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Windows XP could not repair my connection

Author
4 May 2009 3:40 AM
Rich
I am using  Windows XP. I am using cable modem.

My cable modem stopped working on XP. Here is what I did.

I tried to repair my network connection. So I click on "repair this
connection" and got the following message:

"Windows could not finish repairing the problem because the following
action cannot be completed:

Failed to query TCP/IP settings of the connections. Can not Proceed."

What does it mean. How can I fix the problem.

Author
4 May 2009 4:24 AM
Ben M. Schorr - MVP (OneNote)
Also did you try restarting your cable modem?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



Show quoteHide quote
"Rich" <richma***@earthlink.net> wrote in message
news:b4e014a7-7b0b-4d12-a499-2b9f01659fd1@s28g2000vbp.googlegroups.com:

> I am using  Windows XP. I am using cable modem.
>
> My cable modem stopped working on XP. Here is what I did.
>
> I tried to repair my network connection. So I click on "repair this
> connection" and got the following message:
>
> "Windows could not finish repairing the problem because the following
> action cannot be completed:
>
> Failed to query TCP/IP settings of the connections. Can not Proceed."
>
> What does it mean. How can I fix the problem.
Author
4 May 2009 3:01 PM
Jack [MVP-Networking]
Hi
That usually means that the TCP/IP can not obtain a valid IP number from the
DHCP sever.
That can happened due to problem with the Internet/Modem, or your PC.
It is very hard to find the cause if you have single computer attached to
directly to a Modem.
Call your ISP to make sure that their part of the Network is working
correctly.
P.S. You should consider installing a Cable/DSL Router even if you have only
one computer.
It provides better stable Internet service, Greatly Enhanced Security, and
make it easier to "fix" that system when something goes wrong.
Example for such inexpensive Router,
http://www.newegg.com/Product/Product.aspx?Item=N82E16833156001
Jack (MS, MVP-Networking)

Show quoteHide quote
"Rich" <richma***@earthlink.net> wrote in message
news:b4e014a7-7b0b-4d12-a499-2b9f01659fd1@s28g2000vbp.googlegroups.com...
>
> I am using  Windows XP. I am using cable modem.
>
> My cable modem stopped working on XP. Here is what I did.
>
> I tried to repair my network connection. So I click on "repair this
> connection" and got the following message:
>
> "Windows could not finish repairing the problem because the following
> action cannot be completed:
>
> Failed to query TCP/IP settings of the connections. Can not Proceed."
>
> What does it mean. How can I fix the problem.
Author
7 May 2009 4:31 AM
Rich
Show quote Hide quote
On May 4, 11:01 am, "Jack [MVP-Networking]" <j***@discussiongroup.com>
wrote:
> Hi
> That usually means that the TCP/IP can not obtain a valid IP number from the
> DHCP sever.
> That can happened due to problem with the Internet/Modem, or your PC.
> It is very hard to find the cause if you have single computer attached to
> directly to a Modem.
> Call your ISP to make sure that their part of the Network is working
> correctly.
> P.S. You should consider installing a Cable/DSL Router even if you have only
> one computer.
> It provides better stable Internet service, Greatly Enhanced Security, and
> make it easier to "fix" that system when something goes wrong.
> Example for such inexpensive Router,http://www.newegg.com/Product/Product..aspx?Item=N82E16833156001
> Jack (MS, MVP-Networking)
>
> "Rich" <richma***@earthlink.net> wrote in message
>
> news:b4e014a7-7b0b-4d12-a499-2b9f01659fd1@s28g2000vbp.googlegroups.com...
>
>
>
> > I am using  Windows XP. I am using cable modem.
>
> > My cable modem stopped working on XP. Here is what I did.
>
> > I tried to repair my network connection. So I click on "repair this
> > connection" and got the following message:
>
> > "Windows could not finish repairing the problem because the following
> > action cannot be completed:
>
> > Failed to query TCP/IP settings of the connections. Can not Proceed."
>
> > What does it mean. How can I fix the problem.

Thanks for the response.

I have rebooted and the cable company checked my connection. The
connection is good.

What else can I do.
Author
7 May 2009 1:52 PM
smlunatick
On May 7, 5:31 am, Rich <richma***@earthlink.net> wrote:
Show quoteHide quote
> On May 4, 11:01 am, "Jack [MVP-Networking]" <j***@discussiongroup.com>
> wrote:
>
>
>
> > Hi
> > That usually means that the TCP/IP can not obtain a valid IP number from the
> > DHCP sever.
> > That can happened due to problem with the Internet/Modem, or your PC.
> > It is very hard to find the cause if you have single computer attached to
> > directly to a Modem.
> > Call your ISP to make sure that their part of the Network is working
> > correctly.
> > P.S. You should consider installing a Cable/DSL Router even if you have only
> > one computer.
> > It provides better stable Internet service, Greatly Enhanced Security, and
> > make it easier to "fix" that system when something goes wrong.
> > Example for such inexpensive Router,http://www.newegg.com/Product/Product.aspx?Item=N82E16833156001
> > Jack (MS, MVP-Networking)
>
> > "Rich" <richma***@earthlink.net> wrote in message
>
> >news:b4e014a7-7b0b-4d12-a499-2b9f01659fd1@s28g2000vbp.googlegroups.com....
>
> > > I am using  Windows XP. I am using cable modem.
>
> > > My cable modem stopped working on XP. Here is what I did.
>
> > > I tried to repair my network connection. So I click on "repair this
> > > connection" and got the following message:
>
> > > "Windows could not finish repairing the problem because the following
> > > action cannot be completed:
>
> > > Failed to query TCP/IP settings of the connections. Can not Proceed."
>
> > > What does it mean. How can I fix the problem.
>
> Thanks for the response.
>
> I have rebooted and the cable company checked my connection. The
> connection is good.
>
> What else can I do.

Check any / all anti-virus or firewall software.  I have seen some
third party Internet security package that blocks a lot more than one
would believe.
Author
18 May 2009 10:48 PM
takeabyte
Same issue here but my Mac woks fine without having to reset the modem and
router at all. I am doing the SP3 update on the PC that can't connect right
now. Also I have disabled all anti-virus, firewall, spyware, etc. with no
luck. Finally I have tried reinstalling all of the drivers for this HP.

I will post an update if SP3 for XP works or not, but if it's not the
anti-virus/firewall software and it's not the modem/router what could it be?
(beside being a PC! lol jk)

Show quoteHide quote
"smlunatick" wrote:

> On May 7, 5:31 am, Rich <richma***@earthlink.net> wrote:
> > On May 4, 11:01 am, "Jack [MVP-Networking]" <j***@discussiongroup.com>
> > wrote:
> >
> >
> >
> > > Hi
> > > That usually means that the TCP/IP can not obtain a valid IP number from the
> > > DHCP sever.
> > > That can happened due to problem with the Internet/Modem, or your PC.
> > > It is very hard to find the cause if you have single computer attached to
> > > directly to a Modem.
> > > Call your ISP to make sure that their part of the Network is working
> > > correctly.
> > > P.S. You should consider installing a Cable/DSL Router even if you have only
> > > one computer.
> > > It provides better stable Internet service, Greatly Enhanced Security, and
> > > make it easier to "fix" that system when something goes wrong.
> > > Example for such inexpensive Router,http://www.newegg.com/Product/Product.aspx?Item=N82E16833156001
> > > Jack (MS, MVP-Networking)
> >
> > > "Rich" <richma***@earthlink.net> wrote in message
> >
> > >news:b4e014a7-7b0b-4d12-a499-2b9f01659fd1@s28g2000vbp.googlegroups.com....
> >
> > > > I am using  Windows XP. I am using cable modem.
> >
> > > > My cable modem stopped working on XP. Here is what I did.
> >
> > > > I tried to repair my network connection. So I click on "repair this
> > > > connection" and got the following message:
> >
> > > > "Windows could not finish repairing the problem because the following
> > > > action cannot be completed:
> >
> > > > Failed to query TCP/IP settings of the connections. Can not Proceed."
> >
> > > > What does it mean. How can I fix the problem.
> >
> > Thanks for the response.
> >
> > I have rebooted and the cable company checked my connection. The
> > connection is good.
> >
> > What else can I do.
>
> Check any / all anti-virus or firewall software.  I have seen some
> third party Internet security package that blocks a lot more than one
> would believe.
>
Author
18 May 2009 11:01 PM
takeabyte
No luck, SP3 didn't help it can connect wirelessly when I have my Mac
broadcast a WiFi signal, but we still can't get it to use ethernet.
Author
12 May 2009 8:28 AM
tony from hong kong
I used to have the problem some time ago. Instead of "repair", first
"disable" then "enable" the connection usually worked for me.

Show quoteHide quote
"Rich" wrote:

>
> I am using  Windows XP. I am using cable modem.
>
> My cable modem stopped working on XP. Here is what I did.
>
> I tried to repair my network connection. So I click on "repair this
> connection" and got the following message:
>
> "Windows could not finish repairing the problem because the following
> action cannot be completed:
>
> Failed to query TCP/IP settings of the connections. Can not Proceed."
>
> What does it mean. How can I fix the problem.
>