"Bob Lin (MS-MVP)" wrote:

> Post back the results of both computer TCP/IP settings may help.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Aqueous" <Aque***@discussions.microsoft.com> wrote in message
> news:E8E93815-0E64-437F-888F-49CA9DB577E5@microsoft.com...
> > Bob, I'm real novice  but... i got the ip from the mac, set that as the
> > static ip on the pc,  added the subnet mask from the mac too.  that is as
> > far
> > as i got, no internet connection yet. but the local area connection icon
> > in
> > network connections is solid.  i await instructions.
> >
> > "Bob Lin (MS-MVP)" wrote:
> >
> >> We need to upgrade the NIC driver. But since we can't access the
> >> Internet,
> >> try to setup static IP address (you can refer to Mac) to access the
> >> Internet. Please post back.
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >>
> >>
> >> "Aqueous" <Aque***@discussions.microsoft.com> wrote in message
> >> news:C72D5559-7D87-4E82-903D-4CAFEB3E3ABD@microsoft.com...
> >> >I cannot renew my IP address, i cannot get a default gateway or DNS
> >> >server.
> >> >I
> >> > have broadband, ethernet from the cable modem, which works fine on the
> >> > mac
> >> > i
> >> > hooked it to so i can write this.  The IP is in range of 169.254.xxx.
> >> > I
> >> > think that is not what it is supposed to be?
> >> > Background:  XP crashed with a bad kernel32, gdi32 driver, and maybe
> >> > others
> >> > after running chkdsk for routine maintenance. This is an OEM machine
> >> > but i
> >> > got a set of system restore disks from HP and ran standard system
> >> > restore
> >> > which brought back data files and allowed XP to boot. I uninstalled
> >> > Norton
> >> > 2005 which is what showed up after the restore, and installed NIS2009,
> >> > plugged in the ethernet, and tried to run live update when i found no
> >> > internet connection. I dont see how any files could already be
> >> > corrupted
> >> > as
> >> > this is supposed to be like a new install.  but something is wrong.  I
> >> > am
> >> > trying to get help from HP but perhaps someone here has insight.
> >> > I need help getting to the Internet so I can download updates etc, and
> >> > maybe
> >> > find out the source of the whole problem if there was something got
> >> > past
> >> > NIS...
> >>
> >>
>

"Aqueous" <Aque***@discussions.microsoft.com> wrote in message
news:4C7BA6AA-BD76-419A-A7A9-B25A20CAF114@microsoft.com...
> Here  is what I have tried so far without luck:
> created a static ip:  this stopped broken icon on network connection and
> it
> says connected but there is no access to the internet. Returned to auto
> detect.
> Reinstalled network adapter software drivers by uninstalling and reboot.
> (there was no yellow mark, only the green icon indicating ok)
> Used ipconfig/release and renew:  “an error occurred whle renewing
> interface
> local area connection2 unable to contact your DHCP server. Request has
> timed
> out.
> Checked TCP/IP settings/properties.  All on auto.
> Set LAN to autodetect.
> Disabled firewall.
> Disabled all Norton functions. There is nothing else that seeks to make a
> connection far as I know.
> Reset winsock catalog
> Ran malwarebytes scan. Result posted separately. Nass post suggests run
> additional deep cleaning, will do so overnight.
>
> Only remaining advice from HP:
>
> http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00055392#c00055392_WIN98TCP_reset
>
> is to contact isp for port settings and put them into the firewall, but
> this information is going to be hard to obtain (time warner support,
> well…)
> and I am guessing fruitless given nothing changes when I drop both the
> windows and NIS FW completely. Also I don’t know how to deal with port
> settings.
>
> Current ipconfig:
>
> Windows IP config
> Host name:  mxetc
> Primary dns suffix:  (blank)
> IP routing enabled:  N
> Wins proxy enabled: N
> Ethernet adapter local area connection 2:
> Connection-specific DNS suffix: (blank)
> Description:  realtek RTL8139/810x family fast Ethernet nic
> Physical address:  00-15-f2-2a-d8-e1
> Dhcp enabled Y
> Autoconfig enabled  Y
> Autoconfig IP addresss 169.254.xxx.xxx
> Subnet mask 255.255.0.0
> Default gateway:  (blank)
>
> let me knolw if there is other info you were looking for.  thanks to all.
>
> "Bob Lin (MS-MVP)" wrote:
>
>> Post back the results of both computer TCP/IP settings may help.
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "Aqueous" <Aque***@discussions.microsoft.com> wrote in message
>> news:E8E93815-0E64-437F-888F-49CA9DB577E5@microsoft.com...
>> > Bob, I'm real novice  but... i got the ip from the mac, set that as the
>> > static ip on the pc,  added the subnet mask from the mac too.  that is
>> > as
>> > far
>> > as i got, no internet connection yet. but the local area connection
>> > icon
>> > in
>> > network connections is solid.  i await instructions.
>> >
>> > "Bob Lin (MS-MVP)" wrote:
>> >
>> >> We need to upgrade the NIC driver. But since we can't access the
>> >> Internet,
>> >> try to setup static IP address (you can refer to Mac) to access the
>> >> Internet. Please post back.
>> >>
>> >> --
>> >> Bob Lin, MS-MVP, MCSE & CNE
>> >> Networking, Internet, Routing, VPN Troubleshooting on
>> >> http://www.ChicagoTech.net
>> >> How to Setup Windows, Network, VPN & Remote Access on
>> >> http://www.HowToNetworking.com
>> >>
>> >>
>> >> "Aqueous" <Aque***@discussions.microsoft.com> wrote in message
>> >> news:C72D5559-7D87-4E82-903D-4CAFEB3E3ABD@microsoft.com...
>> >> >I cannot renew my IP address, i cannot get a default gateway or DNS
>> >> >server.
>> >> >I
>> >> > have broadband, ethernet from the cable modem, which works fine on
>> >> > the
>> >> > mac
>> >> > i
>> >> > hooked it to so i can write this.  The IP is in range of
>> >> > 169.254.xxx.
>> >> > I
>> >> > think that is not what it is supposed to be?
>> >> > Background:  XP crashed with a bad kernel32, gdi32 driver, and maybe
>> >> > others
>> >> > after running chkdsk for routine maintenance. This is an OEM machine
>> >> > but i
>> >> > got a set of system restore disks from HP and ran standard system
>> >> > restore
>> >> > which brought back data files and allowed XP to boot. I uninstalled
>> >> > Norton
>> >> > 2005 which is what showed up after the restore, and installed
>> >> > NIS2009,
>> >> > plugged in the ethernet, and tried to run live update when i found
>> >> > no
>> >> > internet connection. I dont see how any files could already be
>> >> > corrupted
>> >> > as
>> >> > this is supposed to be like a new install.  but something is wrong.
>> >> > I
>> >> > am
>> >> > trying to get help from HP but perhaps someone here has insight.
>> >> > I need help getting to the Internet so I can download updates etc,
>> >> > and
>> >> > maybe
>> >> > find out the source of the whole problem if there was something got
>> >> > past
>> >> > NIS...
>> >>
>> >>
>>