can't find Officejet 6310

21 May 2009 2:27 AM

David

I have an HP Officejet 6310 network printer attached to my router. I
currently have an XP (SP2) machine and iMac on the network both of
which print to the printer just fine.

I just added a new XP (SP2) laptop to the network. When attempting to
install the printer, the wizard can't seem to find the printer. I've
confirmed that I can ping the printer from the new printer just fine.

Any ideas what settings I need to address to get this working?

TIA,
David

21 May 2009 2:52 AM

Jack-MVP

Hi
Run the Printer,'s original software on the Laptop first.
Jack (MS, MVP-Networking).

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"David" <david***@gmail.com> wrote in message
news:811f5a42-9fa3-4704-ae87-d44bc8259ff3@z16g2000prd.googlegroups.com...
>I have an HP Officejet 6310 network printer attached to my router. I
> currently have an XP (SP2) machine and iMac on the network both of
> which print to the printer just fine.
>
> I just added a new XP (SP2) laptop to the network. When attempting to
> install the printer, the wizard can't seem to find the printer. I've
> confirmed that I can ping the printer from the new printer just fine.
>
> Any ideas what settings I need to address to get this working?
>
> TIA,
> David

21 May 2009 4:24 PM

David Schwartz

Ran the install program from the original CD. It seems that I had to
turn a firewall off to see the printer which it ultimately did. I left
the program to complete while I went to bed, came back this am, found
all the various support applications but no printer!!

Any ideas?

TIA,
David