbl:

>   We are sharing some files with a partner firm using a Ipsec VPN
>   tunnel.
>
>   Using this command:
>
>   net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central
>
> Some of the computers in the office connect without complaint, but
> others throw this error:
>
> System error 1351 has occurred.
>
>    Configuration information could not be read from the domain
> controller, either because the machine is unavailable or access
> has been denied.
>
>   No events are logged.
>
>   I haven't been able to uncover any blatant differences between
>   the
> machines that can connect and those that can't. Doesn't seem to be
> related to OS (we have XP-32, XP-64 and Vista-64 here), or whether
> the user has admin privileges or not.
>
>   On line information about this error doesn't seem to cover my
> situation, as I can' see how it would be a dns issue, since I'm
> using the IP address.
>
>   I don't know much about the server on the other side, except its
>   a
> windows server, but since some computers can connect and some
> cannot, I tend to think it's a workstation configuration issue.
>
> Any ideas would be appreciated
>
> Jim Helfer
> WTW Architects
>

It might be that the Domain is being consulted to verify the login
credentials to connect to the remote computer.  Try manually
specifying the user name that you are using for authentication, for
example:

net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central /user:10.1.1.50\guest

HTH,
  John
Author
11 Feb 2009 3:23 PM
Jim Helfer
John Wunderlich wrote:

Show quoteHide quote
>> Any ideas would be appreciated
>>
>> Jim Helfer
>> WTW Architects
>>
>
> It might be that the Domain is being consulted to verify the login
> credentials to connect to the remote computer.  Try manually
> specifying the user name that you are using for authentication, for
> example:
>
> net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central /user:10.1.1.50\guest
>
> HTH,
>   John


   Yep, that was it. Thanks!
Author
11 Feb 2009 9:04 PM
John Wunderlich
Jim Helfer <jhelfer@newsgroup.nospam> wrote in
Show quoteHide quote
news:e$8y3yFjJHA.3380@TK2MSFTNGP04.phx.gbl:

> John Wunderlich wrote:
>
>>> Any ideas would be appreciated
>>>
>>> Jim Helfer
>>> WTW Architects
>>>
>>
>> It might be that the Domain is being consulted to verify the
>> login credentials to connect to the remote computer.  Try
>> manually specifying the user name that you are using for
>> authentication, for example:
>>
>> net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central
>> /user:10.1.1.50\guest
>>
>> HTH,
>> John
>
>
>    Yep, that was it. Thanks!

Glad you got it fixed.  Thanks for the feedback.
-- John