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Problem with eternet controller

Author
15 Apr 2009 4:27 PM
the_best_of_fools
Hi,

Since this morning, I cannot connect to the internet. It seems like my
drivers for my LAN device where corrupted or uninstalled. I had problems with
a sofware yesterday and unsintalled it. I also did a scan with Malwarebytes
and found some infected files. I think it might have corrupted my LAN drivers.

Here's a screen shot of my device manager.

http://i256.photobucket.com/albums/hh163/brobillard/compmanagement_1.jpg

Screenshot of Ressources:

http://i256.photobucket.com/albums/hh163/brobillard/ressources_4.jpg


As you can see from the next screenshot in the Ethernet Controller
Properties, the drivers aren't installed. When I click on the Reinstall
Driver button, I go through the steps of reinstalling the drivers from local
or from CD and I get this:

Cannot Install this Hardware:

There was a problem installing it this hardware:

Ethernet Controller

An error occured during the installation of the device. The name is already
in use as either a service name or a service display name.

Here's a screenshot:

http://i256.photobucket.com/albums/hh163/brobillard/hardwareupdatewizard.jpg


I'm not sure what the procedure to reinstall the drivers is. The LAN is on
my mothereboard (ASUS P4P800) and the model is a Marvell Yukon Gigabit
Ethernet 10/100/1000 Base-T Adaptor, Copper RJ-45.

I'm not a pro whenit comes to pc so step by step procedures are welcome.

Thanks,
Ben

Author
16 Apr 2009 12:00 PM
Pavel A.
Try to _uninstall_ the netcard completely,
and if there are any non-present instances of it, uninstall these as well.
For this, reboot in safe mode and select "Show hidden devices" in dev.
manager.

Good luck.
-- pa

the_best_of_fools wrote:
Show quoteHide quote
> Hi,
>
> Since this morning, I cannot connect to the internet. It seems like my
> drivers for my LAN device where corrupted or uninstalled. I had problems with
> a sofware yesterday and unsintalled it. I also did a scan with Malwarebytes
> and found some infected files. I think it might have corrupted my LAN drivers.
>
> Here's a screen shot of my device manager.
>
> http://i256.photobucket.com/albums/hh163/brobillard/compmanagement_1.jpg
>
> Screenshot of Ressources:
>
> http://i256.photobucket.com/albums/hh163/brobillard/ressources_4.jpg
>
>
> As you can see from the next screenshot in the Ethernet Controller
> Properties, the drivers aren't installed. When I click on the Reinstall
> Driver button, I go through the steps of reinstalling the drivers from local
> or from CD and I get this:
>
> Cannot Install this Hardware:
>
> There was a problem installing it this hardware:
>
> Ethernet Controller
>
> An error occured during the installation of the device. The name is already
> in use as either a service name or a service display name.
>
> Here's a screenshot:
>
> http://i256.photobucket.com/albums/hh163/brobillard/hardwareupdatewizard.jpg
>
>
> I'm not sure what the procedure to reinstall the drivers is. The LAN is on
> my mothereboard (ASUS P4P800) and the model is a Marvell Yukon Gigabit
> Ethernet 10/100/1000 Base-T Adaptor, Copper RJ-45.
>
> I'm not a pro whenit comes to pc so step by step procedures are welcome.
>
> Thanks,
> Ben